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Reviews of Appart'City Classic Lyon Part-Dieu

Appart'City Classic Lyon Part-Dieu
111 Boulevard Marius Vivier Merle, Lyon, Rhone

Reviews

6.4
Rating 10 - Excellent. 194 out of 1618 reviews" "
Rating 8 - Good. 498 out of 1618 reviews" "
Rating 6 - Okay. 452 out of 1618 reviews" "
Rating 4 - Poor. 313 out of 1618 reviews" "
Rating 2 - Terrible. 161 out of 1618 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hyeshin

Stayed 1 night in Oct 2023

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Annelize

Stayed 21 nights in Dec 2022

4/10 Poor

Craig

Disliked: Cleanliness
Falling Appart'City! But Nice Towels
This is how thing fall apart. Booked 1BR apt. 1st room had no dishwasher or counter, wall falling apart, baseboards missing & very dark with few lites. Moved to different with natural light but heats up like an oven with only 1 window that opens. NO A/C!!. Urine stains in hall, huge parts of ceiling missing. The owners do zero maintain the place. On the other hand the staff is excellent. They deserve better. Also some of the best towels...go figure!
Stayed 7 nights in Apr 2022

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, amenities
loved the property and the fact that the room had 5 beds. Loft was nice. The only draw back was the lack of Air Conditioning. The loft was extremely hot and it was only a sunny day in Feb!
Stayed 1 night in Feb 2022

8/10 Good

Francisco

Travelled with family
Liked: Room comfort
Stayed 1 night in Feb 2022
Response from vm on 21 Feb 2022
Bonjour Monsieur, Nous vous remercions de nous avoir fait part de votre expérience chez Appart’City. Nous sommes heureux de lire que vous avez passé un agréable séjour à l’Appart'City Lyon Part-Dieu . Nos équipes ont à cœur d’enchanter les clients et de leur offrir une expérience unique : vos précieux commentaires sont une récompense ! Dans l’attente du plaisir de vous accueillir à nouveau chez Appart’City, nous vous prions de recevoir, Monsieur, nos chaleureuses salutations. L’équipe de l’Appart'City Lyon Part-Dieu

8/10 Good

aaron

Travelled with family
Liked: Cleanliness, room comfort
Satisfactory stay.
The check in was easy, even in the middle of the night. The apartment was large enough for my 6 person family. The only thing I wish worked better was the A/C, however I do realize that in France it’s not too common for a hotel to have great A/C. Over all the stay was great and the breakfast was good before another leg of our journey
Stayed 1 night in Aug 2021
Response from Léa on 23 Aug 2021
Good evening, The satisfaction of our customers is our priority. Indeed, we apologize for the problem encountered with the air conditioning. We no longer have this service since June 2021. We look forward to welcoming you next time after our renovations Nice evening Best regards

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures not representative of the property. Some rooms not renovated yet.
Stayed 1 night in Nov 2019

2/10 Terrible

Reda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel to stay
It was the worse stay in any hotel I have ever been . Cracks on the walls , not enaugh lights inside , room service don’t clean inside the whole stay . Sink in the kitchen got blocket . Doors are raten and toilets need to be flushed 3 times to pass . Very dirty place to stay for sure won’t come back under the same condition .
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything except the down payment i didn't knew before I got there.
Stayed 1 night in Oct 2019

6/10 Okay

Janet

At check in we were assigned a room that someone else was occupying. They moved us to another room, and a few minutes later, someone else tried to check in to our room. The air conditioning did not work very well, and our room faced the west with wonderful black out curtains, but we had to sleep with the window open to find relief. The street was very noisy which made for long nights.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2019

6/10 Okay

Samantha, USA

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We had two separate stays at this location within a week. (We were in town for the women’s World Cup & stayed for 2 nights during the semi final matches and then came back and stayed 2 nights for the final) The first stay was not satisfactory at all. There was no air conditioning in our room—even though the hotel stated they had air—and during a heat wave in Europe this was crushing. The hallway to our room was in disarray. Ceiling was open with dripping pipes and the carpet was atrocious. I wish I could include pictures. If anyone is going to stay here I’d request a room on a higher floor. The front desk associate Emilie was very nice & allowed me into 2 other rooms to see if the air conditioning was better but to no avail. We just toughed it out. We tried canceling the second reservation we had but the staff was less than helpful, not understanding, and truthfully just rude. They refused a refund, credit, or cancelation for either stay even under the terrible conditions. Our second stay was nicer, at least. The hallways were still rather dirty but the room was larger this time (I think it was a suite) and we had AIR! That’s pretty much the only good thing I can say.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 7 nights in Jun 2019

8/10 Good

ROSARIO

Liked: Cleanliness, staff & service, property conditions & facilities
The A.C. did not work and our room was not cleaned as planned. But the bed was very comfortable and we took advantage of the fridge and kitchenette. We loved that the buses and trains were easily accessible. The staff were very friendly.
Stayed 8 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location was good for transport links and convenience shopping. Public areas were good and staff welcoming and helpful. However, this was offset by the standard of the room and access hallways. Room (advertised for up to 4) was too small for 3 persons.Main bed in airless, windowless cupboard. No room to move around with bed-settee opened. Inadequate storage for luggage and clothing. Decor was scruffy. Paintwork stained and scratched. Air-con was inadequate and bathroom/kitchen ventilators did not work. Had to request a supplementary fan. Kitchen short of crockery and utensils. Shower leaked onto floor. Bathroom always damp, mould around bath, side-panel and adjacent floor covering were rotting.Toilet seat loose. Hallway carpets dirty.Bar/ restaurant seemed reasonable, but the only night we needed to use it (Sunday) it was closed!! Poor value for 1000euro/week.
Stayed 7 nights in Jun 2019

6/10 Okay

Shanaz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down, weak AC, friendly staff
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The reception area was good, staff very friendly and spoke english. Area by the ground floor lift was messy and dirty looking (this needs to be addressed as its a bad first impression). Room was a good size for a family of four, but looked old and tired. Flooring was water damaged, toilet didn’t flush very well, bathroom tiles needed a good scrubbing. The restaurant looked great, but was not open for dinner and the nearest restaurant was quite a walk for my children. The breakfast buffet comprised of a lot of sweet things which was tricky when trying to feed my children a healthy breakfast, although I really loved the boiled eggs and the watermelon!
Stayed 2 nights in Jul 2019

8/10 Good

Ellis, Pinehurst, NC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This team did a great job hosting all of the football fans for the World Cup. It was busy in here, probably is busy all the time though. The room was spacious. They were accommodating with more towels.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience. Would like to be there again!
Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Spend your money somewhere better
Very ordinary. It was suppose to have a kitchen but lacked the refrigerator promised. The daily maid service was terrible and spotty. Temperature control was not working because they hadn’t turned on the air conditioning. The restaurant was overpriced.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There were no windows opening to fresh air just internal to centre of atrium and so a very stuffy stale air ingulfed the whole building which wasn’t pleasant.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Very disappointed. Would not stay again.
We requested non smoking and specifically filtered for a hotel that had parking. On arriving at hotel, we were advised that parking was full and would have to find street parking. No easy task! The light in bathroom did not work, paint. Peeling from ceiling and rather worn around walls. Had a kitchenette but NO Mini fridge to store purchased food (although there was a space for it) The tv was positioned in the same side as the bed. This made watching tv awkward and not pleasant.
Stayed 1 night in May 2019

6/10 Okay

Marine

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019

4/10 Poor

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
ok but too hot
everything about this place was good other than the temperature of the room. it was like sleeping in an oven and the air con system didn't switch on and I even had the window open. this only opened into the internal quad so no fresh air
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Lyon. Everything thing was clean and orderly. Check in/out smooth. Great breakfast and awesome rooms.
Stayed 7 nights in Dec 2018

4/10 Poor

Verified traveller

Room and corridor were not very clean (4th Floor). It was very hot in the room while we were in November.
Stayed 1 night in Nov 2018

8/10 Good

Iyad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location close to the train, a good walk to the old city and sites. Comfy clean room, only drawback was lack o ventilation, cool air, but they did provide a fan to help with issue - a good stay!
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a 4 Star like they claim
This "4 star hotel" is much closer to a 2 star with the ceiling tiles coming down and every wall and corner being chipped. The AC took our whole 3 day stay to barely cool down. There is an awesome bagel/burger spot around the corner named "Kaffe Berlin" best part literally of that hotel. We would go there just to get out of the room. The pictures on here are from the day this place opened.
Stayed 3 nights in Sep 2018

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyon Stopover
Hotel is a 15 minute walk from Gare Part-Dieu with luggage and not particularly close to local public transport stops (the bus route along Boulevard Marius Vivier Merle was not operating at the time of my stay due to redevelopment works at Gare Part-Dieu). Reception was very helpful and friendly. My room was quiet, clean and tidy with a kitchenette (which I didn't use) and facing onto the centre atrium. I didn't have breakfast at the hotel as I preferred to find local fare over what appeared to be a fairly standard hotel offering. Be prepared to travel a bit to find food as there's very little close by. While I could easily get to all the places I wanted to visit I discovered I was staying in a more modern part of Lyon and largely a business district. Public transport stops/stations aren't too hard to reach for sightseeing, and frequencies seemed good (most services close around midnight, including weekends. Nothing wrong with the hotel as a place to stay, but as a tourist I'd probably prefer to stay closer to where I intend to visit next time (poor pre-visit research on my part!) assuming prices aren't higher in those areas. That said, everything was quite accessible from this location once I found my bearings and found the public transport system.
Stayed 3 nights in Sep 2018

8/10 Good

Faika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Jim, Plano TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apartment hotel close to train station in Lyon.
Stayed 1 night in Sep 2018

8/10 Good

Lois

Lyon visit
This was a fabulous location for us to get to our daughter's apartment on the other side of the train station/tracks. The staff spoke English and were very accommodating; if you run out of something, you just need to go to the desk and ask. They keep supplies in a closet behind the reception area. There is a large dining area but breakfast runs 11 Euros per person. The do offer eggs, sausages, etc. but it is a bit pricey, especially when you can buy those items and cook them in your equipped room. It is not hotel style with a change of linens daily; you must ask when the exchange will be done. Because we were there for 15 nights, they divided in two our exchange, We were originally told our first exchange would be on Friday (we arrived Tuesday) but when we checked on Friday, we were told it would be Monday.
Stayed 15 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, closer to public transport
Pleasent staff at the checkin desk. Very friendly and helpful. Spoke fluent English
Stayed 2 nights in Aug 2018

8/10 Good

yuli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2018

6/10 Okay

jez, London

Cheap and cheerful
You get what you pay for. Don't raise your hopes.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Great hotel location. 5 mins walk to shopping centre and tram to city. Room was nice but small. No English tv channels. No bar in evening as described.
Stayed 4 nights in Aug 2018

4/10 Poor

Brandon, Los Angeles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Matt, Boston

Liked: Cleanliness, staff & service, room comfort
Although the facilities need updating, our experience was absolutely fine. For the low price, we were happy to have good air conditioning, a spacious room for 3 with sofa bed and kitchenette (well-equipped), decent wifi, clean linens, and friendly service. The subway is a short 5-minute walk and there are good restaurants and a grocery store nearby.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Time
Awesome
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2018