Lobby sitting area

Reviews of The Lodge Red Hook

3 out of 5
The Lodge Red Hook
17 Seabring Street, Brooklyn, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 227 out of 402 reviews" "
Rating 8 - Good. 100 out of 402 reviews" "
Rating 6 - Okay. 38 out of 402 reviews" "
Rating 4 - Poor. 9 out of 402 reviews" "
Rating 2 - Terrible. 28 out of 402 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel
Stayed 1 night in Mar 2024
Response from Guest Services Manager on 17 Apr 2024
Hello MattThanks for the positive review - we're happy you enjoyed the accommodations at The Lodge Red Hook and we hope to see you again.

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grateful for the staff at this hotel. Olmed was kind, courteous and attentive. Hotel was clean, room was clean; bed was clean and comfortable. Just what we needed. Staff was helpful with recommendations too! Would stay here again!
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 16 Apr 2024
Hello Jennifer, thank you for your positive review! The team will be so happy to know their hard work and services were recognized and we hope to see you again at The Lodge Red Hook.

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 16 Apr 2024
Hello Tiffany, thank you so much for your review and we hope to see you again at The Lodge Red Hook!

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 3 nights in Apr 2024
Response from Guest Services Manager on 13 Apr 2024
Thank you Jesse! We truly appreciate your feedback and the kind words. We hope that the next time you visit you get the chance to explore Red Hook and its numerous shops, galleries, restaurants and bars.

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Brooklyn Terminal. The hotel was very basic. The check in and staff was limited. Room was clean and comfortable. The Breakfast buffet was amazing, many hot and cold food options. I received a lot of emails for this location, key app and preregistration.
Stayed 1 night in Mar 2024
Response from Guest Services Manager on 13 Apr 2024
Hello SallyThank you for the positive feedback. We're so happy you found your accommodation up to your standards. The team will be happy to know they've made an impact during your stay and we hope to see you again!

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for visiting family in Carroll Gardens. Nice-sized room and good price for NY hotel. The staff was very helpful in extending my stay for a couple of days without moving rooms.
Stayed 3 nights in Apr 2024
Response from Guest Services Manager on 11 Apr 2024
Greetings Jan, Thank you very much for your positive review!It was so nice having you with us. The Lodge Red Hook is dedicated to our guests and happy to help in any way possible. Our location gives you convenient access to local restaurant and shops. We hope you had a great time in NYC and stay with us again soon!

10/10 Excellent

anthony d

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 3 nights in Apr 2024
Response from Guest Services Manager on 9 Apr 2024
Thank you Anthony D! We really appreciate the kind words regarding your experience with us and we hope to see you again.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
The hotel truly surprised my wife and I for the cleanliness, hospitality of the staff and close location to the MSC cruise dock (6 blocks away) that did not require us to pay for a cab or Uber. Also, we were surprised that breakfast was also included in the rate. We would not hesitate to go back.
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 9 Apr 2024
Greetings Thomas,Thank you so much for your 5-star review! The team will be so happy to know they've made an impact on your stay and we truly can't wait to host you again on your next cruise! Let us know when you'd like to come back, we'd love to take care of your reservation!

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A solid place to stay for a night or two in Brooklyn!
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 9 Apr 2024
We’re pleased that you chose the The Lodge, Red Hook, and we look forward to the opportunity and the pleasure of serving you once again here in Brooklyn.

8/10 Good

Mingxiang

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except transportation.
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on 9 Apr 2024
Thanks for your positive review Mingxiang ! It's great to hear you enjoyed your time and neighborhood. There are different options regarding transportation, We hope to see you again soon.

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet easy check in and cute breakfast spot right on the corner.
Stayed 1 night in Mar 2024
Response from Guest Services Manager on 4 Apr 2024
Hello Jessica, We’re pleased that you chose the The Lodge, Red Hook, and we look forward to the opportunity and the pleasure of serving you once again here in Brooklyn.

10/10 Excellent

Saad

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 5 Apr 2024
Thank you Saad. We really appreciate the kind words regarding your experience with us and we hope to see you again.

10/10 Excellent

Vasyl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Все отлично
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on 4 Apr 2024
Hello Vasyl, Thank you for your review and for your comments we are glad you enjoy your recent stay and hope to see you in the near future.

2/10 Terrible

w

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 4 Apr 2024
Hello W,We would like to know why you decided to give us that low score? We are sincerely sorry that your visit did not reflect the high standards that we set for our hotel. Our goal is to always exceed our guests’ expectations.

6/10 Okay

Gonzalo, Coral Gables

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Guest Services Manager on 3 Apr 2024
Thank you Gonzalo! We appreciate the feedback and your review. Hope to see you again in Brooklyn.

8/10 Good

Christa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with excellent in and out parking. Public transportation was a bit of a walk but manageable. Top tier breakfast every morning. Nice clean room with all the amenities. Only complaint was the full size beds and the scratchy sheets.
Stayed 3 nights in Mar 2024
Response from Guest Services Manager on 2 Apr 2024
Thank you Christa for the positive review! We're so glad you were able to enjoy your stay and our accommodations at The Lodge Red Hook. There's so much more to see and explore in Brooklyn, so we hope to see you again soon!

8/10 Good

Theresa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was so comfortable it was like being at home
Stayed 1 night in Mar 2024
Response from Guest Services Manager on 29 Mar 2024
We’re pleased that you chose the The Lodge, Red Hook, and we look forward to the opportunity and the pleasure of serving you once again here in Brooklyn.

6/10 Okay

Giovanni, Freehold

Travelled with family
Disliked: Staff & service
I am not sure how it got 8.7 rating. I booked 4 rooms and we all got put in the basement with a small windows at street level. I have never stayed at a hotel where the window are this small you cannot fit in the event of a fire and is at street level. Breakfast was very good with many options and the personnel attentive. Front desk non existence. The rooms were comfortable but at least in my case a little rundown and the bathroom had stain that had not been cleaned
Stayed 1 night in Mar 2024
Response from Guest Services Manager on 26 Mar 2024
Thank you for taking the time to write about your recent stay. We are sincerely sorry that your visit did not reflect the high standards that we set for our hotel. Our goal is to always exceed our guests’ expectations. There are some rooms in our C level that represents the value or price of the bookings, We hope to see you soon in Brooklyn.

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Services Manager on 26 Mar 2024
Thank you Karen, We appreciate your feedback regarding your experience with our hotel. We hope we get the chance to see you again.

10/10 Excellent

George

Liked: Property conditions & facilities
Thank you
Stayed 1 night in Mar 2024
Response from Guest Services Manager on 26 Mar 2024
Thank you George! We really appreciate the kind words regarding your experience with us and we hope to see you again at The Lodge Red Hook.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little hotel. The rooms are clean and comfortable. The staff is kind. The linens could use some TLC - towels with mascara on them. That being said, I’d stay there again. Love Red Hook!
Stayed 2 nights in Mar 2024
Response from Roy on 19 Mar 2024
Hello Andrea. We are happy to hear you enjoyed your stay here at the Lodge Red Hook. Please come back again.

6/10 Okay

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Roy on 19 Mar 2024
Hello Joel. Thanks for the feedback. Please visit us again next time.

6/10 Okay

John

Travelled with family
Disliked: Staff & service, amenities
No restaurant dining in hotel, limited space to sit outside your small room, entrance/lobby limited and VERY noisy. Complimentary breakfast area very hot / humid. Only plus VERY close proximity to port for cruise departure
Stayed 1 night in Mar 2024
Response from Roy on 16 Mar 2024
Hello John We're so sorry you felt our accommodations were not up to your standards. We hope to change your mind on your next trip here. Thanks again for your honesty.

10/10 Excellent

Dmitry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and service
Stayed 1 night in Mar 2024
Response from Roy on 15 Mar 2024
Hello Dmitry. We are glad you had a great stay here at the Lodge Red Hook. Hope we will see you soon.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The staff were amazing. Easy check in. The rooms and property were very clean. Beds were comfortable. And breakfast was included. Not great breakfast, but something for everyone. No complaints,
Stayed 1 night in Mar 2024
Response from Roy on 15 Mar 2024
Hello Heather. Thank you for the prefect review. We are pleased you had a great stay here at The Lodge Red Hook. Please visit us again soon.

10/10 Excellent

ALBERT

Liked: Amenities
Nice and handy to cruise pier.
Stayed 1 night in Jan 2024
Response from Ghia on 11 Mar 2024
Hello Albert, thank you so much for your positive review. We love to see our cruise go-ers and we hope to see you again!

6/10 Okay

rebecca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lobby and hall reaked of pot. Our room key both days didn’t work Our room was clean and no problem there. Like the ease of parking
Stayed 2 nights in Mar 2024
Response from Ghia on 11 Mar 2024
Hello Rebecca, thank you for your feedback. While we have a strict no-smoking policy, the guests are allowed to smoke outside at least 20ft away from the property. We do however appreciate your concerns and will address this immediately.

2/10 Terrible

Sara

Stayed 1 night in Mar 2024
Response from Guest Services Manager on 30 Mar 2024
Hello Sara, We are sincerely sorry that your visit did not reflect the high standards that we set for our hotel. Our goal is to always exceed our guests’ expectations.What happened during your stay?

8/10 Good

Stephanie

Stayed 1 night in Mar 2024
Response from Guest Services Manager on 30 Mar 2024
Thank you for your review, we are glad you enjoy your recent stay and hope to see you in the near future.

10/10 Excellent

Matthrw

Stayed 1 night in Mar 2024
Response from Guest Services Manager on 27 Mar 2024
Thank you Matthrw! We really appreciate your excellent review regarding your experience with us and we hope to see you again in Red Hook, Brooklyn.

10/10 Excellent

Asuka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was amazing!
Stayed 1 night in Feb 2024
Response from Ghia on 3 Mar 2024
Hello Asuka,Thank you for your positive review and we hope to see you again at the Lodge Red hook!

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ghia on 4 Mar 2024
Hello Annie, thank you for your review. We appreciate you choosing to stay with us and we hope to see you again.

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool
Stayed 1 night in Feb 2024
Response from Ghia on 3 Mar 2024
Hello Alisha, and thank you for your positive review. We hope to see you again!

2/10 Terrible

Sheldon

Reservation was cancelled without notice. Extremely frustrating set of events that was solely the result of Expedia’s poor performance
Stayed 2 nights in Feb 2024
Response from Ghia on 3 Mar 2024
We're sorry for what you experienced.

10/10 Excellent

Liang

Travelled with family
Liked: Cleanliness, amenities
Very clean. And the breakfast tasted very good.
Stayed 1 night in Feb 2024
Response from Ghia on 26 Feb 2024
Thank you Liang, for your positive review! We're happy you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Jeymmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and so close to the cruise terminal.
Stayed 1 night in Feb 2024
Response from Ghia on 26 Feb 2024
Hello Jaymmy, thank you for your positive review, and we hope you can come back to see us again at The Lodge Red Hook.

10/10 Excellent

Douglas

Stayed 1 night in Feb 2024
Response from Roy on 20 Mar 2024
Hello Douglas. Thank you for your prefect review. We are pleased that you had a great time here at The Lodge Red Hook. Please come again.

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were cozy. Breakfast was ok.
Stayed 4 nights in Feb 2024
Response from Ghia on 26 Feb 2024
Thank you for your positive review, Jennifer! We're so glad you enjoyed the coziness of the bed. Breakfast is something we are happy to offer our guests, however the neighborhood is full of other options. We hope you can come back to explore a little more of Red Hook!

10/10 Excellent

Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ghia P on 20 Feb 2024
Thank you Denver, for the positive review!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ghia P on 20 Feb 2024
Hello Jonathan, thank you so much for your positive review and we hope to see you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was such an amazing surprise. We were leaving on a cruise the following day from the Port of Brooklyn and this hotel was perfect for us. Reasonably priced. Amazing staff. Continental breakfast was equally impressive. The bonus was it being walking distance from one of my favorite breweries. Will definitely stay here again.
Stayed 1 night in Feb 2024
Response from Ghia on 14 Feb 2024
Hello David, thank you for your positive review! The team will be so happy to know they've made an impact during your stay and we hope to see you again soon at The Lodge Red Hook!

2/10 Terrible

Izabella

Travelled with group
Disliked: Property conditions & facilities
I saw great reviews for this spot and wanted to stay here even though it was out of the way from Manhattan for NYFW. The trains are 20 minutes away and the room was dirty. The sheets under where it touches our body had blood stains. I have photos of it and the front desk did not try to help or compensate. When they finally cleaned the room again they left their dirty rag in the bathroom. I’ve never experienced such a disappointing stay.
Stayed 8 nights in Feb 2024
Response from Ghia on 14 Feb 2024
We're sorry to hear about your experience with us and we'll make sure to address your concerns immediately.

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ghia on 13 Feb 2024
Hello Sonia, thank you for your positive review and for choosing to stay with us at The Lodge Red Hook!

10/10 Excellent

Wilbert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ghia on 13 Feb 2024
Hello Wilbert, thank you for your positive review and for staying with us at The Lodge Red Hook!

10/10 Excellent

greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good affordable option for stays in Brooklyn, New York City.
Stayed 1 night in Feb 2024
Response from Ghia on 13 Feb 2024
Hello Greg, thank you for your continuous patronage at The Lodge Red Hook. You're always a pleasure to host and we look forward to your next stay!

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Feb 2024
Response from Ghia on 9 Feb 2024
Hello Victoria,Thank you for your positive review and we hope you can come back to see us at The Lodge Red Hook!

8/10 Good

jesenia

Stayed 1 night in Feb 2024
Response from Ghia on 13 Feb 2024
Hello Jesenia, thank you for your positive review and we hope to see you again at The Lodge Red Hook!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Roy on 6 Feb 2024
Hello Edward. Thanks for the awesome feedback. We are glad you had a great stay here at the Lodge Red Hook. Please stay with us again next time.

10/10 Excellent

Delta

Liked: Cleanliness, staff & service, property conditions & facilities
Location is super close to the cruise port
Stayed 1 night in Feb 2024
Response from Ghia on 4 Feb 2024
Hello Delta,Thank you for your positive review and we hope to see you again on your next trip to NYC!

6/10 Okay

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
Not bad …… but will not stay again
Stayed 1 night in Feb 2024
Response from Ghia on 4 Feb 2024
Hello Sharon,Thank you for your review. Can you give us more details as to why you would not stay with us in the future? What can we do better for our future guests?We truly appreciate you choosing to stay with us but we hope you can come back to try us again. Do let us know if you change your mind, we'd love to change your mind.