Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews of Melia Madeira Mare

5 out of 5
Melia Madeira Mare
Rua Leichlingen, nº 2-4, Funchal

Reviews

9.0

Wonderful

Rating 10 - Excellent. 287 out of 481 reviews" "
Rating 8 - Good. 146 out of 481 reviews" "
Rating 6 - Okay. 40 out of 481 reviews" "
Rating 4 - Poor. 7 out of 481 reviews" "
Rating 2 - Terrible. 1 out of 481 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our third visit to this hotel and as usual it was excellent. Staff are friendly and nothing is too much trouble. It’s a nice walk, mostly downhill, to the centre of Funchal or there is a frequent and reliable bus service which stops a hundred metres from the front door. Breakfast has everything you’d want and although we didn’t eat in the restaurant in the evening it was an option and there are plenty of quality and affordable restaurants nearby.
Stayed 7 nights in Feb 2024
Response from Tina de Nobrega - Guest Experience Mngr on 11 Mar 2024
Dear Valued Guest Thank you for reviewing us and for your positive feedback! We’re delighted our services and facilities met with your expectations and hope we contributed to a relaxing and memorable holiday experience! Look forward to welcoming you back when your next travel plans include Madeira island and thank you for your preference! Warmest regards from all of us at Melia Madeira Mare !

10/10 Excellent

Antonio, Brasilia

Travelled with partner
Liked: Amenities, property conditions & facilities
Very good experience. Kind and attentive staff. Some areas are being renovated, but it did not cause us any trouble. I only suggest that the spa be open on Sundays.
Stayed 3 nights in Jan 2024
Response from Tina de Nobrega - GEX Manager on 16 Jan 2024
Dear Valued Guest, thank you kindly for reviewing us and for sharing your feedback. We're delighted our renovations did not interfere and appreciate your collaboration. Thank you too for your constructive criticism relative to our Spa which will be shared internally at our weekly HOD meetings at senior level. Hope we contributed to relaxing holiday experience and look forward to welcoming you back sometime in the near future. Kind regards

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Tina de Nobrega - GEX Mngr on 30 Dec 2023
Dear Valued Guest Thank you for reviewing us! Hope to have contributed to a relaxing holiday experience and thank you for your preference! Best wishes to you and yours for a Happy and Healthy 2024! Kind regards

8/10 Good

Colin

Stayed 6 nights in Dec 2023
Response from Tina de Nobrega - GEX Manager on 18 Dec 2023
Dear Valued Guest, thank you for taking time in reviewing us. We sincerely hope we contributed to a relaxing and memorable holiday experience and thank you for your preference. Our very best wishes over the Festive Season to you and your family. With kind regards,

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good choice for us
Stayed 10 nights in Nov 2023
Response from Tina de Nobrega - Guest Exprience Manager on 7 Dec 2023
Dear Valued Guest, thank you kindly for reviewing us. Hope to have contributed to a relaxing and memorable holiday experience for you ! Thank you for your preference. Look forward to hopefully welcoming you back sometime in the not too distant future. Kind regards and best wishes over the Festive Season to you and yours.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madeira holiday
Excellent in every regard.
Stayed 7 nights in Nov 2023
Response from Tina de Nobrega - Guest Experience Manager on 7 Dec 2023
Dear Valued Guest, thank you kindly for reviewing us and your kind comments. Hope to have contributed to a relaxing and memorable holiday experience for you and thank you for your preference.! Look forward to welcoming you back sometime in the not too distant future. Kind regards and best wishes over the Festive Season to you and yours.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, beautiful room with ocean view.
Stayed 4 nights in Nov 2023
Response from Tina de Nobrega - GEX Manager on 3 Dec 2023
Dear Valued Guest, thank you for your review and positive comments. We're delighted you enjoyed our services and facilities and hope to have contributed to a memorable holiday experience for you. Look forward to hopefully welcoming you back sometime in the not too distant future and thank you for your preference. With kind regards and best wishes.

10/10 Excellent

Shaw-yu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Tina de Nobrega - GEX Mngr on 23 Nov 2023
Dear Valued Guest thank you kindly for your excellent review! We’re delighted you enjoyed your stay with us and hope to have contributed to a memorable holiday experience for you! Look forward to welcoming you back soon! Kind regards and best wishes!

10/10 Excellent

zujie

Stayed 3 nights in Nov 2023
Response from Tina de Nobrega - GEX manager on 10 Nov 2023
Dear Valued Guest, thank you for reviewing us. We sincerely hope to have contributed to a memorable holiday experience for you and look forward to hopefully welcoming you back soon. Thank you for your preference. With kind regards

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Tina de Nobrega - GEX Mngr on 29 Oct 2023
Dear Valued Guest, Thank you kindly for reviewing us. We sincerely hope to have contributed to a memorable and relaxing holiday experience for you and look forward to welcoming you back sometime in the near future. Thank you for your Preference. With kind regards,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Tina de Nobrega - GEX Manager on 25 Oct 2023
Dear Valued Guest, we're all smiles this end and thank you kindly for your fabulous review. Do hope we contributed to a very relaxing and memorable holiday experience for you and look forward to welcoming you back soon.Thank you for your preference.Kind Regards

10/10 Excellent

Doug, ST ALBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a great ocean view. The property, like most of its competitors, is older but very well maintained.
Stayed 3 nights in Oct 2023
Response from Tina de Nobrega - GEX Manager on 17 Oct 2023
Dear Valued Guest, thank you for reviewing us and for your comments. We hope to have contributed to a relaxing and memorable holiday experience for you and thank you for your preference.Look forward to welcoming you back soon ! Kind Regards

10/10 Excellent

Ilana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Helpful staff Clean, comfortable
Stayed 4 nights in Oct 2023
Response from Tina de Nobrega - GEX Manager on 17 Oct 2023
Dear Valued Guest, thank you for reviewing us and for your kind and positive comments. We hope to have contributed to a relaxing and holiday experience for you and thank you for your preference.Look forward to welcoming you back soon ! Kind Regards

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View pool
Stayed 2 nights in Oct 2023
Response from Tina de Nobrega - GEX Manager on 12 Oct 2023
Dear Valued Guest, thank you for reveiwing us. Glad you enjoyed our view pool on the oceanfront.Hope we contributed to a memorable and relaxing holiday experience for you and look forward to your return!Kind regards and thank you for your preference.!

10/10 Excellent

Michael, Dix Hills

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and nice staff
Stayed 4 nights in Sep 2023
Response from Tina de Nobrega - GEX Manager on 9 Oct 2023
Dear Valued Guest, thank you for reviewing us and for your kind comments. We hope to have contributed to a memorable and relaxing holiday experience for you and thank you for your preference.Look forward to welcoming you back soon!With kind regards,

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Amazing hotel We loved it at the Meliá The only issue was the very hard beds
Stayed 6 nights in Sep 2023
Response from Tina de Nobrega - GEX Manager on 25 Sept 2023
Dear Valued Guest, thank you for taking time in reviewing us and for sharing the lovely photos !!.. We're delighted you enjoyed your stay with us albeit the bed issue... do hope that despite all we contributed to a relaxing and memorable holiday experience for you and look forward to welcoming you back soon!. Thank you for your preference. With kind regards and best wishes from all of us !

8/10 Good

IAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy evening entertainment in the lounge/reception area which precluded sitting there or outside on the terrace. Also neighbouring and attached restaurants had extremely loud live and recorded music which carried to the room balcony.
Stayed 7 nights in Sep 2023
Response from Tina de Nobrega - GEX Manager on 20 Sept 2023
Dear Guest, thank you for reviewing us. We're sorry the evening entertainment was too loud and appreciate your constructive criticism. We hope, nevertheless to have contributed to a memorable holiday experience for you and thank you for your preference. Hope to welcome you back in the near future. Kind Regards

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and relaxed atmosphere
Stayed 7 nights in Sep 2023
Response from Tina de Nobrega - GEX Manager on 20 Sept 2023
Dear Guest, thank you for reviewing us and for your kind comments. We hope to have contributed to a very relaxing and memorable holiday experience for you and thank you for your preference. Hope to welcome you back in the near future. Kind Regards

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but busy with your groups
Great location - close to a lot of restaurants and activities. Free parking which was nice. Room was very comfortable and a good size with a lovely terrace with a view of the water. The breakfast buffet has lots of selection but the quality was definitely lacking. This hotel is clearly popular with bus tours that stay there so keep that in mind.
Stayed 4 nights in Sep 2023
Response from Tina de Nobrega - GEX Manager on 18 Sept 2023
Dear Valued Guest, thank you for taking time in reviewing us and for your positive feedback as well as constructive criticism, all of which is vitally important in our ongoing efforts in achieving total guest comfort and satisfaction. We're sorry not all our services met with your expectations and do hope this will not deter you from returning to Meliá Madeira Mare sometime in the near future and look forward to welcoming you back. With kind regards

10/10 Excellent

Mirela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ❤️
Stayed 7 nights in Sep 2023
Response from Tina de Nobrega - GEX Manager on 11 Sept 2023
Dear Valued Guest, thank you for taking time in reviewing us and for your kind comment. Hope we contributed to a memorable holiday experience for you and look forward to welcoming you back sometime soon,With Kind regards and best wishes

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 3 nights in Aug 2023
Response from Tina de Nobrega - GEX manager on 28 Aug 2023
Dear Valued Guest, Thank you for reviewing us. Certainly our resort does offer chill-out spaces where one can rest and relax and hope you enjoyed our oceanfront setting too. Do hope we contributed to a memorable holiday experience for you and thank you for your preference. With kind regards

10/10 Excellent

Americo

Stayed 4 nights in Jul 2023
Response from Tina de Nobrega - GEX Manager on 20 Jul 2023
Dear Valued Guest, Thank you for reviewing us. We do hope to have contributed to a memorable holiday experience for you and look forward to your return soon!. With kind regards

10/10 Excellent

Robert, Alpine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beautiful unobstructed ocean view from the room and patio was tops. The cool breeze at was perfect for sleeping...
Stayed 3 nights in Jul 2023
Response from Tina de Nobrega - GEX Manager on 7 Jul 2023
Dear Valued Guest, thank you for taking time in reviewing us and for your positive comments. We're delighted you enjoyed our wonderful oceanfront location and views and indeed the evening breeze does make a difference sleepwise. Hope we contributed to a memorable and relaxing experience for you and look forward to welcoming you back soon. Thank you for your preference. Kind Regards

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel great the best of the best highly recommended
Stayed 2 nights in Jun 2023
Response from Tina de Nobrega - GEX Manager on 4 Jul 2023
Dear Valued Guest, thank you for reviewing us and for your kind comments. We're delighted you enjoyed your time with us and hope we contributed to a memorable holiday experience. Look forward to welcoming you back soon and thank you for your preference. With kind Regards

10/10 Excellent

Catherine

Stayed 2 nights in Jun 2023
Response from Tina de Nobrega - GEX Manager on 20 Jul 2023
Dear Valued Guest, Thank you for reviewing us. We do hope to have contributed to a memorable holiday experience for you and look forward to your return soon!. With kind regards

10/10 Excellent

Ekaterina

Stayed 2 nights in Jun 2023
Response from Tina de Nobrega – GEX Manager on 24 Jun 2023
Dear Valued GuestThank you for your positive review; we do hope to have contributed to a relaxing and memorable holiday experience for you and look forward to welcoming you back soon. With kind regards and best wishes.

10/10 Excellent

omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Habitación confortable, limpia y un personal siempre dispuesto a ayudar. Bien ubicado y cerca de buenos restaurantes.
Stayed 7 nights in May 2023
Response from Tina de Nobrega. Administrador de GEX on 15 Jun 2023
Estimado cliente, apreciamos su tiempo para publicar su amable y positiva crítica. Estamos encantados de que haya disfrutado de su estancia con nosotros y que nuestros servicios e instalaciones hayan sido de su agrado. Agradecemos su amable recomendación sobre nuestro personal, que se compartirá internamente. Tenemos la suerte de disfrutar de una fabulosa ubicación frente al mar ya poca distancia de excelentes restaurantes, bares y áreas recreativas. Esperamos haber contribuido a una experiencia vacacional relajante y memorable para usted y esperamos darle la bienvenida pronto. Saludos cordiales.

6/10 Okay

Pauline

Disliked: Property conditions & facilities
I notified the front desk about the toilet flushing control & the noisy fan issues after my first night , I don't think anything were done. The fan was so noisy I couldn't get a good night sleep throughout my 4 nights. If I turned it off , then I could hear snoring from the next room & no air circulation in my room. The maid left a dirty towel on the hanger in the bathroom 🤔. I know it's not mine since the shape was different. I left the card for bed sheet change on the third day but nothing was changed. I need to catch an early morning flight the morning of my departure and ask for a cup of coffee @ 7a, but was told it would not be available til 7:30a. Couldn't accommodate for such a small request. First time I encountered for such service from hotels considered themselves as 4 stars and up.
Stayed 4 nights in Jun 2023
Response from Tina de Nobrega - GEX Manager on 15 Jun 2023
Dear Valued Guest, thank you for taking time in reviewing us. We're sorry not all our services met with your satisfaction and appreciate your constructive criticism which is vital in our ongoing efforts in achieving total guest comfort and satisfaction. Please accept our sincere apologies for the service inconsistencies ... we assure you this is not what we want our guests to experience and certainly not our normal standards of service. We hope that despite all we managed to contribute to a relaxing holiday experience for you hope you will afford us another opportunity to provide you with our normal warm, welcoming and efficient hospitality services when your next travel plans include our lovely island . Please feel at liberty to contact me when you decide to do so via the hotel's mail email. With kind regards and best wishes.

10/10 Excellent

Ghada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and upscale amenities. The view is breathtaking and the room was modern and comfy. The breakfast was great with a lot of options. I tried the seafood dinner buffet and it was disappointing, one one kind of fish with turkey and bean soup!!! Any drinks even water or coffee was an extra pay, which I find is pretty cheap for such an upscale place. Other than that personal and amenities are great.
Stayed 3 nights in May 2023
Response from Tina de Nobrega - GEX Manager on 12 May 2023
Dear Valued Guest, thank you for sharing your review and comments. Appreciate both positive and constructive criticism - all of which are vital in our ongoing efforts in achieving complete guest comfort and satisfaction. We're sorry not all our services met with your expectations and apologize for any service inconsistency experienced. Thank you for your preference and despite all hope to welcome you back to Meliá Madeira Mare soon ! With kind regards

10/10 Excellent

Vladyslav, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good pool, close to the restaurants, close to LIDO, live music
Stayed 7 nights in May 2023
Response from Tina de Nobrega - GEX Manager on 12 May 2023
Dear Valued guest, thank you for taking time in reviewing us and for your kind comments. Hope to have contributed to a memorable holiday experience and look forward to welcoming you back soon. With kind regards and best wishes

8/10 Good

Adebanke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a very nice location with walking distance to many attractions, shopping and dining. Hotel itself could do with a little updating with the times. There was no USB port to charge phones, luckily I had brought along a travel adapter but in this day and age all hotels should have USB plugs. There was no clock in the room, a good feature in order to set any alarms if needed and even to see the time at a glance. Asides, from these two aspects, hotel was very nice, the staff were nice and extremely helpful
Stayed 3 nights in Apr 2023
Response from Tina de Nobrega - GEX manager on 27 Apr 2023
Dear Valued Guest, thank you kindly for taking time in sharing your feedback and review. We appreciate your constructive criticism which is vital in our efforts in achieving complete guest comfort and satisfaction. Appreciate your kind commendation relative to our team and hope we contributed to a relaxing and memorable holiday experience. We look forward to welcoming you back sometime soon and thank you for your preference. With kind regards and best wishes,

4/10 Poor

Sylvia

Stayed 4 nights in Feb 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the Lido area with selection of hotel restaurants, restaurants and bars. Located ideally to travel by bus, taxi to Funcal (10 minutes) or a 20-25 minute walk
Stayed 7 nights in Jan 2023
Response from Tina de Nobrega - GEX Manager on 30 Jan 2023
Dear Valued Guest, thank you for reviewing us and for your feedback. We hope to have contributed to a relaxing time during your stay with us and look forward to welcoming you back sometime in the not too distant future. Best wishes and warmest regards

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully accommodating for a wheelchair user. Most appreciated.
Response from Tina de Nobrega - GEX Manager on 22 Jan 2023
Dear Valued Guest, thank you for your feedback. We're delighted we were able to meet with your special wheelchair needs and hope to welcome you back soon. With kind regards and best wishes

10/10 Excellent

Brian

Response from Tina de Nobrega - GEX manger on 10 Nov 2023
Dear Valued Guest, thank you for reviewing us. We sincerely hope to have contributed to a memorable holiday experience for you and hope to welcome you back sometime in the not too distant future. Thank you for your preference in Meliá Madeira Mare. With kind regards and best wishes.

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a revelation. I paid for a sea view room with a balcony and it was absolutely stunning. The views were incredible. The staff were supremely helpful and kind, always with a smile. Food was delicious and there were even gluten-free options. We used the Spa on the last day of our long weekend after a relaxing 80-minute massage. What a treat. The island is wonderful on so many levels and I would definitely go back and I’d choose the Melia Mare Madeira again. Thank you for the memories.
Stayed 3 nights in Oct 2022
Response from Tina de Nobrega . Guest Experience Manager on 1 Nov 2022
Dear Valued Guest, thank you so much for sharing your review and positive comments... We're delighted you enjoyed your time with us and your room.. yes we're fortunate in enjoying a fabulous oceanfront location with fabulous sea views !.. Appreciate your making mention too of our team which we will share internally with all. We hope to have contributed to a relaxing and memorable experience and look forward to welcoming you back sometime soon. With kind regards and best wishes from all of us !

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2022
Response from Tina de Nobrega - GEX Mngr on 28 Sept 2022
Dear Valued Guest, thank you kindly for reviewing us. We sincerely hope to have contributed to a memorable holiday experience and look forward to welcoming you back soon. Kind regards,

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Wonderful sea views. Nice room. Good food from restaurant & lunch bar.
Stayed 10 nights in Jun 2022
Response from Tina de Nobrega - GEX Manager on 18 Jul 2022
Dear Valued Guest, thank you for taking time in reviewing us and for your positive comments which are much appreciated. We hope you enjoyed your time with us and look foward to welcoming you back sometime soon in the not too distant future. With kind regards and best wishes,

10/10 Excellent

ashton

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022
Response from Tina de Nobrega - GEX MANAGER on 28 Jun 2022
Dear Valued Guest, thank you for reviewing us. We hope to have contributed to a relaxing holiday experience for you and look forward to hopefully welcoming you back soon. With kind regards and best wishes

10/10 Excellent

David, Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location comfortable property with a variety of spaces to relax and let the sunshine in
Stayed 9 nights in Apr 2022
Response from Tina de Nobrega - GEX Manager on 30 Apr 2022
Dear Valued Guest, thank you kindly for reviewing us. We hope to have contributed to a relaxing holiday experience for you and thank you for your preference. Look forward to welcoming you back sometime in the not too distant future. With kind regards and best wishes.

10/10 Excellent

JOSE MARIO DE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Place As Always.
Stayed 2 nights in Jan 2022
Response from Tina de Nobrega - GEX Manager on 9 Jan 2022
Dear Valued Guest, thank you for reviewing us, for your loyalty and kind and positive comments. We sincerely hope to have contributed to a relaxing and memorable holiday experience for you during your time with us and thank you for your preference. Look forward to welcoming you back soon. With kind regards

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 night stay
The "royal suite" was very large, well appointed and clean. Service efficient and polite. Decor is understated and could be considered bland. The breakfast was disappointing and we didn't dine at the restaurants. There is plenty around, local restaurants supermarkets etc, and for practicality need to get a bus (easy) or taxi into Funchal central. Overall good value for money.
Stayed 5 nights in Oct 2021
Response from Tina de Nobrega - GEX Manager on 8 Oct 2021
Dear Valued Guest, thank you for reviewing us and for your kind comments. Appreciate your constructive criticism which is vital in our efforts in achieving complete guest comfort and satisfaction. We sincerely hope to have contributed to a relaxing and memorable holiday experience for you during your time with us and thank you for your preference. With kind regards,

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel needs a couple of tweeks..!!!
We liked the hotel in general, clean spacious room with a terrace overlooking the pool with great soundproofing....breakfast choice ,for us was a bit limited but overall ok. However we noticed people coming into breakfast with laptops and eating breakfast while surfing/working we found disconcerting and unusual for a hotel of this rating, there was a lounge on the approach to the breakfast room which they could of used prior or after dining...minor point but irritating to people on holiday. One other point ,which is valid, there is no entrance on the lower road level below the hotel for people to use to enter the hotel, intead you have to walk up a very steep road either side to gain access , whuch can be quite tough......
Stayed 7 nights in Aug 2021
Response from Tina de Nobrega - GEX Manager on 8 Oct 2021
Dear Valued Guest, thank you for reviewing us and for your kind comments. Appreciate your constructive criticism which is vital in our efforts in achieving complete guest comfort and satisfaction. We sincerely hope to have contributed to a relaxing and memorable holiday experience for you during your time with us and thank you for your preference. With kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the Superior Sea view Room, large balcony with a provate feel - nice rooms overall. The pool area was well served by the pool bar/restaurant in the day. The restaurant operates on a buffet service for breakfast and dinner with guests wearing plastic gloves, we took the option to have all meals included incase Madeira locked down and were happy to eat outside the hotel. Many good options nearby. One thing that bugged me a little was that it wasnt so clear what was open and what wasnt. The gym was closed on hotels.com and the hotel website but their social media showed that it was open? What makes these hotels is always the staff. I must mention Lenine, he was super friendly and made the hotel feel much more personal. Overall 4* and we had a good stay.
Stayed 7 nights in Sep 2020
Response from Neuza Barreto - GEX Team on 6 Oct 2020
Dear Guest Many thanks for your review, we are thankful for your comments!!! We're certainly very proud and appreciate your positive comments relative to our team!!! Your special mention of Lenine will also be shared with him and much appreciated. In a pandemic phase, unfortunately some of our services have suffered some restrictions; such as the gym, it is open with limited opening hours and a pre reservation is needed; we do hope to return to normality in a near future. We're delighted your stay with us was most enjoyable and we look forward to welcoming you back to Melia Madeira Mare.

8/10 Good

Barbara, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we didn’t manage to enjoy the amenities in the hotel due to my husband becoming unwell. The staff were really friendly and accommodating. We were able to have our meals brought in our room daily. The food was great and the kitchen staff were amazing. Also anytime we needed something, they were happy to provide. Due to the current pandemic, our rooms were not cleaned everyday but they provided everything we need to make our stay comfortable. We will recommend Melia Mare hotel and would love to return another time.
Stayed 7 nights in Sep 2020
Response from Neuza Barreto - GEX Team on 21 Sept 2020
Dear Guest, Firstly, we really hope your husband is feeling better and that both of you have safely returned home. We are very thankful for your evaluation as well as for your praising comments. We are glad to have made your stay as pleasant as possible under the circumstances. In a pandemic phase, unfortunately some of our services have suffered some restrictions; we hope to return to normality in a near future. We look forward to welcoming you back to Melia Madeira Mare in a very near future. Best wishes,

8/10 Good

Vadym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
Great service. Good breakfast. Also, this hotel advertises access to the beach; however, there are no actual beaches in this area exist. Due to mountain terrain it would be really challenging to swim In this area. If you stay here keep it in mind.
Stayed 2 nights in Jan 2020
Response from Tina de Nobrega - Guest Experience Mngr on 14 Jan 2020
Dear Valued Guest, many thanks for taking time in sharing your comments and review. Yes, there is a very small cobble stone beach right in front of the hotel - as you say it is rocky but located right next door to the Public Lido Swimming Pool complex which is within 100m from our Resort. We do hope that you enjoyed your time with us and that we contributed to a relaxing holiday experience for you. Look forward to welcoming you back and thank you for your preference. Best wishes for 2020 to you and your family !.. Kind Regards

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2019
Response from Tina de Nobrega - GEX MNGR on 11 Jan 2020
Dear Valued Guest, we're sad that according to your evaluation of our resort, it seems your stay was not entirely to your satisfaction. We're sorry you feel this way and please feel at liberty to contact me directly via email at the hotel so we may discuss your dissatisfaction ; it is only with our guest feedback that we are able to enhance and improve on our services and facilities with a view to meet with total guest comfort. We hope that despite all, you will consider returning to Meliá Madeira Mare and look forward to welcoming you back. Kind regards

10/10 Excellent

Alyssa Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Piece Of Paradise
Meliá Madeira Mare was an absolute great place to stay! The room was large and clean. The Royal Suite was perfect for a week long stay as it had a full kitchen, table and chairs, and a large living room. The views from the room were stunning! The staff was also very pleasant! The hotel is also within walking distance to a lot of shops and restaurants which was great!
Stayed 6 nights in Dec 2019
Response from Tina de Nobrega - GEX Mngr on 8 Jan 2020
Dear Valued Guest, Many thanks for taking time in reviewing us and for your positive comments shared. We're delighted our services and facilities met with your satisfaction and sincerely hope that we contributed to a memorable holiday experience for you during your time with us. Look forward to welcoming you back soon ! Thank you for your preference and best wishes for 2020 ! Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean spacious rooms with sea views, good breakfast buffet
Stayed 7 nights in Nov 2019
Response from Tina de Nobrega - GEX Mgr on 30 Nov 2019
Dear Valued Guest Thank you for your positive comments. Do hope we contributed to a memorable and relaxing holiday for you!. Look forward to welcoming you back soon.! Kind Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for local bus service into Funchal And the coastal position of the hotel giving lovely views out to sea
Stayed 7 nights in Sep 2019
Response from Tina de Nobrega - Guest Experience Mngr on 6 Oct 2019
Dear Guest Thank you kindly for reviewing us. We sincerely hope we contributed to a relaxing and memorable holiday experience! Kind Regards