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Reviews of ibis Moscow Paveletskaya

3 out of 5
ibis Moscow Paveletskaya
Shchipok Str 22 Bld 1, Moscow

Reviews

8.2

Very good

Rating 10 - Excellent. 70 out of 202 reviews" "
Rating 8 - Good. 82 out of 202 reviews" "
Rating 6 - Okay. 41 out of 202 reviews" "
Rating 4 - Poor. 6 out of 202 reviews" "
Rating 2 - Terrible. 3 out of 202 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Less content vs other IBIS
A good hotel and great staff. But for the same price as other IBIS hotels stayed at, bare bones. 2 towels total. Soap on the wall hard to get soap out, no shampoo or other amenities, only 2 glasses, no coffee or tea or cups, water in the hall and no container to collect water. On and on. Check room, make list , see manager for all you need right after check in!
Stayed 1 night in Oct 2021

4/10 Poor

Khalida

Travelled with family
I would recommend this hotel only if you REALLY need to stay next to Paveletskiy rail station, otherwise you can find other better places for the same price.
Stayed 2 nights in Sep 2021

10/10 Excellent

Danila

Stayed 1 night in Aug 2021

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine.Thanks toArtem in the reception
Everything is great. It's a quite clean hotel next to tram station (like 2 min walk) and 15 min walk to the DME airport express and to metro station. All staff is very nice and friendly. Special thanks to mr. Artem in reception for a late check out and to Kema. I really enjoyed my stay. Would love to come back.
Stayed 4 nights in Jun 2021
Response from Artem Tarasov – Front Office Manager on 20 Jul 2021
Dear Alexandra! Let me thank you for choosing "Ibis Moscow Paveletskaya" among the huge number of hotels in Moscow and taking the time to evaluate the level of service and the quality of the services provided! We are very pleased to know that you still have extremely positive emotions after staying at our hotel. It doesn’t matter whether you are on a business trip, or come for tourism - we are always happy to provide any assistance during your stay, as well as create an atmosphere of unsurpassed, high comfort and truly warm, homely comfort. We will be sincerely glad to see you as a regular guest of "Ibis Moscow Paveletskaya" in order to give you high-class rest and unforgettable emotions! Yours sincerely, Artem Tarasov – Front Office Manager

6/10 Okay

Meriel

Business traveller
Liked: Cleanliness, staff & service
Staff are nice. Facilities basic. Do not expect anything more than a place to sleep and shower.
Stayed 3 nights in Dec 2019
Response from Ibis Moscow Paveletskaya on 30 Dec 2019
Dear Meriel ! Thanks a lot for choosing Ibis Moscow Paveletskaya Hotel for your recent stay in Moscow! Special thanks for your mark of our service and the time which you had spent for leaving this review. The whole team of our hotel works very hard every day to provide our guests with high quality service and the nicest reward which we can receive is your kind words! We are very glad that you enjoyed your stay and everything was amazing! We do hope you will come back soon and see us again! With best regards,Artem Tarasov – Front Office Manager Assistant

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019
Response from Ibis Moscow Paveletskaya on 9 Dec 2019
Dear guest! Thanks a lot for choosing Ibis Moscow Paveletskaya Hotel for your recent stay in Moscow! Special thanks for your highest mark of our service and the time which you had spent for leaving this review. The whole team of our hotel works very hard every day to provide our guests with high quality service and the nicest reward which we can receive is your kind words! We are very glad that you enjoyed your stay and everything was amazing! We do hope you will come back soon and see us again! With best regards,Artem Tarasov – Front Office Manager Assistant

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice clean hotel and the price was good this hotel was in the center
Stayed 3 nights in Oct 2019
Response from Artem Tarasov – Front Office Manager Assistant on 28 Oct 2019
Dear Anonymous! Thanks a lot for choosing Ibis Moscow Paveletskaya Hotel for your recent stay in Moscow! Special thanks for your highest mark of our service,location and the time which you had spent for leaving this review. The whole team of our hotel works very hard every day to provide our guests with high quality service and the nicest reward which we can receive is your kind words! We are very glad that you enjoyed your stay and everything was amazing! We do hope you will come back soon and see us again! With best regards,Artem Tarasov – Front Office Manager Assistant

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Artem Tarasov – Front Office Manager Assistant on 9 Oct 2019
Уважаемый Геннадий, Мы очень благодарны Вам за cтоль высокую оценку. Нам всегда очень приятно получать позитивные отзывы. Cпасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Feb 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great choice
Wonderful front desk staff, very friendly and helpful. Great breakfast buffet. Easy walk from Paveletskaya
Stayed 2 nights in Jan 2019
Response from Mikhail on 7 Feb 2019
Dear Timothy! We are very happy you had enjoyed your stay with «Ibis Moscow Paveletskaya» at full! Thank you for the time you found to write a review about our hotel! All our team had smiled during reading your feedback! Special Thanks you mentioned our comfortable location and our professional Front Staff team! We are waiting for you back to «Ibis Moscow Paveletskaya» and we hope it will happen in the nearest future! Best regards, Mikhail Gladkov – Night Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Steven, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

4/10 Poor

Dennis

Small rooms, some no windows. Far from metro. No hand towels or refrigerator.
Stayed 3 nights in Aug 2018
Response from N on 6 Sept 2018
Dear Dennis, Thank you very much for your feedback. The absence of the items listed in your comments is conditioned by ibis standards - brand which is known as an economy one. But in our hotel we may offer some executive rooms which is equipped with a mini frige, bathrobes and slippers. We sincerely hope you will have the opportunity to book this kind of room during next visit to ibis Moscow Paveletskaya. Best regards, Natalia Petrova, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Recommended
Good location, friendly staff. Rooms are a decent size and clean.
Stayed 3 nights in Jul 2018

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place close to Paveletskgg train station
Nice hotel. Close to Paveletskiy train starion. Lots of restaurants and cafes all within 10-15 minutes walking from the hotel.
Stayed 2 nights in May 2018
Response from Anastasia Bogacheva, General Manager on 18 Jun 2018
Dear Michael, thank you for your appreciation of the quality of the services provided during your stay in Ibis Moscow Paveletskaya. We are very pleased that we were able to meet your expectations)). Sincerely hope to see you again as our guest!

10/10 Excellent

leodan, cuba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay
Clean and comfortable to stay. Friendly staff too. I will recommend this hotel to my friends visiting to moscow.
Stayed 1 night in May 2018
Response from Anastasia Bogacheva, Deputy General Manager on 18 Jun 2018
Dear Leodan, thank you for your appreciation of the quality of the services provided during your stay in Ibis Moscow Paveletskaya. We are very pleased that we were able to meet your expectations)). Sincerely hope to see you again as our guest!

10/10 Excellent

Rishad Ebrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Excellent stay. Everything very convenient. Breakfast is overpriced for what you get but the amazing staff make up for it. Location close to aeroexpress train to domodedovo airport. Special thanks to Svytostov and Daria for outstanding service and customer focus!
Stayed 2 nights in Dec 2017

10/10 Excellent

Marise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2017

10/10 Excellent

Djamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable hotel at central location
Great service. They allow us to check out late if room available. Good location as we can walk to train station. Metro and tram is also close by. Good breakfast, Diner is average
Stayed 1 night in Jun 2017

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo visit
Great hotel, inexpensive but good service and amenities. Convenient livation on metro ring close to DMO express teains
Stayed 2 nights in Jun 2017
Dear Mikhail, We sincerely thank you for the comments left about your stay in Ibis Moscow Paveletskaya.We are looking forward to see you again at our hotel in your next visit to Moscow. Best regards, Anastasia Bogacheva Deputy General Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid choice
A bit limited on facilities, the breakfast was good but expensive. Overall good, but unspectacular

6/10 Okay

Lina, washington dc

Liked: Cleanliness
Disliked: Staff & service, room comfort
No frills hotel 2 train stops from the metro
Simple no-frills hotel in 2 train stops from the metro. Hotel room had a rob and slippers, but no hand lotion or other toileteries offered. Staff is polite but not very helpful. Air conditioner did not work.

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moscow Ibis
A basic hotel but good for what it is

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel nearby train and metro station
Nice to stay Nearby train and metro station 5 to 10 minutos for centro

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel 10 min walk from Metro
Good basic hotel. Food available in bar or restaurant all day. 10 minutes walk to 2 metro stations then about 10 minutes into main tourist areas.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
less than good
Service was minimal no wifi in the room

8/10 Good

Edward, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for a nice hotel.
I had a nice stay short but comfortable very courteous staff.

6/10 Okay

Igor

Liked: Cleanliness

6/10 Okay

VladiK

OK for short business stay
I needed place for short stay in Moscow - city infamous for overpriced hotels. This place did the job. It was bookable over Internet and was part of the major international hotel chain. Price was OK by Moscow standards and balance of price/amenities was OK also. Location is good if you know how to find it. It is located inside of little streets, but actually within 5-7 min. walking distance to couple subway stations. Room was not huge, but clean. Furniture was a bit on Spartan side. It is a safe and practical option for a budget minded traveler.

8/10 Good

Michael, Prague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel - good situated
The hotel is conveniently located about 7-10 minutes walking from the metro Paveletskaya, and same from the train station. The hotel is in a clean and quiet place. 24/7 supermarket is located nearby. Standard rooms are small, but for us it was just ok, since most of the time we were out of the hotel. The personnel was very friendly and polite. Breakfast is not included in the price, for about 15EUR you can add it. The breakfast was fair. Advise to management: Place a trash bin in the room, not just in the bathroom.

6/10 Okay

austin, Scotand

Liked: Staff & service, property conditions & facilities
Value for money for a business traveller
I stay at the this hotel often as it is very close to my office and very convenient for the railway station for the airport express to Domodedova. It is good value, although the price in roubles has risen considerably in the past couple of months, and fits its 3 star rating. Good internet, OK restaurant, professional but lacking in any home comforts.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for two nights transit time in Moscow. Close to the airport for Aeroexpress. Very friendly and helpful staff. I will use again next time I am in Moscow. Not far from two Metro stations and felt safe walking back after dark.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back again
great location near main station for the airport will come back again

6/10 Okay

ATY, London

Liked: Cleanliness, room comfort
Disliked: Staff & service
Does the job
Apart from the service at the hotel restaurant, it is everything you expect from an Ibis Hotel. Location is 10 mins walk from Main station which has an express direct train to the Domodedovo Airport. It is value for money ....all things considered.

8/10 Good

Sergei, BE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel not far from metro
It is still a rather new building. Stayed in many Ibis hotels in Europe, this one is the newest one ) However about 15 minutes walk from metro Paveletskaya, and not so easy to find it for the first time (especially because you may confuse it with another new Ibis on Paveletskaya, walking 10 minutes the opposite direction).

6/10 Okay

Marian, Los Angeles

Liked: Cleanliness, property conditions & facilities, room comfort
quiet area, clean room, just good for business
good enough for business stay,walk about 15 mins to train station, not too bad with this price in moscow.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Traveller, London

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant Stay
I was abit disappointed about the size of the room (I booked a twin) thinking there would be 2 decent sized beds but there were 2 single beds placed right next to each other (pretty much the same size as a king) - but aside from that, the stay was good. Moscow hotels can be expensive, the prices for the Ibis were decent and the rooms looked fairly new & clean! (Which compared to most hotels in Moscow is a rarity!) If you are looking for something more luxurious, I would stay elsewhere, but if in Moscow for a short simple stay, the Ibis works. Moscow could do with a few more hotels like this.

10/10 Excellent

Welna Drake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is some 10min walk away from the metro. Once you figured the direction, the walk is bearable. But when returning back to hotel late at night, the walk did not feel good. I will continue to stay in this hotel only if the rate is attractive.

8/10 Good

Jo, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel in a good location.
A good value hotel by Moscow standards. The room was well maintained, clean and comfortable. Good bathroom with great shower. Secure room with safety deposit box. The hotel staff were friendly and helpful and let us check in early. We didn't use the restaurant as we found it expensive - as per most of Moscow. Cheap snack stalls are close by.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
The hotel was very good, clean, 10 minutes walk to Serpukhovskaya metro station. The only thing I can complain about is the price of breakfast which was a bit high but other than that this is an optimum hotel for its price with very nice room and a private bathroom. I would stay again in this hotel if I travel to Moscow again.

10/10 Excellent

Kevin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base to explore Moscow
Lovely new clean hotel. Staff very friendly and helpful. Were able to provide us with maps, tram routes and recommended places to eat. Couldn't fault them! Though the breakfast was a bit pricy, so didn't go for it on this occasion. Great location for getting to local tram into the centre, about 20 mins walk to metro. Ideal if you are flying out if Domodedovo Airport, as served by Express train from Paveltskaya Station.

8/10 Good

jimlaulau, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
The is a very nice, iconic and historic hotel. The room is very nice and the location is closed to metro station (Komsomol’skaya). FREE WIFI in public area (but paid in room). However, 1) if you stay in room 2nd floor, you may enjoy additional banquet "music" until midnight; 2) MUST request room cleaning service pro-actively; 3) printing 1-page of A4 is costing 30 rub.

8/10 Good

vawdan, south africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convienient
was fine for a short tern stay but please could there be a tea/coffeemaker in the room for early risers?

8/10 Good

Serge, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Hotel is good for its price, especially when you stay on weekends. I book it when I can't find good deals at other hotels and want to save money. Rooms are very basic, but neat and clean, location is not perfect but still central and 15 walk from subway. Good 3* hotel alternative, even though I often prefer to pay extra $ 30 and stay at a nicer hotel if I can.

6/10 Okay

Gareth Yaxley, Kyiv

Liked: Property conditions & facilities
Rooms were very basic but nice. Hotel is a long way from most the major tourist attractions so need to catch metro to get to places. The lobby smells of cigarette smoke like most places in Russia as you are allowed to smoke inside. We stayed on a non- smoking floor though so was fine. Overall not a bad place to stay for a couple of nights.

6/10 Okay

J.M., Los Angeles

Disliked: Staff & service
Would stay here again
I thought it was decent for the price. The best part about the hotel was the location - it is a convenient 10 minute walk from the Paveletskaya metro and train stations (easy Aeroexpress ride into the train station from the airport), making it easy to get around Moscow. The hotel staff was moderately helpful (definitely more a "Days Inn" level than a 4 star hotel) and everyone spoke English. Disappointing selection of food at the hotel, though - you will definitely want to go elsewhere to get any kind of meal. Breakfast options seem overpriced. Hotel was clean and beds were comfortable, would stay here again.