All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
A nice hotel in the heart of Lyon. Public parking is nearby. Very good breakfast. Attentive staff.
Alexander
Stayed 2 nights in Feb 2024
Response from Maelle - Guest Relation on 5 Mar 2024
Dear Alaexander, Thank you very much for your positive review. We are pleased that you enjoyed our breakfast and the quality of our products. To make your next stay easier, you should also know that we offer a valet parking service available from 7 a.m. to 11 p.m. I sincerely hope to have the pleasure of welcoming you again soon and that your next visit will be as this one.
Older hotel that is upgraded. Fantastic location. Breakfast was a little disappointing - we went out after one experience. Staff treated us like royalty. Manager walked us into L'Institute and introduced us to the maitre d' before our dinner - nice touch. Beds were very comfortable. Concierge offered great suggestions and helped with dinner reservations.
Outstanding trip! And our hotel was the main reason. Perfect location. Ideal to walking to the Old City as well as museums and restaurants. The hotel is so welcoming! Elegant but warm. The staff was outstanding! So helpful in every way! Our suite was spacious and well appointed. The bed was extremely comfortable. The special tour the hotel offers, is a must! The views from the rooftop are not to be missed. Breathtaking! This is the only Hotel we will stay in while visiting Lyon.
Having booked a courtyard view we were expecting something rather more picturesque than the buildings opposite and corrugated roof below. Otherwise OK - as you'd expect from a hotel of this standard.
Perfect location, for us and what we wanted to visit. Several pedestrian-only streets very close. The staff could not be more helpful. Great breakfast and wonderful service.
EVA (Ewa?) was absolutely great. Incredibly professional and delightful. She helped combine two separate reservations for me. Called me on my US number a couple of times etc etc.
It was however disappointing to see that at about 4 PM when i checked in, my room was not ready even though check in is at 3 PM...then the faucet had no hot water...i had to wait for a while to get hot water.
The rooms are small. Location is good, in a prime neighborhood.
We had a beautiful one night stay at Le Royal Lyon. The staff was wonderful and took excellent care of us when, initially, our shower wasn’t working. They opened our adjoining door and gave us 2 rooms for the night so that we didn’t need to pack up all of our things to change rooms. The location was close to many beautiful cafés and restaurants. There was lovely shopping as well, though much of it was closed due to the August 15th holiday. We loved this hotel and we loved Lyon!!
We felt very fortunate to have chosen Hotel Royal Lyon. The room was big, comfortable, clean, and stylish. It was walking distance from most of what we wanted to see in Lyon, and the metro is right across the street.
My stay was comfortable; the bed was like floating on a cloud, although over all the room was slightly dated.
I was disappointed when using the shower after my first evening that the shower gel and shampoo containers were completely empty, I was rushing to be ready for a meeting and there was no urgency amongst the staff when I called down and they only responded after I went to reception to complain in person.
Very pleasant stay. The staff were very friendly and helpful, especially specelly
Patrick and delen .
The hotel is very near to the city centre.
Great stay!
room and bathroom are very huge, bath and wc has separate rooms and a walk-in closet.
location is few minutes to shops and restaurants. Very safe environment and easy access to public transport
Very charming hotel, excellent service and everything needed provided. The people were all lovely and welcoming, front desk at check in, the concierge, and the bar attendant. The room was comfortable and clean. Check in was easy. Very service oriented. They insisted on bringing my luggage to my room. They offered complimentary waters and an apricot juice which I thought was a very nice touch. A charming city hotel and a nice experience overall. The area seemed very quiet and peaceful with ample restaurants and stores in walking distance. I will stay here again.
Great location, service, and well maintained. Shower and sink drained slowly but besides that all good. Restaurants maybe 10 minutes walk away as is shopping. Hotel has valet service which is great when driving but you need to go in or call them to get the car ,,, wish this was better.
Dear Lawrence,Thank you for your post.It was a pleasure to welcome you.We hope to see you for your next stay in Lyon.Best regards.Barbara CarbonnelSales manager
8/10 Good
Simon
19 Dec 2022
Liked: Cleanliness, staff & service, room comfort
Decent Hotel
Stayed for 2 nights whilst in Lyon to watch a rugby game. Hotel location is great being right next to a Metro station. Booked a superior double with a courtyard view which was basically a view of a wall. The room was clean but on the small side for being classed as 'superior' room and it definitely needed a bit of maintenance work done re paintwork and loose fittings. Breakfast was included in price but it would not be worth it if paid for separately at, I think, 27 euros.
Great location and staff. Breakfast was exceptionally good with everything you could want including cooked to order eggs. Hotel is a little run down and our room and bathroom was tiny albeit with an amazing view of bellecour square. Air conditioning was totally ineffective and noisy so be warned.
Every time we go to Lyon; we stay at this hotel. It is wonderful. It is located fine. Walking in Lyon is easy. Restaurants are abundant. The staff is very kind.