Suite, 2 Double Beds | Balcony
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Reviews of Hotel Villa Bejar Tequesquitengo

3.5 out of 5
Hotel Villa Bejar Tequesquitengo
Blvd. Tequesquitengo, Esq. Lomas Tropicales, Jojutla, MOR

Reviews

7.4

Good

Rating 10 - Excellent. 69 out of 234 reviews" "
Rating 8 - Good. 71 out of 234 reviews" "
Rating 6 - Okay. 54 out of 234 reviews" "
Rating 4 - Poor. 24 out of 234 reviews" "
Rating 2 - Terrible. 16 out of 234 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and efficient, great atmosphere and location by the lake
Stayed 2 nights in Nov 2023

8/10 Good

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general el hotel es cómodo y bonito, es muy tranquilo, es un lugar para descansar. El personal es muy atento, la habitación muy limpia. Lo que no me gusto es la limpieza de la alberca, no sé si o ponerme tratamiento diario pero de verdad deja mucho que desear, sobre todo la parte del jacuzzi ,y los costos de los alimentos, son muy elevados y nada espectacular para ese tipo de precios
Stayed 2 nights in Aug 2023

6/10 Okay

Jorge

Stayed 2 nights in Jul 2023

10/10 Excellent

Enrique

Stayed 1 night in Jul 2023

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an old hotel, well maintain with a nice lake view. The service of the staff is the best part
Stayed 3 nights in Apr 2023

4/10 Poor

Xiao

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is fine but the property needs a completely renovation before pricing.
Stayed 1 night in Jan 2023
Response from Sr. Xiao. on 30 Jan 2023
Dear Xiao,Thank you very much for your comments.We are working every day to be better.We hope to see you soon back in Teques.

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable !!
El hotel es bonito , muy cómodo , el servicio muy bueno, todos muy atentos , todo bien solo un comentario el agua del alberca no esta climatizada y estaba muy fria !!! Todo lo demás muy agradable , si regresaría !!
Stayed 1 night in Jan 2023

10/10 Excellent

Estrella, CDMX

Travelled with family and small children
Liked: Cleanliness, staff & service
Zona segura para estacionar, tienen vigilancia cerrada y tranquilo para hospedar. Las habitaciones son bastante básicas pero bien.
Stayed 2 nights in Nov 2022

10/10 Excellent

ADELA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only thing was the elevator not working and the internet service was off.
Stayed 1 night in Jun 2022

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the view from the room! Staff was helpful. Food from the restaurant was good
Stayed 1 night in Mar 2022
Response from Reservas. on 11 May 2022
Muchas gracias por sus comentarios. Los esperamos próximamente.

2/10 Terrible

Daryl

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and dated, bad views from most expensive rooms, (honeymoon suite) awful service. Mosquitos were everywhere. Photos on website are UNREALISTIC and edited. We tried to work out at the gym, but half the machines were broken and the others had a layer of scum and haven’t been cleaned for YEARS. On our way out, the hotel would not allow us to leave the locked gate unless we paid additional fees the hotel said nothing about in the two-page registration contract. Never again. The only good parts? Easy parking, and Oxxo is closeby if you need anything.
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service, food and drinks expensive
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2021

6/10 Okay

graham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Okay
It was decent overall okay rooms were dirty lots of bugs service was nice along with the staff.
Stayed 2 nights in Jul 2020

8/10 Good

Miryam

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The lake and the buffet was amazing and the room was excellent
Stayed 2 nights in Feb 2019

2/10 Terrible

Tom

Disliked: Staff & service, property conditions & facilities, room comfort
one of the worst hotels I've every stayed in. Could not turn off the a/c, house keeping turned it off, then when we arrived in the afternoon couldn't turn it back on. Terrible water pressure in the shower, plus couldn't adjust the temperature, either hot or cold, front desk didn't send anybody to fix it.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Jorge

Liked: Cleanliness, staff & service, room comfort
great service from staff, buildings could use a bit of a fix up but also adds to the environment of the area, very spacious room, overall satisfied, location next to the lake is better than other hotels in that area
Stayed 3 nights in Oct 2017

6/10 Okay

Joel

Liked: Cleanliness, staff & service
Disliked: Room comfort
"OK" at best. NO INTERNET DESPITE AD.
So.... the hotel has a lot of potential. The actual building is really unique looking (60s Moroccan inspired), and the location is great (incredilbe views from all rooms!). The service staff at the restaurants are really attentive and fantastic. That's the good. Now the bad: the doors don't really lock (you REALLY have to slam the doors shut to get them to stay), the linens are paper thin and its quite cold with the AC - you have to have it on, or you're in a sauna, there is NO INTERNET - no matter what the listing says, there's no WIFI. The staff at front desk are OK at best, but have very little tact - for example, asking to 'fix things" in our room - as soon as we check in - a bit intrusive. We had someone knock on our door repeatedly at 1030 pm - it was front desk, and he had the wrong room - it was kinda weird and really uncalled for. The food is terrible. It really is - the staff is awesome, but food is quite bad. All in all - stay at the Hacienda Vista Hermosa - on most nights its less, and it is actually Paradise. We ended up going there for breakfast, and when we saw the Hacienda, I could not believe that the Villa Bejar would dare charge what they do. The price is ridiculous and not worth it at all...
Stayed 3 nights in Oct 2017

8/10 Good

lennin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2017

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
Very old hotel, in desperate need for renovations

10/10 Excellent

Mikko, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a lake view
We checked into this hotel on a very short notice as we needed to get into a peaceful environment to help our toddler son recover from an infants' illness. We were so happy that we did! Our friends who have a house on the lake said this was the best option around, and afterwards it is easy to agree. The hotel is old but well maintained. The room was spaceous and clean, and it seems all of them have a lake view. We had a beautiful balcony. Nature is all around you: in the morning when I opened the curtain, I looked a green iguana in the eye, right on the other side of the glass, he was climbing a tree! The abundant Mexican breakfast buffet was absolutely delicious. Service was super friendly. Our Spanish is extremely limited and some of the staff didn't speak English but they always found a colleague to help communicate.

8/10 Good

Mellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, perfect to practice water ski
Quick check in, friendly staff, place to relax and practice water sports as ski. Place for kids just jacuzzi a bit dirty, but the rest in good conditions.

2/10 Terrible

Juan Carlos, Queretaro, Mexico

Disliked: Staff & service, property conditions & facilities, room comfort
OLD HOTEL, BAD SERVICES AND EXPENSIVE...
Tequesquitengo is an old town, but the hotel is in a great place, sorry for the bad services, the personal works in this place . Have a bad attitude and i think they are nos comfortable with theirs jobs. The hotel is expensive in the foods, beverages and the rooms. Expensive prices for the quality.

6/10 Okay

Alan, Carlsbad, CA

Liked: Cleanliness, staff & service
Disliked: Room comfort
Only partially renovated old hotel on the lake.
Hotel is well-located on Lake Tequisquitengo with many rooms with view of the lake. Pool and restaurant areas feature a few nice amenities; in particular, the mattress lounges facing the lake are comfortable with nice views and the renovated bar/breakfast area is charming. The service staff is also attentive. However, the pool area, restaurant and rooms all require a general remodeling to address the melancholic sense of faded glory.

4/10 Poor

Andres, Mexico

Disliked: Property conditions & facilities, room comfort
Disappointing Hotel
I've been a guest in multiple hotels of all categories. This hotel shouldn't even qualify as a 3-star hotel. It is old and lacks maintenance. However, it might still be one of the best options in Tequesquitengo, considering there aren't many options available.

8/10 Good

Moises, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent view, decent rooms
Excellent view, decent rooms

10/10 Excellent

JB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice romantic retreat
This is the second time I have stayed at this establishment, the first time on business and this time as a romantic getaway. For both, it is excellent, because its location is off the beaten track. It is not so far away from Cuernavaca, however: a taxi ride takes 30 minutes and costs less than 300 pesos. It has a beautiful setting, literally right on the edge of a lake. Dining is romantic and pleasurable at all times of the day. There are many things that can be done from this hotel: watersports and tours on the lake, and dancing at local clubs, for example. Other reviews have noted a "run down" nature of this property. This is not true. The property is older, but that is part of its charm. Our room had no wifi signal, but that presented very minor complications. Overall, it provided a very enjoyable experience, and I have no hesitation in recommending it for a romantic, business, or multi-purpose stay.

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, room comfort
Good Hotel, excellent location
Very beautiful hotel, the best location in Tequesquitengo and it looks like one of the best hotels in the area. Nice installations, the only problem is that it is a bit old, could use some renovation. The service is good and they have a nice pool, spa and restaurant. Also they have a dock and lake activities like skiing and wave runners. Definitely recommendable.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not what we expected at all. 2nd rate hotel.
This hotel was definitely not what we expected. We were told by several third parties that it was the best place to stay in Tequesquitengo. Well, next time... There won't be a next time. It just wasn't worth it. PROS: * The staff is usually helpful and cordial (although we did have one incident). * The bell-hop in particular was extremely pleasant and went out of his way to help my wife and I when we arrived with tons of luggage and a toddler in our arms. * The room was clean, large, and had a great room of the lake. * The grounds are beautiful, with lush greenery and are well kept. * The food at the restaurant was tasty for both breakfast and dinner when we went. * Gated parking lot means you don't need to worry too much about your car and belongings. NOW THE CONS: * The hotel advertises free WiFi, but there was none in our room. We were told that we should get closer to the lobby or bar areas to get a signal. Since everything is open-air, and it was over 95 degrees outside, that didn't seem like a good option. * The bathroom has a small vent that cannot be closed, so it always lets in the hot air from outside. Since the A/C in the room is a wall-unit, the bathroom does not get cooled and is always sweltering hot. * The incident we had with the staff was in the restaurant. We ordered something on the menu that did not specify seafood in the ingredients. When it was brought out and we explained that this was not what we expected, we were told that it didn't matter. We had ordered it, and we had to pay for it whether we ate it or not. Doesn't seem like a top-notch hotel, does it? We didn't have to pay after we threatened to check-out over the argumentative waiter's attitude. * The convenience packages in the room are a nice touch... Sewing Kit, Shoe Polish, Shower Cap, First Aid Kit... Except that most of them were empty!!! Perhaps someone used them before us and left the boxes, but either way, they either don't check to replace them, or it's a ploy to make it look as though they offer those items and hope most people won't check. Sad! * The room was definitely not child-friendly. We traveled with a toddler, and the hard-tile floors, glass tables, and open railings on the balcony made it so we could never comfortably leave him unsupervised even for a few moments. * We asked for an extra cot or mattress and they couldn't provide it, so again, we had to be vigilant about letting our child sleep on a bed that high off the ground. * We arrived on a Friday night, and got to use the pool a little on Saturday. When we went down Sunday morning for a dip, there was a sign that said they had closed the pool for cleaning and maintenance until the following Saturday! What? There was no warning or anything the day before nor a comment when we checked in. Since we came to enjoy the sun and pool with our baby, this made us want to leave immediately even though we had planned to stay two more nights. * The staff was accommodating and moved us to their property in Cuernavaca which is about 35 minutes away. However, that hotel had no A/C in any of the rooms and there was a leak in the ceiling in the bathroom... So, no much better! * Lastly, only one out of the two elevators was in service while we were there. Not only did this mean longer wait times, but the one that was working was temperamental at times. We would board it, and it would refuse to close. We often had to use the stairs with luggage, stroller, and baby in-tow! :(

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
If this is the best place in town, go somewhere else!
This hotel was definitely not what we expected. We were told by several third parties that it was the best place to stay in Tequesquitengo. Well, next time... There won't be a next time. It just wasn't worth it. PROS: * The staff is usually helpful and cordial (although we did have one incident). * The bell-hop in particular was extremely pleasant and went out of his way to help my wife and I when we arrived with tons of luggage and a toddler in our arms. * The room was clean, large, and had a great room of the lake. * The grounds are beautiful, with lush greenery and are well kept. * The food at the restaurant was tasty for both breakfast and dinner when we went. * Gated parking lot means you don't need to worry too much about your car and belongings. NOW THE CONS: * The hotel advertises free WiFi, but there was none in our room. We were told that we should get closer to the lobby or bar areas to get a signal. Since everything is open-air, and it was over 95 degrees outside, that didn't seem like a good option. * The bathroom has a small vent that cannot be closed, so it always lets in the hot air from outside. Since the A/C in the room is a wall-unit, the bathroom does not get cooled and is always sweltering hot. * The incident we had with the staff was in the restaurant. We ordered something on the menu that did not specify seafood in the ingredients. When it was brought out and we explained that this was not what we expected, we were told that it didn't matter. We had ordered it, and we had to pay for it whether we ate it or not. Doesn't seem like a top-notch hotel, does it? We didn't have to pay after we threatened to check-out over the argumentative waiter's attitude. * The convenience packages in the room are a nice touch... Sewing Kit, Shoe Polish, Shower Cap, First Aid Kit... Except that most of them were empty!!! Perhaps someone used them before us and left the boxes, but either way, they either don't check to replace them, or it's a ploy to make it look as though they offer those items and hope most people won't check. Sad! * The room was definitely not child-friendly. We traveled with a toddler, and the hard-tile floors, glass tables, and open railings on the balcony made it so we could never comfortably leave him unsupervised even for a few moments. * We asked for an extra cot or mattress and they couldn't provide it, so again, we had to be vigilant about letting our child sleep on a bed that high off the ground. * We arrived on a Friday night, and got to use the pool a little on Saturday. When we went down Sunday morning for a dip, there was a sign that said they had closed the pool for cleaning and maintenance until the following Saturday! What? There was no warning or anything the day before nor a comment when we checked in. Since we came to enjoy the sun and pool with our baby, this made us want to leave immediately even though we had planned to stay two more nights. * The staff was accommodating and moved us to their property in Cuernavaca which is about 35 minutes away. However, that hotel had no A/C in any of the rooms and there was a leak in the ceiling in the bathroom... So, no much better! * Lastly, only one out of the two elevators was in service while we were there. Not only did this mean longer wait times, but the one that was working was temperamental at times. We would board it, and it would refuse to close. We often had to use the stairs with luggage, stroller, and baby in-tow! :(

6/10 Okay

MARITZA

Liked: Staff & service
Disliked: Property conditions & facilities
Está muy vieja y fea, el precio es desproporcionado al aspecto de los cuartos
Stayed 2 nights in Apr 2024
Response from sevillano on 15 Apr 2024
Estimada Srita. Sevillano.Muchas gracias por escribir, sus comentarios nos ayudan a mejorar.Esperamos verle pronto de regreso.Saludos cordiales.

10/10 Excellent

Jorge Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completamente satisfecho
Stayed 1 night in Apr 2024

10/10 Excellent

Jorge Arturo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tod0 me gusto. Servicial. Cómodo. Romper la rutina y dejarse consentir
Stayed 1 night in Mar 2024

6/10 Okay

María Fernanda

Travelled with group
Liked: Cleanliness, staff & service
Dicen que es PET Friendly, lleve un Chihuahua y me compraron $1,000 para que pudiera entrar. La comida muy mala y cara.
Stayed 1 night in Mar 2024

10/10 Excellent

DIANA PAOLA

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar lindo para descansar, algunos puntos a mejorar pero bien en general
Stayed 1 night in Mar 2024

10/10 Excellent

Ma Elizabeth Ivonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

10/10 Excellent

Guillermo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente, el servicio de las personas es de primera. Muy recomendable
Stayed 1 night in Mar 2024

10/10 Excellent

RODOLFO ARENAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente opcion para una estancia segura y tranquila,
Stayed 2 nights in Mar 2024

10/10 Excellent

Raúl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es excelente, muchas felicidades a todo el personal! El unico detalle es que la alberca no estaba muy limpia
Stayed 4 nights in Feb 2024

10/10 Excellent

Erika

Travelled with partner
Disliked: Property conditions & facilities
Relativamente bien
Stayed 3 nights in Feb 2024

6/10 Okay

Osiris

Disliked: Property conditions & facilities
alimentos demasiado caros
Stayed 1 night in Jan 2024

6/10 Okay

Janelly

Stayed 2 nights in Jan 2024

8/10 Good

JAVIER

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
El lugar aunque no es nuevo, está en perfectas condiciones. La comida debería incluirse al menos el buffet del desayuno en el hospedaje, pues de comidas se gasta uno la millonada. La alberca aunque al llegar se nos dice que siempre está templada, la verdad es que nos tocó bastante fría. Lo único caliente es el jacuzzi a un lado que si está muy caliente y todo mundo hasta los niños se iba a estar allá. Por lo demás la atención es excelente y el cuidado de las instalaciones es óptimo.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ariel

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recordar es volver a vivir
Todos son muy amables, el lugar muy limpio, me encantó la vista al lago, amanecer hermoso
Stayed 1 night in Nov 2023

8/10 Good

Alicia Montserrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonita vista
Stayed 1 night in Oct 2023