The lady who checked me in was rude to me because of the Expedia employee who booked my stay. The employee who booked my room evidently was rude to her while she was trying to check in people at the outside service window.
No.1: I didn't tell Expedia what to say, nor did I tell her to be rude. I was on hold and had no control over that.
No.2: While you're busy complaining and looking at me angry, I'm freezing at your outside window. Since I'm not an employee of Expedia, why is the fact I'm freezing not an issue at this point?
The bottom line here is if people are using the Expedia service to book a room, how about you speak nice to people?
The fact that I'm sick as a dog today and was spoken to in a manner unbecoming of hotel front desk employees, I would know since I am one, is placed entirely on the Expedia employee.
I will never book through Expedia again. Point. Blank. Period.