Lobby

Reviews of Acta Madfor

3 out of 5
Acta Madfor
Paseo de la Florida 13, Madrid, Madrid

Reviews

8.6

Excellent

Rating 10 - Excellent. 412 out of 930 reviews" "
Rating 8 - Good. 374 out of 930 reviews" "
Rating 6 - Okay. 104 out of 930 reviews" "
Rating 4 - Poor. 24 out of 930 reviews" "
Rating 2 - Terrible. 16 out of 930 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Like how it was very close to a lot
Stayed 1 night in Mar 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location next to a metro line.
Stayed 2 nights in Dec 2023

10/10 Excellent

Gerardo, North miami

Stayed 12 nights in Dec 2023

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really tired after my flight and they let me check in early at 7 am for 30 euros. The rooftop terrace is really nice and so is the grocery store next door. I loved my room.
Stayed 8 nights in Nov 2023

2/10 Terrible

Shinshiuan

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Odor from the bathroom
The odor from the bathroom was unbearable. If we keep the bathroom door open, the entire room was very smelly. If we closed the bathroom door, the smell in the bathroom was sticky. Luckily we only stayed one night.
Stayed 1 night in Nov 2023

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
For a three-star hotel, there are several things to like: i) breakfast is solid, particularly their home-baked bread, ii) it is across from the Príncipe Pio metro station, next to the Principe Pio mall and a 15-minute walk from the Royal Palace and the Opera. You can take the tren de cercanías from and to the airport, and iii) most rooms looking to the Casa de Campo have a terrace. On the other hand, walls are really thin and you can hear your neighbor do the dirty bird, and some of the maids tend to forget to clean under the bed. Finally, while most of the staff is friendly, a couple people at the front desk could do a bit more. I would definitely stay there again.
Stayed 6 nights in Nov 2023

8/10 Good

caron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Fabiola Julieta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel, limpio, amables y bien situafo.
Stayed 2 nights in Oct 2023

10/10 Excellent

LUCIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación es excelente. Y el staff fue muy amable . Falto una cafetera en la habitación y agua.
Stayed 4 nights in Sep 2023

10/10 Excellent

Hanh

Stayed 2 nights in Sep 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Marianna

Stayed 1 night in Aug 2023

10/10 Excellent

Aryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For 3star hotel it was pretty nice, rooms are not quiet i barely hear every conversations on the next room, but it was ok for me becas i spend all the time out side. Small balcony is so nice if you wanna chill out in evening. Overal i recommend this hotel to you
Stayed 4 nights in Aug 2023

10/10 Excellent

Zaheda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I ha really awesome time in Madrid and hotel was very good. The room spacious and bathroom was updated and very clean. The transportations were available from the hotel. Across from it there is mall and around the hotel block madrid tour bus stop. Overall everything was excellent.
Stayed 2 nights in Aug 2023

10/10 Excellent

Maricarmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Small room, good location
I would stay here again. The price was reasonable and it was very close to attractions in the center, like the Plaza Mayor, etc. Even in the June heat, it wasn't a bad walk at all. Hotel parking was full, but there was public parking right across the street in a mall. I had a micro room (?) with a patio looking out towards the Palacio. The room was very micro, barely fitting the bed. The bedside table barely had room for me to charge my cell phone on it, and desk was very tiny. Overall did the job though! Staff was very friendly.
Stayed 1 night in Jun 2023

10/10 Excellent

Jhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place I have been there 3 times and I will come back thank you and hala Madrid 😎🇪🇸
Stayed 4 nights in Jun 2023

10/10 Excellent

Nicholas, Federal WA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and attentive staff
Stayed 1 night in May 2023

10/10 Excellent

TOMOHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff ever, very helpful on local transport and amenities.
Stayed 1 night in Apr 2023

10/10 Excellent

Miho

Stayed 2 nights in Jan 2023

10/10 Excellent

RJ

Stayed 2 nights in Dec 2022

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and convenient place to stay Close to everything

10/10 Excellent

Giselle

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Definitely recommend
Hotel is amazing! Location, all renewed (hotel and room), spacious room, parking lot on-site($21), nice reception service, open 24h!!! Plus: great social area for coffee and work over the reception. Two negative points: # I tried to manage the room temperature from the room and it did not work. It is December so it is not a problem but maybe it would be an issue if it was summer. # there was some hair on the floor and in the bathroom sink, shower.. I believe cleaning could be improved.
Stayed 1 night in Dec 2022

8/10 Good

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
y wife and I stayed several nights at this property. It is located across the street from a nice shopping mall as well as a train station, a metro station, and close to bus stops including the tourist bus. There are also plenty of restaurants in the neighborhood. The staff at the hotel were excellent very helpful and friendly and committed to making guests' stay a pleasant one. The room itself was clean, the bed was comfortable, the bathroom was of decent size, clean and there was ample hot water. There is also a nice balcony in the room. We stayed in a basic room. It was a little small and there was no comfortable chair for sitting, but there was ample storage for our needs.I liked this hotel and I would not hesitate to stay there again.
Stayed 3 nights in Nov 2022

2/10 Terrible

Christopher

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Could not control heat nor AC temperature in room 213. Staff not helpful to resolve this during my entire stay. Asked for an iron and was told I had to come get it; the hotel doesn’t bring it to you. Walls are super thin: heard every noise in other rooms (snoring, movements, bed creaks, conversations). Hotel had loud students staying there during my stay and they were loud, slamming doors and carrying on at 1am in the morning. Could not sleep the last night, and had a early flight out. The hotel ecpects you to pay for tea at their property rather than offer a kettle in the rooms. Air quality poor in the neighborhood hotel is in. Restaurants nearby are subpar yet the hotel recommends them. Two buildings adjacent to hotel are shut, in poor condition, and have lots of graffiti. My room had no view except a brick wall. No refridgerator in room.
Stayed 3 nights in Nov 2022

8/10 Good

Daniel

Stayed 9 nights in Aug 2022

10/10 Excellent

Caroline

Stayed 7 nights in Nov 2022

8/10 Good

Yka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location next to a train- and metrostation. Walking distance from shops, restaurants. Walking distance to Royal palace and city center Very clean, quiet and comfortable room, nice views Only minus the non-availability of a refrigirator.
Stayed 2 nights in Oct 2022

2/10 Terrible

Geoffrey

Disliked: Staff & service, property conditions & facilities, room comfort
Noisy, basic, poor stay!
Really poor experience. Room on 1st floor wreaked of cigarettes. The hotel is SO noisey... banging and clashing at 2am. If you dont pay for the buffet breakfast you can't access the free lounge area or buy a coffee until 11am. Ive stayed all over Madrid and id never stay here again. Really slept terribly.
Stayed 3 nights in Sep 2022

10/10 Excellent

TobieJColumbus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Americans in Madrid
We had a wonderful time and part of it was because of the location of the hotel. The last time we were in Madrid we were in the tourist area, and really did not like Madrid. This time we were in an area with people who live in Madrid and we absolutely loved it. We saw a completely new Madrid and it was just wonderful. The staff in the hotel were very friendly and helpful. I would definitely stay at that hotel again.
Old man on patio
Stayed 2 nights in Sep 2022

8/10 Good

Hennah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. Less than 5 minutes walk from the principe Pio station and supermarket is just next door. Hotels staffs were very helpful. We could check in 1 room even though we arrived very early before check in time.
Stayed 3 nights in Sep 2022

2/10 Terrible

Hassan

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Bad hotel No fridge in room No bottle of water No tissue One very small soap for 2 adults for 5 nights Part of the lights are out of service
Stayed 4 nights in Sep 2022

8/10 Good

Nurulhuda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic but clean. Love how one of the main metro station is just across the road, makes exploring the city more convenient. There is a supermarket just 1 door down from the hotel too. Many cafes/restaurant along the street of the hotel if you want somewhere convenient to eat, plus a mall attached to the metro station.
Stayed 9 nights in Aug 2022

2/10 Terrible

Tiago

Stayed 2 nights in Aug 2022

10/10 Excellent

Laura

Stayed 1 night in Aug 2022

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Staff was great. Location was great. They even had a coffee machine in the room, which is rare in Spain.
Stayed 3 nights in Aug 2022

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly amazing
My children and I had an amazing stay. The location was close to major sites, beds were comfortable, and breakfast was very good.
Stayed 4 nights in Jul 2022

4/10 Poor

Alaa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Noise disturbance
The hotel does not have an internal brick walls, they have partitions between the rooms, we were able to hear everything happening in our floor and next rooms, few times we had to call the front desk to complain about the noise from the next rooms. And on Hotels.com it says the rooms are soundproof which absolutely not. However the good thing about the hotel is the stuff specially the front desk very friendly and helpful.
Stayed 6 nights in Jul 2022

8/10 Good

Alejandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un buen hotel
Stayed 4 nights in Jul 2022

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
I needed a quiet, safe, efficient, and well situated hotel, and this was precisely that. If I return to Madrid, I think I may use it again.
Stayed 7 nights in Jul 2022

6/10 Okay

Jesse

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022

8/10 Good

Illosio

Stayed 2 nights in Jul 2022

8/10 Good

Jose R. Carvalho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and everything we want was walking distance!! We love this location!
Stayed 6 nights in Jun 2022

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location
Great location with easy access to public transportation. There is a city tour bus stop a block away from the hotel. There are plenty of restaurants and a big shopping mall minutes away from this property.
Stayed 2 nights in Jun 2022

8/10 Good

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 1 night in Jun 2022

8/10 Good

Mazin

Stayed 7 nights in Jun 2022