Horrible experience!!! Do not stay in this hotel. Itās very expensive for the quality and accommodations you get for your money. We supposedly booked a suite and it looked like a hospital room. When we complained they said that all rooms were the same. The bed was HARD as a rock, the A/C was hot, floors were so dirty our soles were black, there was dust all over the curtains and the bathroom was tiny and didnāt even have a shower cap. No toiletries and no amenities. When we let the front desk know about everything they said that all rooms were the same. We prepaid for the breakfast buffet and never used it because the first day we went everything smelled horrible and the cups had a nasty egg smell as if they didnāt wash them properly. We were disgusted and couldnāt eat. This is DEFINITELY not a 4 star property. Horrible experience and not up to Melia standards. Iām sure Melia will cancel the affiliation soon. I stayed with my mom and we tried to get back to the room as late as possible just to not spend one unnecessary minute in the room.