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Reviews of Résidence Le Quai des Princes

4 out of 5
Résidence Le Quai des Princes
Port de Cap d'Ail, Cap d'Ail, Alpes-Maritimes

Reviews

8.0

Very good

Rating 10 - Excellent. 140 out of 461 reviews" "
Rating 8 - Good. 198 out of 461 reviews" "
Rating 6 - Okay. 77 out of 461 reviews" "
Rating 4 - Poor. 29 out of 461 reviews" "
Rating 2 - Terrible. 17 out of 461 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Debra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was completely shutdown on our arrival. No notice. Had to find other accommodations last minute.
Stayed 4 nights in Jul 2022

2/10 Terrible

Rebecca

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Booked the hotel about 2 months ago. Arrived from the UK to find the hotel closed for renovations. Absolutely no communication.
Stayed 1 night in May 2022

8/10 Good

Kevin

Travelled with family
Good value for money
Good location. Large room with functional kitchenette. Property is in need of renovation. Slider door to balcony wouldn’t lock. Beds were acceptable.
Stayed 5 nights in Nov 2021
Response from Reception on 27 Nov 2021
We are really sorry that your stay at Residence Quai des Princes did not go as you hoped. Concerning the bay window closing system was been to be found at the top of the door. Did you informed the reception? Hoping to be able to give you complete satisfaction next time by taking your request into account. We stay at your entire disposal. Kind regards, Reception

6/10 Okay

Stina

Liked: Cleanliness
Stayed 2 nights in Sep 2021
Response from Goharik on 17 Nov 2021
Bonjour Madame, Monsieur, Nous tenons à vous remercier pour avoir pris le temps de nous laisser un commentaire. C’est avec grand plaisir que nous constatons que vous avez apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous revoir prochainement. Bien Cordialement

2/10 Terrible

Jonathan

Stayed 9 nights in Jul 2021

8/10 Good

Mark

Stayed 2 nights in Oct 2020
Response from Goharik on 17 Nov 2021
Bonjour Madame, Monsieur, Nous tenons à vous remercier pour avoir pris le temps de nous laisser une note. C’est avec grand plaisir que nous constatons que vous avez apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous revoir prochainement. Bien Cordialement

8/10 Good

Phuc Kien

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

RAFAL

Liked: Cleanliness, room comfort
Take a romm on the 5th floor, nice view...
Stayed 1 night in Sep 2020

8/10 Good

david

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Hotel in a pleasant location, rooms quite nice with beautiful harbour view. Welcoming not pleasant, receptionist very unkind, incompetent and unwilling to make their job
Stayed 4 nights in Feb 2020
Response from Ludivine on 5 Mar 2020
Good morning, Thanks for your review and we are sorry for the inconvenience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Ludivine on 9 Jan 2020
Good morning, thank you for you review ! Have a nice day. Regard.

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelieveable view yet reasonable cost
Located right on the harbour with yatchs
Stayed 2 nights in Oct 2019
Response from Ludivine on 3 Nov 2019
Good morning, we are pleased you loved it. Thank you so much for your comment. Regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice spacious hotel
Check in was good. If you don't leave the sign on the door to clean your room, they don't clean it. Recommend having a room on the first floor.
Stayed 3 nights in Sep 2019
Response from Ludivine on 1 Nov 2019
Thank you for staying in our hotels and we are pleased you loved it !

10/10 Excellent

adah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view!
It was an amazing experience and everyone was friendly and helpful.
Stayed 2 nights in Sep 2019
Response from Ludivine on 1 Nov 2019
Thank you for staying in our hotels and we are pleased you loved it !

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Ludivine on 1 Nov 2019
Thank you for staying in our hotels and we are pleased you loved it !

10/10 Excellent

Dad2aaa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views of the harbour and a nice quite swimming pool and area
Stayed 5 nights in Aug 2019

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing place.
Amazing place,will stay again.Pool lovely. Fantastic boats to keep you occupied.
Stayed 3 nights in Aug 2019

6/10 Okay

Treva, Nokomis

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Awesome location, amazing views, and great area! However, We didn’t have any hot water or air conditioning during our stay. They didn’t really seem concerned.
Stayed 2 nights in Jul 2019
Response from dl on 30 Jul 2019
Dear Treva Thank you for your comment but we apologize again regarding hot water and airconditionning but we had a big problem with boiler room, a piece was broken and now it is fixed (we did our best to repair it quickly)and everything is ok now. We hope to see you again The manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Love the view, and the location is amazing. The hotel overall needs an update.
Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
location is outstanding. Property is old and looks old
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Trip to Monaco
This hotel has a beautiful view and good location and they can do so much better if they upgrade the rooms. Toilet is separate from shower and has no sink so imagine using toilet at night and then walking to shower area to wash hands. Living room sitting area fabric is worn out. Our bed was making creaky sounds each time I turned in the bed. Hotel’s fix was to stuff the towels under the mattress that helped some. Balcony furniture is very worn and ready to fall any day. TV can be much better. Balcony sliding door was was broken as was the shower entrance door. Notified front desk about it twice but no action was done. Luckily it is a safe area so didn’t feel uncomfortable sleeping with balcony sliding door with no lock. They can do so much better if they invested some money in upgrades and maintenance since location and balcony views are good.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

M.K, Pawcatuck, CT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right on the water. Pool is nice. We got the room with the parking lot view but all other rooms seems to have a view of the boats. Staff were super nice.
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for visiting Monte Carlo
Lovely, well equipped room. Great location. Friendly, helpful staff.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property on the outskirt of the major hustle and bustle of Monte-Carlo, beautiful setting right along the docks. Rooms are a little older, but very well taken care of and it has a very nice seaside charm to it.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
OK hotel - Very poor quality Housekeeping
Housekeeping was extremely poor and each day the maid seemed to do a little less, by Day 3 only the bed was made (badly).
Stayed 3 nights in Mar 2019

8/10 Good

Brand

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service from the lady in the reception breakfast was very good and the room was very clean
Stayed 2 nights in Feb 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for business and pleasure
Great hotel for Monaco, amazing location by the superyachts, nice apartments, gym, pool and staff. Couldn't ask for more, and great off season prices.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and ease, along with location into and out of Monaco and the various Caps.
Stayed 3 nights in Nov 2018

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, room comfort
Fantastic location & viee
Fantastic location & view. About 15 minute walk to the main Monaco port. Not all suites are the same & last year we had a better one but still good. Outdoor pool only just warm enough at end of October. Plenty of parking.
Stayed 4 nights in Oct 2018

8/10 Good

Vivian, Monte Carlo

Liked: Cleanliness, staff & service
Not really close to anything but 70 million dollar yachts that we could not board LOL
Stayed 2 nights in Sep 2018

8/10 Good

Jabeen, London

Liked: Staff & service, room comfort
Lovely and friendly staff and rooms are spacious and clean but a little outdated. It has a view of the harbour and well located with access to bus routes or a 30 mins walk to Monte Carlo. Nice pool area.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and excellent service. Near to the water and city. Close to attractions.
Stayed 3 nights in Aug 2018

6/10 Okay

Carlie

Clean but dated
Finding and accessing the location is challenging. Located within a port gate and no instructions provided at booking made for some stressful moments in the car. The suites are huge, but very dated. The proximity to Monte Carlo was nice (it’s the whole reason we booked this location) but I had higher hopes for the pool which was very crowded and strange to access. The room was clean, it was nice to have a balcony towards the marina but for the cost I would look somewhere else if we return to the area.
Stayed 1 night in Aug 2018

10/10 Excellent

john, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
Helpful staff, clean & comfortable, would highly recommend
Stayed 3 nights in Aug 2018

10/10 Excellent

N, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms on front of Harbour
Clean, spacious rooms. Close to the football stadium and heli port
Stayed 1 night in Dec 2017

10/10 Excellent

Dad2aaa, Kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment on port of cap d’Ali
Excellent views of harbour from balcony. Lovely roof top swimming with plenty of beds. Very friendly staff couldn’t do enough for you. Quite a few restaurants nearby as well as a well stocked Carrefour.
Stayed 4 nights in Jul 2018

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice option, right on the door of Monaco.
Nice hotel...comfortable, right on the edge of Monaco. A good option at a reasonable price. Great Marina view.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Fantastic location to most tourist attractions.. Only 10 min cab arrive to casino that was arranged at the drop of a hat.. Lovely welcoming staff and fabulous room with amazing view of the yachts.. Rooftop pool is to die for.. Would definitely come back..
Stayed 1 night in Jul 2018

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing!!!! I come back !!!! And Christophe is the best hotel manager that I can found!!!!!
Stayed 1 night in Jun 2018

8/10 Good

Patrik

Liked: Cleanliness
Decent hotel in nice area
Decent hotel with friendly staff. Rooms and facilities were average but could do with an update. No restaurant at the hotel, but good restaurants, shopping and beach in walking distance.
Stayed 4 nights in Jun 2018

8/10 Good

Alidee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location
Lovely location, wonderful pool area. Would highly recommend
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has idyllic location on the Cap d ail port. Rooms equipped with cooking facilities, dishwasher and fridge. Decor dated but clean. Nice outdoor pool. Monaco walkable to nearby amenities.
Stayed 4 nights in May 2018

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018