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Reviews of Best Western Mesquite Inn

2.5 out of 5
Best Western Mesquite Inn
390 N Sandhill Boulevard, Mesquite, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1001 reviews" "
Rating 8 - Good. 263 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodatibg.
Stayed 1 night in Apr 2024
Response from Best Western Team on 21 Apr 2024
Thankyou for your review :) have a wonderful day!

6/10 Okay

Marta

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Best Western Team on 21 Apr 2024
Thankyou for your review :) have a wonderful day!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Second one we stayed at this property. Enjoyed the hotel clean inviting. Christian guests. Obnoxious!!!!
Stayed 1 night in Apr 2024
Response from BW Mesquite Inn on 19 Apr 2024
Thank you very much for your kindnessIts been a true pleasure having you!Safe Travels!!

2/10 Terrible

Amii

Liked: Cleanliness, property conditions & facilities
The mattresses were horrible. When we asked for another room we were told there were no others and that the mattresses were new. One was so bad you rolled to one side. Almost found myself on the floor multiple times. I requested my money back and was told too bad, I paid you not them.
Stayed 1 night in Apr 2024
Response from BW Mesquite Inn on 19 Apr 2024
We apologize for any inconvenienceHave a wonderful day and Safe Travels!!

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While a basic motel with a smaller pool, I was very pleased with the cleanliness and comfortable, large room. The bathroom amenities included nicely scented shampoo, conditioner, lotion and soap. The large room included a half-size fridge, microwave, coffee, tea, and table with two chairs. Staff was friendly. I came down to breakfast a little late and they had closed the food service and were cleaning. A staff member went to the back and brought me out a bagel and some cream cheese. I thought that was super sweet. This was a perfect half-way stop between Salt Lake City and Southern California. I would stay again.
Stayed 1 night in Apr 2024
Response from Best Western Team on 15 Apr 2024
Thank you for your kind words!!Our pleasure having you as our guest.Have a great week!

10/10 Excellent

William, Rock Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff And immaculate property
Stayed 1 night in Apr 2024
Response from BW Mesquite Inn on 13 Apr 2024
It was a pleasure having you as our guest Hope to see again soonSafe Travels!!

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for an overnight
Stayed 1 night in Apr 2024
Response from Best Western Mesquite Inn on 10 Apr 2024
Thank you for your review, we appreciate you staying with us. Have a great week and Safe Travels!!

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a clean, convenient and nice place to stop, this is great
Stayed 1 night in Mar 2024
Response from Best Western Mesquite Inn on 5 Apr 2024
Have a wonderful weekend.Safe Travels!!

10/10 Excellent

Ryan

Travelled with family
Liked: Amenities
Got there at midnight! Has a room big enough and it was very clean and quiet!!
Stayed 1 night in Apr 2024
Response from BW Mesquite Inn on 3 Apr 2024
Have a great day and Safe travels!!!

8/10 Good

Karthic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Best Western Mesquite Inn on 3 Apr 2024
Thank you for staying with us ,It was a true pleasure having you as our guest.Safe Travels!!

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and great location
Stayed 1 night in Mar 2024
Response from Best Western Mesquite Inn on 2 Apr 2024
Thank you for staying with us.We hope to see you again soon.Safe Travels!!

10/10 Excellent

Kathy

Stayed 1 night in Mar 2024
Response from BW Mesquite Inn on 23 Apr 2024
Thank you so much for staying with us and being our guest.Have a wonderful week and Safe Travels!!

6/10 Okay

Cinisha

Travelled with family, Business traveller
Liked: Staff & service
The staff were helpful and the breakfast was outstanding.
Stayed 2 nights in Mar 2024
Response from Best Western Mesquite Inn on 2 Apr 2024
Thank you so much for your kind words!!Have a great week and Safe Travels!!

8/10 Good

Erika

Stayed 1 night in Mar 2024
Response from BW Mesquite Inn on 23 Apr 2024
Have a wonderful weekand Safe Travels!!!

10/10 Excellent

BRENDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your door keys worked the best of any hotel I have stayed at in years, also all of your staff were very friendly and courteous.
Stayed 2 nights in Mar 2024
Response from Best Western Team on 31 Mar 2024
Thankyou so much for choosing us and being our guest! It has been a pleasure having you. Have a wonderful day!

8/10 Good

Victoriana

Stayed 1 night in Mar 2024
Response from BW Mesquite Inn on 19 Apr 2024
Have a wonderful weekend Safe Travels!!!

4/10 Poor

Kevin

Liked: Cleanliness
Disliked: Property conditions & facilities
Poor ventilation in room
Stayed 1 night in Mar 2024
Response from Best Western Team on 31 Mar 2024
we appreciate you bringing this to our attention, have a wonderful weekend

8/10 Good

David, Lynnwood

Stayed 1 night in Mar 2024
Response from BW Mesquite Inn on 18 Apr 2024
Thank you for your rating, hope to see you againsoon. Have a fabulous week and Safe Travels!!

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pulling an OHV/trailer and there was ample parking for us and the members of our group we saw there too. The staff was friendly and the pool closed at a good time for the noise to stop by 10
Stayed 2 nights in Mar 2024
Response from BW Mesquite Inn on 26 Mar 2024
Thank you for staying with us ,it was a true pleasure having you folks as our guest.Have a great week and Safe Travels!!

6/10 Okay

Lucy, Salt Lake City

Travelled with partner
Room was not clean, food smears on table, used soap in bath/shower, toiletry items on toilet tank.
Stayed 1 night in Mar 2024
Response from BW Mesquite Inn on 26 Mar 2024
We appreciate you bringing this to our attentionso we can investigate to what happened.We wish you wonderful weekendSafe Travels!!

6/10 Okay

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The pancakes at breakfast were the best. The rooms need an update TV's are not HD and beds are not comfortable.
Stayed 2 nights in Mar 2024
Response from Best Western Mesquite Inn on 19 Mar 2024
Thank You so much for choosing us and being our guest !It has been our pleasure having you be a part of our BW Family .Best Western Mesquite Inn

10/10 Excellent

Calene

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed staying at this property because it was near the places we were traveling to. We could jump right on the freeway just down the street. The breakfast was adequate and there was hot food available. The room was clean and comfortable. It was on the street side so was a little noisy with traffic but not bad.
Stayed 4 nights in Mar 2024
Response from Best Western Mesquite Inn on 19 Mar 2024
Thank You so much for choosing us and being our guest !It has been our pleasure having you be a part of our BW Family .Best Western Mesquite Inn

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and for the most part, tidy. It is starting to show its age and the breakfast was so-so.
Stayed 5 nights in Mar 2024
Response from Best Western Mesquite inn on 19 Mar 2024
Thank You so much for choosing us and being our guest !It has been our pleasure having you be a part of our BW Family .Best Western Mesquite Inn

8/10 Good

Hans

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was fine - great location, friendly staff, comfortable beds - but breakfast ending at 9AM on weekends - really? Also, please get some rubber wheels/casters for the cleaning carts - it sounded like a freight train every time they rolled past the door.
Stayed 1 night in Mar 2024
Response from Best Western Mesquite Inn on 19 Mar 2024
We apologize for any deficiencies We appreciate you bringing this to our attention So we can investigate it and take necessary measures for maintenance or replacement if deems to be .We wish you wonderful weekend Safe Travels Hope to see you again soon! BW Mesquite Inn

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Mesquite!
Stayed 2 nights in Mar 2024
Response from Best Western Mesquite Inn on 19 Mar 2024
Thankyou so much for your nice review!

10/10 Excellent

Maria

Travelled with family and small children
Very clean 😉
Stayed 1 night in Mar 2024
Response from BW Mesquite Inn on 11 Apr 2024
Thank you staying with us , It was a pleasure having you as our guest. Have a wonderful daySafe Travels!!!

8/10 Good

Tamra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem with outlet by sink. We had to keep pushing the reset button to get it to work.
Stayed 1 night in Mar 2024
Response from Best Western Mesquite Inn on 19 Mar 2024
We apologize for any deficiencies We appreciate you bringing this to our attention So we can investigate it and take necessary measures for maintenance or replacement if deems to be .We wish you wonderful weekend Safe Travels Hope to see you again soon! BW Mesquite Inn

10/10 Excellent

WILLIAM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for ease of Fwy Exit/Entrance, Dining & Friendly Staff.
Stayed 1 night in Mar 2024
Response from Best western Mesquite inn on 19 Mar 2024
Thank you so much for the kind words!!Our pleasure having you as our guest .BW Mesquite Inn

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Mar 2024
Response from Best western Mesquite in on 19 Mar 2024
Thank You so very Much for staying with us and being a loyal Guest .We look forward to seeing you again soon!BW Mesquite Inn

10/10 Excellent

Valerie, Clinton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, quiet and perfect space for my family.
Stayed 1 night in Mar 2024
Response from BW Mesquite inn on 19 Mar 2024
Thank You so very Much for staying with us and being a loyal Guest .We look forward to seeing you again soon!BW Mesquite Inn

6/10 Okay

Allen

Stayed 1 night in Mar 2024
Response from Best Western Team on 4 Apr 2024
THANKYOU for your review!

8/10 Good

Wendy

Stayed 1 night in Mar 2024
Response from Best Western Mesquite Inn on 2 Apr 2024
Have a wonderful weekend .Safe Travels!!

6/10 Okay

Stefhanie

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very friendly and attentive. Room was decent, shower head was attached cricked and screamed the entire time. Pool wasn’t very clean.
Stayed 4 nights in Mar 2024
Response from BW Mesquite Inn on 12 Mar 2024
Thank you ,we appreciate you staying with us.Have a wonderful week and Safe Travels!!

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from BW Mesquite Inn on 12 Mar 2024
Thank you so much for the RatingHave a wonderful week andSafe Travels!!

8/10 Good

Ken, Avonlea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Feb 2024
Response from armida jimenez on 4 Mar 2024
Thankyou so much for the kind words, Our pleasure having you as our guest

4/10 Poor

Maren

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Upon checking in left a really bad taste in my mouth, the older front desk woman was not friendly, nice, helpful or accommodating AT ALL. She was supposed to call us when our room was clean and that never happened. The younger gal on night shift was sweet. But if I would rather stay at a casino than inconvenience Armida by trying to check into a room I payed for.
Response from BW Mesquite Inn on 24 Feb 2024
Thank you for the review, We will investigate as to what happened and what we can do better.We apologize for any misunderstanding on our early check-in policies. We wish you a wonderful weekend Safe Travels!!

6/10 Okay

Mary, Mayville

Travelled with family
Liked: Cleanliness, staff & service, amenities
This motel was very clean and provided nearly everything we needed for our overnight stay. The only problem was a big one for us. One of the queen bed mattresses was in very poor condition which lead to a bad night's sleep for us. The other bed, where our daughter was sleeping, seemed to in excellent condition.
Stayed 1 night in Feb 2024
Response from armida jimenez on 22 Feb 2024
Thankyou for your review,We will investigate as to what happened and can do better.We apologize for any deficiencies you may have experienced during your stay.We hope you give us another try

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Feb 2024
Response from armida jimenez on 20 Feb 2024
Thankyou for staying with us and for your kindness.Have a great day!

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kind and helpful staff! Nice rooms and convenient location. Great stay!
Stayed 4 nights in Feb 2024
Response from armida jimenez on 20 Feb 2024
Thankyou so much for staying with us.Have a wonderful day

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms need maintenance, bathroom door shut difficult, sofa bed was broke, internet didn't work and smell was horrible... musty/moldy smell... would not recommend... definitely not a $200 room!
Stayed 1 night in Feb 2024
Response from armida jimenez on 20 Feb 2024
We apologize for any deficiencieswe appreciate you bringing this to our attention so we can investigate it and take necessary measures for maintenance or replacement if deems to be.Have a great day!

2/10 Terrible

Kayte

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from BW Mesquite Inn on 17 Feb 2024
Have a wonderful day and Safe Travels!!

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. There was long black hair on the bathroom floor and in the tub upon our arrival.
Stayed 2 nights in Feb 2024
Response from armida jimenez on 14 Feb 2024
THANKYOU FOR YOUR REVIEW, HAVE A WONDERFUL DAY :)!

8/10 Good

kevin

Travelled with family and small children
Liked: Cleanliness, staff & service
the eating area is small, the breakfast was minimal, and my room smelled of cigarette smoke
Stayed 1 night in Feb 2024
Response from armida jimenez on 13 Feb 2024
Thankyou for your review, Have a great day!

10/10 Excellent

Michael

Stayed 2 nights in Feb 2024
Response from BW Mesquite Inn on 21 Mar 2024
Thank you so much for your rating.Have a wonderful day and Safe Travels!!

10/10 Excellent

Connie

Stayed 1 night in Feb 2024
Response from BW Mesquite Inn on 21 Mar 2024
Have a wonderful daySafe Travels!!

10/10 Excellent

LiJu

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from armida jimenez on 8 Feb 2024
Thank you for your review, Have a wonderful day

2/10 Terrible

Tara

Disliked: Property conditions & facilities
Bed was hard and lumpy. Breakfast was small not very many options
Stayed 1 night in Feb 2024
Response from armida jimenez on 5 Feb 2024
we apologize for the inconvenience and any deficiencies we appreciate you bringing this to our attention.Have a great day!

8/10 Good

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean
Stayed 1 night in Jan 2024
Response from BW Mesquite Inn on 30 Jan 2024
Have a wonderful day.Safe Travels!!

4/10 Poor

W O

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water for shower and shower faucet came off
Stayed 2 nights in Jan 2024
Response from armida jimenez on 30 Jan 2024
we apologize for any deficiencieswe appreciate you bringing this to our attention so we can investigate it and take necessary action for maintenance or replacement if deems to be.We wish you a wonderful week and safe travels

8/10 Good

Anthony

Travelled with partner
Room was very clean. Didn’t like being right by the pool with kids slamming the gate. Also didn’t like a $25 charge if we wanted to check in early. We had forgotten about the one hour time change, so arrived an hour early. We have had enough of being nickel and dimed to death.
Stayed 2 nights in Jan 2024
Response from armida jimenez on 29 Jan 2024
Thankyou for your review, Have a wonderful Week!