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Reviews of Elephant Guest House

3.5 out of 5
Elephant Guest House
Mill Street, Westport

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 43 reviews" "
Rating 8 - Good. 14 out of 43 reviews" "
Rating 6 - Okay. 4 out of 43 reviews" "
Rating 4 - Poor. 5 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

4.6/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
Good location, shame about everything else. Check in was perfunctory, as was service at breakfast. No hospitality at all. Room was the smallest I have ever seen, like sleeping in a caravan. Beds short, my feet were sticking out and I am 5'6", not very tall! No shelf or surface in bathroom for toiletries/make up. Very clean apart from finding an item of clothing left under the bed by a previous guest. This is an expensive guesthouse and we were overcharged on checkout, only by a couple of euro but still overcharged. Convenient location, otherwise I cannot recommend.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Room at the front of the house was very noisy until nearly 4am from the street below.
Stayed 2 nights in Sep 2019

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our time at the Elephant Guest House! Rooms were comfortable and breakfast was fantastic! It was in a great location. Our hosts were fantastic! If you stay here you will not be disappointed!
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Need lots of care poor light no working door vibrate lots of noise poor insulation toilet paper resting on top of toilet brush older , because the older is broken For 100 Euro a night I expect much better
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Right downtown in the center of things. Yes, the room is small and you cannot have your luggage open but the room featured an American King size bed! There was a little closet to put the luggage in
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet Stay
So lovely! Des was very helpful & the breakfast included was scrumptious.
Stayed 1 night in May 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where to stay in Westport
Lovely clean room with attention to detail. Breakfast was amazing with all ingredients sourced locally. Des even made the pork sausages. The owner has a wealth of knowledge having lived in the area all his life. When I go back to Westport, I'll certainly be staying at the Elephant Guest House.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities
Extremely noisy during the middle of the night. At 2:00 am someone was banging on the door to the premises, which is accessed by a code as there is no front desk or proprietor on premises. They pounded on the door for a good bit of time. Other guests were extremely loud and noisy---very rude--for a good bit of time as well. If there was a proprietor on premises, they didn't do anything about all the noise. We texted the proprietor twice asking them to deal with the noise but never received a response. The room was very tiny, but clean. The ventilation system made a lot of noise--a very annoying and loud humming noise. There was a tea kettle in the room but no cups or glasses.Breakfast was good and location is convenient. We will definitely NOT stay there again.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful blend of B&B hospitality with hotel like rooms. Great central location
Stayed 1 night in Dec 2018

10/10 Excellent

Ray, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast provided by a very pleasant chef
Stayed 2 nights in Nov 2018

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Tony, Armagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay but carrying two cases up the stairs was a bit of a hassle
Stayed 1 night in Aug 2018

10/10 Excellent

Joe, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is immaculate; breakfast is wonderful, and Bernie is a terrific hostess. The location is in the heart of the town. Our room was a bit small but that is typical, I believe, in the heart of Westport.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very friendly, welcoming, staff. Delicious breakfast.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Overnight stay
Advertised on Expedia as a Hotel. It’s a B&B. Damp mouldy smell throughout building. Room small but bed was very comfortable. Lovely hot shower but no hot water in taps in en suite. Breakfast served 8:00-9:30 which is silly or else a ploy for people who want to sleep in and not get a breakfast. Overpriced for what it is. Host was nice and friendly.
Stayed 1 night in Aug 2018

8/10 Good

Rackles, Limk

Liked: Cleanliness, staff & service, property conditions & facilities
Great location the guest house was spotless Owners were very helpful room was spotless only problem it was a bit small I would stay here again saying that
Stayed 2 nights in Jun 2018

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!
The hotel is in a great location. The room was extremely small. No place to even open a suitcase!! We never had the breakfast that was included due to our timing. Very clean hotel. Wouldn't hesitate to stay again.
Stayed 2 nights in Aug 2017

6/10 Okay

Barbara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No Elephants allowed ...
Proprietor was not available when we arrived and House was locked up. We asked in the Shop next door and he held our bags while we waited an hour. On returning the shopkeeper next to our guest house told us the proprietor came and left again and instructed him to let us in. He was very kind but couldn’t answer our questions about what services were provided / available. That evening I spotted the owner in the breakfast area and entered to introduce myself. He smiled but was very curt and a few times said he didn’t know or couldn’t help us when asked about busses, etc . We were not told there was breakfast included but accidentally found out from others. Also, we had no instructions for the TV and ran out of bathroom tissue and did not know where any more was. When we mentioned this to the owner he told us he would tell his wife because she owned it. During breakfast his wife cane through the dining room but never acknowledged any of the guests eating breakfast. Our bus was leaving in an hour so we said we would be back for our bags shortly and were told to take everything from our room because his wife wanted to clean it and leave our bags by the door . As we left he was busy with other guests and never even a thank you passed his lips. Nice place, very small rooms, clean but lots of rules posted.
Stayed 1 night in Oct 2017

4/10 Poor

Julianne

Disliked: Cleanliness, staff & service, room comfort
Never again
Don't let their photos fool you. The room was so small that we couldn't open the bathroom door without hitting the bed. It actually felt like a slightly upgraded hostel. We could use any light switch in the room without leaving the bed. When we arrived, there was one dirty face flannel/wash cloth on the floor of the bathroom, and one clean one available for two people to use next day. No body soap or gel, shampoo, etc. available. The only available shelf in the bathroom was so tilted that nothing would stay on it. The floors were slightly sticky. Our traveling companions' room lock did not work, and there was no telephone in the room to call for assistance. There was a small blood smear on our sheets, and a large spider web hanging over the bed - the spider having moved to another corner of the room. On the other hand, the breakfast was fantastic.
Stayed 1 night in Oct 2017

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. Close to town although the room was quite small
Stayed 1 night in Sep 2017

10/10 Excellent

gerard

Liked: Cleanliness, property conditions & facilities
Triple room was in attic space,3 fights of stairs , very clean, beds were comfortable, this room would suit younger people only, Television not working. 2 remotes but not straightforward to switch on. Great breakfast
Stayed 1 night in Sep 2017

10/10 Excellent

Áine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class!
Good value for money. Very handy to everything in Westport town and a good base for exploring the rest of the county. Breakfast was first class with lots of choice. Thanks to the owners Des and Bernie - we would definitely stay again!
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hosts which were very friendly & helpful. Although maybe considered small, breakfast was great with much care put into the food
Stayed 1 night in Jun 2017

8/10 Good

Seamus, Dublin

Liked: Cleanliness, staff & service, room comfort
Location very central
Room was comfortable and location was convenient to Westport.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hosts, great atmosphere
Bernie and Des were amazing bnb hosts! We loved the atmosphere every morning at breakfast, their wealth of local knowledge and kindness. The rooms were cozy and everything we needed was made available. Extremely highly recommend staying here!

8/10 Good

Nuala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent b&b located in central location in Westport. Lots of towels provided!

8/10 Good

Gail, Macomb, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We had a small room but a BIG comfortable bed so the room was a little hard to get around in. Loved being right in town and owner was very nice. Also liked the breakfast room and the breakfast.

10/10 Excellent

Sylvia, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place in a Great Location
Stayed for five nights. Room was clean and comforatable. Great size double bed. Shower was very nice. Guest House located right in the centre of Westport. Very friendly owner, and staff, some great suggestions of what and where to visit. Very good breakfast choice and quality.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and centrally located
We had a nice time. The location was easy to find and just a few blocks from the greenway.

10/10 Excellent

Peter, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great placed to stay
The Elephant Guest House was a friendly and well run B&B. The locatio near was right in the centre of the lovely village of Westport. Highly recommended.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and cute place to relax in Westport
I stayed at Elephant Guest House for 2 nights and it was super cute and very accommodating. Even though the owner has some serious health issues, he and his wife made sure to make arrangements for the hotel to still be staffed for our stay. The rooms are clean and newly updated and the breakfast is amazing! This was the first place we stayed in Ireland and it was a wonderful introduction to a cute town with friendly people! :)

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Das Zimmer ist sehr klein, die Tür vom Bad ließ sich nicht ganz öffnen! Fast keine Ablagefläche im Bad, evtl. größeres oder zweites Regalbrett besorgen.Tür- Garderobe im Zimmer wäre toll, um Jacken aufzuhängen, da keinerlei Platz. Lage sehr gut! Gastgeber und das Frühstück HERVORRAGEND! Wir haben viele tolle Tipps bekommen und der Besitzer ist super freundlich!
Stayed 2 nights in Sep 2019

4/10 Poor

Bibiane

Liked: Staff & service
Disliked: Room comfort
Minuscule et bruyant
La chambre était tellement petite que la porte de la salle de bains ne pouvait pas être ouverte complètement car elle poignait le lit. Même pas de place pour une seule chaise dans la chambre et aucun accès à un lieu commun pour s’asseoir.La fenêtre donnait sur la rue et on entendait les gens parler, crier... une bonne partie de la nuit. Excellent petit déjeuner et literie confortable.
Stayed 1 night in Oct 2019

8/10 Good

Patrizia

Liked: Cleanliness, staff & service, property conditions & facilities
La struttura e' molto carina e ben tenuta. I servizi sono ottimi: il WI-FI funziona benissimo, ha un parcheggio privato, la colazione e' molto buona. L'unica pecca e' l'ampiezza delle camere (almeno della nostra). Il letto matrimoniale era molto grande e comodo, ma gli spazi rimmanenti erano minimi, tanto che in due persone era davvero complicato muoversi.
Stayed 1 night in Sep 2019

8/10 Good

Vincent

Liked: Staff & service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Disliked: Cleanliness

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort