The hotel advertised a $20 fee for small dogs. When I arrived, the paperwork I signed said $20 but the lady said $25. Once in the room, I saw a $50 pending charge on my credit card. I assumed they were doing a larger hold than needed just incase. My dog has traveled with us for well over a year and we have NEVER had an issue with her. She is very well trained and we take her out every hour before bed. When we're not in a hotel, we travel in an RV. She's used to potty walks. A week after the stay the $50 cleared on the card. I called the hotel to try and get the $50 changed to the $25 it should have been. No my pet did not make a mess in the room. She's barely 10 pounds. No she did not tear anything apart. After 6 phone calls over 4 days, I never was able to reach the manager. Staff would always be in training and ask me to call back. When I would ask if they could take a message, they would take my name but forget to ask for my phone number. I finally called me credit card company and opened a dispute.
On a side note, the hotel was fairly clean and the bed was fairly comfortable. The carpet was not sticky or smelly and the tub and toilet seemed clean. There were the average nicks in the drywall and paint, a couple stains in the hallway carpet, and the average people on a Friday night smoking pot in their rooms and making noise until 11 or so. It was a decent cheap room to stay while traveling across the country for a night. The breakfast was meh' at best.