Property grounds

Reviews of Zen and Pine Resort

3 out of 5
Zen and Pine Resort
No.11, Ln. 71, Dingping Rd., Shuili, Nantou County

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 42 reviews" "
Rating 8 - Good. 24 out of 42 reviews" "
Rating 6 - Okay. 5 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and Happy
This is an exceptional place to stay in Taiwan. If You are seeking rest and relaxation, this is the place to go. Peaceful and happy, this is a really nice play to stay.
Stayed 1 night in Oct 2018
Response from 小白 on 31 Oct 2018
thank you

8/10 Good

J & M, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Spot in the Forest
Close to the Snake Kiln. Very welcoming staff. Delicious buffet breakfast. Bed was a little bit too firm.
Stayed 1 night in Jan 2018
Response from jim on 30 Jan 2018
Thank you ,nice to meet you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

aldous, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and peace
It is located in a hidden place and easy to miss the entrance when you do not know the Chinese Name but it is a peaceful place to stay.

10/10 Excellent

chia chun

Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

CHUNG-JUNG

Stayed 1 night in Feb 2023

8/10 Good

水福

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境清淨、舒適,只是過年房價偏高
Stayed 1 night in Jan 2023

8/10 Good

Lin Fan

Travelled with family
Liked: Cleanliness, staff & service
環境不錯但是有蚊子,可能是小木屋關係。去程路不好開很多霧要小心!早餐現炒很好!
Stayed 1 night in Jan 2022
Response from 小禪 on 4 Feb 2022
感謝您的評價,歡迎有機會再來光臨唷

10/10 Excellent

Chien kuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿環境,清幽雅緻。服務人員態度誠懇,是一家優良的旅社。值得再來。
Stayed 1 night in Jan 2022
Response from 小禪 on 6 Jan 2022
感謝您的評價! 歡迎有機會再來光臨唷

10/10 Excellent

YA LING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
南投賞梅花家庭旅遊
服務人員都非常親切,很有禮貌,在這住宿讓我覺得舒適,放鬆,環境清幽,又對寵物友善,真是一家很棒的民宿,以後有機會一定再來 。
信義鄉蔡家梅園
Stayed 1 night in Jan 2021
Response from 小禪 on 2 Feb 2021
謝謝您的肯定! 是我們繼續努力的動力,希望常常來我們家走走唷~~~梅花一定會為你們綻放的!!

6/10 Okay

SHU CHUN

Travelled with group
Disliked: Cleanliness, room comfort
櫃台人員服務親切,房間不會太小但雙人床房型太硬,也沒有暖氣設備
Stayed 1 night in Dec 2020
Response from 小禪 on 2 Feb 2021
謝謝您對服務人員的肯定!我們會繼續努力 暖氣的部分我們是有告知的話我們會提供,我們之後會主動詢問客人是否需要暖氣的,謝謝您的寶貴意見

6/10 Okay

SHU CHUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
服務人員親切有禮,棉被喛和但雙人床墊稍偏硬
Stayed 1 night in Dec 2020
Response from 小禪 on 1 Jan 2021
感謝您的評價,也謝謝您對服務人員的肯定!! 床的部分我們會再反映處理,謝謝您給的指教 歡迎有空再來入住或來用餐唷~

10/10 Excellent

wengwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
已是第三次入住。到水里优先选择
Stayed 1 night in Dec 2020
Response from 小禪 on 17 Dec 2020
感謝您的大力支持!!

8/10 Good

CHRISTINE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from 小禪 on 15 Dec 2020
感謝您的入住,期待後續還有機會再為您服務~

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

Chingyi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
禪與松
舒服 但早餐有些簡略,對重視早餐的人份量略少
Stayed 1 night in Feb 2020

8/10 Good

Yz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from jim on 21 Feb 2020
謝謝

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
四人房棉被數量不足
四人房卻只有2條棉被,也無從索取,這點實在不太好。
Stayed 1 night in Dec 2019

8/10 Good

Hung Tsung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境清幽
Stayed 1 night in Oct 2019
Response from jim on 23 Oct 2019
謝謝~~歡迎再次光臨

8/10 Good

HSIEH GHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合度假的旅店,風景優美
Stayed 1 night in Aug 2018
Response from 小白 on 14 Sept 2018
感謝您的支持~

8/10 Good

Yin-Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2017
Response from 禪與松 on 24 Jan 2018
您好 謝謝您的評論 若有需要改進的地方可以和我們說 謝謝您

8/10 Good

DORIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不應錯過的晚餐
我們去的時候, 只有我們四人, 所以很安靜, 周圍環境很不錯, 早晚餐都很好, 餐廳食物很好, 特別是晚餐, 服務員很用心, 值得給讚! 床是相對較硬的一種, 我覺得很好, 但友人認為比較硬不太好睡.
Stayed 1 night in Aug 2017

8/10 Good

CHING-CHUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體上是不錯的旅店。
整體上是不錯的旅店。

6/10 Okay

Chao Chin

Liked: Cleanliness, staff & service
離日月潭很近
大抵上還可以, 不過洗澡熱水不熱, 而且弄了很久怎麼樣都不熱, 洗完真的會有點冷!

10/10 Excellent

ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境清幽! 地方很大! 早餐好吃!
最貼心是衣櫃有吸濕機,可以吹乾衣服!環境清幽,地方很大!早餐很好!!!!!!!!!!!!!!!!!!!!!!!

10/10 Excellent

chun chou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點適中可去日月潭也可去信義賞梅,旅館環境優雅空氣新鮮散步令人舒服,很值得再住的養生館

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切的度假屋
服務非常親切

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務親切的飯店
服務非常親切

8/10 Good

HUI CHU

Liked: Cleanliness, staff & service, property conditions & facilities
乾淨舒適的住宿
服務人員的態度非常好,適逢中秋節還準備月餅給房客,很貼心。另外付費的晚餐,非常物超所值。

8/10 Good

Shu-Chen

Liked: Cleanliness, room comfort

10/10 Excellent

Fang-yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
人員態度親切,周遭靜謐的氛圍……是個讓人好好休憩放空的場所

8/10 Good

Yun, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不錯!
飯店為在水里往蛇窯的路上,開車旅遊算便利,離日月潭或是溪頭車程都大約一小時 客房非常舒適,可能是我們的入住日期關係,直接幫我們升級貴賓房,很舒服又寬敞! 另外加訂的晚餐及免費早餐都非常美味,還有做松枝筆的小小體驗也很不錯! 服務人員都非常熱情,是一次很棒的入住經驗!

4/10 Poor

william, taipei

Disliked: Cleanliness, property conditions & facilities, room comfort
樹木很多!
床很舒服!浴室跟馬桶可以設計成有隔間分離。乾、濕分離比較乾淨。 過於陽春,就像個香客中心,不像會館。不會想再住第二次。 抽煙區沒有和非吸煙區分開,隨時都聞得到煙味。 等待Check in 時間太長。

8/10 Good

Verified traveller

8/10 Good

a9740125, Taichung

Liked: Staff & service
環境不錯,室內有點久沒翻新一下。
從水里市區由Google導航進入的話,會從蛇窯旁的小徑進入,需要小心。如從日月潭的方向進去,會從大門進入。整體算不錯,但室內明顯有年紀的痕跡。

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
整體還不錯
整體上還不錯 小木屋有讓我們感覺很像大自然一樣 房間大,床也大,睡起來很舒服 但我覺得有幾個地方改進會更好 1.浴室蓮蓬頭會發出聲音 2.熱水很慢才熱 3.Wifi太弱,希望能增加熱點 4.隔音差,昨晚聽到隔壁電視聲和清晨時聽到機車聲

8/10 Good

CHIAHUI, TAIWAN

Liked: Property conditions & facilities
環境天然,無全天熱水,馬桶堵塞
周圍是天然環境,松樹很多很舒服,餐點也好吃,但房間有二點需改進:1.熱水只有晚上才有,冬天不是很方便2.馬桶堵塞,只好使用外面共用廁所

8/10 Good

Hsiu Chen, Taipei

Liked: Staff & service, property conditions & facilities, room comfort
很不錯,還會再來
很安靜,又悠閒! 晚餐的套餐物超所值,不容錯過~ 飯店人員很熱情~