Self-Contained Studio | Private kitchen

Reviews of Atelier Serviced Apartments

Atelier Serviced Apartments
130 Carillon Avenue, Newtown, NSW

Reviews

6.2
Rating 10 - Excellent. 51 out of 439 reviews" "
Rating 8 - Good. 140 out of 439 reviews" "
Rating 6 - Okay. 125 out of 439 reviews" "
Rating 4 - Poor. 65 out of 439 reviews" "
Rating 2 - Terrible. 58 out of 439 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Shaun

Liked: Cleanliness
It had Everything I Wanted in a place to stay for a weekend. Had no real bad things.
Stayed 1 night in Apr 2023
Response from Simon on 23 Apr 2023
Thank you for taking the time to review our apartments. Have a great week!

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness
Great for the price and super easy to get to. Simon who greeted us and gave us keys was super welcoming!
Stayed 2 nights in Apr 2023
Response from Simon on 17 Apr 2023
Lucy, thank you your review. Hope the wedding went well. Simon

6/10 Okay

Verified traveller

Good: Host was responsible and at service Location near public transport and Enmore town full of restaurants, groceries and bars Bad: generally clean but cockroaches and insects were seen many times
Stayed 7 nights in Mar 2023
Response from Simon on 2 Apr 2023
Good Morning Faraz, Thank you for your review, and thank you for extending for a 2nd week.

2/10 Terrible

Peter

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Watch out for the small print parking charge. The place was filthy. No air conditioning. Overpriced. You sure get what you pay for or even less.
Stayed 10 nights in Feb 2023
Response from Simon on 16 Mar 2023
Good Afternoon Peter, sorry you were disappointed.

2/10 Terrible

Phil

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A real shocker. Mold in shower, lacked some towels, worn and stain carpets, broken hinges on cupboards, no flyscreens, mosquitos, clapped out tvs, missing lights, broken lighting, toilet flush needs repairs, oven broken, filthy sofa and chair. Look it was so bad my wife has banned me from booking accommodation ... forever!
Stayed 7 nights in Dec 2022
Response from Simon on 18 Dec 2022
Good Afternoon Phil, Can I take this opportunity to wish you a Merry Christmas!

10/10 Excellent

Martin

Stayed 6 nights in Nov 2022
Response from Simon on 25 Nov 2022
Good Morning Martin,Thank you.Have a great weekend!

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Clean and great communication
Stayed 1 night in Nov 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

2/10 Terrible

Geoff

Disliked: Amenities, property conditions & facilities
The guy running the appartments was really weird, not friendly at all. Appartments was drab and dank. I know there a thing about getting what you pay for but next time I’ll stay at Ibis next time - at least I wont need to disinfect everything. Furniture was very worn and mattress was lumpy and very poor.
Stayed 1 night in Aug 2022
Response from Simon on 21 Aug 2022
Good Morning Geoff, Have a great week!

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and comfortable.
Stayed 3 nights in Jul 2022
Response from Simon on 3 Aug 2022
Thank you for taking the time, and thank you for staying with us.

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location for rpa and king st shops.
Stayed 6 nights in Jul 2022
Response from Simon on 17 Jul 2022
Good Afternoon Mal, Thank you. Enjoy the rest of your weekend.

6/10 Okay

vicki

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Close to the hospital, walking distance
Stayed 7 nights in May 2022
Response from Simon on 17 Jul 2022
Good Afternoon Vicki, Thank you. Simon

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Would not recommend…
Communication was ok leading up to the stay and it was a last minute booking, so can give credit there, but from the moment entering our non smoking room it completely reeked of smoke. I messaged the text only mobile number about the issue with no response. After having later gone up to the shop for some air fresheners to try to alleviate the bad smell I ran into the agent and asked if he had received my message. He replied yes and looked away. I mentioned a smoking room shouldn’t be rented out as non smoking and was responded to with “I can’t help what people do” and walked away. Absolutely garbage customer service mate. It’s cheap and don’t expect much, but fix the smell before renting out the room. We ended up having to leave the place later that night as it smelt too much. The carpet was also so dirty you couldn’t tell what color it had been. Waste of money and would steer clear.
Stayed 1 night in May 2022
Response from Simon on 16 May 2022
Jeff, " I mentioned a smoking room shouldn’t be rented out as non smoking and was responded to with “I can’t help what people do” and walked away."?

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Comfortable and all amenities provided
Comfortable room. Manager was flexible and helpful. No aircon and no Foxtel so for longer stay when whether humid it can be a bit warm but that’s reflected in the price
Stayed 15 nights in Dec 2021
Response from Simon on 19 Dec 2021
Thank you, Have a great Christmas!

10/10 Excellent

Ben van der

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Great for the price .. great service
Stayed 2 nights in Nov 2021
Response from Simon on 16 Nov 2021
Thank you

8/10 Good

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Position. No dislikes good value in a busy vibrant area
Stayed 3 nights in Oct 2021
Response from Simon on 6 Nov 2021
Thank you

2/10 Terrible

Joseph

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The building manager was brilliant, nothing was too much trouble. Location was great easy to get to where I had to go. Only issue no wifi but in the grand scheme that was nothing. Value for money and great customer service.
Stayed 3 nights in Jun 2021
Response from Simon on 24 Jun 2021
Thank you for taking the time to submit a review. Thank you for your words of compliment. Hope this txt finds you happy and healthy.

8/10 Good

Merryn

Liked: Cleanliness, room comfort
I found the staff friendly, checking in and out was uncomplicated and the building was easily accessible and safe/secure. The room was clean and comfortable. The only issues I had was with the TV remote! My only other comment would be that the appliances where a bit old (but still functional). However over all my stay was positive.
Stayed 3 nights in Jun 2020

8/10 Good

Dani, Sydney

Travelled with partner
Liked: Cleanliness, amenities
Had a balcony and quiet neighbours. Heaps of crockery and cutlery, anything you could think of was there to use.
Stayed 5 nights in May 2020

8/10 Good

Allan

Liked: Cleanliness
Property delivered easy nights’ stay
A fairly unassuming Property - I have passed it on many occasions and would never have imagined it could be a casual or holiday rental. I was able to have the benefits of apartment living (including cooking facilities) close to Newtown At a reasonable cost. - the caretaker / cleaner made the hand over of access keys seamless I would stay at the property again.
Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 13 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities
Great location just a few minutes walk to vibrant Kong Street and a shirt walk to Sydney CBD.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Feb 2020

6/10 Okay

Deborah, Currumbin, QLD

The property was close to Wesley College which was convenient for me as my daughter resides there. When booking the property, it is a little misleading. There is no reception.
Stayed 1 night in Feb 2020
Response from Simon on 4 Mar 2020
Thank you for your review.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Comfortable, easy walk to university and shops. No aircon made this a very uncomfortably hot stay though.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Great location and comfortable bed but lacking some basic amenities like wifi and oven.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was within easy walking distance of all RPA facilities and king st shops
Stayed 1 night in Jan 2020
Response from Simon on 20 Jan 2020
Thank you for taking the time, and making positive feedback about our serviced apartment. Have a great day!

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value budget hotel
Huge room for the price so a great deal. Excellent location. Was a little hot with the crazy weather this summer - only fan meant it was never really cool. There was a cool change but was too noisy to have balcony door open with traffic outside. Overall though would definitely come back - great value budget hotel
Stayed 1 night in Jan 2020
Response from Simon on 20 Jan 2020
Thank you for taking the time and making positive comments about our serviced apartments. Have a great day!

2/10 Terrible

Kora

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was creepy and strange, gave off that DEXTER/YOU vibe. I would be surprised if there was hidden cameras in this creepy place. This room was beyond nasty. Stained sheets, sheets with holes, inconsistent bedding. Burn marks on the microwave, and curtains. Gum on the headboard, peeling wallpaper, the floors needed a serious cleaning. One of the rooms looked like it had vomit on the floor that had an attempt of being wiped up but not at all clean. Deep cleaning is needed for this dumpster. Mildew in the bathrooms, soiled chairs in the rooms. Dirty tables. Large hairballs on the dresser. Did I mention that the room had no AC and electricity went out an hour after we checked in but we couldn't move because every hotel in town was full for the holiday weekend, and they were overbooked. Was much better maybe sleeping in an alley way next to a dumpster or even the local park would have been much better than this garbage of a place.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Served the purpose, easy to locate, close to everything.
Stayed 1 night in Dec 2019

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible value for money.. exceeded expectations
Awesome for what we paid! I was totally freaking out about it as it got closer to the day and I was reading reviews but it’s clean, very spacious, stove, microwave, cutlery, washer and dryer. Tea and coffee. Couldn’t ask for more! Great position and just value for money!!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019

4/10 Poor

David

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was ok for a cheap nights stay in Sydney.Simon the Manager was very helpful.Would stay there again.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
No aircon which is not great, bathroom average, joinery water damaged, carpets old and weathered, musty smell of dampness within hallways
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The manager was there to greet me from the taxi. Nothing was too much. Even when I didn’t know if I was going or staying. Security was great and I felt safe and comfortable. Better pillows would be good.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Great location. Simon is nice. Carpet needs doing.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simon was very welcoming - very personal service. Everything was as described - no aircon might be difficult come summer time.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, tidy and close to all that we needed to do. Car parking as very reasonable and Simon the Manager could not have been more helpful. Overall a great stay.
Stayed 1 night in Oct 2019

6/10 Okay

Kayleen, Camden NSW

Travelled with partner
Liked: Staff & service
Affordable and close to Newtown. Tea & coffee facilities available however no milk in the fridge.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Lift was out of service for entire stay, with no communication about when it was likely to be fixed. Light in kitchen was out. Light in exhaust fan above stove was out. Full flush button on toilet didn’t work. Toilet paper holder fell out of the wall when touched. Using the toaster caused the power in the apartment to switch off at the main (there was obviously a short in the appliance). And the on-site manager was very passive aggressive upon my arrival which was a far from pleasant start to the experience of staying there. It is, however, in a great location - which is the best thing going for the establishment by far.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simon the resident manager was extremely fast to respond to any questions that I had. His service was great would certainly stay again!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Convenient location, great price, perfect for what we wanted.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019