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Great experience, staff was friendly and helpful. Provided umbrellas when it was raining.
If you’re looking for a room that cradles you to sleep with super modern amenities, look elsewhere. This hotel is ~100 years old and it feels like it on the classic side. Staff were friendly and willing to help. Close to midtown and Penn Station, so you’re just a hop skip and a jump from everything ...
All the finishes make you feel that you are in a 5 star cabin. Hard to explain the unique interior design features but they leave one super impressed with the vision of the designer and the overall success in pulling it off. High end staff and service, just a pleasure.
We had a lovely stay at the Park Lane and a beautiful city view on the 41st floor which was breath taking! Staff were extremely accommodating especially Edita on the the front desk and Marcilia our house keeper. When requested, slippers were brought to our room, the breakfast buffet was great overlooking ...
Over all it was great! I would recommend it to friends and family! Some of the staff was not friendly. But they probably were not having a good day or something. it was still great I would definatly stay here again!
Spacious rooms, beds really comfortable. Free tea and coffee in the lobby every morning. Central location just a short walk to time’s square. Handy shop next to hotel for stocking up.
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