Several floors were under renovation and I was initially put in a room with a chemical smell so strong that I eventually asked to be moved. The room was also dirty — thick dust in some places, hair on the counter, paint or wallpaper flaking off some places to the touch. I was moved to another room that smelled strongly of cigarettes, even though this is a non smoking hotel. Staff were not very sympathetic to requests to move again and I suggested they come to check out the smoking smell for themselves; they never did. When I left, my floor was very messy and in the middle of being repainted.