Mercure Hotel Mainz City Center

Mainz hotel in Neustadt with 24-hour front desk and coffee shop/cafe

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Hotel Mainz City Center

Photo gallery for Mercure Hotel Mainz City Center

Reception hall
Building design
Privilege, Twin Room, 2 Single Beds
Daily buffet breakfast (EUR 24.50 per person)
Privilege, Twin Room, 2 Single Beds | Bathroom

Overview of Mercure Hotel Mainz City Center

8.0

Very good

Highlight
  • Cleanliness is scored top 10% in Mainz by travellers.

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Free WiFi
  • Bar
  • Room service
  • Laundry
The price is €91
Price available on 14/4/2024

Explore the area

Kaiserstraße 7, Mainz, RP, 55116
  • Popular LocationAyam Saman2 min walk
  • Popular LocationSchick & Schön2 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)32 min drive
  • AirportEgelsbach (QEF-Frankfurt Egelsbach)46 min drive
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Room options

Standard Room, 1 Single Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Privilege, Twin Room, 2 Single Beds

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Twin Room

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Privilege, Double Room

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Minibar (some free items)
TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Blackout curtains
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Mainz

Mercure Hotel Mainz City Center is located in Neustadt, a neighbourhood in Mainz, and is near a train station and near the beach. Sanctuary of Isis and Mater Magna and Fastnachtsbrunnen are local landmarks, and some of the area's activities can be experienced at Zollhafen Mainz and Main Hiking Trail. Naturhistorisches Museum and Natural Historic Museum Mainz are also worth visiting. Take the opportunity to explore the area for outdoor excitement like mountain biking.

What's nearby

  • Mainz Cathedral - 13 min walk
  • Gutenberg Museum - 14 min walk
  • Rheingoldhalle - 15 min walk
  • Augustinerstrasse - 16 min walk
  • Gutenberg University - 6 min drive

Getting around

  • Mainz (QMZ-Mainz Train Station) - 2 min walk
  • Mainz Central Station Tram Stop - 2 min walk
  • Mainz (QFZ-Mainz Finthen) - 13 min drive

Restaurants

  • Yorma's - 3 min walk
  • Zenz Wirtshaus - 2 min walk
  • Nirgendwo - 3 min walk
  • Ayam Saman - 2 min walk
  • Good Time - 4 min walk

About this property

Mercure Hotel Mainz City Center

Hotel located in Neustadt
At Mercure Hotel Mainz City Center, you can look forward to shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), coffee/tea in reception and tour/ticket information
  • Secured bike storage, meeting rooms and a 24-hour front desk
  • Luggage storage, a front desk safe and multilingual staff
  • Guest reviews speak well of the overall condition
Room features
All 98 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Heating, daily housekeeping and desks

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 16 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: EUR 24.50 for adults and EUR 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • kaisers

Things to do

  • Bicycle storage
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24.50 for adults and from EUR 18.50 for children
  • Nearby parking fee: EUR 16 per day (328 ft away)
  • Pet fee: EUR 15.00 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Mainz City Center
Advena Europa Hotel Mainz
Mercure Hotel Mainz City Center Hotel
Mercure Hotel Mainz City Center Mainz
Mercure Hotel Mainz City Center Hotel Mainz
advena Europa Hotel Mainz (ab 04/21 Mercure Mainz City Center)

Frequently asked questions

Is Mercure Hotel Mainz City Center pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 15.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Mainz City Center?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Mainz City Center on 14 Apr 2024 start from €90.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Hotel Mainz City Center?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Mainz City Center?

Checkout is at noon.

Where is Mercure Hotel Mainz City Center located?

Located in Neustadt, this hotel is within a 10-minute walk of Sanctuary of Isis and Mater Magna, Landesmuseum Mainz and Provincial Museum of the Central Rhineland (Landesmuseum Mainz). Mainz Carnival Museums and Christ Church are also within 10 minutes. Mainz Central Station Tram Stop and Mainz (QMZ-Mainz Train Station) are within a 5-minute walk.

Mercure Hotel Mainz City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 130 out of 436 reviews" "
Rating 8 - Good. 196 out of 436 reviews" "
Rating 6 - Okay. 78 out of 436 reviews" "
Rating 4 - Poor. 26 out of 436 reviews" "
Rating 2 - Terrible. 6 out of 436 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Very nice and helpful front desk staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and great value
Very comfortable stay. Friendly staff, good breakfast, high quality linens, comfortable bed, easy check in and out. Good location, short walk to train station and easy walk to centre. Quiet area at night, felt safe. Would return.
Stayed 3 nights in Dec 2023

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for town and the staff were excellent and very friendly 👌
Stayed 3 nights in Nov 2023

4/10 Poor

Heidi, Cincinnati

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was fine, but I forgot some things in the room which were never "recovered," meaning that whomever entered the room after I left, decided to keep my stuff. I was very disappointed with that. If you are sure you won't forget stuff, it's a fine place.
Stayed 1 night in Oct 2023

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great First Night in Germany
Great stay for one night. Breakfast was very nice.
Stayed 1 night in Jul 2023

4/10 Poor

Richard

Stayed 5 nights in May 2023

10/10 Excellent

Christopher

Stayed 1 night in Apr 2023

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Really nice hotel. We booked this last-minute and were very pleased with the staff, service, and property.
Stayed 1 night in Feb 2023