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Santa Clara Urban Hotel & Spa
4.0 star property

Upscale spa hotel, walk to Cathedral of Santa Maria of Palma

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Santa Clara Urban Hotel & Spa

Photo gallery for Santa Clara Urban Hotel & Spa

Suite, Garden View
Terrace/patio
Front of property – evening/night
Suite, Garden View
Daily full breakfast (EUR 17 per person)

Overview of Santa Clara Urban Hotel & Spa

9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

C/ San Alonso, 16, Palma de Mallorca, Mallorca, 7001
  • Popular LocationBasilica of St. Francis4 min walk
  • Popular LocationCathedral of Santa Maria of Palma5 min walk
  • Popular LocationParc de la Mar5 min walk
  • Popular LocationIntermodal Station15 min walk
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Room options

Double Room Single Use

cleanliness

Highlights

Air conditioning
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 28 sq m
  • Sleeps 1
  • 1 Queen Bed

Junior Suite

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed - king
Blackout curtains
Private bathroom
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room

cleanliness

Highlights

Air conditioning
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Garden View

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Palma de Mallorca

Located near the beach, Santa Clara Urban Hotel & Spa is in Palma de Mallorca Old Town, a neighbourhood in Palma de Mallorca. Port of Palma de Mallorca and Puerto Portals Marina are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cala Mayor Beach and El Arenal Beach. Cathedral of Santa Maria of Palma and Porto Pi Centro Comercial are two other places to visit that come recommended.

What's nearby

  • Cathedral of Santa Maria of Palma - 5 min walk
  • Plaza Mayor de Palma - 7 min walk
  • Plaza Espana - 13 min walk
  • Porto Pi Centro Comercial - 12 min drive
  • Port of Palma de Mallorca - 13 min drive

Getting around

  • Palma de Mallorca Son Fuster Station - 11 min drive
  • Intermodal Station - 15 min walk
  • Palma de Mallorca (PMI) - 15 min drive

Restaurants

  • Starbucks - 5 min walk
  • Cafe Plaza - 4 min walk
  • Dalt Murada - 6 min walk
  • Almaq - 4 min walk
  • Ca'n Joan de S'aigo - 6 min walk

About this property

Santa Clara Urban Hotel & Spa

Upscale hotel near Cathedral of Santa Maria of Palma
Located close to Port of Palma de Mallorca and Porto Pi Centro Comercial, Santa Clara Urban Hotel & Spa provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
You'll also find perks such as:
  • Full breakfast (surcharge), bike hire and multilingual staff
  • A front desk safe, concierge services and free newspapers
  • Luggage storage, tour/ticket information and a 24-hour front desk
Room features
All guest rooms at Santa Clara Urban Hotel & Spa boast thoughtful touches, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 37-inch TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, German, Italian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 8:00 AM–11:00 AM for a fee: EUR 17 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 37-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 17 for adults and from EUR 7.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Santa Clara Urban
Santa Clara Urban Hotel
Santa Clara Urban Hotel Palma de Mallorca
Santa Clara Urban Palma de Mallorca
Santa Clara Urban Hotel & Spa Palma De Mallorca, Majorca
Santa Clara Urban Hotel And Spa
Santa Clara Urban Hotel Palma De Mallorca
Hotel Santa Clara Urban
Santa Clara Urban Hotel & Spa Palma De Mallorca
Santa Clara Urban Hotel Spa
Santa Clara Urban & Spa
Santa Clara Urban Hotel & Spa Hotel
Santa Clara Urban Hotel & Spa Palma de Mallorca
Santa Clara Urban Hotel & Spa Hotel Palma de Mallorca

Frequently asked questions

Is Santa Clara Urban Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Clara Urban Hotel & Spa?

Santa Clara Urban Hotel & Spa doesn't offer parking.

What time is check-in at Santa Clara Urban Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Santa Clara Urban Hotel & Spa?

Checkout is at 11 AM.

Where is Santa Clara Urban Hotel & Spa located?

Located in Palma de Mallorca Old Town, this spa hotel is 0.2 mi (0.4 km) from Cathedral of Santa Maria of Palma, and within 3 mi (5 km) of Porto Pi Centro Comercial and Port of Palma de Mallorca. Cala Mayor Beach and Puerto Portals Marina are also within 9 mi (15 km). Intermodal Station is 15 minutes by foot and Jacint Verdaguer Station is 23 minutes.

Santa Clara Urban Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 172 out of 244 reviews" "
Rating 8 - Good. 61 out of 244 reviews" "
Rating 6 - Okay. 9 out of 244 reviews" "
Rating 4 - Poor. 2 out of 244 reviews" "
Rating 2 - Terrible. 0 out of 244 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony David

Stayed 7 nights in Dec 2023

8/10 Good

DAVID CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
Stayed 7 nights in Nov 2023

10/10 Excellent

M J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Christopher

Palma getaway
A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
Stayed 4 nights in Sep 2023

6/10 Okay

mark

Liked: Cleanliness
The location was convenient, the hotel was average and disappointing for the price.
Stayed 3 nights in Sep 2023

10/10 Excellent

Joni

Travelled with group
Staff was 💯 great location in old town.
Stayed 5 nights in Jul 2023

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Excellent staff. Interesting decor.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jill

Stayed 3 nights in Jun 2023

10/10 Excellent

karen

Stayed 2 nights in Jun 2023

10/10 Excellent

roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.
Stayed 6 nights in Jun 2023