Reception

Reviews of Maxima Zarya Hotel

3 out of 5
Maxima Zarya Hotel
4/9 Gostinichnaya Street, Building 9, Moscow

Reviews

8.0

Very good

Rating 10 - Excellent. 63 out of 251 reviews" "
Rating 8 - Good. 126 out of 251 reviews" "
Rating 6 - Okay. 45 out of 251 reviews" "
Rating 4 - Poor. 13 out of 251 reviews" "
Rating 2 - Terrible. 4 out of 251 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly hotel
Very nice, comfortable small hotel, with average pricing. This is not a hostel , so rooms have a personal( not shared) bathroom . It’s not far from metro. Safe location. Friendly staff really trying to accommodate to your needs. Rooms are comfortable clean, and spacious.
Stayed 1 night in Jan 2020
Response from Reservation Department on 19 Feb 2020
Thank You for Your feedback!

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like home
The hotel is nice, clean, comfortable. The staff is very friendly. The registration was fast and all additional requirements was successfully completed. We felt like at home over there. Of coarse it’s a 2-3 stars hotel but with a good service and fair price.
Stayed 4 nights in Dec 2019
Response from Reservation department on 4 Jan 2020
Thank You for Your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to get a better quality-price hotel
Clean room, good and helpful staff, good breakfast and even closer to metro than before now the green and red circle lane are less than 10 min walk. My only complaint would be that i didnt have air conditioning in my room since it was not available and it was hot
Stayed 7 nights in Jun 2019
Response from Reservation department on 6 Jul 2019
Thank You for Your feedback!

8/10 Good

LORIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL
Stayed 6 nights in Jan 2019
Response from Reservation Department on 23 Mar 2019
Thank You for Your Feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very very nice hotel ,very good personal and staff ,nice location near metro station , very nice restoran ,nice food and drink , good room ,
Stayed 14 nights in Aug 2018
Response from Reservation Department on 23 Aug 2018
Thank You for Your feedback!

8/10 Good

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and very enjoyable stay. The local area is residential and quiet. Close to the metro (<5 min) though that station is a bit far away from the touristic center. Rooms were quite standard. Good value for money.
Stayed 3 nights in Jun 2018
Response from Maxima Hotels on 25 Jul 2018
Dear Cedric! Let us thank you for your loyalty to Maxima Hotels brand and for taking the time to write a review. We are very pleased to hear that your stay in Maxima Zarya has left you with a pleasant experience! We will continue to maintain high standards of service and not stop there! Waiting for you again! Best wishes, Maxima Hotels team!

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Amazing hotel, great service and very professional staff, metro station is just 5 min away. Very convenient.
Stayed 2 nights in Jun 2018
Response from Maxima Hotels on 21 Jul 2018
Dear Hugo! Let us thank you for your loyalty to Maxima Hotels brand and for taking the time to write a review. We are very pleased to hear that your stay in Maxima Zarya has left you with a pleasant experience! We will continue to maintain high standards of service and not stop there! Waiting for you again! Best wishes, Maxima Hotels team!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very big and I had a great stay! Friendly staff.
Stayed 1 night in Jun 2018
Response from Reservation Department on 21 Jun 2018
Thank You for Your feedback!

8/10 Good

juan, Fresno CA

Liked: Cleanliness, staff & service
Good hotel
Better than Maxima Irbis. Service was like day and night! All staff spoken understood and spoke English and were courteous.

8/10 Good

Natalia, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room but uncomfortable bed
Friendly staff, fast check in/check out, free internet, & quite location. Paid less than $5 (200 rub) for the parking and less than $10 (400 rub) for the breakfast which was quite good. We had very noisy neighbors - school kids. I called the reception and two minutes later that noisy room went quite. There were three of us staying at the hotel. We got spacious two bedroom suite. Everything at the hotel was nice except the beds. I had a 15 hours flight next morning and couldn`t get any sleep at all. Mattress sinked in the middle... there was nothing I craved more than a good night's sleep on a comfortable bed before the long flight.

8/10 Good

Arnost

Liked: Cleanliness

6/10 Okay

Marco Chung, Hong Kong

Front desk staff is not all provide good service.
I was appreciate with the service of one girl and Peter. They are kindness and willing to helping customer but not for the others.

2/10 Terrible

Common traveler, UAE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is old
My room was very small, sheets were not clean, bathroom was not clean. Not happy at all

6/10 Okay

Arnost Matejka, czech Republic

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
nice stay just that service
First as several times they give me a room on smookers floor - ordered was no smoking. Then realize I paid for studio and get standard room. Ok solved but took it an hour and had to convince them by resending all reservations and payments... Lobby bar is having the worst beer I ever drink, seriously even for pigs I would not give that sauer s... and that is not a problem of beer but maintenance and care. Good think is nice room and not far from metro in case of value. Taxi from previous experience am not using service of hotel as it suck big time and not expect that it will come eventhough they told you is ordered... So value and location.

6/10 Okay

Arnost Matejka, Czech republic

Liked: Cleanliness, room comfort
Disliked: Staff & service
Ok for the value
Services are very average and eve though it by the time getting better by this rate in 2025 maybe on normal europe standard. Anyway the hotel accomodation is ok for value and location not so far from metro is ok too.

4/10 Poor

anil gupta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mike, Milton Keynes, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable business or tourist hotel
A comfortable 3* hotel up to international standards. Pleasant bed though somewhat lumpy pillow, room temperature adjustable, breakfast adequate with fairly good range of teas, cereals, hot foods.

8/10 Good

mehmet, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel at a decent price for Moscow
Clean, spacious rooms, quiet neighborhood, supermarket very close. Metro station is only 7 minutes on foot. 20 minutes metro ride to the city center. So so breakfast. No water boiler in the room. Wi-fi available but slow.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not at all a four star hotel
The room did not have a desk, and the chairs were stained. They did not have my correct check out date. The furniture in the tiny room was of poor quality as well.

8/10 Good

Timm, Issaquah, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
Have stayed at this hotel several times and each time it has gotten better. The place is clean, comfortable, and economical. The service is good, the food is good and plentiful, and the WiFi, which is free, now works. It now has AC, so you can be comfortable on those hot summer nights, yet windows still open so you can get fresh air when you want it. It is a bit far out from the city center and the transfer to Domodedovo is a bit time consuming, but that's a small price to pay if you like quiet, peaceful locations. I will definitely stay there again on my next trip to Moscow.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stuff
very clean, good value for money, GREAT breakfast spread, location not bad as only a short metro trip into central, spot on bathroom facilities, exactly what you require in accomodation for a weekend break. only negative was didnt receive a request from staff when asked but this is a minor issue. would definitely recommend

6/10 Okay

Verified traveller

Stay was ok. they tried to give us a room with no AC! They changed us once we complained.

10/10 Excellent

Diana, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful staff
It was great,morning buffet is great as well...the only inconvenience was internet,very poor connection,for four day stay I was able to use it for an hour only combining all cessions...it is cheaper to book through hotels.com than through the hotel,keep that in your mind...even if you want to extend your stay,the best way to hold particular room you want and pay for it through hotels.com,which you can do the very same day of your stay...

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Generally the hotel was clean - although staff could hardly speak English they tried to be accommodating. We were lucky to have air conditioning - my friends did not, and were not even given a fan. The 24 hours ordering of food from the bar was not 24 hours - after the main dining room closes at 10:00 pm, one has to wait until 11:00 pm before you can place an order for food from the bar downstairs. Location of hotel is too far from city center and traffic to and from the airport is busy and long - leave in plenty of time if you want to catch you flight.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
I was happy with my stay at the hotel. Most of the staff could speak English. The room was clean. There was no air-conditioning available. The restaurant served some great meals.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

The cuban, London, UK

Liked: Staff & service, property conditions & facilities, room comfort
My stay at maxima
Hotel was pretty good, clean and food was great.the staff not very friendly but I think that's part of the culture. Wifi at the hotel was poor but overall I would recommend it.

6/10 Okay

Verified traveller

Liked: Cleanliness
Value hotel
Hotel is ok, but not four star. Hotel is little worn out but clean

10/10 Excellent

Jhersson, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
good hotel only 15 minutes away from the city center, easy access to the metro. i would stay here again

8/10 Good

Mm, Boston, MA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the whole family in a quiet place
The hotel is located a bit far from the center of the city, but it is in a convinient location, close to metro station,10-15 min walking distance. The hotel is clean with pleasant atmosphere.

10/10 Excellent

Lukeno, Czech Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for stay
Personal staff was very friendly and speak english very well, the hotel is near subway station Vladykino, room was nice, maybe the bathroom could be better designed, breakfast was standard europe style with quickly refilling food

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Elizabeth, London

Liked: Cleanliness, property conditions & facilities
Adequate hotel in northern suburbs of Moscow
This hotel was alright for a basic 3 star. The breakfast was a typical continental breakfast with plenty to choose from. The hotel is in the northern suburbs of Moscow and was easy to find after doing a Google Streetview search. When you get off the Metro, take the exit to your left and you'll see a sign out side for the hotel. Walk through the buildings behind the station until you come to a main road and cross at the lights and walk straight down the street on your left. There isn't any where to eat near the hotel. There are 2 small convenience stores in the same building or a small supermarket 2 buildings up the street. Overall the hotel was fine and quiet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business Hotel
I was attending a trade fair in Moscow and picked the Maxima Zarya Hotel because it looked like good value. I was not disapointed. The rooms are all ensuite and clean. There are 2 bars and a restauraunt, the staff are friendly and the Metro Station is less than 5 minutes walk away.

4/10 Poor

Katie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unprofessional Service, Great Breakfast
When we arrived at this hotel we found out that we had to pay "extra" for our air conditioning (even though on Hotels.com it is advertised as a part of the package deal). Upon coming to our room our air conditioning DID NOT work, and they refused to give us a new room saying they would fix it while we were out for the day. They didn't - so luckily - when we went back around midnight the night staff was friendly and put us in a new room with working AC. Breakfast was amazing at this hotel. The location was located about 3 or 4 blocks from the Metro but it was difficult to find the first time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for what you pay
very good

2/10 Terrible

Mike

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
30C in my room at all times
I paid for four nights. This was in August. The hotel has no airconditioning or fans. Temperature in the room has never dropped below 30C even though I kept window open at all times (as displayed by thermometer conveniently displayed in the corner). The only way I could sleep is right under the window which at least provided some breeze. But the street below was fairly noisy. After getting only 4 hours of sleep I found a different place to stay (with airconditioning) for the rest of my trip. Thus I stayed there 1 night out of 4 I paid for.

2/10 Terrible

Naush

Disliked: Cleanliness, property conditions & facilities, room comfort
Not as advertised
I booked the hotel for one day got a standard room, did not mention no air conditioning. Location is on hotel row, Close to some attractions, but the hotel needs to be remodeled. They kindly up graded me to a air conditioned room but if I had to do it again would have stayed at a american brand hotel, the best western at the convention center is good and very close to metro. Was disappointed how the hotel was adervertised on hotel.com made it sound great when it was a waste of time and money.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Make sure that your room has air conditioner!
It was so hot and stuffy inside! It turned out that my room didn't have not only air conditioning but in fact ANY ventilation system at all. Opening one half of the window was restricted to ~1 inch which didn't help a bit. I could not get even 10 minutes of sleep. After 4 cold showers during the night I left the room with the first light. In hot weather make sure that you are booking a room with an air conditioner!

4/10 Poor

Joe

Liked: Cleanliness
too far from the city center
The hotel is a 15 minute walk through a dark neighborhood from the metro and a total of 50 minutes from Red Square. The breakfast buffet is nice but we had to walk to a sister hotel down the street because of renovations. The room basic rooms do not include air conditioning and all of the lights in the bathroom were heated which made our July stay uncomfortable.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good breakfast but needs some service improvements
Excellent breakfast. However disapppointing experience as only given smoking room so smell of stale smoke everyday even though i had requested a non smoking room. Hotel would not move rooms unless we paid extra. Business/internet centre only open Mon-Fri. I would expect this to be open 7 days a week as we could not check in online for our flight on Sunday.Otherwise, good location as 10 minutes walk to metro and 20 minutes into centre of Moscow.

4/10 Poor

tdg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service
The hotel could not find our reservations upon arrival, the service overall was lacking. Continental breakfast in the morning was good, however we tried the restaurant for dinner and it was horrible...both the sevice and the wait time for our food to be cooked. They brought appetizers out at the same time as dinner and I ordered a shrimp cocktail that came out after everyone was done eating (this was all I was eating). The rooms were musty and not very well kept and the bathrooms smelled. The hotel was close to a metro station, so the location was ok, even though the neighborhood was not the best. I would not recommend this hotel based on the service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maxima Zarya Rating

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flavor of Russia
The hotel was fine...large rooms clean baths. About 10-15 min walk to subway...not too difficult to find. Front desk helpful with questions and speak English! Very nice buffet breakfast. Small stocked fridge in room - not much room for personal use. No coffee maker. About 45 minutes to Kremlin area on subway (including walking time).

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort