Exterior

Reviews of Best Western J. C. Inn

2.5 out of 5
Best Western J. C. Inn
604 E Chestnut Street, Junction City, KS

Reviews

8.0

Very good

Rating 10 - Excellent. 219 out of 536 reviews" "
Rating 8 - Good. 162 out of 536 reviews" "
Rating 6 - Okay. 85 out of 536 reviews" "
Rating 4 - Poor. 52 out of 536 reviews" "
Rating 2 - Terrible. 18 out of 536 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Meredith

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, check in and out was easy and quick. Facilities were nice. Breakfast was hot and good. Overall a good stay. Will be coming back when traveling.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Jean-Pierre, Carignan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The breakfast was not as good as it has been, by 8 am no scrambled eggs and very little in the way of protein, usually much better. There is always coffee and fruit available. Room was clean and king size bed comfy but just 3 pillows. Shower was hot and great water pressure. Sink drained very slowly. This particular stay was a little dicey as there were guests above our room wrestling or something that was loud and sounded awful for about 3 hours. The front desk staff was super in trying to get the guests upstairs to quiet down but it took 3 visits to make it happen by midnight. The location is good-right off I/70 and there's a Walmart super center, planet fitness, Aldi and 3 good restaurants close by(can walk)--La Fiesta, Tokyo and JC's Bbq and sports bar. Park right outside the door to hotel. Consistently a reliable hotel with good solid accommodations.
Stayed 1 night in Jan 2024

10/10 Excellent

christina

Stayed 1 night in Dec 2023

10/10 Excellent

Janet

Stayed 3 nights in Sep 2023

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older motel but clean, unfortunately the pool heater broke the day before our stay and our grandkids were not able to swim which was the reason for choosing the hotel other than the cost was reasonable.
Stayed 2 nights in Nov 2023

8/10 Good

Deb

Travelled with family
Liked: Staff & service, property conditions & facilities
Easy on and off freeway. Good dining, gas, basic need shopping within walking distance
Stayed 2 nights in Nov 2023

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11/25/23
Excellent property and service. They were full but the service was still great! The only thing I would have liked was to have a vanity in the bathroom. There was only a sink and no place to put my toiletries. Other than that, we were completely satisfied with our stay and will use this location again.
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Room was renovated since last time we stayed a year ago. Very nice at decent price. Breakfast is great!
Stayed 2 nights in Nov 2023

8/10 Good

Bill

Stayed 1 night in Nov 2023

6/10 Okay

Stacy

Travelled with family, Travelled with pets
Liked: Cleanliness
The hotel advertised a $20 fee for small dogs. When I arrived, the paperwork I signed said $20 but the lady said $25. Once in the room, I saw a $50 pending charge on my credit card. I assumed they were doing a larger hold than needed just incase. My dog has traveled with us for well over a year and we have NEVER had an issue with her. She is very well trained and we take her out every hour before bed. When we're not in a hotel, we travel in an RV. She's used to potty walks. A week after the stay the $50 cleared on the card. I called the hotel to try and get the $50 changed to the $25 it should have been. No my pet did not make a mess in the room. She's barely 10 pounds. No she did not tear anything apart. After 6 phone calls over 4 days, I never was able to reach the manager. Staff would always be in training and ask me to call back. When I would ask if they could take a message, they would take my name but forget to ask for my phone number. I finally called me credit card company and opened a dispute. On a side note, the hotel was fairly clean and the bed was fairly comfortable. The carpet was not sticky or smelly and the tub and toilet seemed clean. There were the average nicks in the drywall and paint, a couple stains in the hallway carpet, and the average people on a Friday night smoking pot in their rooms and making noise until 11 or so. It was a decent cheap room to stay while traveling across the country for a night. The breakfast was meh' at best.
Stayed 1 night in Nov 2023

10/10 Excellent

Debra

Stayed 1 night in Nov 2023

4/10 Poor

Sara

Travelled with family
Disliked: Amenities
The pool was shut down. When we checked in the got the wrong room. There was trash all around the hotel. The girl at the counter was more concerned about her smoke break
Stayed 1 night in Oct 2023

10/10 Excellent

Mark, San Antonio

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was responsive and paid high attention to cleanliness.
Stayed 1 night in Oct 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good place to stay. Nothing fancy but clean with nice staff
Stayed 1 night in Oct 2023

8/10 Good

Anthan

Liked: Cleanliness, amenities
Nice employees. Clean hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in Leah, or Leann (can’t remember her name now) was awesome! she was super friendly. i felt as safe as i could being a solo woman traveler! do recommend!
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good price and convenient.
Stayed 1 night in Oct 2023

10/10 Excellent

Marcus

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did an excellent job taking care of me and my wife. The room was unfortunately not stocked with an ironing board because the last person that stayed there broke it. But the employee that helped us was able to find one for us to use. Thanks for everything!
Stayed 3 nights in Oct 2023

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value! Great place to stay!!
We had a great stay! It was very, very clean!! The staff was very friendly and helpful. They made up our room and gave us fresh towels while we were out for the day since we were staying multiple days. That is sooo nice!! Rare these days. There were several choices for a hot breakfast, fresh fruit to choose from, yougurts with multiple add ins, juices milk, cereal and coffee. Even warm donuts!! It was awesome!! Wouldn't be afraid to stay there again!! Nice place!! Pet friendly too!
Stayed 2 nights in Sep 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Adrianna left a note of welcome along with chocolate nuggets. She was very welcoming at front desk. She was actively decorating front desk for the season which added a special you
Stayed 1 night in Sep 2023

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy Room
I would never stay at this hotel again due to the room was filthy. We found a baby bottle on the floor on the side of the bed next to the AC unit. We also found a child's sock under the covers of the bed. The sheets were not changed, the carpet was not vaccumed. We found kitty litter on the floor. There was no shampoo just conditioner and lotion. I would never reccomend this hotel to my worst enemy.
Stayed 1 night in Sep 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service
OK. No elevator.
Stayed 1 night in Sep 2023

6/10 Okay

Sivaprasad

Disliked: Property conditions & facilities
Water in bath tub was not going out
Stayed 1 night in Sep 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Sep 2023

8/10 Good

Jamie E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stau
We were on an overnight trip. Staff was friendly and accommodating. The room was clean. Only issue for me was it smelled as if someone had recently smoked in there and it was covered up by air spray. It won’t prevent me from staying there in the future, but it was something I noticed. All else was great.
Stayed 1 night in Sep 2023

10/10 Excellent

Wendyl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised!
The quality and comfort was surprising given a fairly depressed area surrounding hotel. The outgoing, friendly staff was worth remarking on. The bed was clean and comfortable, There was a good spread for breakfast. All in all, one of our most pleasant stays. Will do again next trip.
Stayed 1 night in Sep 2023

10/10 Excellent

Johnna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JC stay
Nice hotel, clean. Good breakfast. Friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping good area
Stayed 4 nights in Sep 2023

6/10 Okay

TRAVIS

Disliked: Property conditions & facilities
The continental breakfast was not maintained well things we're not refilled And not kept clean. And there was some minor maintenance issues with the room. Like the shower curtain, rod was loose and screws were coming out of the shelf for the towels.
Stayed 2 nights in Sep 2023

8/10 Good

Darin, Hutchinson

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, room, breakfast ! Everything was awesome. We had a horrible RV tire explosion a couple days ago and while waiting for it to be fixed needed a place to stay in Junction City. We were actually bummed we didn’t book here both nights we needed to stay. Y’all have done a great job ! Room was clean, and breakfast as well as staff was awesome.
Stayed 1 night in Sep 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place!
This place is fantastic. They have the most friendly staff I have experienced in the industry. It is very quiet and convenient with the location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer interaction
Hotel clerk was extremely nice. Made small talk with me. Its nice to see that. So many times they just want your id and cc. She put my room on the shady side of the hotel. She said it will be cooler. The room was clean and the ac worked great! Very nice hot breakfast. Not just a grab and go. I spend atleast 3 nights a week in a hotel because of work. 10 out of 10 recommended. The morning clerk was just as nice. Even told me to travel safe!
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Not the best
Stayed 1 night in Aug 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful as always at this excellent Inn.
Stayed 1 night in Aug 2023

10/10 Excellent

Eloy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank u all for being so kind helpful as we traveled to see our son i will definitely stay there again next visit.
Stayed 1 night in Jul 2023

10/10 Excellent

Miguel

Stayed 1 night in Jul 2023

4/10 Poor

Ericka

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stinky
Our room smelled so bad! Like mildew. Our a/c unit was so loud and barely cooled the room. The shower water smelled like a sewer. This place has really gone downhill and we will not stay there again! Spend your money elsewhere is my recommendation.
Stayed 1 night in Jul 2023

4/10 Poor

Miranda, Logan

Stayed 1 night in Jul 2023
Response from Sam on 31 Aug 2023
We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
quick stop
really nice woman working all by herself while a newbie is late for work… friendly and helped me get a better room. beds are ok. just needed rest.
Stayed 1 night in Jul 2023

2/10 Terrible

Vishwanatha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms were extremely dirty
Stayed 1 night in Jul 2023

10/10 Excellent

Andraia

Stayed 2 nights in Apr 2023