I get the upgrade to standard room pool view only because I insist with reception, not really an upgrade because the hotel was not full and they have a lot of better option than standard room like prestige level but ….
For them being a gold vip member from Expedia has not a lot of value. Hotel is almost new, some employees very good other very unfriendly. Location is not in the beach, like 500m Room ok but the extractor on the toilet not working, bed Mattress too hard, cushion and sheet bad quality, air conditioning sometimes turn off alone, positive point of vip access was the free parking. I will not came back again in this hotel