Great on the outside but disappointing on the inside.
Hotel is centrally located, an easy walk from the station or nearby car Q Parks. It appeared great upon check-in, smart décor and lobby. The room was very basic, we booked a double room and had a ground floor twin with two small double beds. Room was large but with a minimal furnishings, a dated tabled and single chair.
Heating in the room did not work, we had to run tap in bathroom for 5 mins to get clear water. Poorly built, could hear the room upstairs simply walking around. Check in staff were helpful and sympathetic, however the hotel was fully booked so they were unable to move us. We were given a tiny oil radiator for the night and offered a free drink at the bar.
We waited with around 8 other guests to be seated at breakfast for 10-15 mins. Not enough tables set up considering the hotel was fully booked. Food was ok, eggs were over cooked, as per several other tables feedback that morning. Overall for a 4 star hotel, the stay did not reflect the price we paid not the website photos.