Interior entrance

Reviews of Canal Court Hotel

4 out of 5
Canal Court Hotel
Merchants Quay, Newry, Northern Ireland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 277 out of 425 reviews" "
Rating 8 - Good. 110 out of 425 reviews" "
Rating 6 - Okay. 24 out of 425 reviews" "
Rating 4 - Poor. 10 out of 425 reviews" "
Rating 2 - Terrible. 4 out of 425 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, the staff are excellent and friendly the food was wonderful would stay again and I have already recommended it to friends and family. Thank you to all the staff for a fantastic time.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, comfortable room and a great bar and food. Will definitely stay here again when in Newry
Stayed 5 nights in Nov 2023

10/10 Excellent

bhim

Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel, from entrance at end of Nov, the Xmas Decs are up and the place looks outstanding, the restuarant is superb, the bars are great with singers etc, perfect for weddings or any occasions including big gigs. Then on greeting at reception - The Receptionists are the most polite ever, they look so classy in their uniforms and go above and beyond to help you out. Housekeeping are all kind and friendly too. The rooms are heaven if your overlooking the canal, excellent tv channels all Irish and English, wifi is excellent, a large fridge and kettle for tea & coffee. Bathrooms are fully equipped with all you need so you dont need to bring toiletires, soft and fluffy towels. Wardrobe has slippers and dressing gowns, perfect if you want to use the fab spa and pool facilities, there is also a safe in there. There are blackout curtains and the beds you wont want to leave. Exceptionally spotless and white and clean and soft and fluffy and there is air con in every room...I had breakfast room service every morning and started me off perfectly. I cant recommend this hotel any higher its my favourite in the whole of UK & Ireland and love my trips up from Dublin with no car yet can get around no problem as there is even a courtesy bus from the train station to the hotel, and two huge shopping centres within a 10min walk, incl cinema and behind hotel a big B&M which is so much fun to shop in, cant wait for my next trip!!! Thanks again to the Receptionists!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Dyuti

Stayed 1 night in Nov 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
An excellent hotel with a great staff. Rooms were spick and span and could not be better. Staff were very helpfull. Enjoyed my stay
Stayed 2 nights in Oct 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great food and friendly staff.
Stayed 1 night in Oct 2023

8/10 Good

Czar Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Maria Yeomans

Stayed 1 night in Oct 2023

8/10 Good

Greig

Stayed 1 night in Oct 2023

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms with good services. Location is nice, parking a little tight.
Stayed 1 night in Sep 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Very comfortable room, central location, and we really enjoyed the bar too! I wish we had had time for the spa, but we did take a dip in the pool and hottub. The express bus to the Dublin airport is just across the street, very convenient!
Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent, lovely room, staff great, good location. Bar food great too. Will be back.
Stayed 1 night in Sep 2023

10/10 Excellent

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand and Fab
Lovely and the experience was Grand. Would recommend anyone !
Stayed 1 night in Aug 2023

10/10 Excellent

Leanne

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! Enjoyed it so much and sorry only staying one night. Room beautiful and spacious and bath/jacuzzi a welcome 'surprise'! Loved the hairdryer in the bathroom too. Breakfast was beautiful with such variety and choice of everything and delicious homemade brown bread! Can't wait to be back - often!! Thanks to everyone.
Stayed 1 night in Aug 2023

10/10 Excellent

Dympna

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything lovely hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Kathleen

Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Stayed 2 nights in May 2023

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the Canal Court Hotel
Stayed 1 night in Jul 2023

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Getaway Night
Hotel was very pleasant it had an atmosphere, room was quiet big and shower was great,leisure centre was very good,only drawback was menu wasn’t great value for money.
Stayed 1 night in Jul 2023

10/10 Excellent

Carol

Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

olive

Stayed 2 nights in Jun 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seasoned travellers
We enjoyed our stay at Canal Court Hotel very much. We wouldnt stay anywhere in Newry or the surrounding areas. Everything is to our satisfaction. Great stay everytime.
Stayed 3 nights in Jun 2023

10/10 Excellent

Andrea

Stayed 1 night in May 2023

10/10 Excellent

Mervyn

Stayed 1 night in May 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Stephen

Stayed 1 night in Apr 2023

10/10 Excellent

Lucy

Stayed 1 night in Apr 2023

10/10 Excellent

Rebekah

Stayed 2 nights in Apr 2023

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Staff were lovely and extremely helpful. Room was very spacious and clean. We had a meal in the main Restaurant which was heavenly. Excellent hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

Anthony

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

edmund

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambience and traditional elegance and comfort
Stayed 1 night in Mar 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice and helpful, place lovely and cean .Breakfast and dinner in both restaurants is delicious! Totally recommend
Stayed 2 nights in Mar 2023

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
Beautiful hotel lovely rooms nice facilities friendly staff very clean highly recommended
Stayed 1 night in Mar 2023

8/10 Good

Michaela

Business traveller
Liked: Cleanliness, staff & service
Lovely stay thanks
Stayed 1 night in Mar 2023

10/10 Excellent

Anne

Stayed 1 night in Mar 2023

10/10 Excellent

Emma j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Had a fantastic stay here for my husband's birthday. Staff were so friendly and the room very clean.
Stayed 1 night in Jan 2023

4/10 Poor

Jennifer

Stayed 2 nights in Dec 2022

8/10 Good

Anthony

Stayed 1 night in Dec 2022

10/10 Excellent

frank

Stayed 1 night in Nov 2022

8/10 Good

Sinead

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Comfy room,don't expect a lot of rest due to noise
Upon arrival, I thought great, we got the last parking space. Checked in with a friendly receptionist. We booked a twin room + when we got to the room, there was a king bed + a single bed. As I am 30 weeks pregnant, I was delighted with the extra space. Another positive was the powerful shower. Unfortunately when I went to have a shower, I had to step over the bath and there was no grab bar for getting back out which was quite risky being in my third trimester in case I slipped and fell. I knew not to ask for another room as the hotel was full. We had tried to book an extra room for our friends, that's how we knew it was full. We went out for dinner to The Oliver which was fantastic. We came back, had drinks in the lobby. I retired at 11pm and left the girls to enjoy the music. By 12:20am the music was still really loud so I called reception to ask when it would stop. The gentleman informed me that the music would stop at 1am. I explained that l came up at 11pm for an early night but no change of room was offered and I didnt ask as I knew they were full. The music duly stopped but the walls are thin and unfortunately you could hear each room around us as they opened/closed their doors etc. Breakfast...toast and croissants were yummy. The eggs were awful. Firstly I ordered a veggie breakfast + they brought me a full Irish. They changed it + brought me a veggie one with undercooked eggs. I explained I ordered medium, they came back with eggs completely overdone and inedible.
Stayed 1 night in Nov 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day shopping trip - Room 327
This is my yearly trip at this time of year and as usual all was amazing. The hotel looks superb and christmassy, the staff are all so nice and helpful and go above and beyond to make you happy. It really is a very professionally run hotel and this is reflected in service of all the staff from housekeeping, to bar to the receptionists they are all superb. Room 327 is at the end of the corridor and a big double room, I would like a radiator in the room as the one in the bathroom was excellent but being November it meant you had to have the aircon on all the time, except I did buy a hot water bottle on my trip so that worked better for me. Already looking forward to next years trip!
Entrance Lobby
Reception Area
Room Service Breakfast - Superb!
Another tree at reception so cosy!
Stayed 2 nights in Nov 2022

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems. Very good.
Stayed 1 night in Nov 2022