Terrace/patio

Reviews of Hyatt Regency Nice Palais de la Méditerranée

5 out of 5
Hyatt Regency Nice Palais de la Méditerranée
13-15 Promenade Des Anglais, Boite Postale 1655 Cedex 1, Nice, Alpes-Maritimes

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1004 reviews" "
Rating 8 - Good. 214 out of 1004 reviews" "
Rating 6 - Okay. 63 out of 1004 reviews" "
Rating 4 - Poor. 16 out of 1004 reviews" "
Rating 2 - Terrible. 13 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

alexander, las vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of everything
Stayed 3 nights in Mar 2024
Response from Julien Renetaud - General Manager on 28 Mar 2024
Dear Alexander, thank you for sharing your review of the Hyatt Regency Nice Palais de la Méditerranée. We are delighted that our hotel lived up to your expectations. Sincerely yours.

10/10 Excellent

Todd M

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is just the loveliest hotel in all of Nice. My wife and I enjoyed our time here immensely. Very easy to get to Monaco, as and Cannes. The entire walkway and waterway of Nice is accessible so easily from the front of this hotel. The service is second to none. And our concierge, Antonio, Was a perfect guide to the city all week.
Stayed 7 nights in Mar 2024
Response from Julien Renetaud - General Manager on 21 Mar 2024
Dear Todd, thank you for sharing your review with the Expedia community. We are delighted to read all your compliments. I'll pass on your feedback to Antonio, who will be happy to read it. Sincerly yours.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast buffet! The best!!
Stayed 3 nights in Mar 2024
Response from Julien Renetaud - General Manager on 21 Mar 2024
Dear Daniel, thank you for sharing your review of our breakfast. Sincerly yours.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High on our list is the pool- open all year, and until 9:30 p.m.- large and indoor/outdoor, with a view of the Med. Staff continue to be excellent. Superb 'upcycling' of this historic site- with the iconic Art Deco frontage onto the Promenade des Anglais and beach; good size rooms; great breakfast choice; well maintained and tuned grand piano- all combine for a relaxing and comfortable experence. Again- Happy guests- Well Done!
Stayed 4 nights in Feb 2024
Response from Julien Renetaud - General Manager on 14 Mar 2024
Dear John, thank you for sharing your review of the Hyatt Regency Nice Palais de la Méditerranée with us. We are delighted to read all your compliments. Yours sincerely.

10/10 Excellent

Núbia

Stayed 3 nights in Feb 2024
Response from Julien Renetaud - General Manager on 28 Mar 2024
Chère Nubia, merci d'avoir partagé votre avis à propos du Hyatt Regency Nice Palais de la Méditerranée. Nous sommes heureux que notre hôtel ait été à la hauteur de vos attentes. Sincères salutations.

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful & is the perfect location! It is right across the main boardwalk - Palais des Anglais. It’s located close to numerous restaurants & plage beach clubs. It’s also 1 block from the pedestrian walk way & really close to Place Messena.
Stayed 8 nights in Feb 2024
Response from Julien Renetaud - General Manager on 29 Feb 2024
Dear Elizabeth, thank you for choosing the Hyatt Regency Nice Palais de la Méditerranée for your stay on the French Riviera. We are delighted that the location of our hotel was convenient for you. Sincerly yours.

10/10 Excellent

Kostiantyn, Belgrade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience
Stayed 1 night in Feb 2024
Response from Julien Renetaud - General Manager on 29 Feb 2024
Dear Kostiantyn, we are delighted that our hotel has lived up to your expectations. We look forward to welcoming you back. Sincerly yours.

8/10 Good

Terri

Liked: Staff & service, amenities
The staff were incredible! Nicholas and the front desk staff were great! Very pleased. There was a problem, customer in the lobby who was yelling and shouting. They were able to address his concerns. My bathroom was not cleaned though when I arrived. I did report it to staff.
Stayed 1 night in Feb 2024
Response from Julien Renetaud - General Manager on 29 Feb 2024
Dear Terri, thank you for sharing your opinion about our hotel. We are delighted to read your compliments about our teams. I will pass on your feedback to Nicholas who will be happy to read it. Sincerly yours.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Julien Renetaud - General Manager on 15 Feb 2024
Dear Ashley, thank you for sharing your review of the Hyatt Regency Nice Palais de la Méditerranée. We are delighted to have welcomed you during your stay on the French Riviera. Sincerly yours.

10/10 Excellent

Lyudmila

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location and perfect service
Stayed 8 nights in Jan 2024
Response from Julien Renetaud - General Manager on 8 Feb 2024
Dear Lyudmila, we are delighted to read your compliments about our hotel. Kind regards.

10/10 Excellent

Hadia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location beautiful view!! Loved it!!
Stayed 7 nights in Jan 2024
Response from Julien Renetaud - General Manager on 15 Feb 2024
Dear Hadia, thank you for sharing your opinion with the Expedia community. We are delighted to read your compliments. Sincerly yours.

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the view. Upgrade to ocean view was very much appreciated. Very kind staffs. Especially the lady who was the new Korean manager. We will be back.
Stayed 3 nights in Dec 2023
Response from Julien Renetaud - General Manager on 8 Feb 2024
Dear Susie, we are delighted to read your compliments. I'll pass on your feedback to Sojin, who was delighted to welcome you. Sincerly yours.

8/10 Good

Michael

Stayed 7 nights in Jan 2024
Response from Julien Renetaud - General Manager on 1 Feb 2024
Dear Natalie, thank you for sharing your review of the Hyatt Regency Nice Palais de la Méditerranée. We are delighted to have welcomed you. Best regards.

10/10 Excellent

Hardeep, Cleveland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 1st trip to Nice for a period of 4 days over the Christmas holiday and my family loved this hotel so much that my daughter wanted to write this review, which is enclosed below. "We loved it because it was very beautiful with all of the Christmas lights and the lovely beach only a few steps away. Electric scooters were rentable for a fun, convenient stroll. The front desk gave us ornaments to welcome us on our first day which was Christmas. In fact, we were upgraded to a Penthouse suite which was by far the nicest room we have ever stayed in. There was a real Christmas tree with ornaments and a gift; the tree smelled amazing, giving our room a holiday spirit. The bathtub was cavernous, enough to fit 3 people; it was so relaxing and there was no noise at night which made this very peaceful. I loved the unique pool and how you could swim both inside and outside so it wouldn't be cold for you. The property was dated but elegant and neat. The buffet breakfast had made to order omelettes, authentic pastries and breads, and a large spread of fruits and other dishes. The concierge was very helpful, helping guide us including some cool experiences and tours. This was our favorite place that we traveled to and the top 1 or 2 hotels we have stayed at in our lifetime! Our hearts miss the kind staff, chefs, room, and the unique smell of the lobby; it will be a memory to treasure for many years to come. Thank you to the wonderful staff for the unforgettable stay!
Stayed 4 nights in Dec 2023
Response from Julien Renetaud - General Manager on 10 Jan 2024
Dear Hardeep, thank you for sharing your feedback with the Expedia community. We are delighted to read all your compliments and we are glad to see that our hotel lived up to your expectations. Your feedback is the best recognition for us. Sincerly yours

10/10 Excellent

ROBIN

Travelled with family
Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2023
Response from Julien Renetaud - General Manager on 10 Jan 2024
Cher Robin, merci d'avoir pris le temps de partager votre avis à propos de votre séjour dans notre hôtel. Nous avons été ravis de vous accueillir. Sincères salutations

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Julien Renetaud - General Manager on 10 Jan 2024
Dear Igor, thank you for taking the time to share your opinion about your stay in our hotel. We were delighted to welcome you. Best regards.

10/10 Excellent

Qiwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Julien Renetaud - General Manager on 15 Feb 2024
Chère Qiwei, merci d'avoir partagé votre avis avec la communauté Expedia. Nous sommes ravis de lire vos compliments. Sincères salutations.

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome: attentive, friendly and extremely helpful. Everyone truly made you fee like they were pleased you were there. Most of them remembered and called you by name. The hotel lcoation was right in the center of the action in Nice and convenient to public transportation. Lots of dining options.
Stayed 2 nights in Nov 2023
Response from Julien Renetaud - General Manager on 30 Nov 2023
Dear Russell, thank you for sharing your review of the Hyatt Regency Nice Palais de la Méditerranée. We are delighted to read all your compliments and look forward to welcoming you back to Nice. Sincerly yours.

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, room comfort
Five star luxury and service
Fantastic hotel and location, understated luxury, service and staff friendly and helpful without exception. Loved our stay and hope we can return one day.
Stayed 2 nights in Nov 2023
Response from Julien Renetaud - General Manager on 16 Nov 2023
Dear Helena, we were delighted to welcome you to the Hyatt Regency Palais de la Méditerranée. We are delighted to read all your compliments. Sincerly yours.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Julien Renetaud - General Manager on 16 Nov 2023
Dear George, we were delighted to welcome you to the Hyatt Regency Palais de la Méditerranée. Sincerly yours.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing staff. Concierges knew everything about the options for food, sightseeing, etc. The rooms are clean and have nice views of the water. The pool is nice and the steam and sauna are terrific. They do need to improve on the food. Room service was spot on.
Stayed 7 nights in Oct 2023
Response from Julien Renetaud - General Manager on 2 Nov 2023
Dear Daniel, thank you for sharing your review with us. We are happy to read that our hotel lived up to your expectations. We look forward to welcoming you back to the Hyatt Regency Nice. Sincerly yours.

10/10 Excellent

RICHARD, Shrewsbury

Liked: Amenities, property conditions & facilities
Spectacular views
Stayed 2 nights in Oct 2023
Response from Julien Renetaud - General Manager on 2 Nov 2023
Dear Richard, first of all, thank you for sharing your review with us. We are delighted to read your compliments about the views from our hotel. Best regards.

2/10 Terrible

Wenjing

Stayed 1 night in Oct 2023
Response from Julien Renetaud - General Manager on 16 Nov 2023
Dear Wenjing, first of all, we would like to thank you for sharing your opinion about the Hyatt Regency Nice Palais de la Méditerranée. We are sorry that our establishment did not live up to your expectations. We are at your disposal if you wish to discuss your experience with us. Sincerly yours.

10/10 Excellent

Ahmad

Stayed 4 nights in Oct 2023
Response from Julien Renetaud - General Manager on 9 Nov 2023
Dear Ahmad, thank you for sharing your review about our hotel. We are happy that your stay was up to your expectations.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Front Office Team on 14 Oct 2023
Greetings from Hyatt Regency Nice Palais de la Mediterranee. We are pleased to read that you have enjoyed your stay with us and have carried back pleasant memories of our hotel and our services. Thank you again for being our guest, we hope to welcome you soon again to Hyatt Regency Nice Palais de la Mediterranee.Most sincerely,

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Julien Renetaud - General Manager on 12 Oct 2023
Dear Anonymous, thank you for sharing your opinion. We are sorry that your experience at our establishment was contrasting. Sincerly yours.

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from Julien Renetaud - General Manager on 12 Oct 2023
Chère Sandra, nous vous remercions d'avoir partagé votre avis avec la communauté Hotels.com. Nous avons été très heureux de vous accueillir au Hyatt Regency Nice Palais de la Méditerranée. Sincères salutations.

10/10 Excellent

Peter

Travelled with partner
High quality facility and team
Stayed 2 nights in Oct 2023
Response from Julien Renetaud - General Manager on 12 Oct 2023
Dear Peter, thank you for sharing your review with us. We are delighted to read your compliments about our teams. Sincerly yours.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Very pleasant stay. Staff excellent. All round good experience
Stayed 4 nights in Sep 2023
Response from Julien Renetaud - General Manager on 29 Sept 2023
Dear Alan, we are delighted that your stay lived up to your expectations. We are delighted to read your compliments about our teams. Yours sincerely .

10/10 Excellent

Roxanne, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice to stay in Nice! Close to food and shopping and right across the street from the Ocean...Great beds and great service!
Stayed 2 nights in Sep 2023
Response from Julien Renetaud - General Manager on 29 Sept 2023
Dear Roxanne, thank you for sharing your review of the Hyatt regency Nice. We are delighted to have welcomed you. Best regards.

10/10 Excellent

COURTNEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an absolutely wonderful stay at the Hyatt Nice!
Stayed 9 nights in Sep 2023
Response from Julien Renetaud - General Manager on 29 Sept 2023
Dear Courtney, we are happy to read your compliments about our hotel. Thank you for choosing the Hyatt Regency Nice for your stay. Sincerly yours.

6/10 Okay

Sean

Travelled with partner
Liked: Cleanliness, staff & service
Very standard hotel. Great location.
Stayed 2 nights in Sep 2023
Response from Julien Renetaud - General Manager on 29 Sept 2023
Dear Sean, we thank you for sharing your opinion with the Expedia community. We're delighted to have welcomed you. Sincerly yours.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Nice
Hotel was in a prime location and the service we received was outstanding. Concierge was a real highlight taking care of everting we wanted to book. Extremely helpful.
Stayed 5 nights in Sep 2023
Response from Julien Renetaud - General Manager on 20 Sept 2023
Dear Mark, first of all we would like to thank you for sharing your feedback with the Hotel.com community. We are delighted to read your compliments about our hotel and our concierges. Sincerly yours.

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Julien Renetaud - General Manager on 20 Sept 2023
Dear Brian, thank you for sharing your review of the Hyatt Regency Nice Palais de la Méditerranée. Best regards.

2/10 Terrible

SHERLY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Julien Renetaud - General Manager on 20 Sept 2023
Dear Sherly, thank you for sharing your opinion about our establishment. We are disappointed that your experience did not live up to your expectations. Please know that we are at your disposal to discuss the subject of your dissatisfaction. Sincerely yours.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We absolutely loved the Hyatt Regency Nice. It was a wonderful hotel with excellent staff
Stayed 3 nights in Aug 2023
Response from Julien Renetaud - General Manager on 20 Sept 2023
Dear Alan, thank you for sharing your opinion with us. We are delighted to read your compliments about our team. We look forward to welcoming you back. Sincerly yours.

10/10 Excellent

Hardeep

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very attentive, even weighed our luggage to ensure our shopping didn’t put us over the acceptable limit. Housekeeping did a fantastic job of daily cleaning.
Stayed 3 nights in Aug 2023
Response from Julien Renetaud - General Manager on 24 Aug 2023
Dear Hardeep, first of all we would like to thank you for sharing your review of our hotel. We are happy to read your compliments about our teams. We look forward to welcoming you back. Best regards.

10/10 Excellent

Cathy R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Julien Renetaud - General Manager on 14 Aug 2023
Chère Cathy, nous sommes ravis d'avoir pu vous accueillir au sein de notre hôtel. Nous vous remercions d'avoir partagé votre avis avec la communauté Expedia. Sincères salutations.

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Julien Renetaud - General Manager on 14 Aug 2023
Chère Stéphanie, nous vous remercions d'avoir choisir le Hyatt Regency Nice Palais de la Méditerranée à l'occasion de votre séjour sur la Côte d'Azur. Sincères salutations.

2/10 Terrible

Crystal

Very well located, and the staff were extremely nice and friendly. However, overall, the hotel itself was very average and basic. The hotel is dated and old. This is not the place to be in Nice (despite the other reviews) and definitely not worth the price we paid per night.
Stayed 3 nights in Jul 2023
Response from Julien Renetaud - General Manager on 3 Aug 2023
Dear Crystal, thank you for sharing your trip with us. We are very sorry to read your feedback about our hotel. We want all our guests to have a memorable experience during their stay on the Côtes d'Azur. We remain at your disposal should you wish to discuss your comments with us. We hope that this disappointing experience will not affect your confidence in our group and our hotel. Sincerly yours.

8/10 Good

Ruben

Stayed 3 nights in Jul 2023
Response from Julien Renetaud - General Manager on 24 Aug 2023
Dear Ruben, thank you for sharing your review of the Hyatt Regency Nice Palais de la Méditerranée. We are delighted that you have chosen our hotel for your stay on the French Riviera. Sincerly yours.

2/10 Terrible

Ana

Disliked: Cleanliness, property conditions & facilities, room comfort
Small a cigarette
Stayed 1 night in Jul 2023
Response from Julien Renetaud - General Manager on 3 Aug 2023
Dear Ana, thank you for taking the time to post your feedback. We are sorry that our hotel did not live up to your expectations. We are available if you would like to talk to us. Nevertheless, please note that our hotel is non-smoking and we are therefore very surprised by your feedback. The comfort of our guests is our priority.

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel on thee promenade in Nice, France!,
The Hyatt Regency in Nice was truly the best hotel and so glad It was recommended to me. Loved that it was in the middle of all of the action and on the Promenade. The concierges were so helpful when booking tours. Enjoyed the pool. Great housekeeping service. Comfy beds. Food great. Very friendly staff. Our patio/terrace faced the pool, the entertainment and you could see the beach area and promenade. Will stay here again when returning to Nice!
Stayed 4 nights in Jul 2023
Response from Julien Renetaud - General Manager on 27 Jul 2023
Dear Barbara, first of all we would like to thank you for sharing your feedback about our hotel. We are delighted to read all your compliments about our establishment and its teams. I would like to pass on your feedback to our concierge team, who were delighted to help you. Sincerly yours.

8/10 Good

siamak, woodland hills

Liked: Cleanliness, staff & service, property conditions & facilities
A memorable vacation site.
Stayed 5 nights in Jul 2023
Response from Julien Renetaud - General Manager on 27 Jul 2023
Dear Siamak, thank you for sharing your opinion with us. We were delighted to welcome you to the Palais de la Méediterranée. Best regards.

10/10 Excellent

Kamran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, super clean room and bathroom. So close to everything. We will be back here again for sure
Stayed 4 nights in Jul 2023
Response from Julien Renetaud - General Manager on 17 Jul 2023
Dear Kaman, many thanks for sharing your opinion with us. We are delighted to read all your compliments about our teams and facilities. We look forward to welcoming you back. Yours sincerely.

8/10 Good

Camilla

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was a beautiful hotel with a spacious and comfortable room. However, the hotel really missed a trick when they decided to put shutters in front of the balcony doors rather than having standard curtains inside – and the balcony door could not be closed from outside either. We had booked with a balcony due to me being an early riser and my husband not so much but due to the above, I wasn’t able to use it at all while he slept. I found this to be a really, really bad mistake from whoever designed these. Staff by the pool were always good to come and take your drink order when you first got there, but anything after the first one, we had to seek them out ourselves every time.
Stayed 4 nights in Jun 2023
Response from Julien Renetaud - General Manager on 6 Jul 2023
Dear Camilla, first of all we would like to thank you for your feedback on our establishment. We have taken note of your comments about the room facilities and the accessibility of our terraces. Please know that all constructive feedback helps us to continually improve. We hope that your mixed experience has not affected the confidence you have placed in our establishment and our group. Sincerly yours.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This trip we were only there for one night, but on our next trip to Nice, we'll certainly return. It was walkable to everything, good restaurants all around, and the staff was gracious and helpful. We gave it an A .
Stayed 1 night in Jun 2023
Response from Julien Renetaud - General Manager on 29 Jun 2023
Dear Linda, thank you for sharing your review of our hotel. We were happy to welcome you among us. We look forward to welcoming you back for your next stay in Nice. Sincerly yours.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joseph & Cindy
The hotel staff was among the best we have encountered. That said, the premises are impeccable. We wish to mention Antonio, the concierge, for his outstanding service and professionalism. Lena at the reception desk was also excellent to us during our stay.
Stayed 2 nights in Jun 2023
Response from Antoine Kachich - Executive Assistant on 15 Jun 2023
Dear Joseph & Cindy, thank you for choosing the Palais de la Méditerranée for your stay in Nice. We are delighted to read your feedback on our teams. I will pass on your feedback to Antonio and Lena. We look forward to welcoming you back to the Palais de la Méditerranée. Sincerly yours.

10/10 Excellent

Vinodan, Los Altos

Liked: Cleanliness, staff & service, property conditions & facilities
The concierge team were incredible!!
Stayed 10 nights in May 2023
Response from Antoine Kachich - Executive Assistant on 8 Jun 2023
Dear Vinodan, thank you for sharing your feedback with us. We are delighted that your stay lived up to your expectations. I will pass on your feedback to our concierge team. Sincerly yours

10/10 Excellent

Gilbert, Lachute

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with great amenities and great staff
Stayed 2 nights in May 2023
Response from Antoine Kachich - Executive Assistant. on 1 Jun 2023
Dear Gilbert, thank you for your feedback. We are delighted to read your compliments on the staff and amenities. Sincerly yours.