Outdoor pool, pool umbrellas, pool loungers

Reviews of Sofitel Kia Ora Moorea Beach Resort

5 out of 5
Sofitel Kia Ora Moorea Beach Resort
Bp 28 Maharepa, Moorea-Maiao, Windward Islands

Reviews

9.0

Wonderful

Rating 10 - Excellent. 310 out of 475 reviews" "
Rating 8 - Good. 99 out of 475 reviews" "
Rating 6 - Okay. 42 out of 475 reviews" "
Rating 4 - Poor. 8 out of 475 reviews" "
Rating 2 - Terrible. 16 out of 475 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a beautiful stay here! The grounds are gorgeous and the over water bungalow was incredible. The food was overpriced and not always the best but ultimately the experience was what we’d hoped for on our honeymoon. We appreciated having access to the snorkeling gear without an extra charge.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nataly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 4 nights in Mar 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The water bungalow is amazing, bathroom and bedroom & living area with day bed and deskroom are all spacious. Large AC and ceiling fan, mini fridge, iron and board, and great in room coffee machine and tea selection. The buffet breakfast is incredible, such a large variety of everything imaginable in addition to personal omelettes. It is worth paying for if not included in your package because you can fill up until 10am and then you don’t need lunch😉 The only area in my opinion that needs to improve is the lack of service at the nautical center!! The young people working there do NOT help with putting any of the heavy kayaks or SUPs into the water for you. Nor do they help drag the heavy equipment up onto the beach when you’re done. I’m shocked that management isn’t aware of this. Everyone at the hotel works very hard for their guests, EXCEPT the nautical people who have very little to do all day long- shame on you!!!! Hire new people who care,have initiative and are helpful!!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary hospitality, amenities, and service. The clarity of the water for snorkeling is incredible. Great bedding and pillows. Highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to experience a “bucket list “ overwater bungalow, where the Sofitel was a great choice. We were in unit 110, which had the sunrise each morning over Tahiti in the distance — absolutely stunning! The daily breakfast was excellent, with the omelette chef being a unique personality. We snorkeled off our bungalow each day where the multitude of fish species were a delight. Maihere at the concierge desk took special care to the details, getting our A/C adjusted and Tahitian Dinner Show tickets. A relaxing four days in Moorea, with fond memories to take away.

8/10 Good

Paul, renton

Stayed 1 night in Feb 2024

6/10 Okay

Kathy

Travelled with partner
Disliked: Property conditions & facilities
Great location as it’s in a reef and the snorkeling is fabulous . Nice staff ( mostly) The food was pretty terrible and we went off site most nights - very overpriced and not very good. The massages were just average and the rooms were very dark and need an upgrade . If you don’t care about food the location was amazing
Stayed 5 nights in Feb 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay there. The staff was wonderful, food was excellent, resort was clean and well maintained. Can't think of any improvements. We'll be back!
Stayed 5 nights in Feb 2024
Response from The management on 12 Feb 2024
Dear Judith,We thank you for your nice comment after your stay at the Sofitel Kia Ora Moorea Beach Resort.We are happy that you have a good stay with us and hope to have the pleasure to welcome you again in our paradise.With warm regards,

10/10 Excellent

Devi M

Stayed 2 nights in Jan 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2023

8/10 Good

Sonya

Stayed 3 nights in Dec 2023

6/10 Okay

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down & overpriced for what really is a 3 star
The photos of this hotel are nowhere near reality and should be a 3 star hotel max. Very run down furniture and overall looks like nothing has been maintained since it was built in 1987. We were just in Bora Bora before which is just a very different league and may have blurred our opinion but this hotel is highly overpriced for what it is without doubt. The food is also very average but priced higher than any London private members club. The pizza at the beach bar was the best… On the positive the whole staff with Hinatea and her team are extremely friendly and making a real effort.
Stayed 2 nights in Dec 2023

10/10 Excellent

Christian M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Prasanna

Travelled with partner
Liked: Amenities
We had a fabulous 4 night stay. The staff made us welcome from the moment we set foot on the property. The setting is fabulous and the beach was great. Great place for snorkeling. We did the water scooter expedition (snorkeling)…. Which was fantastic! Staff responded to all our requests promptly. We will definitely stay there again if we revisit Moorea.
Stayed 4 nights in Dec 2023

10/10 Excellent

Alberta

Liked: Cleanliness
Stayed 3 nights in Nov 2023
Response from Mrs Sabine G. Lamberts - general manager on 22 Nov 2023
Dear Alberta,Thank you for your note. We hope you had a great stay with us.See you soon in our little paradise.With best regards,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, we got a beach front bungalow that was fantastic, the only recommendation I’ll have is that it was far from the lobby , room 419, and walking up there was long and far specially if you have personal luggage as backpacks etc , you should consider having bicycles to move around the property, or have the gold karts take you when the room is far as ours . Thank you for considering, congratulations on a great hotel.
Stayed 1 night in Nov 2023
Response from Mrs Sabine G. Lamberts - general manager on 10 Nov 2023
Dear Daniel, We thank you for this such nice comment after your stay at the Sofitel Kia Ora Moorea Beach Resort.We are happy to see that you appreciate each moment in our resort. We hope to welcome you again in our paradise.With best regards,

10/10 Excellent

rizaldy, Fairfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was on point most especially the concierge! I will definitely stay here again.
Stayed 2 nights in Oct 2023
Response from Mrs Sabine G. Lamberts , general manager on 8 Nov 2023
Dear Rizaldy,We thank you for your nice message after your stay at the Sofitel kia Ora Moorea Beach Resort.We are glad that you enjoy this moment with us and hope to welcome you again in our paradise.With best regards,

10/10 Excellent

Ljube, Fontana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated just a short ferry ride from island of Tahiti, this property is a real gem! The views from this resort are stunning, the bungalows are amazing, and the water is crystal clear. The Sofitel Kia Ora Moorea Beach Resort is perfect romantic getaway destination.
Stayed 2 nights in Oct 2023
Response from Mrs Sabine G. Lamberts - general manager on 3 Nov 2023
Dear Ljube,We thank you for sharing with us your experience after your stay at the Sofitel Kia Ora Moorea Beach Resort.We are delighted that you enjoy you find your corner of paradise.We hope to welcome you again.With best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar Sofitel Kia Ora Moorea Beach Resort!
This delightful resort offers beautiful food, service, vistas, and accommodations. The staff were all incredibly friendly, attentive, and excellent at their jobs.
Stayed 7 nights in Oct 2023
Response from Mrs Sabine G. Lamberts , general manager on 2 Nov 2023
Dear Guest,Thank you for your nice comment after your stay at the Sofitel Kia Ora Moorea Beach Resort.We are happy that you enjoy this moment. We will share your compliments with all our staff. Your satisfaction is the best reward for them.We hope to welcome you again in our resort.With best regards,

2/10 Terrible

Sally

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Mrs Sabine G. Lamberts , general manager on 8 Nov 2023
Dear Saly,We are very sorry that our stay in Sofitel Kia Ora Moorea Beach Resort didn't reach your expectations.We hope you will keep confidence in our brand and give us the opportunity to welcome you for a fully satisfying stay with us.Kind regards,

8/10 Good

Will

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility and staff. It does show some wear over the years, but for sure a classic resort.
Stayed 2 nights in Oct 2023
Response from Mrs Sabine G. Lamberts - general manager on 24 Oct 2023
Dear Will,We thank you for sharing your experience with us after your stay at the Sofitel Kia Ora Moorea Beach Resort.The hotel is undergoing a renovation phase and we hope to welcome you again in a brand new hotel.With best regards,

10/10 Excellent

AMILCAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities
more dinner options.
Stayed 3 nights in Oct 2023
Response from Mrs Sabine G. Lamberts , general manager on 11 Oct 2023
Dear Amilcar,Thank you for your comment after your stay at the Sofitel Kia Ora Moorea Beach Resort.We will share your remark with the Chef to improve our services.We hope to see you again in our paradise.With best regards,

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Mrs Sabine G. Lamberts , general manager on 11 Oct 2023
Dear Rami,Thank you for your 5/5 note.We have been pleased to welcome you at the Sofitel Kia Ora Moorea Beach Resort.With best regards,

6/10 Okay

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sofitel luxury at Moorea
We stayed two nights in a luxury overwater Bungalow as a treat at the end of our stay on Moorea. Everyone should do this at least once in their life, and Sofitel does it very well. The room is large and roomy and clean with a small glass viewing panel in the floor near the balcony and beautiful ocean views. A welcome bottle of champagne was waiting for us in the room and the beer, water, soft-drink in the mini-bar are included and replaced daily. The TV is large but has almost all French/Tahitian channels with only CNN in English and no option to show sub-titles, so we didn’t really use it. The bathroom is also large with a rain-head shower and a hand-held shower that was set too low to shower under. They supply shower gel, shampoo, conditioner, body lotion, and soap as well as other amenities like toothbrush, shaving and vanity kit. We were able to relax at the bar and make use of the facilities while we were waiting for our 2pm check-in. The gardens and grounds are beautiful and the water fountain lights up in different colours at night. Breakfast in the restaurant was good with an excellent selection of food and drinks. The bar has tapas/snack options for food which were good. We did eat at the restaurant on our second night but found the food a bit ordinary and portions very small. The staff at the resort were very friendly and helpful, nothing was ever too much trouble. We would highly recommend Sofitel as a great place to stay at Moorea.
Over water bungalows
Over water bungalows inside
Over water bungalows
Over water bungalows
Stayed 2 nights in Sep 2023
Response from Mrs Sabine G. Lamberts - general manager on 29 Sept 2023
Dear Margaret,Thank you for choosing the Sofitel Kia Ora Moorea Beach Resort and what a nice comment you share with us after your stay at the resort.We are very delighted that you appreciate the location, the amenities in your room.We are sorry for the delay at the reception but as you say we are in the high season. We try to do the best to satisfy our guests.We will be pleased to welcome you again in our resort and we thank you for the recommendation.With warm regards,

10/10 Excellent

Xavier, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Mrs Sabine G. Lamberts - general manager on 19 Sept 2023
Cher Xavier,Un grand mauruuru pour vos 5* suite à votre séjour au Sofitel Kia Ora Moorea Beach Resort.Nous espérons que vous avez passé un excellent séjour parmi et que nous aurons le plaisir de vous accueillir à nouveau dans notre paradis.Sincères salutations

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay!
The overwater bungalow experience was amazing. Everyone was so nice there and treated us great! Breakfast was included. There was a huge buffet. Everything was good. The guy that was making the pancakes was super funny! He kept us entertained. The water was beautiful for snorkeling. It’s amazing how clear the water is there. Hinetea and her daughter were especially amazing to us. We were treated with a bottle of champagne as a welcome gift when we got there. Everything in the fridge was free of charge and they restocked it every day. We also had dinner at the restaurant. Everything tasted delicious. Would highly recommend this experience.
Stayed 2 nights in Sep 2023
Response from Mrs Sabine G. Lamberts - general manager on 15 Sept 2023
Dear Toni,We thank you for your magnificent comment after your stay at the Sofitel Kia Ora Moorea Beach Resort.We are delighted that you enjoy our resort and you appreciate our services.We will share your comments with our team. Your satisfaction is the best reward for them. We hope to welcome you again in our little paradise.With warm regards,

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible location
Stayed 3 nights in Sep 2023
Response from Mrs Sabine G. Lamberts - general manager on 11 Sept 2023
Dear Tracey,We thank you for your comment after your stay at the Sofitel Kia Ora Moorea Beach Resort.We are happy that you enjoy the location and hope you will keep good memories of our resort.With best regards,

10/10 Excellent

Harry P.

Stayed 2 nights in Aug 2023
Response from Mrs Sabine G. Lamberts - general manager on 9 Sept 2023
Dear Harry P,Thank you for your 10. We hope you will keep good memories of your stay at the Sofitel Kia Ora Moorea Beach Resort.We hope to welcome you again in the paradise.With best regards,

8/10 Good

Whitney

Stayed 4 nights in Sep 2023

10/10 Excellent

petru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lagoon. The snorkeling echipment faulty. Rest its ok personal it’s nice overall a lovely place its worth the money I staying again here top spot
Stayed 3 nights in Aug 2023
Response from Mrs Sabine G. Lamberts , general manager on 1 Sept 2023
Dear Petru,We thank you for your nice message after your stay at the Sofitel Kia Ora Moorea Beach Resort. We are glad to see that you have a excellent moment with us.We hope to see you again in our paradise.With best regards,

10/10 Excellent

Lealofitaute

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience at Sofitel Moorea. The customer service was outstanding, and the facilities were exactly what I was after. The staff went above and beyond to help me enjoy my time on Moorea. Highly recommend staying at Sofitel in Moorea. Mauruuru!
Stayed 2 nights in Aug 2023
Response from Mrs Sabine G. Lamberts , general manager on 28 Aug 2023
Dear Lealofitaute,We thank you for this nice comment after your stay at the Sofitel Kia Ora Moorea Beach Resort.We are happy to read that you have an excellent experience with our staff ; we will share with them your review.We hope to welcome you again in our paradise.With best regards,

10/10 Excellent

Jean-Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing resort! We stayed 2 nights in one of the beautifully presented overwater bungalows, truly magical experience...the perfect treat for our 35th anniversary. Outstanding service overall, fabulous food and service in the restaurant and bar too. On checkout day, we were welcome to stay and use the resort facilities before heading back to the airport, they have showers with all aminities and changing rooms available. We'd love to go back one day and we would probably stay in one of the garden bungalows on the beachside as they are more affordable :)
Stayed 2 nights in May 2023
Response from Mrs Sabine G. Lamberts - general manager on 30 Aug 2023
Dear Jean-Charles,We thank you for sharing with us your nice experience at the Sofitel Kia Ora Moorea Beach Resort.We are glad that you enjoy your stay for your 35th anniversary and hope to welcome you soon for another celebration.Best regards,

8/10 Good

Jeffrey

Stayed 4 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip
Everything was amazing. Service for drinks were a little slow at times but an amazing place and very nice friendly people. I hope to come back some day.
Stayed 3 nights in Jun 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Mrs Sabine G. Lamberts - general manager on 26 Jun 2023
Dear Cheryl,A large thank you for your 10/10.We hope to welcome you again in the Sofitel Kia Ora Moorea Beach Resort.With best regards,

10/10 Excellent

Amanda

Stayed 4 nights in Jun 2023

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checking in and out were both horribly disorganized and lengthy. The staff were nice but clearly overwhelmed despite very few guests involved. We chewed up at least 1.5 hours of our time here at the desk, either waiting or listening to the rules. More than two staff are needed here! Also the rules are cumbersome, such as the beach towel to card conversion before 5pm and such. I would have preferred a one page sheet of rules rather than have to memorize them, which is likely why check in took so long. Check out still a mystery. This isn’t island time but bad design. And for $2000 a night?!
Stayed 2 nights in May 2023
Response from Mrs Sabine G. Lamberts - general manager on 6 Jun 2023
Dear Brian,We read your comment with great interest.after your stay at the Sofitel Kia Ora Moorea Beach Resort.Please accept our apologies for this long waiting time for check-in and check-out, but our receptionists must inform our guests of the hotel's services and facilities proposed by the resort. We hope that you will continue to keep confidence in our brand and that we will have the pleasure of welcoming you back to our resort.With kind regards,

10/10 Excellent

ivanka, brookline

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and efficient staff.Perfect place for snorkeling.Near to Aremiti
Stayed 1 night in May 2023
Response from Mrs Sabine G. Lamberts - general manager on 6 Jun 2023
Dear Ivanka,We thank you for the nice comment given after your stay at the Sofitel Kia Ora Moorea Beach Resort.We are delighted that you enjoy your holidays in our beautiful island : Moorea !!We hope to welcome you again in our llttle corner of paradise.With warm regards,

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, so this place met and exceeded all desires. I dont think it's probably as exclusive as some of the bora bora spots but this was exactly what we wanted. Moorea was more our style with all the hiking and golfing and places to eat. We did 2 days at an overwater bungalow before going to an airbnb and the bungalow was sublime. beautiful view and the bed was so comfortable. I loved how it also had a couch and a great bathroom and a nice walk out deck with steps to the water, The food was VERY good. I dont think it was the best food we've had on a trip, but still SOLID and tasty and great options. The wait staff was especially kind and thoughtful. The live music in the bar was hit or miss. There was a woman on Monday night who was incredible but some of the others were just ok. Maybe one suggestion would be to improve the live music. The nautical center had a great snorkel trip we did and the staff there was also wonderful. The grounds were impeccable and MUCH nicer and more island-feel than the stoic and boring Hilton. We didnt stay at the Hilton but did a dive by and it doesnt come close to the Sofitel. Oh and K restaurant, although pricey, was a GREAT treat. We def want to go back! This was a true gem of a hotel.
Stayed 1 night in May 2023

10/10 Excellent

Saul, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beach
Stayed 5 nights in Apr 2023

8/10 Good

Nicolle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The over water bungalows are absolutely breathtaking and we definitely recommend them. The view is stunning, as is the snorkelling around the bungalow. The coral and fish are beautiful, and the room gives that exotic/island feel. Unfortunately, like many other reviews, we can't recommend the restaurants on site. You can get better and cheaper food from the food trucks. The dinner buffet was 20,000xpf but the quality was closer to 2,000xpf. Do not waste your money on food at the Sofitel restaurants.
Stayed 2 nights in Apr 2023

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 3 nights in Apr 2023
Response from Mrs Sabine G. Lamberts - general manager on 19 Apr 2023
Dear Christina, Thank you for your nice comment. We are glad to see that you enjoy your stay at the Sofitel Kia Ora Moorea Beach Resort.We hope to welcome you again in our resortWith warm regards,

8/10 Good

John

Stayed 2 nights in Apr 2023

10/10 Excellent

Darunee Pasookhat, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly, helpful, and genuinely enjoyed being there. The property is well kept and clean. I would definitely recommend to ANYONE wanting to visit French Polynesia.
Stayed 4 nights in Mar 2023
Response from Mrs Sabine G. Lamberts - general manager on 27 Mar 2023
Dear Darunee,We thank you for your nice message after your stay at the Sofitel Kia Ora Moorea Beach Resort. We are delighted that you enjoy your stay and you will share with your friends, the spot !Hope to see you again in our paradiseWith best regards,

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Mrs Sabine G. Lamberts - general manager on 19 Apr 2023
Dear Maggie,Thank you for your 5/5.We hope to see you again in our little paradise.With best regards,

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and staff were amazing.
Stayed 4 nights in Mar 2023
Response from Mrs Sabine G. Lamberts - general manager on 27 Mar 2023
We very much appreciate your comments regarding your stay at the Sofitel Kia Ora Moorea Beach Resort. It is always a pleasure to receive positive feedback..Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.With best regards,

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wow I can’t say enough great things about this property. It was pure paradise! I wish we could have stayed here the whole time
Stayed 1 night in Mar 2023
Response from Mrs Sabine G. Lamberts - general manager on 19 Apr 2023
Dear Brittany,We thank you so much for your nice comments after your stay at the Sofitel Kia Ora Moorea Beach Resort.We are delighted that you enjoy your holidays in our paradise.We hope to have the pleasure to welcome you again.Best regards,