Exterior

Reviews of Hotel Le Royal Lyon - MGallery

5 out of 5
Hotel Le Royal Lyon - MGallery
20 Place Bellecour, Lyon, Rhone

Reviews

9.2

Wonderful

Rating 10 - Excellent. 617 out of 992 reviews" "
Rating 8 - Good. 283 out of 992 reviews" "
Rating 6 - Okay. 70 out of 992 reviews" "
Rating 4 - Poor. 16 out of 992 reviews" "
Rating 2 - Terrible. 6 out of 992 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in the heart of Lyon. Public parking is nearby. Very good breakfast. Attentive staff.
Stayed 2 nights in Feb 2024
Response from Maelle - Guest Relation on 5 Mar 2024
Dear Alaexander, Thank you very much for your positive review. We are pleased that you enjoyed our breakfast and the quality of our products. To make your next stay easier, you should also know that we offer a valet parking service available from 7 a.m. to 11 p.m. I sincerely hope to have the pleasure of welcoming you again soon and that your next visit will be as this one.

10/10 Excellent

Phong Luan

Travelled with partner
Stayed 2 nights in Jan 2024

10/10 Excellent

James, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel that is upgraded. Fantastic location. Breakfast was a little disappointing - we went out after one experience. Staff treated us like royalty. Manager walked us into L'Institute and introduced us to the maitre d' before our dinner - nice touch. Beds were very comfortable. Concierge offered great suggestions and helped with dinner reservations.
Stayed 4 nights in Oct 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Anniversary Trip-
Outstanding trip! And our hotel was the main reason. Perfect location. Ideal to walking to the Old City as well as museums and restaurants. The hotel is so welcoming! Elegant but warm. The staff was outstanding! So helpful in every way! Our suite was spacious and well appointed. The bed was extremely comfortable. The special tour the hotel offers, is a must! The views from the rooftop are not to be missed. Breathtaking! This is the only Hotel we will stay in while visiting Lyon.
Stayed 4 nights in May 2023

10/10 Excellent

Derek

Stayed 2 nights in Oct 2023

10/10 Excellent

norman, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with top notch service
Stayed 2 nights in Oct 2023

10/10 Excellent

Steven, Philadelphi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Not my idea of a courtyard view!
Having booked a courtyard view we were expecting something rather more picturesque than the buildings opposite and corrugated roof below. Otherwise OK - as you'd expect from a hotel of this standard.
Stayed 5 nights in Sep 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel but rooms are on the small side
Stayed 2 nights in Sep 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, for us and what we wanted to visit. Several pedestrian-only streets very close. The staff could not be more helpful. Great breakfast and wonderful service.
Stayed 3 nights in Sep 2023

6/10 Okay

Mehran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVA (Ewa?) was absolutely great. Incredibly professional and delightful. She helped combine two separate reservations for me. Called me on my US number a couple of times etc etc. It was however disappointing to see that at about 4 PM when i checked in, my room was not ready even though check in is at 3 PM...then the faucet had no hot water...i had to wait for a while to get hot water. The rooms are small. Location is good, in a prime neighborhood.
Stayed 1 night in Sep 2023

8/10 Good

Ryan, West Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay here for one night. Eat at Chez Max next door! Great authentic French food. Beautiful unique town.
Stayed 1 night in Aug 2023

10/10 Excellent

Peter, Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 7 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful one night stay at Le Royal Lyon. The staff was wonderful and took excellent care of us when, initially, our shower wasn’t working. They opened our adjoining door and gave us 2 rooms for the night so that we didn’t need to pack up all of our things to change rooms. The location was close to many beautiful cafés and restaurants. There was lovely shopping as well, though much of it was closed due to the August 15th holiday. We loved this hotel and we loved Lyon!!
Stayed 1 night in Aug 2023

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel specially the room with balcony. Convenient location
Stayed 2 nights in Aug 2023

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Elegant Hotel
Very elegant hotel. Excellent location. We loved it & highly recommend it!
Stayed 4 nights in Jul 2023

8/10 Good

Mary, Wayzata

Travelled with partner
Liked: Amenities
Very comfortable bed!
Stayed 1 night in Jul 2023

10/10 Excellent

Hakyun

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, clean, good location
Stayed 1 night in Jul 2023

6/10 Okay

Cristian

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023

10/10 Excellent

Leon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very accommodating.
Stayed 2 nights in Jul 2023

10/10 Excellent

Florian

Stayed 1 night in Jun 2023

10/10 Excellent

Peter, Middlebury

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is an absolutely lovely hotel and restaurant.
Stayed 4 nights in Jun 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt very fortunate to have chosen Hotel Royal Lyon. The room was big, comfortable, clean, and stylish. It was walking distance from most of what we wanted to see in Lyon, and the metro is right across the street.
Stayed 4 nights in Jun 2023

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Underwhelming…
My stay was comfortable; the bed was like floating on a cloud, although over all the room was slightly dated. I was disappointed when using the shower after my first evening that the shower gel and shampoo containers were completely empty, I was rushing to be ready for a meeting and there was no urgency amongst the staff when I called down and they only responded after I went to reception to complain in person.
Stayed 2 nights in Jun 2023

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Tzahit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Very pleasant stay. The staff were very friendly and helpful, especially specelly Patrick and delen . The hotel is very near to the city centre. Great stay!
Stayed 1 night in Jun 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a pleasure
Fairly good sized European room. Missing drawer space
Stayed 1 night in May 2023

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms in the hotel to enhot beside own hotel rion E
Stayed 1 night in May 2023

10/10 Excellent

Sock peng

Liked: Cleanliness, property conditions & facilities, room comfort
comfortable and value for money
room and bathroom are very huge, bath and wc has separate rooms and a walk-in closet. location is few minutes to shops and restaurants. Very safe environment and easy access to public transport
Stayed 2 nights in Apr 2023

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice city hotel
Very charming hotel, excellent service and everything needed provided. The people were all lovely and welcoming, front desk at check in, the concierge, and the bar attendant. The room was comfortable and clean. Check in was easy. Very service oriented. They insisted on bringing my luggage to my room. They offered complimentary waters and an apricot juice which I thought was a very nice touch. A charming city hotel and a nice experience overall. The area seemed very quiet and peaceful with ample restaurants and stores in walking distance. I will stay here again.
Stayed 1 night in Apr 2023

10/10 Excellent

Mahesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service, and well maintained. Shower and sink drained slowly but besides that all good. Restaurants maybe 10 minutes walk away as is shopping. Hotel has valet service which is great when driving but you need to go in or call them to get the car ,,, wish this was better.
Stayed 1 night in Mar 2023

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 2 nights in Mar 2023

10/10 Excellent

LAWRENCE, TORONTO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very polite and helpful.
Stayed 4 nights in Mar 2023
Response from BARBARA CARBONNEL on 10 Mar 2023
Dear Lawrence,Thank you for your post.It was a pleasure to welcome you.We hope to see you for your next stay in Lyon.Best regards.Barbara CarbonnelSales manager

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Decent Hotel
Stayed for 2 nights whilst in Lyon to watch a rugby game. Hotel location is great being right next to a Metro station. Booked a superior double with a courtyard view which was basically a view of a wall. The room was clean but on the small side for being classed as 'superior' room and it definitely needed a bit of maintenance work done re paintwork and loose fittings. Breakfast was included in price but it would not be worth it if paid for separately at, I think, 27 euros.
Stayed 2 nights in Dec 2022

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff
Amazing hotel! Staff was so friendly and helpful. Everything about the hotel was charming and beautiful.
Stayed 2 nights in Nov 2022

10/10 Excellent

Frances

Stayed 1 night in Oct 2022

8/10 Good

PAUL

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location and staff. Breakfast was exceptionally good with everything you could want including cooked to order eggs. Hotel is a little run down and our room and bathroom was tiny albeit with an amazing view of bellecour square. Air conditioning was totally ineffective and noisy so be warned.
Stayed 2 nights in Oct 2022

10/10 Excellent

Fernando, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we go to Lyon; we stay at this hotel. It is wonderful. It is located fine. Walking in Lyon is easy. Restaurants are abundant. The staff is very kind.
Stayed 1 night in Sep 2022

10/10 Excellent

Fernando, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is well located, surrounded by restaurants. Breakfast at the hotel is great.
Stayed 3 nights in Sep 2022

8/10 Good

Timothy, Applecross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee machine was hard to use and our room was not properly serviced on one day. Otherwise, we were happy with our stay.
Stayed 2 nights in Aug 2022

2/10 Terrible

Sadaf

Stayed 1 night in Aug 2022

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room with the best hotel bed I've had in ages. We slept so well !
Stayed 1 night in Aug 2022

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

10/10 Excellent

Warren, Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great checkin, super friendly and they spoke English very well, location is amazing and had a lovely breakfast.
Stayed 1 night in Jul 2022

10/10 Excellent

Tiwat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great hotel
Stayed 2 nights in Jun 2022

8/10 Good

Ronn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

James

Stayed 4 nights in Jul 2022