4/10 Poor
Maria
Travelled with partner
20 Feb 2024
Disliked: Amenities, property conditions & facilities
When they ask for a cc to guarantee if we have any extras ( we prepaid the night we have stayed ) we gave an Amex and doesn’t work , Visa same thing, Master again the same problem . We spend more than 20 ‘ to check in ! Finally they accept Amex ( the problem was the Hotel not our CC. All the hotel smells terrible! Fortunately I asked for another room because the one that they gave me was indoor ( I’m claustrophobic) and a terrible bad smell . I went to the lobby again and they take care of my problem and a manager make me and upgrade to a room with a balcony , the guy that make the check in didn’t have any idea how to do his job . The hotel is clean but I don’t recommended if you visit Malaga for one night or more . The elevator very slow , common areas doesn’t look as the Hotel
Pictures .
Maria
Stayed 1 night in Feb 2024