Lobby sitting area

Reviews of Martinique New York on Broadway, Curio Collection by Hilton

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1009 reviews" "
Rating 8 - Good. 244 out of 1009 reviews" "
Rating 6 - Okay. 85 out of 1009 reviews" "
Rating 4 - Poor. 32 out of 1009 reviews" "
Rating 2 - Terrible. 40 out of 1009 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Sherry

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs ruin everything. Rooms are too small.
Stayed 1 night in Jan 2024

8/10 Good

erdem can

Liked: Cleanliness, staff & service, property conditions & facilities
Yes good materiale
Stayed 3 nights in Mar 2024
Response from Customer Service on 28 Mar 2024
Erdem Can, it's wonderful to hear that your experience at Martinique New York on Broadway, Curio Collection by Hilton was satisfactory. Thank you for sharing your kind words. The team looks forward to welcoming you back soon.

10/10 Excellent

Clayton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again
Stayed 2 nights in Mar 2024
Response from Customer Service on 26 Mar 2024
Clayton, it's wonderful to read about your positive experience at Martinique New York on Broadway, Curio Collection by Hilton. We're thrilled that you're considering us for your future trips. Our team members look forward to welcoming you back soon!

6/10 Okay

Lauren

Travelled with family
Adequate but not inspiring or exciting
Stayed 5 nights in Mar 2024
Response from Customer Service on 20 Mar 2024
Lauren, we appreciate your thoughts regarding your stay. The aim is to provide a memorable experience and it appears we missed the mark during your visit. We're taking these insights into account as we constantly strive for improvement. We do hope you'll choose us for another chance to offer a more exceptional experience in the future.

10/10 Excellent

Cassandra

Liked: Staff & service, property conditions & facilities
Excellent staff. Beautiful hotel. Great restaurant
Stayed 3 nights in Mar 2024
Response from Customer Service on 19 Mar 2024
Cassandra, thank you for sharing your wonderful experience at Martinique New York on Broadway, Curio Collection by Hilton. We're thrilled to hear that our team's excellent service, the hotel's beauty, and the dining experience stood out for you. Your positive remarks are greatly appreciated and we can't wait to welcome you back soon.

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What more to expect, when the stay is at an accessible place like this one
Stayed 2 nights in Mar 2024
Response from Customer Service on 14 Mar 2024
Suresh, thank you for your kind words. At Martinique New York on Broadway, Curio Collection by Hilton, we take pride in our prime location and are delighted to hear it enhanced your stay. We look forward to welcoming you back in the future.

10/10 Excellent

HyunJung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the second time I've stayed at this property. I returned because of it's safety, cleanliness, and convenience. I love that it's in the heart of Ktown with a large subway station practically underneath of it. I was there for seven nights this time and I really wish that I had a small fridge in my room.
Stayed 7 nights in Feb 2024
Response from Customer Service on 13 Mar 2024
HyunJung, we appreciate your return visit to Martinique New York on Broadway, Curio Collection by Hilton and are pleased to hear that our central location and cleanliness met your expectations. We acknowledge your desire for a small fridge during longer stays and have noted your feedback for our continual efforts to enhance guest experience. Should you stay with us again, please feel free to approach our team members to explore the possibility of accommodating such requests. Cheers to more memorable stays.

8/10 Good

ANNE

Liked: Cleanliness
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Stayed 3 nights in Mar 2024

6/10 Okay

Ebonee

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2024
Response from Customer Service on 8 Mar 2024
Ebonee, thank you for taking the time to rate your recent stay. It's clear that there were aspects of your visit that didn't meet expectations, and for that, we extend our sincerest apologies. We're continuously striving to improve and we consider all guest feedback invaluable in this pursuit. The team at Martinique New York on Broadway, Curio Collection by Hilton, hopes for another opportunity to provide you with an experience that meets and surpasses your expectations.

4/10 Poor

Socorro

Disliked: Cleanliness
Frank couch in lobby are torn, looks neglected
Stayed 2 nights in Dec 2023
Response from Customer Service on 5 Mar 2024
Socorro, we regret to read about your experience. It's clear that some aspects of our lobby furniture did not meet your expectations. We're continually working on upgrades — attention to details such as seating is part of that process. Your feedback is beneficial in ensuring complete satisfaction for our future guests. We trust your next stay will reflect the improvements made.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of 4, stayed in basic room with 2 double beds. Plenty of room, very comfortable, and a quite spacious, modern bathroom for NYC hotel. Ktown location is lively on weekends, lots of street food options and restaurants, coffee etc just a stroll away. Subway access could not be closer. Great location for walking up to 5th Ave, shopping, sites etc. Hotel lobby clean and welcoming staff made it a great stay!
Stayed 1 night in Mar 2024
Response from Customer Service on 5 Mar 2024
Nicole, it's heartening to know that Martinique New York on Broadway, Curio Collection by Hilton catered well to your family's needs. We're pleased that our ample space and contemporary bathroom facilities stood out for you. It's great that our promising location and close proximity to numerous locales ticked all the right boxes. We appreciate your acknowledgement of our pristine lobby and welcoming team members. Here's to another opportunity to serve you diligently in the future.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to mid town. Clean and Good Size Room. Nice bar in lobby
Stayed 1 night in Feb 2024
Response from Customer Service on 7 Mar 2024
Anne, thank you for your positive comments about the Martinique New York on Broadway. We're thrilled to hear you enjoyed your spacious room and found our location convenient. We're also pleased to know our lobby bar added to your experience. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Servando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Bed was comfortable. Great location. Walking distance. Enjoyed our stay. Staff could have been more welcoming upon arrival.
Stayed 2 nights in Feb 2024
Response from Customer Service on 21 Feb 2024
Servando, your words about the cleanliness and comfort of your room, as well as our superb location at Martinique New York on Broadway, Curio Collection by Hilton, bring us much satisfaction. However, we apologize if our team members didn't provide the warm welcome expected at the start of your stay. We acknowledge your feedback and commit to improving the arrival experience for future guests. We're thrilled you enjoyed your overall stay despite this and wish to see you again soon.

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on 21 Feb 2024
Raul, thank you for choosing Martinique New York on Broadway, Curio Collection by Hilton and for your stellar rating. It's great to learn that your stay met your expectations. We appreciate your feedback as it motivates our team to keep up the good work. We hope to welcome you back in the near future.

10/10 Excellent

Sheldon

Travelled with partner
I loved the service. The location. I loved the ambience.
Stayed 2 nights in Feb 2024
Response from Customer Service on 19 Feb 2024
Sheldon, thank you for sharing this delightful review. It's heartwarming to hear that you enjoyed the Martinique New York on Broadway, Curio Collection by Hilton's unique ambience, central location and our dedicated team's service. These elements combine to create the memorable experience we aspire to provide. We're excited to welcome you back in the future!

10/10 Excellent

Andrei, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service
Good Location
Stayed 1 night in Feb 2024
Response from Customer Service on 17 Feb 2024
Andrei, we're heartened to know that the location of Martinique New York on Broadway, Curio Collection by Hilton was to your satisfaction. Location certainly plays a vital role in choosing a hotel, and we're grateful our establishment met your preferences. Hope to see you again soon.

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Customer Service on 17 Feb 2024
Ingrid, we're thrilled that Martinique New York on Broadway, Curio Collection by Hilton made a positive impression on you. We're truly delighted to see our efforts in providing excellent service being recognized through a stellar rating. We sincerely hope to welcome you back for another outstanding experience in the future.

10/10 Excellent

Mildred

Travelled with family
Liked: Amenities, property conditions & facilities
I love it
Stayed 1 night in Feb 2024
Response from Customer Service on 13 Feb 2024
Mildred, it is heartening to hear your affection for Martinique New York on Broadway, Curio Collection by Hilton. We certainly aim to provide a memorable stay experience. We hope to have the opportunity to welcome you back again.

10/10 Excellent

Shuo Kwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on 15 Feb 2024
Thank you for the 5/5 rating, Shuo!It's excellent you enjoyed your time at Martinique New York on Broadway, Curio Collection by Hilton so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Old but renovated. Beautiful lobby
Stayed 1 night in Jan 2024
Response from Customer Service on 4 Feb 2024
Stefan, we're delighted to hear that you appreciate the updated charm of Martinique New York on Broadway, Curio Collection by Hilton. The beauty of our lobby is something we're quite proud of. We look forward to your next visit.

2/10 Terrible

Akbar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL OF THE ABOVE
Stayed 1 night in Feb 2023
Response from Customer Service on 1 Feb 2024
Akbar, it's concerning to learn of your dissatisfaction. We value feedback as they aid in our commitment to improvement. Your experience plays an important role in our ongoing efforts to enhance our services.

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Customer Service on 31 Jan 2024
Malik, it's wonderful to hear you enjoyed your stay at the Martinique New York on Broadway, Curio Collection by Hilton. We strive to provide a memorable experience and it seems like we succeeded with your visit. On behalf of our team members, thank you for the high rating and we look forward to welcoming you back on your next visit to New York.

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from Customer Service on 30 Jan 2024
David, thank you for sharing your succinct yet powerful feedback. It's uplifting to learn that your stay at the Martinique New York on Broadway, Curio Collection by Hilton was of high quality. Your satisfaction is our top priority, and receiving feedback like yours is always heartening. We eagerly anticipate making your future visits just as memorable.

10/10 Excellent

Aharon

Stayed 2 nights in Jan 2024
Response from Customer Service on 21 Mar 2024
Aharon, it's wonderful to know you had a great experience at Martinique New York on Broadway, Curio Collection by Hilton. We're pleased our offerings lived up to your expectations. Your commendation serves as a testament of our dedication to delivering superior service. We look forward to welcoming you back for another seamless stay in the future.

10/10 Excellent

Joseph, Fayetteville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of manhattan
Stayed 3 nights in Dec 2023
Response from Customer Service on 25 Jan 2024
Joseph, it's delightful to hear your appreciation for the prime location of Martinique New York on Broadway, Curio Collection by Hilton. Thanks for sharing your experience, and we hope to have the pleasure of welcoming you back in the future.

2/10 Terrible

Nick

Stayed 1 night in Jan 2024
Response from Customer Service on 11 Feb 2024
We appreciate the feedback, Nick.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

6/10 Okay

Christine

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
It was surprising that on checking into our room, there was a half eaten leftover container of food in the room’s fridge. We booked a King Deluxe room, which did not have a King bed in it. When we asked at the front desk, we were told it was a King Deluxe room, and that is the size of their “King-sized” beds. But despite those issues, it was clean and comfortable. Would probably not stay here again though.
Stayed 1 night in Jan 2024
Response from Customer Service on 14 Jan 2024
Christine, it's disappointing to hear about your recent stay. We apologize for the surprises you encountered such as an unattended item in the fridge and the confusion regarding bed size. At Martinique New York on Broadway, Curio Collection by Hilton, we strive for complete satisfaction and we failed to meet that during your visit. We're glad to hear, however, that you found your room clean and comfortable. Your feedback is invaluable in helping us improve the overall guest experience. We hope to have the opportunity to serve you better in the future.

8/10 Good

Max

Stayed 4 nights in Jan 2024
Response from Customer Service on 2 Feb 2024
Max, thank you for rating the Martinique New York on Broadway, Curio Collection by Hilton. We're pleased to see that your overall experience was positive. We appreciate you taking the time to share your valuable feedback, and look forward to welcoming you back on your next visit to New York.

6/10 Okay

Kathleen

Stayed 1 night in Jan 2024
Response from Customer Service on 1 Feb 2024
Kathleen, thank you for choosing our hotel and taking the time to share your feedback. It appears that there were aspects of your stay at Martinique New York on Broadway that did not meet your expectations. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Lora, Palm Harbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! The location is absolutely fabulous! Views for days, super safe and not to mention beautiful! We will be back for sure!
Stayed 3 nights in Jan 2024
Response from Customer Service on 13 Jan 2024
Lora, it's a delight to know your stay at Martinique New York on Broadway, Curio Collection by Hilton was such a splendid one. Your wonderful comments regarding the magnificent vistas and impressive safety measures are much appreciated. We eagerly look forward to your return.

10/10 Excellent

simon

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from Customer Service on 13 Jan 2024
Simon, thank you for sharing your exquisite rating. It's a privilege to earn such high marks from our esteemed guests. At the Martinique New York on Broadway, Curio Collection by Hilton, we take pride in ensuring a memorable experience. We look forward to welcoming you back in the future for another exceptional stay.

10/10 Excellent

Altevir

👏👏👏
Stayed 1 night in Jan 2024
Response from Customer Service on 13 Jan 2024
Altevir, it sounds like your stay with us at Martinique New York on Broadway, Curio Collection by Hilton made quite a positive impression. We take pride in the excellent service we strive to provide for our valued guests like yourself. Your applause are much appreciated, and we look forward to the next opportunity to serve you. Thank you for choosing us.

10/10 Excellent

Kazumi

Stayed 4 nights in Dec 2023
Response from Customer Service on 13 Jan 2024
Kazumi, thank you for your perfect score on Expedia! It seems like Martinique New York on Broadway, Curio Collection by Hilton met your expectations and we couldn't be happier. Next time your travels bring you back to New York, we hope to host you again. Safe travels until then.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Customer Service on 10 Feb 2024
Amy, there isn't anything quite as amazing to hear as knowing our guests thoroughly enjoyed their stay. It appears that the Martinique New York on Broadway, Curio Collection by Hilton managed to hit the mark with you! We appreciate your fantastic score and look forward to the opportunity of welcoming you back soon.

8/10 Good

Stephanie

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Customer Service on 13 Jan 2024
Stephanie, it's wonderful to hear that you enjoyed your stay at Martinique New York on Broadway, Curio Collection by Hilton. We strive to provide each guest with an exceptional experience, and inspiring reviews such as yours are a testament to our success. Your positive rating is greatly appreciated and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on 13 Jan 2024
Rosa, thank you for choosing Martinique New York on Broadway, Curio Collection by Hilton for your stay and for taking the time to share your rating. It's wonderful to know that we could provide a positive experience for you. Our team is committed to delivering exceptional service and amenities that make our guests' visits memorable. Thank you for your feedback, and we can't wait to welcome you back for another pleasant stay.

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and helpful staff.
Stayed 2 nights in Dec 2023
Response from Customer Service on 1 Jan 2024
Melanie, we appreciate your kind words about your experience at Martinique New York on Broadway, Curio Collection by Hilton. It's wonderful to know that our strategic location and the welcoming assistance of our team members added to the enjoyment of your stay. Looking forward to welcoming you back in the future.

10/10 Excellent

Tory

Stayed 5 nights in Dec 2023
Response from Customer Service on 29 Dec 2023
Tory, thank you for your stellar rating of Martinique New York on Broadway, Curio Collection by Hilton. We're thrilled you had such a satisfactory experience, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Martinique is just a wonderful gem in midtown Manhattan. The hotel is beautiful and well located in town. The staff is very helpful. We'll definitely be back again!
Stayed 2 nights in Dec 2023
Response from Customer Service on 27 Dec 2023
Garry, hearing of your positive experience at Martinique New York on Broadway, Curio Collection by Hilton truly made our day. We're glad you appreciated the striking beauty of our hotel and its prime midtown Manhattan location. It's also delightful to hear that our team members were successful in providing helpful service. We're eagerly awaiting your return, till then, safe travels!

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was awesome and the property was more that what I expect
Stayed 1 night in Dec 2023
Response from Customer Service on 26 Dec 2023
Oscar, we are thrilled that Martinique New York on Broadway met and even surpassed your expectations. Our team members strive to provide exceptional service and it's wonderful to hear that this made your stay memorable. We look forward to welcoming you back for another excellent experience.

10/10 Excellent

Sami

Stayed 2 nights in Dec 2023
Response from Customer Service on 26 Dec 2023
Sami, thank you for spending your valuable time rating the Martinique New York on Broadway, Curio Collection by Hilton. We're elated that your visit was excellent, and your continued preference means a lot to us. We hope to keep impressing you with our service and hospitality whenever your travels bring you back in our area.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 25 Dec 2023
James, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Martinique New York on Broadway, Curio Collection by Hilton!

10/10 Excellent

Dalia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Quiet and safe. Perfect location to walk to the time square and even memories staff were friendly and rooms were very clean. Excellent overall.
Response from Customer Service on 25 Dec 2023
Dalia, it's uplifting to read your positive feedback regarding Martinique New York on Broadway, Curio Collection by Hilton. We're pleased that our prime locale, alongside our dedicated team members and pristinely clean accommodations, all contributed to your wonderful experience. We look forward to your return to create more memorable experiences.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean
Stayed 1 night in Dec 2023
Response from Customer Service on 25 Dec 2023
Melanie, we're thrilled to read your succinct description of Martinique New York on Broadway, Curio Collection by Hilton. It brings us immense joy to learn that you appreciated our beautiful ambiance and cleanliness. We hope your travels bring you back to us soon.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and convenient… staff were attentive and efficient, the bar staff at the in-house restaurant were particularly good.
Stayed 3 nights in Dec 2023
Response from Customer Service on 25 Dec 2023
Andrew, thank you for your appreciative words about the cleanliness and convenience of Martinique New York on Broadway, Curio Collection by Hilton. We're delighted our diligent team members, including the bar colleagues at our in-house restaurant, left a positive impression with their attentive service too. Your commendations are a testament to our continuous efforts to offer memorable experiences and we would love the privilege to serve you again in the future.

10/10 Excellent

Ji Hee

Stayed 4 nights in Dec 2023
Response from Customer Service on 13 Jan 2024
Ji, it's wonderful to receive such a glowing rating! We at the Martinique New York on Broadway, Curio Collection by Hilton, take great pride in offering top-notch service and facilities for our guests. It's a delight to see that your stay depicted just that. We appreciate your feedback and look forward to welcoming you back for another memorable experience.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is excellent. Beautiful, comfy and close to key spots. Loved it!
Stayed 3 nights in Dec 2023
Response from Customer Service on 23 Dec 2023
Barbara, it's terrific to know that Martinique New York on Broadway, Curio Collection by Hilton met your expectations splendidly! We're pleased you enjoyed our comfortable accommodations and our proximity to key locations. Thank you for your kind words! We anticipate welcoming you back for another lovely stay.

8/10 Good

Iryna

Stayed 1 night in Dec 2023
Response from Customer Service on 24 Dec 2023
We appreciate your lovely rating, Iryna!The satisfaction of our guests is important to us so we can't wait to see you back again at Martinique New York on Broadway, Curio Collection by Hilton soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 Excellent

Yadira

Stayed 1 night in Dec 2023
Response from Customer Service on 24 Dec 2023
Thank you for the 5 out of 5 rating, Yadira!We're thrilled to see how much you enjoyed staying at Martinique New York on Broadway, Curio Collection by Hilton. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 22 Dec 2023
Ray, thank you for the wonderful rating. The entire team at Martinique New York on Broadway, Curio Collection by Hilton is thrilled to know that we were able to provide you with a fantastic stay. We appreciate your choice to stay with us and look forward to welcoming you back in the future.