Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

Paige, it's pleasing to know you enjoyed our spacious rooms and comfortable beds at the Crowne Plaza Times Square Manhattan. Your kind words about our housekeeping team are certainly appreciated. We regret you had issues regarding hot water in the shower and the limited food service. Our aim is to ensure every guest has a memorable stay, and we're saddened to hear we did not meet your expectations this time. We're taking your comments seriously and we hope for a chance to serve you better in the future.Warm regards,Alex K.Social Media Manager

Arthur, thank you for sharing your experience at Crowne Plaza Times Square Manhattan. We're delighted you found our team members to be exceptional, and appreciated the cleanliness and our convenient proximity to local attractions. We look forward to your return visit in the future.Warm regards,Alex K.Social Media Manager

Clint, thank you for the feedback on the operating hours of our dining outlets. Your comfort and convenience are paramount to us and we understand that these areas are essential for relaxing and socializing. We've taken note of your comments and look forward to the opportunity to serve you better next time.Warm regards,Alex K.Social Media Manager

Carol, it's delightful to know that you appreciated your stay at the Crowne Plaza Times Square Manhattan. We strive to make our location convenient for all our guests. We're looking forward to welcoming you back in the future.Warm regards,Alex K.Social Media Manager

William, we appreciate your positive feedback about your stay at the Crowne Plaza Times Square Manhattan. We strive to ensure our guest's convenience and satisfaction at all times. Also, we're delighted to hear that you found our colleagues to be friendly and efficient. We're already looking forward to welcoming you back for another efficient and friendly experience. Thank you for choosing us!Warm regards,Alex K.Social Media Manager

Robert, at Crowne Plaza Times Square Manhattan, we acknowledge your mention of construction work. It's part of our continuing efforts to enhance our guest experience. We appreciate your understanding and look forward to presenting our enhanced property on your next visit. Thank you for your review.Warm regards,Alex K.Social Media Manager

Veronica, it's pleasing to hear that Crowne Plaza Times Square Manhattan provided an amazing view and that the cleanliness of our rooms exceeded your expectations. We strive to offer an exceptional stay for all our guests. We hope to welcome you back on your next visit to Manhattan.Warm regards,Alex K.Social Media Manager

Solmaz, it's wonderful to hear that you found Crowne Plaza Times Square Manhattan conveniently located. We're saddened to learn about your concerns regarding additional charges. We aim to be completely transparent about our pricing, and we encourage all guests to reach out if they need clarification on their bill. Thank you for choosing us, and we hope to welcome you back soon.Warm regards,Alex K.Social Media Manager

James, thank you for sharing your feedback. It's unfortunate to hear that your room dimensions and lighting situation didn't meet expectations. The comfort and satisfaction of our guests are our primary concerns, and we're continually striving to enhance the guest experience. Your comments will be considered in future improvements. We hope to have another chance to serve you better in the future.Warm regards,Alex K.Social Media Manager

Jonathan, we apologize for the inconvenience you experienced during your stay, specifically the issue with the in-room phone and any misunderstanding about our room service availability. We aim to provide a peaceful environment for all our guests, and it's regrettable that sound disturbances from neighboring rooms led to an unfavorable experience. We truly hope you reconsider as we assure you the mentioned issues aren't common in our services. We value your feedback and will certainly utilize it to further enhance our offerings.Warm regards,Alex K.Social Media Manager

Tracy L, your positive feedback regarding your stay at Crowne Plaza Times Square Manhattan is much appreciated. It's wonderful to hear that you found our accommodation pleasant and our rates fitting. Our team members' friendliness is something we're particularly proud of. We acknowledge your comments about the rooms and assure you we're continuously making improvements to enhance our guest's experience. Thank you again, and we look forward to welcoming you back.Warm regards,Alex K.Social Media Manager

Jose, thank you for sharing your feedback. We regret to hear about the issues you encountered during your stay especially regarding in-room amenities and certain aspects of your accommodation. Rest assured, your comments will be shared with our management for review and improvement. We hope for the chance to serve you better in the future.Warm regards,Alex K.Social Media Manager

Jacqueline, we value your feedback and thank you for taking the time to share your experience. We understand that certain elements fell short of your expectations, specifically in regard to room size and morning amenities. It's regrettable that the intermittent hot water supply caused inconvenience. We assure you that we continuously strive to provide the best experience to our guests and utilize such feedback to make necessary improvements. We hope you would consider us in the future, committed to provide an improved experience.Warm regards,Alex K.Social Media Manager

Carol, it is wonderful to hear that you appreciated Crowne Plaza Times Square Manhattan's proximity to numerous notable theaters and enjoyed your well-appointed room. We also acknowledge your note about the missing refrigerator and the relocation of our fitness center, and we certainly take your feedback on these points into consideration as we strive to ensure our guests have all the amenities they require. Thank you so much for choosing us and posting your feedback.Warm regards,Alex K.Social Media Manager

Jennifer, thank you for choosing Crowne Plaza Times Square Manhattan and for sharing your review. We're elated our location and facilities suitably met your needs. We acknowledge your feedback about our lobby bar's menu offerings and appreciate your flexibility. Rest assured, your comments are crucial in our constant effort to improve our guest's dining experiences. We hope to serve you again on your next visit.Warm regards,Alex K.Social Media Manager

Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

Scott, it's terrific to hear that you had an enjoyable stay at the Crowne Plaza Times Square Manhattan. Our team appreciates your kind words and we look forward to the future opportunity of welcoming you back. Thank you for choosing us.Warm regards,Alex K.Social Media Manager

Paul, it's uplifting to hear that you found Crowne Plaza Times Square Manhattan's proximity to dining options and attractions to your liking, making it a recommended choice for visitors. We're keen on ensuring our guests enjoy the conveniences the location offers. We're looking forward to welcoming you again soon!Warm regards,Alex K.Social Media Manager

Dana, thank you for sharing your exceptional experience at Crowne Plaza Times Square Manhattan. It's such a delight to know that Sandra made your check-in process smooth and enhanced your daughter's 16th birthday celebration with a special upgrade. We're blessed to have her as part of our team and we'll certainly relay your compliments to her. We hope to see you back for more milestone celebrations!Warm regards,Alex K.Social Media Manager

Simon John, it's really great to hear that you had a positive experience at Crowne Plaza Times Square Manhattan. We take pride in our team members who consistently strive to deliver an excellent stay for our guests. We genuinely appreciate your lovely feedback and hope to have the opportunity to welcome you back in the future.Warm regards,Alex K.Social Media Manager

Ronald, thank you for sharing your delightful experience at Crowne Plaza Times Square Manhattan. We're thrilled you enjoyed our generous room accommodations and the panoramic views right from the heart of Times Square. We can't wait to welcome you back soon!Warm regards,Alex K.Social Media Manager

Ramon, we're thrilled to hear that you found your stay at Crowne Plaza Times Square Manhattan convenient and enjoyable. It's wonderful to know you'd return. We can't wait to welcome you back on your next visit to the area.Warm regards,Alex K.Social Media Manager

Jeet, thank you for your delightful review. We're thrilled that the location of Crowne Plaza Times Square Manhattan made your NYC visit a convenient experience. We're also glad that our team members were able to facilitate an early check-in, making your day more comfortable.While we're sorry to hear about your housekeeping experience, we ensure strict protocols are followed and we certainly aim for every guest room to be serviced daily. We appreciate your understanding and your feedback is invaluable in helping us improve.We're overjoyed that your overall stay was enjoyable and you're planning to visit us again! We eagerly await your return.Warm regards,Alex K.Social Media Manager

Khya, it's apparent that you had a mixed experience. The team appreciates your endorsement of the pleasing spaces and prime position of the hotel. We regret any communication shortfalls from some team members and understand the inconvenience about gym access. We constantly strive to improve our guest experience, and your comments on the fitness center and room facilities will be considered closely. We acknowledge your feelings about the value, and we assure you that our prices reflect the premium location and amenities that we provide. It's our hope that we have the opportunity to better serve you in the future.Warm regards,Alex K.Social Media Manager

Karim, your feedback is greatly appreciated. We're delighted that you found the Crowne Plaza Times Square Manhattan's location to your liking. We aim to provide an excellent stay for our guests and we're pleased you found us well-located. We hope to see you again soon.Warm regards,Alex K.Social Media Manager

Laura, it's great to hear you enjoyed the central location of Crowne Plaza Times Square Manhattan. We pride ourselves on providing our guests with an easy access to the delights of the city. We hope you had a fantastic trip and look forward to welcoming you back in the future.Warm regards,Alex K.Social Media Manager

Nanci, we're delighted to hear you enjoyed the splendid view of Times Square from your room at the Crowne Plaza Times Square Manhattan. Our team is committed to providing a clean and well-maintained environment for our guests and we're pleased that their efforts were appreciated. We also appreciate your feedback regarding additional seating in our lobby. We're always looking for ways to improve and value your opinion. We hope to welcome you back to our well-kept hotel soon for an even better experience.Warm regards,Alex K.Social Media Manager

Jorge, it's good to learn that the hotel's central locale and cleanliness of your room met your expectations. However, it's unfortunate to hear about the inconvenience you experienced concerning your booking amendment. Although our team members strive to be as flexible as possible, there are predefined policies in place that they must adhere to. Your feedback is valued and will be used to consider improvements in our approach. We hope to have another opportunity to offer you a more positive experience.Warm regards,Alex K.Social Media Manager

Herminia, thank you for taking the time to share your experience. It's regrettable to hear about the challenges you faced with the temperature control and conditions of the room. It's crucial for us to uphold high standards of hospitality, and it appears these were not met in your interaction with our team. Your feedback about the room situation has been noted and we'll look into ensuring our room updates meet the standards our guests expect from us. We appreciate you mentioning the location advantage despite the issues encountered. We're sorry your recent stay fell short of the pleasant experience you had in 2018. Your feedback is important to us and will contribute to improvements where needed.Warm regards,Alex K.Social Media Manager

Katie, we're thrilled to hear your appreciation for Crowne Plaza Times Square Manhattan's unrivaled location and the exceptional service delivered with warmth and sophistication, provided by our team members. We have taken note of your constructive feedback about adding a refrigerator to the rooms. It's keen-eyed guests like you who help us continually enhance our amenities. Looking forward to welcoming you back soon.Warm regards,Alex K.Social Media Manager

Matthew, we're delighted you had a positive experience at Crowne Plaza Times Square Manhattan. Thank you for choosing to stay with us. We look forward to having the opportunity to serve you again in the future.Warm regards,Alex K.Social Media Manager

Juan, thank you for letting us know that your experience at the Crowne Plaza Times Square Manhattan was enjoyable. Our team members strive to provide welcoming, attentive service and we're delighted they made your stay exceptional. We look forward to hosting you during your next visit to Manhattan.Warm regards,Alex K.Social Media Manager

Maria, thank you for sharing your observations. It seems that our bustling lobby made an impression on you. We apologize if this created any inconvenience. At Crowne Plaza Times Square Manhattan, we strive to provide a relaxing environment for all our guests. We've taken note of your valuable feedback regarding the need for enhancements and rest assured, we are continuously working on property improvements. We hope you'll give us another chance in the future.Warm regards,Alex K.Social Media Manager

Laurie, it's promising to hear that our team members demonstrated kindness and were helpful, as well as that you appreciated the prime location. That said, it seems that certain aspects of your stay did not meet your expectations due to some maintenance concerns and the condition of the room. We understand your disappointment stemming from the lack of certain amenities. Please be assured that we constantly work towards raising our standards to provide an exceptional stay. Your feedback on additional charges and the lack of value for the premium view is noteworthy, and we will certainly discuss these points internally. Your complimentary remarks for Krispy Kreme beneath our location humbles us. We believe that every guest's experience is essential and we appreciate your candor in detailing your stay with us. We hope for the opportunity to better serve you in the future.Warm regards,Alex K.Social Media Manager

Lawrence, we appreciate your feedback and regret to learn of the problems you experienced with your room's amenities. Ensuring that our guests have a comfortable and enjoyable stay is our primary concern. Please know that we are dedicated to remedying any deficiencies and will take your remarks into account. We hope for the chance to provide you a better experience in the future.Warm regards,Alex K.Social Media Manager

Gloria, we're delighted to know you had a wonderful experience at Crowne Plaza Times Square Manhattan. We appreciate you taking the time to rate us and we're looking forward to hosting you again in the future!Warm regards,Alex K.Social Media Manager

Tsz Wang, we regret to hear about your recent experience at our establishment. We'd like to clarify that all additional fees are outlined during the booking process. Regarding your concerns about the hotel’s age and security measures, we are continuously working to maintain our facilities and ensure the safety of our guests. We're truly sorry if you found our team members' welcome lacking in warmth. Your feedback is essential, and we appreciate it as we strive to improve our guest experience. Thank you for choosing us and bringing these issues to our attention.Warm regards,Alex K.Social Media Manager

We appreciate you leaving your feedback with us, Rocio.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.Warm regards,Alex K.Social Media Manager

Amy, thank you for your rating. We'd love to hear more about your visit to ensure your future stays meet and exceed your expectations. Your feedback matters to us.Warm regards,Alex K.Social Media Manager

Gretchen, it's wonderful to hear about your positive experience at Crowne Plaza Times Square Manhattan. We're thrilled our prime location served your needs perfectly, and that the efficiency of our elevators impressed you. We appreciate your feedback on room amenities, like a mini-fridge, and have taken note of it. It is fantastic to know that you enjoyed the sensational views from our high-rise floors. Looking forward to your return visit.Warm regards,Alex K.Social Media Manager

Susan, we appreciate your review. It's wonderful to hear that you enjoyed your stay at Crowne Plaza Times Square Manhattan, particularly commenting on our prime location and efficient check-in process. We hope to welcome you back soon for another stellar experience.Warm regards,Alex K.Social Media Manager

Kevin Lee, thank you for leaving such a positive review. We're thrilled to hear that you enjoyed the excellent location of Crowne Plaza Times Square Manhattan. It's great to understand that our prime spot added to your travel convenience and allowed you to enjoy all the nearby attractions. We look forward to welcoming you back soon!Warm regards,Alex K.Social Media Manager

Zachary, thank you for taking the time to share your feedback. We acknowledge that you might have expected more amenities we usually offer. Rest assured we are continually working to improve and enhance the services we provide. It's heartwarming to hear that our strategic location served you well during your stay. Thank you once again, and we hope to deliver a complete experience on your next visit.Warm regards,Alex K.Social Media Manager

Elizabeth, it's delightful to hear that you had such a wonderful experience at Crowne Plaza Times Square Manhattan. We appreciate your feedback, and we're looking forward to your next visit.Warm regards,Alex K.Social Media Manager

Ana, we're thrilled to know that you had an awesome experience at Crowne Plaza Times Square Manhattan. Your succinct feedback speaks volumes, and we appreciate you choosing our hotel. We eagerly anticipate your next visit.Warm regards,Alex K.Social Media Manager

Mary, it's fantastic to hear that you appreciated the prime spot of Crowne Plaza Times Square Manhattan. We truly believe our location offers a convenient experience for those wishing to explore the city. We hope to accommodate you the next time you travel to Manhattan!Warm regards,Alex K.Social Media Manager

Donna, it's great to hear you enjoyed the prime location of Crowne Plaza Times Square Manhattan! We do want to apologize for any inconvenience caused by the problem with the water temperature. We encourage our guests to bring issues like these to our team members' attention during their stay so we can improve their experience immediately. We hope for the opportunity to host you again and provide a faultless experience.Warm regards,Alex K.Social Media Manager

Hitendra, it's unfortunate to hear that your stay didn’t meet your expectations. We strive to provide the highest level of service and it's clear we fell short this time. We appreciate your feedback as it helps us improve for future visits. Looking forward to having another chance to better serve you next time.Warm regards,Alex K.Social Media Manager