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The check-in did not go well, as we got downgraded for the first night. The One Bedroom King Suite that we had booked was not available so we were given a Queen Suite instead. The hotel employee told us it was not a downgrade as it was on the 23th floor (good view) as opposed to the King Suite (15th ...
Great experience, friendly staff, some areas can use a bit more updating but overall clean. Not a fan of the hidden fees at check out (that should've been made aware when checking in and included already in the booking).
I’ve stayed here before, about 5 years ago and it was much as I remember it. We went to a show at PlayStation Theater, which was about 10 minute walk away. Also about a 20 minute walk from Port Authority Bus Terminal, which is where we arrived in the city. Central Park is also about 20 minutes walking ...
We had a great experience.We were able to check in early.The breakfast was excellent.We only attended the happy hour once but it was a great treat.Will recommend and stay there again
We stayed as a family of 3 and had booked a 1 bedroom apartment. When we arrived we were upgraded to a beautiful 2 bedroom. The apartment was extremely spacious - way bigger than we needed. Beds were very comfortable, furnishings lovely and kitchen well stocked with huge fridge/freezer, microwave, ...
Great hotel, staff very nice and help full. Response to request handle very efficient including follow up call. The only problem is the elevator is extremely slow both in the main lobby .
We just stayed at the hotel and loved it. The staff was great, room was great, and great location. It was about a 10 minute walk to Time Square. We would definitely stay here again.
good location and accommodations if you don't have to sleep in sofa bed, it's not very good.
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