Front of property

Reviews of Lawlors Hotel

4 out of 5
Lawlors Hotel
Poplar Square, Naas, Kildare

Reviews

9.2

Wonderful

Rating 10 - Excellent. 387 out of 573 reviews" "
Rating 8 - Good. 144 out of 573 reviews" "
Rating 6 - Okay. 27 out of 573 reviews" "
Rating 4 - Poor. 9 out of 573 reviews" "
Rating 2 - Terrible. 6 out of 573 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Grainne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location handy parking lovely bedroom excellent food Plenty of space and good decor
Stayed 1 night in Mar 2024
Response from Jennifer Grendon on 27 Mar 2024
Good Morning Grainne, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything and more. The rooms are spacious, the staff is friendly and extremely helpful, and there are lots of options around the hotel for food. We took a bus into Dublin and the bus stop is right outside the hotel. I would highly recommend this hotel!
Stayed 2 nights in Mar 2024
Response from Jennifer Grendon on 20 Mar 2024
Good Morning Mary, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your positive feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

Scott, Kissimmee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious room, nice lobby and area around. Good breakfast.
Stayed 2 nights in Mar 2024
Response from Jennifer Grendon on 19 Mar 2024
Good Morning,I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

Guido

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Room was very good. Parking was a little difficult. Recommended do the check in early.
Stayed 1 night in Mar 2024
Response from Jennifer G on 12 Mar 2024
Good Morning, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely twin bedroom with spacious bathroom. There were plenty of towels/toiletries/tea and coffee/water provided. My only slight complaint is that, for the price, I think breakfast should have been included. Having said that, the breakfast options were excellent and reasonably priced. I’d definitely stay there again.
Stayed 2 nights in Feb 2024
Response from Jennifer Grendon on 26 Feb 2024
Good Morning Melanie, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

lewis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent four days across the last weekend with a group of 12, on an aged stag do, no silly costumes or aggression. We have had a fabulous time not only at the hotel but also the town of Naas. I would thoroughly recommend it to everyone contemplating a visit. Ruddy Marvellous.
Stayed 4 nights in Feb 2024
Response from Reservations on 14 Feb 2024
Good Afternoon Lewis,I hope you are keeping well, thank you for your review for your recent stay.Thank you for your feedback regarding your stay. We are delighted to note that you enjoyed your stay.We would love to welcome you back to the hotel in the near future.Kind Regards,Caoimhe McLaughlinReservations Executive

10/10 Excellent

RONAN O

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel,well located. Excellent staff also
Stayed 2 nights in Feb 2024
Response from Jennifer Grendon on 7 Feb 2024
Good MorningI hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer GrendonReservations Executive

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lawlor's is a lovely hotel. The staff are so welcoming, extremely helpful & friendly! The location is perfect, especially if heading to Dublin but don't feel like driving there. There is a bus stop that is right across from the hotel, which makes it super convenient. The train stop is relatively close by. We had breakfasts each day at the hotel, and were very pleased by the wide assortment of options. The dining options at the hotel are also wonderful and convenient. We had at least two dinners there, and the New Year's Eve celebration event which was incredible! The town is lovely and easy to navigate. The hotel has a parking garage which was also helpful since parking in town can be hard to find. We would definitely stay there again. Only concern we had was that I wish the room had thicker walls/doors to block out the sound better. But that was a relatively minor issue. We were there for a week, and it was a wonderful stay.
Stayed 7 nights in Dec 2023
Response from Reservations on 16 Jan 2024
Good Morning Kristine,I hope you are keeping well, thank you for your review for your recent stay.Thank you for your feedback regarding your overall experience. We are delighted to note that you enjoyed this during your stay.We would love to welcome you back to the hotel in the near future.Kind Regards,CaoimheReservations Executive

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved our stay in Lawlors. A beautiful comfortable hotel with really nice staff. The decor is beautiful and lovely spaces around the hotel to relax. The food was great too. We had a superior room and it was spacious and really comfortable beds. I really loved this hotel and i will be back for sure. A gem of a hotel in the heart of Naas town.
Stayed 2 nights in Dec 2023
Response from Reservations on 16 Jan 2024
Good Morning Brenda,I hope you are keeping well, thank you for your review for your recent stay.We are delighted to note that you enjoyed your stay at Lawlor's Hotel.We would love to welcome you back to the hotel in the near future.Kind Regards,CaoimheReservations Executive

10/10 Excellent

vincent

Stayed 1 night in Dec 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning Vincent, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
Stayed only one night but really enjoyed it and hope to return for a longer stay.
Stayed 1 night in Dec 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning Jacinta, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

Karen

Stayed 1 night in Dec 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning Karen, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

John, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully redone. Loads of space in the rooms. I enjoyed working out of there during the week. Staff were great and residents bar took care of us nightly! Love this hotel
Stayed 2 nights in Dec 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning John, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning James, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

Shane

Stayed 1 night in Dec 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning Shane, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

Fintan

Stayed 1 night in Dec 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning Fintan, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

8/10 Good

MR A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner great but brekkie not so much
It was a solid hotel with good restaurant but relatively poor breakfast
Stayed 1 night in Dec 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning, I hope you are keeping well, thank you for your review for your recent stay. Thank you for bringing this to our attention and we apologise for the inconvenience caused. If you would like to speak further, please let us know. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning Joe, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

Paul

Stayed 1 night in Dec 2023
Response from Jennifer Grendon on 7 Feb 2024
Good MorningPaul, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning John, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

8/10 Good

Michael

Liked: Amenities
Stayed 2 nights in Dec 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning Michael, Thank you for your feedback, we are delighted you enjoyed your stay. we look forward to welcoming you. Kind RegardsJennifer GrendonReservations Executive

10/10 Excellent

Denise

Stayed 1 night in Dec 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning Denise, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

Adriano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Room was massive perfect for a family of 4. Beds comfortable. Bathroom great. Enterance and foyer amazing. And location is perfect. My only criticism ia that when we arrived late, there was no parking available underground. It took over 45 mins to wait for someone to leave so i could park my car and get out our luggage.
Stayed 1 night in Dec 2023

2/10 Terrible

Alan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Lawlor's is a beautiful hotel in the public areas. It was that which attracted us to go specifically to Naas to enjoy a weekend break. However, we stayed in a small first floor room and it was awful. It’s clearly a very old room, which is not in itself a problem. But it looks out onto an area where people are talking and smoking into the early hours and it’s noisy. It was also adjacent to a walkway on the first floor which looks directly into the bedroom. In our room there was no net curtain which ensured there was restricted privacy. When we were in the room we felt compelled to keep the curtains drawn which wasn’t ideal. The walls are paper thin, and on the Saturday night the noise levels from other occupants was extremely high, and well into the early hours of the morning. We asked for 2 extra pillows and 6 hours later they still were not delivered. The table service in the bars was hit and miss; twice our order was taken and then the drinks were not delivered. I struggle to think of hotel accommodation that I would rate as badly. I would add that Naas itself was super, and well worth a visit.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rhonda

Stayed 1 night in Dec 2023

10/10 Excellent

Neal

Stayed 1 night in Dec 2023

10/10 Excellent

S

Stayed 3 nights in Nov 2023

10/10 Excellent

GERARD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT ROOM
Stayed 1 night in Nov 2023
Response from Shona Conroy Tivnan on 29 Nov 2023
Good Afternoon, I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed your stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

10/10 Excellent

John

Stayed 1 night in Nov 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning John, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

Joe

Stayed 1 night in Nov 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning Joe, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

6/10 Okay

Susan

Stayed 1 night in Nov 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning Susan, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback regarding. Thank you for bringing this to our attention and we apologise for the inconvenience caused. If you would like to speak further, please let us know. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon,Reservations Executive

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jennifer Grendon on 7 Feb 2024
Good Morning Chris, I hope you are keeping well, thank you for your review for your recent stay. Thank you for your feedback. We are delighted to note that you enjoyed this during your stay. We would love to welcome you back to the hotel in the near future.Kind Regards, Jennifer Grendon, Reservations Executive

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in NAAS!
Best place in NAAS!!! I love this hotel and stay there as much as possible. AAAAAAA+++++++++
Stayed 1 night in Nov 2023
Response from Shona Conroy Tivnan on 23 Nov 2023
Good Afternoon, I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed your stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Shona Conroy Tivnan on 23 Nov 2023
Good Afternoon, I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed your stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

10/10 Excellent

Karen

Stayed 1 night in Nov 2023
Response from Shona Conroy Tivnan on 23 Nov 2023
Good Afternoon, I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed your stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a fabulous Hotel with a great atmosphere. Food in the Bistro was very good. Rooms were excellent, lovely power shower. Friendly staff. The only disappointment was the breakfast, a better selection would have made such a difference.
Stayed 1 night in Nov 2023
Response from Shona Conroy Tivnan on 23 Nov 2023
Good Afternoon, I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed your stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

10/10 Excellent

Martin

Stayed 1 night in Nov 2023
Response from Shona Conroy Tivnan on 28 Nov 2023
Good Afternoon, I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed your stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

10/10 Excellent

THOMAS

Stayed 1 night in Nov 2023
Response from Shona Conroy Tivnan on 23 Nov 2023
Good Afternoon, I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed your stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

10/10 Excellent

PAUL

Stayed 1 night in Nov 2023
Response from Shona Conroy Tivnan on 23 Nov 2023
Good Afternoon, I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed your stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

8/10 Good

Anthony

Stayed 1 night in Nov 2023
Response from Shona Conroy Tivnan on 23 Nov 2023
Good Afternoon, I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed your stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

10/10 Excellent

Sinead

Stayed 1 night in Nov 2023
Response from Shona Conroy Tivnan on 23 Nov 2023
Good Afternoon, I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed your stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ric and Vic vac
Great hotel great room and the food delicious, staff super friendly
Lobby
One of their bars
Sitting area
Room
Stayed 1 night in Nov 2023
Response from Shona Conroy Tivnan on 23 Nov 2023
Good Afternoon, I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed your stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

10/10 Excellent

Francine

Stayed 1 night in Nov 2023
Response from Shona Conroy Tivnan on 23 Nov 2023
Good Afternoon, I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed your stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

10/10 Excellent

Brendan

Stayed 1 night in Nov 2023
Response from Shona Conroy Tivnan on 13 Nov 2023
Dear Brendan,I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

10/10 Excellent

Sean

Stayed 1 night in Nov 2023
Response from Shona Conroy Tivnan on 13 Nov 2023
Dear Sean,I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

10/10 Excellent

Andreas

Stayed 1 night in Nov 2023
Response from Shona Conroy Tivnan on 8 Nov 2023
Dear AndreasI hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

10/10 Excellent

Oswald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Friendly staff..
Stayed 1 night in Oct 2023
Response from Shona Conroy Tivnan on 8 Nov 2023
Dear Oswald,I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

10/10 Excellent

Rosarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel really comfortable bed
Stayed 1 night in Nov 2023
Response from Shona Conroy Tivnan on 8 Nov 2023
Dear Rosarie,I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

10/10 Excellent

Rick

Stayed 1 night in Oct 2023
Response from Shona Conroy Tivnan on 8 Nov 2023
Dear Rick,I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am delighted to note you enjoyed stay in the hotel. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
We normally have a fabulous time but very disappointed on our Saturday night stay came down to watch the match and not a seat in the place ended watching it in our room but then came back down for entertainment and ended up in the kitchen very cold people going in and out for smoke and leaving doors open might have to think about going back next year had an 84 year old lady with us and felt very bad for her
Stayed 3 nights in Oct 2023
Response from Shona Conroy Tivnan on 8 Nov 2023
Good Afternoon,I hope you are keeping well. Thank you for your recent review regarding your stay at Lawlor's of Naas. I am sorry to note you did not enjoy your stay in Lawlor's of Naas this time. I will certainly pass on your comments regarding the situation with the cold. We do recommend that all guests to pre-book tables for the Bistro / Vi's Restaurant to guarantee a table, however I am sorry you did not enjoy your experience. We would love to welcome you back in the near future, Kindest Regards, Shona Conroy Tivnan, Assistant Reservations Manager