All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 263 out of 681 reviews" "
10 - Excellent
263
Rating 8 - Good. 241 out of 681 reviews" "
8 - Good
241
Rating 6 - Okay. 93 out of 681 reviews" "
6 - Okay
93
Rating 4 - Poor. 46 out of 681 reviews" "
4 - Poor
46
Rating 2 - Terrible. 38 out of 681 reviews" "
2 - Terrible
38
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Michel
15 Apr 2024
Disliked: Cleanliness
Michel
Stayed 1 night in Apr 2024
Response from SheratonLGA on 24 Apr 2024
Dear Michel, Thank you for taking the time to review and for choosing our hotel. I’m happy that you enjoyed your stay.I’m looking forward to having you again as a guest in our hotel, Sincerely, Sheraton LaGuardia East Hotel
Dear Jennifer, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely Sheraton LaGuardia East Hotel
The location of the hotel is perfect, near public transportation and food. The front desk staff is the best. Three of them. Friendly and nice. But the room and the building itself is a bit old. The wall is thin, we could hear voices from other guests.
The property had nice and spacious room. Enjoyed the stay
Vikram
Stayed 2 nights in Dec 2023
10/10 Excellent
Tak
18 Nov 2023
Tak
Stayed 1 night in Nov 2023
Response from SheratonLGA on 22 Nov 2023
Dear Tak, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.Sincerely, Sheraton LaGuardia East Hotel
Dear Yujia, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Sincerely, Sheraton LaGuardia East Hotel
We came for a happy event and since we are from out of town we stayed the night. Parking, check in, and everything was easy. People were very friendly. Service was great.
Michael
Stayed 1 night in Nov 2023
Response from SheratonLGA on 22 Nov 2023
Dear Michael ,Thank you for taking the time to review and for choosing our hotel. We happy to know you enjoyed your stay.We looking forward to having you again as a guest in our hotel, Sincerely, Sheraton LaGuardia East Hotel
Great hotel, comfortable, and great location if you want to go to Flushing. Pricy, but hey, it is NYC.
Raul
Stayed 1 night in Oct 2023
Response from SheratonLGA on 22 Nov 2023
Dear Raul, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.Call us if there is anything we can help you with.Sincerely Sheraton LaGuardia East Hotel
Staff are veryy supportive and helpful when lots of carried on bags are needed to move up or move down to garage.
Zeechung
Stayed 1 night in Oct 2023
Response from SheratonLGA on 22 Nov 2023
Dear Zeechung, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant.Looking forward to seeing you again soon.Sincerely Sheraton LaGuardia East Hotel
Dear Cayden, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Sincerely, Sheraton LaGuardia East Hotel
Dear Vincent, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Sincerely, Sheraton LaGuardia East Hotel
4/10 Poor
Holly
9 Oct 2023
Holly
Stayed 2 nights in Sep 2023
Response from SheratonLGA on 22 Nov 2023
Dear Holly, Thank you so much for taking the time to share your experience of your stay, we apologies if we didn’t meet your standards, we hope you can give us another opportunity to serve you.Looking forward to seeing you again soon.Sincerely Sheraton LaGuardia East Hotel
Dear Yunhua,Thank you for taking the time to review and for choosing our hotel. I’m happy that you enjoyed your stay.I’m looking forward to having you again as a guest in our hotel, Sincerely, Sheraton LaGuardia East Hotel
8/10 Good
Monica
30 Sept 2023
Monica
Stayed 1 night in Sep 2023
Response from SheratonLGA on 22 Nov 2023
Dear Monica, Thank you so much for taking the time to share your experience of your stay, we apologies if we didn’t meet your standards, we hope you can give us another opportunity to serve you.Looking forward to seeing you again soon.Sincerely Sheraton LaGuardia East Hotel
6/10 Okay
Arlyn
Travelled with family
25 Sept 2023
Liked: Amenities
Empty body wash & shampoo.
Arlyn
Stayed 1 night in Sep 2023
Response from SheratonLGA on 22 Nov 2023
Dear Arlyn, Thank you so much for taking the time to share your experience of your stay, we apologies if we didn’t meet your standards, we hope you can give us another opportunity to serve you.Looking forward to seeing you again soon.Sincerely Sheraton LaGuardia East Hotel
My check in was pretty easy and the staff was very nice
Brian
Stayed 1 night in Jul 2023
Response from SheratonLGA on 7 Aug 2023
Dear Brian I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.Sincerely, Sheraton LaGuardia East Hotel
Always come here when I go to flushing. Great location . Friendly staff . Rooms are very clean and comfortable. On site parking is a big plus
denny
Stayed 2 nights in Jul 2023
Response from SheratonLGA on 7 Aug 2023
Dear Denny Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.Looking forward to seeing you again soon.Sincerely Sheraton LaGuardia East Hotel
Dear Aretha Mikah ,Thank you for taking the time to review and for choosing our hotel. I’m happy that you enjoyed your stay.I’m looking forward to having you again as a guest in our hotel, Sincerely, Sheraton LaGuardia East Hotel
Air conditioner was too loud I could not sleep and it was too cold
Panzhu
Stayed 2 nights in Jul 2023
Response from SheratonLGA on 7 Aug 2023
Dear Panzhu, Thank you so much for taking the time to share your experience of your stay, we apologies if we didn’t meet your standards, we hope you can give us another opportunity to serve you.Looking forward to seeing you again soon.Sincerely Sheraton LaGuardia East Hotel
10/10 Excellent
Ya Xing
18 Jul 2023
Ya Xing
Stayed 1 night in Jul 2023
10/10 Excellent
Ravi
11 Jul 2023
Ravi
Stayed 1 night in Jul 2023
Response from SheratonLGA on 7 Aug 2023
Dear Ravi I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.Sincerely, Sheraton LaGuardia East Hotel
Great for a solo traveler leaving from LGA. 15 min bus ride to terminal.
Steven
Stayed 1 night in Jun 2023
Response from SheratonLGA on 28 Jun 2023
Dear Steve, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.Looking forward to seeing you again soon.Sincerely Sheraton LaGuardia East Hotel
Dear Bernard, Thank you for your positive review. I am so glad to hear that you enjoyed your stay with us! Looking forward to your next visit , Sincerely Sheraton LaGuardia East Hotel
10/10 Excellent
Brenden
12 Jun 2023
Brenden
Stayed 1 night in Jun 2023
Response from SheratonLGA on 10 Jul 2023
Dear Brenden,Thank you for taking the time to review and for choosing our hotel. I’m happy that you enjoyed your stay.I’m looking forward to having you again as a guest in our hotel, Sincerely, Sheraton LaGuardia East Hotel
10/10 Excellent
Rebecca
10 Jun 2023
Rebecca
Stayed 1 night in Jun 2023
Response from SheratonLGA on 30 Jun 2023
Dear Rebecca,Thank you for taking the time to review and choosing our hotel. I’m happy that you enjoyed your stay.I’m looking forward to having you again as a guest in our hotel, Sincerely, Sheraton LaGuardia East Hotel
6/10 Okay
Yanfang
Travelled with family
8 Jun 2023
Liked: Staff & service
The bed is too soft, and noisy
Yanfang
Stayed 3 nights in Jun 2023
Response from SheratonLGA on 12 Jun 2023
Dear Yanfang, Thank you so much for taking the time to share your experience of your stay, we apologies if we didn’t meet your standards, we hope you can give us another opportunity to serve you Looking forward to seeing you again soon.Sincerely Sheraton LaGuardia East Hotel
Dear Enlea,Thank you for taking the time to review and for choosing our hotel. I’m happy that you enjoyed your stay.I’m looking forward to having you again as a guest in our hotel, Sincerely, Sheraton LaGuardia East Hotel
8/10 Good
Joan
Travelled with family
31 May 2023
Liked: Cleanliness, staff & service
new lobby, but wish bed can be softer
Joan
Stayed 1 night in May 2023
Response from SheratonLGA on 12 Jun 2023
Dear Joan, Thank you so much for taking the time to share your experience of your stay, we apologies if we didn’t meet your standards, we hope you can give us another opportunity to serve you .Looking forward to seeing you again soon.Sincerely Sheraton LaGuardia East Hotel
The staff are very hospitalized, enthusiastic and clean room and services. Shopping and transportation is so convenient!
Gary
Stayed 1 night in May 2023
Response from SheratonLGA on 12 Jun 2023
Dear Gary,Thank you for taking the time to review and for choosing our hotel. I’m happy that you enjoyed your stay.I’m looking forward to having you again as a guest in our hotel, Sincerely, Sheraton LaGuardia East Hotel
10/10 Excellent
giat jien
30 May 2023
giat jien
Stayed 1 night in May 2023
Response from SheratonLGA on 21 Jun 2023
Dear Giat Jien I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.Sincerely, Sheraton LaGuardia East Hotel
4/10 Poor
Princess
Business traveller
30 May 2023
Be careful with paying on Expedia and then giving the hotel your card as well. They will double charge you, and it’s hassle to get your money back bc they will say you booked through Expedia. If it happens just go through your bank instead of asking the hotel to give you your money back.
Princess
Stayed 1 night in May 2023
Response from SheratonLGA on 12 Jun 2023
Dear Princess, Thank you so much for taking the time to share your experience of your stay, we apologies if we didn’t meet your standards, we hope you can give us another opportunity to serve you Looking forward to seeing you again soon.Sincerely Sheraton LaGuardia East Hotel
The chef at the restaurant was excellent the way she made our Steaks and and short ribs of beef. Delicious.
Marisol
Stayed 1 night in Apr 2023
Response from SheratonLGA on 12 Jun 2023
Dear Marisol,Thank you for taking the time to review and for choosing our hotel. I’m happy that you enjoyed your stay.I’m looking forward to having you again as a guest in our hotel, Sincerely, Sheraton LaGuardia East Hotel
4/10 Poor
maosheng
26 May 2023
maosheng
Stayed 1 night in May 2023
Response from SheratonLGA on 21 Jun 2023
Dear Maosheng, Thank you so much for taking the time to share your experience of your stay, we apologies if we didn’t meet your standards, we hope you can give us another opportunity to serve you .Looking forward to seeing you again soon.Sincerely Sheraton LaGuardia East Hotel
Dear Sheree, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.Sincerely, Sheraton LaGuardia East Hotel
The staff was excellent, dog friendly, the only thing I’d recommend is a small pen in the parking garage for the dogs to go to the bathroom, as the area around the hotel has no place for dogs to go to the bathroom
Cynthia
Stayed 5 nights in May 2023
Response from SheratonLGA on 12 May 2023
Dear Cynthia , We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs your suggestion will be share with our team. If you’re traveling to our area gain soon, don’t hesitate to call us.Sincerely, Sheraton LaGuardia East Hotel
My stay was wonderful , all personnel were very friendly and accommodating. We had a great time with Adrian at the bar and the hotel manager . Loved the area.
lillian
Stayed 1 night in May 2023
Response from SheratonLGA on 9 May 2023
Dear Lilian,Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.Sincerely, Sheraton LaGuardia East
8/10 Good
Ying
5 May 2023
Ying
Stayed 1 night in May 2023
Response from SheratonLGA on 12 Jun 2023
Dear Ying, Thank you so much for taking the time to share your experience of your stay, we apologies if we didn’t meet your standards, we hope you can give us another opportunity to serve you .Looking forward to seeing you again soon.Sincerely Sheraton LaGuardia East Hotel
8/10 Good
Todd
27 Apr 2023
Todd
Stayed 1 night in Apr 2023
Response from SheratonLGA on 12 Jun 2023
Dear Todd, Thank you so much for taking the time to share your experience of your stay, we apologies if we didn’t meet your standards, we hope you can give us another opportunity to serve you .Looking forward to seeing you again soon.Sincerely Sheraton LaGuardia East Hotel
Dear Grace, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotelSincerely, Sheraton LaGuardia East
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotelSincerely, Sheraton LaGuardia East
Dear Lchew,Thank you for taking the time to review and for choosing our hotel. I’m happy that you enjoyed your stay.I’m looking forward to having you again as a guest in our hotel, Sincerely, Sheraton LaGuardia East Hotel
Friendly front desk. Quiet night. Close to Subway and convenient transit. The only thing that is not good is that this area is not decent enough with trash on the street. But with the price, I don’t complain.
Lin
Stayed 2 nights in Apr 2023
Response from SheratonLGA on 9 May 2023
Dear Lin, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to contact us.Sincerely, Sheraton LaGuardia East
Dear GraceThank you for staying with us and for your kind review We are looking forward to welcoming you on your next stay with us.Regards, Sheraton LaGuardia East Hotel
10/10 Excellent
Jeff
26 Mar 2023
Jeff
Stayed 1 night in Mar 2023
Response from SheratonLGA on 30 Mar 2023
Dear JeffThank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your feedback.Regards, Sheraton LaGuardia East