Full-sized fridge, microwave, oven, stovetop

Reviews of The City Warehouse Aparthotel

4 out of 5
The City Warehouse Aparthotel
Great Ancoats St, 6-14, Manchester, ENG

Reviews

8.8

Excellent

Rating 10 - Excellent. 203 out of 388 reviews" "
Rating 8 - Good. 140 out of 388 reviews" "
Rating 6 - Okay. 29 out of 388 reviews" "
Rating 4 - Poor. 14 out of 388 reviews" "
Rating 2 - Terrible. 2 out of 388 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Sophie

Liked: Room comfort
Disliked: Cleanliness
OK, but room for improvement
One of the towels was dirty. The lift was broken. There was junk outside the lift on every floor. Seems like a place for hen and stag events, and like bad behaviour is expected by staff from all patrons.
Stayed 1 night in Dec 2022

10/10 Excellent

Reece

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Host, Apartment Was Lovely. Hope To Stay Again, Definitely Recommend!
Stayed 1 night in Dec 2022
Response from Alison. on 18 Dec 2022
Hi Reece,We are pleased you had a great stay.Thank you for your recommendation.We look forward to your return visit.Take care.

10/10 Excellent

Stephen

Stayed 1 night in Dec 2022

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, room comfort
December stay in Manchester
Good stay in Manchester. Apartment clean, great size and well equipped. Would have preferred king size bed but otherwise very good. Great location for exploring central Manchester. Short walk to tram and trains. Plenty of restaurants and bars in local area. Christmas markets very good.
Stayed 3 nights in Dec 2022
Response from Alison. on 18 Dec 2022
Hi Richard,We are delighted you found our location to be beneficial during your stay.Thank you for a lovely review.We look forward to your return visit.Take care.

10/10 Excellent

Zulekha

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022
Response from Alison. on 18 Dec 2022
Hi Zulekha,Thank you for your 10 out of 10 scores.We look forward to welcoming you back in the near future.Kind regardsAlison.

10/10 Excellent

Josh

Liked: Cleanliness, room comfort
Best stay
We decided to book this apartment as the other hotel we were supposed to stay in was not in the greatest of conditions. However we were so pleased we did this as the apartments are amazing. Very clean, a lot of space and you feel right at home. Would definitely recommend this to anyone wanting a trip to Manchester as it has everything you need.
Stayed 1 night in Dec 2022
Response from Alison. on 4 Dec 2022
Hi Josh,Thank you for a lovely review.We are delighted you all enjoyed your stay.We look forward to seeing you all again.Take care

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2022
Response from Alison. on 29 Nov 2022
Hi,We are delighted you enjoyed your stay.We look forward to your return visit.Kind regards

10/10 Excellent

Mohammed

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022
Response from Alison. on 26 Nov 2022
Hi Mohammed,Thanks for your clean sweep of 10 out of 10 scores.We are delighted you enjoyed your stay.We look forward to your return visit.Take care.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
Stayed 2 nights in Nov 2022
Response from Sam on 26 Nov 2022
Hi Anonymous,We look forward to your return visit.

10/10 Excellent

Rowena

Travelled with group
Liked: Cleanliness, room comfort
Great Location, Friendly Staff
Fantastic location, really close to amenities and short walk to the Northern Quarter. All staff were incredibly friendly and welcoming. Check in process was smooth, appreciated the late checkout time. Had a fantastic time all around.
Stayed 2 nights in Nov 2022

10/10 Excellent

Kateri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment and great location!
Stayed 2 nights in Nov 2022
Response from Alison. on 18 Nov 2022
Hi Kateri,We are delighted you enjoyed your stay.We look forward to welcoming you back in the near future.Take care.

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2022
Response from Alison. on 22 Oct 2022
Hi Rebecca,Thank you for your clean sweep of 10 out of 10 scores.We look forward to your return visit.Take care.

10/10 Excellent

Zulekha

Liked: Cleanliness, room comfort
Nice comfortable apartment. Only issue I had was with a smell right next to boiler by the entrance which smelt like damp. Other than that, no other issues and I would stay here again.
Stayed 1 night in Oct 2022
Response from Alison. on 22 Oct 2022
Hi Zulekha,We are pleased you had a comfortable stay.We look forward to your return visit.Take care.

6/10 Okay

Martin

Liked: Amenities
Close to amenities. Wouldn’t stay longer than 1 night .
Stayed 1 night in Oct 2022
Response from Alison. on 22 Oct 2022
Hi Martin,We are pleased you enjoyed our location during your stay.We look forward to welcoming you back in the near future.Take care.

10/10 Excellent

michael, Staten Island

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great spot right in town rooms were great good beds they only thing Elevator does not work.
Stayed 1 night in Sep 2022
Response from Alison. on 7 Oct 2022
Hi Michael,We are pleased you had a great stay.We look forward to welcoming you back in the near future.Take care.

8/10 Good

Zac

Travelled with group
Liked: Cleanliness
Decent
Clean apartments with everything you need. Lady on reception was lovely. Lift doesn't work so quite a few stairs to walk up. Mattress quite hard, no balcony as shown on the pictures
Stayed 2 nights in Sep 2022
Response from Alison. on 7 Oct 2022
Hi Zac,We are delighted you enjoyed your stay.We look forward to welcoming you back in the near future.Take care.

8/10 Good

Marie

Travelled with family
Liked: Amenities, property conditions & facilities
The property had a great view from the balcony. All amenities were available, and it was spacious. I did not like that the lift was not working we were on the 6th Floor in fairness we were informed the lift was not working so had the choice to cancel. The apartment was a bit dusty on the surfaces.
Stayed 1 night in Sep 2022
Response from Alison. on 21 Sept 2022
Hi Marie,We are pleased you enjoyed your stay.We look forward to welcoming you back in the near future.Take care.

10/10 Excellent

J

Stayed 1 night in Aug 2022
Response from Alison. on 1 Sept 2022
Hi Jamie,Thank you for your clean sweep of 10 out of 10 scores.We are proud to have provided you with a quality stay.We look forward to welcoming you back in the near future.Take care.

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, room comfort
The staff was excellent and very helpful.
Stayed 2 nights in Aug 2022
Response from Alison. on 28 Aug 2022
Hi Jeffrey,We are delighted you enjoyed your stay and the hospitality you received from our staff.Thank you for your kind words.Take care.

6/10 Okay

hei yin polly

Stayed 2 nights in Aug 2022
Response from Sam on 26 Aug 2022
Hi,We are pleased you had a good stay.We look forward to welcoming you back in the near future.Take care.

10/10 Excellent

Dave

Stayed 1 night in Aug 2022

2/10 Terrible

Rhoda

Travelled with partner
Disliked: Cleanliness, amenities
Take your own cleaning supplies. It was dirty, smells terrible and rug on the floor is dirty/ugly. But location is close to everything in the city and assess to public transportation.
Stayed 2 nights in Aug 2022
Response from Sam on 8 Oct 2022
Hi Rhoda,To confirm we do not have any rugs in any of our apartments.We are pleased you found our location to be beneficial during your stay.Take care.

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness
Poor.
Dirty accommodation, communal areas cluttered with cleaning equipment (ironically) , toilet rolls and what I assumed were the cleaners shoes. Hallways smelt damp. One if sofa beds in apartment was ripped on numerous places and broken. It wouldn’t work as a sofa as the back just collapsed. We spoke to receptionist about this and he looked at us blankly and offered nothing!
Stayed 1 night in Jul 2022

8/10 Good

Anicet

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022
Response from Sam on 31 Jul 2022
Hi Anicet, We are delighted you enjoyed your stay. We look forward to welcoming you back in the near future. Take care.

10/10 Excellent

Ivan

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022
Response from Sam on 15 Jul 2022
Hi Ivan, Thank you for clean sweep of 10 out of 10 scores on all categories, we are delighted you enjoyed your stay! We look forward to welcoming you back in the near future. Take care.

10/10 Excellent

Edith

Stayed 1 night in Jul 2022

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quite, clean and relaxing definitely will be booking again soon.
Stayed 1 night in Jun 2022
Response from Alison. on 13 Jun 2022
Hi Becky, We are delighted you enjoyed your stay. We look forward to your return visit. Take care.

4/10 Poor

Rishi

Business traveller
Disliked: Room comfort
Stayed 1 night in May 2022
Response from Sam on 5 Jun 2022
Hello, There are no non resident guests permitted into our property during your stay. A security deposit is required payable on arrival via credit/debit card which is clearly stated on all websites. Seems on this occasion you were dissatisfied with our Hotel policy hence your score. Regards.

10/10 Excellent

Ezinne

Stayed 1 night in May 2022
Response from Alison on 27 May 2022
Hi Ezinne, We are delighted you enjoyed your stay! Thank you for the clean sweep of 10 out of 10. We look forward to welcoming you back in the near future. Take care.

10/10 Excellent

sandra

Travelled with group
Liked: Cleanliness, room comfort
Ideal location lovely apartment and lovely staff.
Stayed 1 night in Apr 2022
Response from Alison on 29 Apr 2022
Hi Sandra, We are delighted you enjoyed your stay. We look forward to hosting you again soon. Take care.

8/10 Good

Rob

Liked: Cleanliness, amenities
Really great location at a good price. Nice upgrade too. Communication was excellent. The apartment could do with a bit of maintenance - but a great stay overall.
Stayed 1 night in Apr 2022
Response from Alison on 29 Apr 2022
Hi Rob, We are delighted you had a great stay. We look forward to welcoming you back in the near future. Take care.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient place to stay for short visit to Manchester. Easy access to city center. Alison (front desk) was a hoot and helpful with recommendations. Area is a little noisy due to Ancoats road and late nite revelers, but not so much that we couldn't sleep.
Stayed 1 night in Mar 2022
Response from Alison on 7 Apr 2022
Hi Brian, We are pleased you had a good time. Being located in the City Centre we have no control of volume levels. We look forward to hosting you again soon. Take care.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2022
Response from Alison on 4 Apr 2022
Hello, We are delighted you enjoyed your stay! Thank you for your clean sweep of 10 out of 10. We look forward to welcoming you back in the near future. Take care.

8/10 Good

Victor

Travelled with group
Liked: Cleanliness
Stayed 3 nights in Feb 2022
Response from Alison on 4 Mar 2022
Hi Victor, We are delighted you enjoyed your stay. We look forward to welcoming back in the near future. Take care

4/10 Poor

inderjeet, Bristol

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2022

8/10 Good

Ciaran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a really reasonable place to stay, very clean, the staff were lovely & check in & out were easy. Well situated to walk into town as well. The only downside was that at 5”11 & my partner at 6”3, the bed was really short & we were hanging off the end
Stayed 1 night in Feb 2022
Response from Alison. on 18 Feb 2022
Hi Ciaran, We are delighted you enjoyed your stay! Most of our apartment have standard UK 4"6" beds. We look forward to hosting you again soon. Take care.

10/10 Excellent

Katharine

Travelled with group
Liked: Cleanliness
Great city centre location
Great location for going out in the city centre. Had everything we had wanted. The beds weren’t overly comfortable but were fine for just 1-2 nights. Apartments were the perfect size. We stayed in the penthouse and had a one bedroom apartment as well and both were perfect for our group. The staff were very hospitable and helpful too.
Stayed 1 night in Feb 2022
Response from Will reservations on 15 Feb 2022
Hi Katharine, We are glad you enjoyed your stay with us and hope to see you again soon. Take care

8/10 Good

Sharran

Travelled with group
Liked: Cleanliness, room comfort
Budget city centre solution
Does the job at reasonable cost for city centre. The area does come with noise and activity all night.
Stayed 1 night in Feb 2022
Response from Will reservations on 8 Feb 2022
Thanks for your feedback we hope you enjoyed your stay and hope to see you again soon.

8/10 Good

Verified traveller

Liked: Room comfort
Good for what we needed.
The place was a great location for access to the AO Arena. As a whole the appartments could use a spruce up. But they are a great size, and exactly what we wanted. I have looked to use them again but the weekend (summertime) price i would certainly not pay.
Stayed 1 night in Jan 2022
Response from Alison on 31 Jan 2022
Hi, We are delighted you enjoyed your stay. Prices do fluctuate depending on time of year and events being held in Manchester. We look forward to welcoming you back in the near future. Take care.

10/10 Excellent

Adam

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022
Response from Alison on 28 Jan 2022
Hi Adam, Thank you for your 10 out of 10 scores! We are delighted you had a great stay. We look forward to welcoming you back in the near future. Take care.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness
Match day
Everything was warm clean and tidy and friendly everything that you could want 110/0 per cent
Stayed 1 night in Dec 2021
Response from Alison on 7 Jan 2022
Hi Michael, We are delighted you had a great stay! We look forward to welcoming you back in the near future. Take care.

4/10 Poor

Luiza

Stayed 2 nights in Dec 2021
Response from Alison on 7 Jan 2022
Hi Luiza, Seems on this occasion we did not adhere to our usual 9/10. Take care.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021
Response from Ian on 24 Dec 2021
Thank you for taking the time to give us a score and we are all glad you had such a good stay to give us 10 out of 10.

10/10 Excellent

Nick

Liked: Cleanliness, room comfort
Ideal for short city stay
Excellent location just a 5 min walk from train station and main shopping area!
Stayed 1 night in Dec 2021
Response from Alison on 11 Dec 2021
Hi Nick, We are delighted you had a great stay! We look forward to hosting you again soon. Take care.

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and great value. I’ll be staying there again!
Stayed 1 night in Dec 2021
Response from Will reservations on 10 Dec 2021
Hi Claire, Glad you enjoyed your stay with us and hope to see you again soon. Take care Kind regards Will

8/10 Good

Charles

Business traveller
Liked: Cleanliness, room comfort
Pleasant minor some major problems
The apartment was surprisingly large and the location was just perfect! However, the bedroom was situated next to an alley way and the window in the bedroom couldn't shut properly or the sealant was wearing away. But we could hear the street loud and clear, plus a draft. The bed was ok but the mattress had a blood stain, so I grabbed the spare duvet in the cupboard to sleep on
Stayed 3 nights in Nov 2021
Response from Alison on 11 Dec 2021
Hi Charles, We are delighted you found our location to be beneficial during your stay. Any issues during your stay should be reported to our 24 hr reception team who would have been more than happy to help. We look forward to hosting you again in the near future. Take care.

10/10 Excellent

Mason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Eleanor

Liked: Cleanliness
Good location for shopping
Good central location. Warm and clean with all amenities. Shower leaked as no seal on bottom of glass. Sofas are very uncomfortable because they’re sofa beds. Other than this, the staff are really lovely and we had everything we needed for a short break! 😊
Stayed 2 nights in Nov 2021
Response from Alison on 11 Dec 2021
Hi Eleanor, We are pleased you enjoyed your stay! We value all feedback so any issues can be addressed. Thank you for your kind words regarding our staff. We look forward to your return visit. Take care.

8/10 Good

Phil

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great stay
Amazing customer service. Great views. Great location. They don’t have parking but there is £7 for 24hour parking across the road. Really hospitable, would definitely recommend and I will hopefully return soon. Also want to add I went in the week and it was quiet.
Stayed 2 nights in Nov 2021
Response from Will reservations on 30 Nov 2021
Thank you for the great review we are glad you enjoyed your stay and hope to see you again soon.