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Reviews of La Quinta Inn & Suites by Wyndham Morgantown

2.5 out of 5
La Quinta Inn & Suites by Wyndham Morgantown
5000 Gateway Dr, Morgantown, WV

Reviews

9.4

Exceptional

Rating 10 - Excellent. 920 out of 1294 reviews" "
Rating 8 - Good. 291 out of 1294 reviews" "
Rating 6 - Okay. 41 out of 1294 reviews" "
Rating 4 - Poor. 28 out of 1294 reviews" "
Rating 2 - Terrible. 14 out of 1294 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing and very friendly. Rooms are very clean beds are great. I would recommend to anyone to stay there
Stayed 1 night in Apr 2024
Response from Luke, GM on 25 Apr 2024
Thank you for telling us about your stay. We are pleased to hear that our team was friendly and your room was clean. We look forward to serving you again.

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and there is a decent sports bar type restaurant very nearby. The only problem was the WiFi. It was basically unusable. When I did a speed test, it was only at 3mbps, which is way too slow. I asked the front desk about it and they said it was slow when lots of people were using it. But I checked it early the next morning and it was only at 5mbps. This is unacceptable for business travelers and too slow for almost everything else. Please upgrade your WiFi.
Stayed 1 night in Apr 2024
Response from Luke, GM on 24 Apr 2024
Thank you for telling us about your stay. We appreciate your feedback and look forward to better serving you next time.

8/10 Good

Lester, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Luke, GM on 24 Apr 2024
Thank you for telling us about your stay. We are happy you had a great experience and look forward to serving you again.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Clean room
Stayed 1 night in Apr 2024
Response from Luke, GM on 24 Apr 2024
Thank you for telling us about your stay. We are happy to hear that your room was clean and a good value. We look forward to serving you again.

10/10 Excellent

Ouzi, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee at breakfast good quality but lukewarm
Stayed 1 night in Apr 2024
Response from Luke, GM on 22 Apr 2024
Thank you for telling us about your stay. We are glad you had a great experience with us and we look forward to serving you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stop for the night. Lots of great restaurants nearby and the hotel is conveniently located just off the interstate. Would definitely stay there again.
Stayed 1 night in Apr 2024
Response from Luke, GM on 19 Apr 2024
Thank you for telling us about your stay. We are happy to hear that you found our location convenient. We look forward to serving you again.

10/10 Excellent

Neil

Stayed 1 night in Apr 2024
Response from Luke, GM on 19 Apr 2024
Thank you for telling us about your stay. We are pleased that you had a 5-star experience and we look forward to serving you again.

10/10 Excellent

Brian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cecilia at check in was great! The first room we received was next to the ice machine which was very noisy. When I asked to move she promptly set us up with an another great and quiet room.
Stayed 1 night in Apr 2024
Response from Luke, GM on 19 Apr 2024
Thank you for telling us about your stay. We are happy to hear that Cecilia was kind and accommodating. We look forward to welcoming you back again!

6/10 Okay

Dixie

Liked: Cleanliness, staff & service, property conditions & facilities
Least expensive option for nearness to Ruby Memorial Hospital
Stayed 1 night in Apr 2024
Response from Luke, GM on 19 Apr 2024
Thank you for telling us about your stay. We look forward to serving you again.

10/10 Excellent

Francie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Luke, GM on 17 Apr 2024
Thank you for telling us about your stay. We are happy to see that you had a 5-star experience with us and we look forward to serving you again.

10/10 Excellent

carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the highway, clear branding so easy to see quickly from the road. VERY clean. AC unit in the room was very quiet which was amazing!
Stayed 1 night in Apr 2024
Response from Luke, GM on 15 Apr 2024
Thank you for telling us about your stay. We are happy to hear that our location was convenient. We are also glad to hear that your room was clean and comfortable. We look forward to serving you again.

10/10 Excellent

Aaron

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Luke, GM on 17 Apr 2024
Thank you for telling us about your stay. We are happy to see that you had a 5-star experience with us and we look forward to serving you again.

10/10 Excellent

zach

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room says it has a view but we did not have a view. We looked out over a parking lot and the building next door. Other then that a very nice motel.
Stayed 1 night in Apr 2024
Response from Luke, GM on 15 Apr 2024
Thank you for telling us about your stay. We are pleased that you had a great stay and we look forward to serving you again.

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Apr 2024
Response from Luke, GM on 15 Apr 2024
Thank you for telling us about your stay. We are glad to hear that your room was clean and comfortable. We look forward to welcoming you again.

10/10 Excellent

Marcia, Lyman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient off the highway. Very clean.
Stayed 1 night in Apr 2024
Response from Luke, GM on 15 Apr 2024
Thank you for telling us about your stay.We are happy to hear that our location was convenient and you found our property clean. We look forward to serving you again.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stopover
Stayed 1 night in Apr 2024
Response from Luke, GM on 13 Apr 2024
Thank you for telling us about your stay. We are pleased that you had a 5-star experience with us and we look forward to serving you again.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always superior
Stayed 2 nights in Apr 2024
Response from Luke, GM on 13 Apr 2024
Thank you for telling us about your stay. We are pleased that you had a 5-star experience with us and we look forward to serving you again.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is brand spanking new. Everything was very beautiful and well-thought out. There is a gorgeous mosaic wall treatment in the lobby that shows the level of detail that the owner had gone to. We will definitely stay again.
Stayed 1 night in Apr 2024
Response from Luke, GM on 13 Apr 2024
Thank you for telling us about your stay. We are happy to hear that you enjoyed our property and we look forward to serving you again.

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice
Stayed 1 night in Apr 2024
Response from Luke, GM on 13 Apr 2024
Thank you for telling us about your stay. We are pleased that you had a 5-star experience with us and we look forward to serving you again.

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Apr 2024
Response from Luke, GM on 13 Apr 2024
Thank you for telling us about your stay. We are happy to hear that you found us clean and convenient. We look forward to serving you again.

8/10 Good

Karen

Travelled with family
Liked: Amenities
This place is always clean have stayed here many times. This is the first time we had a problem our room was not made up properly pillows and pillow cases strewn on a chair did not know if clean or dirty. They did give us a new room however, the sheets were balley and the people next door kept us awake.
Stayed 1 night in Apr 2024
Response from Luke, GM on 13 Apr 2024
Thank you for telling us about your stay. We appreciate your feedback and hope you give us another chance to better serve you.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High on a hill overlooking I 79. Very quiet and somewhat remote. The one nearby pub (Greene Turtle) is a poor option. Tried it on two visits now. Amateurish. The Texas Roadhouse (5 minute drive) seems to be "The Place" in Morgantown. Like most La Quintas, the hotel is very dog friendly and appears to be a popular choice among dog owners travelling the interstate. Nice breakfast. Definitely my place to stay in Morgantown.
Stayed 1 night in Apr 2024
Response from Luke, GM on 13 Apr 2024
Thank you for telling us about your stay. We are happy to hear that you enjoy staying with us and we look forward to serving you again.

8/10 Good

Vincent

Stayed 2 nights in Apr 2024
Response from Luke, GM on 13 Apr 2024
Thank you for telling us about your stay. We are glad that you had a great stay with us and we look forward to serving you again.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Luke, GM on 13 Apr 2024
Thank you for telling us about your stay. We are pleased that you had a 5-star experience with us and we look forward to serving you again.

10/10 Excellent

Glenn A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Luke, GM on 13 Apr 2024
Thank you for telling us about your stay. We are pleased that you had a 5-star experience with us and we look forward to serving you again.

10/10 Excellent

Susan

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Krystal, GM on 10 Apr 2024
Thank you for telling us about your stay. We are glad to hear that you had a 5-star experience and we look forward to serving you again.

8/10 Good

Lawrence, Martinsburg

Travelled with family
Liked: Staff & service, property conditions & facilities
Suited our needs for the evening, no complaints and the room was satisfactory.
Stayed 1 night in Feb 2024
Response from Luke, GM on 9 Apr 2024
Thank you for telling us about your stay. We are glad that you had a great stay with us and we look forward to serving you again.

10/10 Excellent

Alvis, N Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility
Stayed 1 night in Apr 2024
Response from Luke, GM on 9 Apr 2024
Thank you for telling us about your stay. We are pleased that you had an exceptional stay and we look forward to serving you again.

8/10 Good

Valerie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Newer Strong odour in bathroom? Mould?
Stayed 1 night in Apr 2024
Response from Luke, GM on 8 Apr 2024
Thank you for telling us about your stay. We look forward to better serving you next time.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Apr 2024
Response from Luke, GM on 5 Apr 2024
Thank you for telling us about your stay. We are pleased that you had an exceptional time with us and we look forward to serving you again.

8/10 Good

Brian, toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to the interstate hwy
Stayed 1 night in Apr 2024
Response from Luke, GM on 8 Apr 2024
Thank you for telling us about your stay. We are happy to hear that our location was convenient and we look forward to serving you again.

10/10 Excellent

Kristina, Union

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Apr 2024
Response from Luke, GM on 5 Apr 2024
Thank you for telling us about your stay. We are pleased that your room was clean and our team was friendly. We look forward to serving you again.

8/10 Good

Joette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Luke, GM on 8 Apr 2024
Thank you for telling us about your stay. We are glad to hear that you had a good stay with us and we look forward to serving you again.

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean with many amenities. Good breakfast, coffee available all day. There’s a small store, a laundry facility, and an indoor pool. Pet friendly too!
Stayed 1 night in Apr 2024
Response from Luke, GM on 5 Apr 2024
Thank you for telling us about your stay.We are happy to hear that you enjoyed our amenities and found our hotel to be clean. We look forward to serving you again.

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 1 night in Mar 2024
Response from Luke, GM on 3 Apr 2024
Thank you for telling us about your stay. We are happy to hear that you had a comfortable time with us and we look forward to serving you again.

8/10 Good

Peter

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One night stay April 2…check in was efficient ,room was spacious and clean and beds were comfortable!Coffee ,hot water offering in the breakfast area was not hot !! Otherwise our stay was fine!
Stayed 1 night in Apr 2024
Response from Luke, GM on 3 Apr 2024
Thank you for telling us about your stay. We are glad to hear that check-in was easy and your room was clean and comfortable. We look forward to serving you again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Favorite place to stay!
Stayed 1 night in Mar 2024
Response from Luke, GM on 3 Apr 2024
Thank you for telling us about your stay. We are happy to hear that we are your favorite place to stay! We can't wait to welcome you back.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Esy access from freeway.
Stayed 1 night in Mar 2024
Response from Luke, GM on 3 Apr 2024
Thank you for telling us about your stay. We are glad to hear that your room was clean and comfortable and that our location was convenient for you. We look forward to serving you again.

10/10 Excellent

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the hotel was nice and clean.
Stayed 1 night in Mar 2024
Response from Luke, GM on 3 Apr 2024
Thank you for telling us about your stay. We are glad to know that your room was clean and comfortable. I am also happy to hear that our team was friendly. We look forward to serving you again.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was short as it was a travelling night. Everything met out expectations and more. Very, very clean. Everyone was most friendly. For a free breakfast it was very good, especially the eggs, sausages and muffins. Thank you for making a great start to a new day. We will recommend this La Quinta and be back!
Stayed 1 night in Mar 2024
Response from Luke, GM on 3 Apr 2024
Thank you for telling us about your stay. We are happy to hear that your room was clean and comfortable and that our team was friendly. We look forward to serving you again.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable
Stayed 1 night in Mar 2024
Response from Luke, GM on 8 Apr 2024
Thank you for telling us about your stay. We are happy to hear that your room was clean and comfortable. We look forward to serving you again.

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our needs. Very nice property. It was a quick one night stay. The beds were comfy after a 10 hour drive!!!
Stayed 1 night in Mar 2024
Response from Luke, GM on 3 Apr 2024
Thank you for telling us about your stay. We are happy to hear that our beds were comfortable and you had a great night's rest. We look forward to serving you again.

10/10 Excellent

Jan

Stayed 1 night in Mar 2024
Response from Luke, GM on 22 Apr 2024
Thank you for telling us about your stay. We are pleased that you had a 5-star experience and we look forward to serving you again.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and knowledgeable. The room was very clean. Close to the highway and dinner options. We would stay here again.
Stayed 1 night in Mar 2024
Response from Luke, GM on 1 Apr 2024
Thank you for telling us about your stay. We are glad to hear that your room was clean and comfortable and that our location was convenient. We look forward to serving you again.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. The service was very friendly.
Stayed 1 night in Mar 2024
Response from Luke, GM on 1 Apr 2024
Thank you for telling us about your stay. We are happy to hear that your room was clean and comfortable. We are also glad to know that our team was friendly. We look forward to serving you again.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the breakfast.
Stayed 2 nights in Mar 2024
Response from Luke, GM on 1 Apr 2024
Thank you for telling us about your stay. We are pleased that you had a great time with us and enjoyed our complimentary hot breakfast. We look forward to serving you again.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Luke, GM on 1 Apr 2024
Thank you for telling us about your stay. We are glad that you had a 5-star experience with us and we look forward to serving you again.

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from Luke, GM on 27 Mar 2024
Thank you for telling us about your stay. We are happy to hear that your room was clean and comfortable. We look forward to serving you again.

10/10 Excellent

Peter, Collegeville

Travelled with family, Travelled with group
Friendly check in clean rooms
Stayed 1 night in Mar 2024
Response from Luke, GM on 27 Mar 2024
Thank you for telling us about your stay.We are glad to hear that your check-in experience was great and that your room was clean and comfortable. We look forward to serving you again.

10/10 Excellent

John

Travelled with partner
Convenient, close to highway, and good restaurants.
Stayed 1 night in Mar 2024
Response from Luke, GM on 27 Mar 2024
Thank you for telling us about your stay. We are happy to hear that our location was convenient for you and your travels. We look forward to serving you again.