I stayed at this hotel with my family for a weekend getaway, but it turned out to be a nightmare. The worker at the front desk during the night shift was rude and racist! He made a scene and was calling us liars! He asked for our IDs and threatened to call the cops! He also insulted our backgrounds and took unrelated ID documentation. We felt humiliated and scared. The room was dirty and smelled bad. The bed was uncomfortable and the TV didn’t work. We expected a friendly and professional service from the staff, but instead we felt unwelcome and harassed. The hotel should train their staff on how to treat guests with respect and dignity, regardless of their background or identity. They should also apologize for their behavior and compensate us for our inconvenience. This was the worst hotel experience we ever had. We do not recommend this hotel to anyone.