Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews of Best Western Forest Inn

2.5 out of 5
Best Western Forest Inn
1909 Main St, Franklin, LA

Reviews

8.4

Very good

Rating 10 - Excellent. 111 out of 217 reviews" "
Rating 8 - Good. 67 out of 217 reviews" "
Rating 6 - Okay. 17 out of 217 reviews" "
Rating 4 - Poor. 12 out of 217 reviews" "
Rating 2 - Terrible. 10 out of 217 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place just wish it was pet friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Gena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jimmy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
All is well
Stayed 1 night in Nov 2023

6/10 Okay

washington

Travelled with partner
Didn’t feel safe and the room smell bad
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best western forest stay
It was great. The air conditioner was a bit loud but everything else was great
Stayed 2 nights in Nov 2023

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is well
Stayed 1 night in Oct 2023

10/10 Excellent

STEVE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 negative thing i wish the handicap room were closer to the office and maybe they did have one closer and it was occupied i don't know the room i was in was for ,the room was very good .price a little high but the employees in front office and the cleaning lady was very very nice helpful and kind
Stayed 1 night in Oct 2023

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and clean, rooms spacious
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great including the customer service and the food. Roshell & Bambi excellent at their jobs (chefs kiss).
Stayed 3 nights in Oct 2023

6/10 Okay

Charles

Liked: Staff & service
Restaurant food and service was good in hotel. Plenty of tv channels offered in room Restroom tile trim needed work, a mildew smell in restroom and restroom could of been cleaner.
Stayed 2 nights in Oct 2023

10/10 Excellent

Anna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Really enjoyed my stay but I booked a king and sofa sleeper but only had a king bed.. Other than that the staff was great.
Stayed 2 nights in Oct 2023

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
All is well
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Andre

Travelled with group
Disliked: Property conditions & facilities, room comfort
Air condition did not work to keep the room cool enough air condition made a lot of noise. There was mold on the breakfast sandwiches.
Stayed 1 night in Sep 2023
Response from Gretchen K Luke on 8 Sept 2023
I am sorry that you did not have a pleasant stay with us. We hope that you give us another try in the future.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add at this time.
Stayed 1 night in Aug 2023

10/10 Excellent

charez

Stayed 1 night in Aug 2023

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT GREAT GREAT
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities
Will stay again
Stayed 1 night in Aug 2023

8/10 Good

Andrew

Travelled with family
Liked: Staff & service
The swimming pool was not in service. The restaurant next door wasn’t open for part of the stay. The travel lane between the office and the restaurant was narrow. The daily cost wasn’t too bad.
Stayed 1 night in Jul 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
It was the best place i have ever stay
Stayed 1 night in Jun 2023

8/10 Good

Jeanne

Liked: Property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean
Stayed 3 nights in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

ARNOLD P

Liked: Cleanliness, staff & service, property conditions & facilities
The property is under renovation and several rooms are blocked for this. The available rooms are up to Best Western standards. The dining facility provides excellent regional cuisine at good prices.
Stayed 4 nights in Mar 2023

10/10 Excellent

M. Angele

Stayed 2 nights in Mar 2023

8/10 Good

Radhiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

SHELLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe close to highway. Continental breakfast needs to be upgraded
Stayed 5 nights in Feb 2023

8/10 Good

Felicia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Jan

Stayed 2 nights in Nov 2022
Response from Gretchen K Luke on 18 Feb 2023
We strive to be sure that every guest has a positive experience with us here in Franklin. We appreciate any feedback that we can get to improve our property.

10/10 Excellent

norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!
Stayed 3 nights in Feb 2023

6/10 Okay

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Noisey people in room nex door.
Stayed 1 night in Feb 2023

10/10 Excellent

Brian E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well kept The room was neat and carpet looked new Bed comfortable

2/10 Terrible

Kristy

Stayed 2 nights in Dec 2022
Response from Gretchen K Luke on 23 Dec 2022
We strive to provide a pleasant experience for all of our guests. If there is issue reported to us, we immediately work to resolve it.

2/10 Terrible

Jose

Stayed 1 night in Dec 2022
Response from Gretchen K Luke on 19 Dec 2022
We strive to provide the best accommodations for our guests. If there is an issue, we immediately try to resolve it. We hope that you try us again in Franklin LA.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good priced hotel to stay at. I did recommend placing non-skid tape along walk ways to prevent someone from falling during rain storms.
Stayed 3 nights in Dec 2022

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

RONALD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in Oct 2022

6/10 Okay

Judith

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Equanna

Stayed 2 nights in Sep 2022

4/10 Poor

Valerie

Business traveller
No
Had to check out early due to a giant cockroach hanging over the bathroom door. There was no one at the front desk initially to report it to, then I was told they had been there all along. This is after having to leave work and get my sixteen year old daughter who was afraid to move. My room appeared nice but smelled of urine. Not at all what I would have expected from Beet Western.
Stayed 2 nights in Sep 2022
Response from Nicole on 15 Sept 2022
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

tanicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time the lady at the desk was amazing…sorry I forgot her name…. But she definitely made us feel at home during our time of bereavement…. She was truly wonderful…I don’t have the words…. But truly grateful…..I will come back just for her and her service…
Stayed 1 night in Aug 2022

10/10 Excellent

Chandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was nice and quiet bed very firm felt good
Stayed 2 nights in Aug 2022