Deluxe Double Room

Reviews of Kamergersky Hotel

3 out of 5
Kamergersky Hotel
Kamergersky Lane, 6/5 bld. 3., Moscow

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 89 reviews" "
Rating 8 - Good. 42 out of 89 reviews" "
Rating 6 - Okay. 9 out of 89 reviews" "
Rating 4 - Poor. 2 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff. Very pretty property.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in Nov 2019

8/10 Good

oleg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful staff, some tense early check in policy - needed to pay for the whole additional 24 hours to get the room early
Stayed 2 nights in Nov 2019

10/10 Excellent

Dominik

Stayed 1 night in Nov 2019

8/10 Good

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel few minutes walk from Red Square
Nice small hotel only a few minutes walk from Red Square. Many restaurants nearby including such that are open early for breakfast. One of the sockets in the room and the telephone didn't work, but these are minor issues. Be aware that the AC works only in heating mode in winter (including October), so we had to keep the windows open as it was too hot in the room. I would stay again despite these issues.
Stayed 3 nights in Oct 2019

8/10 Good

gershon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for sightseeing in Moscow. 10minutes walk to Red Square/Kremlin. Lots of restaurants right outside on the street. Metro station is also just 5mimutes walk away. Very safe,clean and vibrant area. I was very happy I chose to stay here for my visit to Moscow.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
stayed here for the world cup in Moscow. The rooms in general are a little tired but that's ok. Would stay here again.
Stayed 2 nights in Jul 2018

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, small rooms
Excelent hotel. Very well located, you are really close to all important sites. Small rooms but comfortable.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel in a great location.
The Kamergersky Hotel is located on a popular pedestrian street, so it isn't directly accessible by car, but the central location is amazing, directly across the street from the Moscow Art Theater, and five minutes away from the Bolshoi Theater, as well as the Operetta, Young and Maly Theaters, and within walking distance of the Stanislavsky. Turn the corner in the opposite direction and you'll see the entrance to Red Square. It's a smaller, cozy hotel, with no lift, pool or restaurant. The last is not a problem since it's on a street with about 20 different eateries: American fast food, cafes and restaurants, including Italian, Georgian and Japanese, and it's also next door to a 24-hour mini market. The hotel is located near the intersection of three subway lines, and close to many shops. The rooms are cozy and warm, with nice beds, and the bathrooms have smallish showers but plentiful accessories, including dental and shaving supplies. The staff is friendly and helpful, especially in arranging airport taxis from what is not a car-friendly location. All at a very reasonable price.
Stayed 6 nights in Sep 2018

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break in Moscow August 2018
This is a very good hotel and the location is very convenient for the Kremlin and Red Square, both only a short walk away as is the Metro. The hotel staff are friendly, polite and very efficient. My only negative comment would be to warn people that there are no lifts/elevators and the stairs are formidable (and lacks handrails in places) if, like me, your walking ability is not as good as it was. That aside, this is a good place to stay.
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location small room
Good location ".....".........................Qwertyuiopasd fghjkl zxcv bnm
Stayed 3 nights in Jul 2018

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and in an excellent neighborhood, close to the Kremlin. The only issue was that the shower was not working and I had to use the hand shower.
Stayed 1 night in Jun 2018

8/10 Good

Juan, Lima

Liked: Cleanliness, staff & service, property conditions & facilities
Good located and not expensive hotel in Moscow
Stayed 3 nights in Jun 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, but clean, and in an excellent location. Very courteous and helpful staff.
Stayed 1 night in Dec 2017
Response from Administrator Anna on 14 Feb 2018
Good afternoon, dear John, Thank you for choosing our hotel and for your comment, grade and attention. We appreciate it very much! Yes, the location of the hotel is wonderful! We care about our guests and want them to feel as they are at home) We will be glad to see you again! Kind regards

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific hotel in a great location the center of M
Terrific hotel in a great location in the center of Moscow. Staff were friendly and very helpful. Hotel is in meiddle of a very nice pedestrian block with good restaurants eaecially the Russian restaurant at the end of the street same side as hotel
Stayed 1 night in Sep 2017

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun in Moscow
Fantastic location!
Stayed 2 nights in Aug 2017

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location along a pedestrian street was great. Within easy walking distance to area attractions. The rooms are smaller than what North Americans are use to.
Stayed 3 nights in Jun 2017

6/10 Okay

Keysi, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities
OK hotel in downtown Moscow
An OK little hotel right in the center of the city. Pros: location, only 10-15 minutes away from the Red Square (by foot); reasonable pricing, close to restaurants, bars and shopping. Can't beat the location! Cons: small rooms, outdated. At first, they put us in a tiny room; our TV wasn't working; they couldn't fix it and moved us to a suite for 2 nights, which was super nice of them! After that, we had to go back to a standard room, which was still small but nicer than the first one J Overall, an OK hotel with reasonable prices. You get what you pay for J

6/10 Okay

Anne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location, hotel only fair
Great location near Red Square and Kremlin. In a pedestrian area. Excellent local cafes serving good fresh coffee delicious patisserie and lots of different teas. Rather surly reception staff. Clean and comfortable. Reception is a passage way with no lounge area for meeting. Breakfast took 45-50 mins to appear after ordering by which time the tasty coffee was cold. Milk costs more. One coffee only in the price. Far better to walk an extra 20 yards to Le Pain Quotidien where the staff smile and are helpful. Excellent choice of breakfasts there. Would recommend Molokov for evening meal. Typical Russian food amongst Other favourites. Excellent service and good value for money. Crimean red wine smooth and flavoursome. Lovely cocktails too!

10/10 Excellent

Chris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Definitely recommended - straightforward rooms, with fantastic location, literally walking distance from Red Square, Bolshoi etc.

8/10 Good

Flavia, Boston, MA

Liked: Cleanliness, staff & service
Unbeatable location!!
This hotel has an unbeatable location! Right in the middle of a charming street with tons of good restaurants! Five minutes walking to the Bolshoi, ten minutes walking to the Red Square and the Kremlin. Room is clean, but really really small. There is no elevator. Hotel entrance is a small door, kind of hard to find. Look for the restaurant Kitchenette! The hotel is right beside of it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming little place to stay i a great location! Clean rooms, helpful staff.

10/10 Excellent

jorge, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
New furniture . Confortable room. But the most important is its location. Very close to red square and close to restaurant and coffee. 100% recommended
Response from Marina Larina, booking manager on 8 Jul 2016
Dear Jorge! Thank you for your feedback and high ratings. We are pleased that your stay in our hotel will leave a good impression. We will be glad to see you again and your friends as our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed et perfect shower! Location!!!
I had some reticences regarding this hotel, but it turned out to be wonderful for my 3 days stay! The location.... you can not ask for better, and the shower in room was high tech with all those wonderful jets and the bed was really confortable. The internet was so-so, not always reliable but HEY!!!! Red square and the Kremlin were calling me anyway! I highly recommend it!

8/10 Good

Vylegzhanin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Dmitrii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Лучшее в этом отеле - расположение, в тихом переулке в двух шагах от Красной площади. Завтраков в отеле нет в принципе. Но рядом есть чудесное кафе "Хлеб насущный", где можно отлично позавтракать. Кстати, при оплате завтрака при бронировании отель выдаёт талоны в это кафе :). Из минусов - разные признаки общего обветшания: из трех халатов в номере один - рваный, в душевой верхний душ весь зарос налётом, поддон уже разболтан, несколько перегоревших светильников в номере. Такое впечатление, что многие мелкие неисправности в отеле просто игнорируют.
Stayed 8 nights in Aug 2021

10/10 Excellent

mmm

Liked: Cleanliness, staff & service, property conditions & facilities
年末年始に滞在しました。 周囲には飲食店も多く、スーパーもあり、赤の広場にも歩いていくことができ、立地もコスパも最高です。ただ、エレベーターはなく階段のみのため、大きいスーツケースがあると大変かもしれませんが、チェックイン時はスタッフの方が運んでくれました。スタッフの方には英語も通じ、質問に対してとても丁寧に回答してくれました。 次回モスクワに行くときもこのホテルにすると思います。 年末年始の注意事項です。 31日、1日はすぐ横の大通りが歩行者天国になり、その準備のためか一時的に道路が通れなくなります。筋肉質な警官がところかしこにたっていて、通してくれません。でも11時過ぎからは通ることができました。 また、通る際は金属探知機のゲートを通らなければならず、荷物の中身もチェックされます。スーツケースも例外ではなく、空港に向かう際も青空の下でスーツケースをあけることになりました。。
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中心部へのアクセス抜群。 隣がコンビニなのでとても便利。 部屋は広くはないが、寝るだけなら十分です。 気になったのは、シャワールームの排水溝の流れが悪いことです。すぐに水が溜まってきます。 スタッフは英語が話せるので、助かりました。 ロシア語がわからないので、ミュージアムの営業時間など調べていただくことができてとても親切にしていただきました!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
emplacement - en plein centre propreté personnel rapport qualité / prix
Stayed 2 nights in Nov 2019

10/10 Excellent

Sergio, Airola Italia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura fornisci il minimo indispensabile, buone cameree pulito. La cosa sensazionale è la posizione.... top!!! Consiglio all’hotel di cambiare gli autisti di loro fiducia, avevo richiesto un auto al mio arrivo in aeroporto, mi avevano anche confermato, purtroppo non sono venuti.
Stayed 2 nights in Nov 2019

10/10 Excellent

Emerson S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo Hotel!
Ótimo hotel! Excelente localização!!
Stayed 4 nights in Sep 2019

6/10 Okay

Olga

Disliked: Room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Hotel, super Preis-Leistung. Sauber. Freundliches Personal. Ausgezeichnete Lage. Kein Fahrstuhl. Keine direkte Vorfahrt zum Hotel, man muss immer etwas laufen (ca 100 meter), bei gutem Wetter und wenig Gepäck- kein Problem. Das Kostenlose Internet ist extrem langsam.
Stayed 2 nights in Oct 2019

4/10 Poor

Rodrigo

Disliked: Property conditions & facilities, room comfort
O quarto é muito pequeno!
A localização é espetacular. Fica em uma rua cheia de restaurantes e cafés. Dobrando-se a esquina, já se vê o muro do Kremlin. Os funcionários eram simpáticos e atenciosos. Entretanto, o quarto duplo com duas camas de solteiro era minúsculo. Não era possível abrir a mala sem impedir a circulação no quarto. No banheiro era preciso entrar de lado no box do chuveiro. Foram tantas restrições que esses problemas acabaram afetando o meu aproveitamento da cidade. Procurei a recepção do hotel e pedi um upgrade sem custo e lá disseram que eu teria que pagar uma diferença considerável se quisesse mudar de quarto. A reserva indicava um quarto de 15 m2, aérea que ele não tinha.
Stayed 4 nights in Sep 2019

2/10 Terrible

Yoshimi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
狭すぎて、二度と使わない。
半年以上前から予約していて、数日前に確認したらその時より随分安い価格で表示されていた。 なのに、通された部屋はその他の部屋よりかなり狭くカーテンも薄く陽がはいり部屋でも日焼けしてしまうくらいだった。何度も部屋の交換をお願いしたが、フルだと言われた。しかし、ホテルズドットコムのサイトでは予約可能と空きがあった。その他の部屋ならいいかもですが、この部屋なるかもしれないので、二度と使わない。
Stayed 3 nights in Aug 2019

8/10 Good

Kwong Shun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

8/10 Good

Jeongkyu

Liked: Cleanliness, property conditions & facilities, room comfort
위치 Good, 친절은 글쎄..., 조식 포함이라고 했는데 실제는 돈 달라고 함
Stayed 2 nights in Jul 2019

8/10 Good

Camilla Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Dong Woon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
場所が良かった。場所の割りに料金も良かった。
Stayed 2 nights in Jun 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
listen to the clients ( third time mentioned)
already mentioned : no tv channels in English or french no AMERICAN EXPRESS CARD accepted. problem to get one taxi at a fair rate when ordered from the reception : i ordered one taxi to go to Moscow sheremetievo airport and was due to pay 1500 roubles WHEN arriving there he requested 3000 roubles , which i refused to give . no nescafe free of charge in the room , only tea !
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
The hotel is in the heart of town, on the prettiest street with plenty of wonderful restaurants and live music. Walking distance to all the attractions. Unfortunately the room was very small and not as seen in pictures, ideal for sleep only. Directly outside the window was a vent/ heater of some kind blowing hot air into the room which had to be kept closed. Lucky their was an air conditioner on the wall.
Stayed 2 nights in Jun 2019

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень достойно!
Отдельная благодарность за ранний check in: комната в 11 утра уже была готова. Просторно, чисто, уютно, комфортно, гармонично организовано, со вкусом декорировано. Мы остановились втроём и диван превзошёл все ожидания по размеру и удобству. Расположение отеля идеальное: 5 минут др Большого/Малого театров, 7 минут до Красной Площади. Масса ресторанов и кафе вокруг - экстра бонус! Если вернёмся в Москву, то непременно вернёмся и в Камергерскмй.
Stayed 1 night in Jun 2019

10/10 Excellent

hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O quarto 26, com muita vibração das máquinas do ar condicionado. De resto, um excelente hotel, com uma localização soberba. 5 estrelas!
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Всё рядом
Отель чистый, хорошие кровати, номера не большие, но уютные, тихо, местоположение отличное
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

6/10 Okay

Patrick

IL N Y AURA PAS DE 4EME FOIS SAUF SI CHANGEMENTS F
la direction de cet hotel est mesquine: elle offre des sachets de the mais pas de cafe nescafe dans les chambres standart !!! aucune tv avec chaines anglaises ou francaises. 3 eme sejour et RIEN N EST FAIT . J irai ailleurs la prochaine fois car ce comportement est INQUALIFIABLE ET PEU COMMERCANT
Stayed 3 nights in Apr 2019