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This attractive hotel is staffed with professional and engaging personnel. We found them to be immediately available, quite competent, and focused on assuring we had a pleasant experience. We had lunch at Zuccas-- excellent. The park across the street is the City's largest and gave us a good opportunity ...
Very nice hotel and well located, close to everything, restaurants and attractions. Wifi works fine except in room 616 where we have access only in the bathroom. They offer a high speed for 24 euros a day but it still does not work in the room. Nobody knows what is the problem.
We arrived late and every thing was fine. The staff was extremely helpful, the room was clean and pleasant. I cleared the bill in advance but as soon as I paid the wifi was cut off before we cleared the room. Not nice.
All of the front desk staff were cheerful and eager to help with maps, directions and even allowed me to email journal papers to the desk and printed them for me which made my work life easier. The bartender gladly supplied champagne buckets and ice. The room was small but furniture in good condition. ...
This was the second time I stayed at the Phenix in Lyon -- and much different than the first. Booked and prepaid online for a 'standard room' and got the 4th (top) floor. It was a closet. I'm 6' and couldn't even stand up in the shower or you'd hit your head on the ceiling. Ridiculous! Think 'college ...
This is the perfect hotel for a quick stop in Lyon. We arrived late afternoon in Lyon and had a morning train ride to Paris the next day. You can literally walk out the lobby and in 5 minutes board your train and be on your way to Paris. It was perfect. Room was clean, staff was friendly and we had ...
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