View from property

Reviews of Mercure Nice Promenade Des Anglais

4 out of 5
Mercure Nice Promenade Des Anglais
2 Rue Halevy, Nice, Alpes-Maritimes

Reviews

8.0

Very good

Rating 10 - Excellent. 327 out of 1002 reviews" "
Rating 8 - Good. 432 out of 1002 reviews" "
Rating 6 - Okay. 160 out of 1002 reviews" "
Rating 4 - Poor. 55 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a standard hotel clean and comfortable but not outstanding. Just bog standard!
Stayed 5 nights in Mar 2024

10/10 Excellent

Melissa Kaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ocean view. The staff were all friendly and helpful and did everything they could to make sure we felt welcomed and had a good stay. We loved the coffee and fruit juice in the mini fridge. The breakfast was delicious with many wonderful options. They kept our room neat and prepared for us each evening.
Stayed 9 nights in Feb 2024

8/10 Good

Bernard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location at affordable rate!
Even though the room was getting dated, it was very clean and comfortable. The staff was excellent and the location perfect!
Stayed 3 nights in Dec 2023

10/10 Excellent

Erik Charles

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk staff. Clean and quiet property. Many restaurants in a 10 minute walk.
Stayed 3 nights in Nov 2023

6/10 Okay

David

Liked: Cleanliness
Stayed 5 nights in Nov 2023

8/10 Good

Edy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We choose room with balcony with seaview. Good choice as sunrise view from balcony just worth it. But a bit disappointed with the service, reported problem with the toilet flush but not fixed until we checked out.
Stayed 4 nights in Nov 2023

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Superb location with a seaview room overlooking the Promenade des Anglais, a short walk from the beautiful Old Town. Air conditioned and soundproofed room. Minibar with free soft drinks and water dispensers on the corridors.
Stayed 5 nights in Oct 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful. Comfy bed in a quiet room off the central courtyard. Breakfast was great.
Stayed 3 nights in Oct 2023

6/10 Okay

Iain

Stayed 4 nights in Oct 2023

6/10 Okay

Björn

Stayed 2 nights in Oct 2023

10/10 Excellent

Russel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to everything; bus routes, restaurants, beach, promenade. Clean room.

8/10 Good

Ziqin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location is fantastic, we are at the center of the Prom. Des Anglais, and the sea view is as expected. The parking entrance was a bit difficult to find, we had to drive a round 2 circles due to the single lane to find the entrance. The parking has direct access to the hotel but only with stairs not elevator! If you have large luggage you still need to take the street exit and go around the corner to the hotel(which is not far). But we wish we know that earlier since we spend 5 minutes in the garage looking for access for Mercure then realize we still need to take the street exit which was right beside where we park. Other bummer is that I wish the hotel would be able to give us temporary parking pass to go in and out during the day so we don’t need to pay each time we leave garage(we stayed at another 4-star hotel in Cannes for one night and they offered that) but they didn’t have that unfortunately. The soft drinks in the mini bar was all free which was nice. But I was surprise that no bottle water was supplied. And no vanity set/nails kit/shower cap in the washroom, which those are the minimum I was expecting a 4-star hotel to supply.

6/10 Okay

Nuneaton

Travelled with group
Stayed 5 nights in Sep 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some parts are in need of refurbishment but that seems to be their plan. Nice room with sea view. Everything working but needs a new carpet and seating. Been several times. Very convenient location
Stayed 4 nights in Oct 2023

6/10 Okay

Antonio

Travelled with family
Liked: Cleanliness, room comfort
The view was good but the website shows a view and a room that does not exist. The balcony is not actually a balcony. You can not put any chairs or even have a drink outside. Not even close to what they show in their website.
Stayed 2 nights in Oct 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at hotel on holiday 4 occassions. We enjoy it very much and will be arranging our next visit. We like every thing about it. The area the people and of course tge food.
Stayed 14 nights in Sep 2023

4/10 Poor

Douglas

Travelled with partner
Disliked: Staff & service, property conditions & facilities
No lift from the car park Rooms did not even have a chair. Coffee machine did not work. Lifts word erratically.no views ,no decent breakfasts.
Stayed 4 nights in Sep 2023

10/10 Excellent

Joan

Travelled with partner
Liked: Amenities
, wonderful staff.
Stayed 4 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!
Stayed 7 nights in Sep 2023

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunny Nice
Fantastic room with a sea view very relaxing and good location to restaurants and the World Cup rugby. Busy main road but triple glazing cut out the noise.
Stayed 8 nights in Sep 2023

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient. Little noisy.
Stayed 6 nights in Sep 2023

8/10 Good

Agustín

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well located
Stayed 2 nights in Sep 2023

10/10 Excellent

Aiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure Nice is an amazing hotel. It's steps away from the beach, with ocean views even on the city view room side. The hotel is right in the middle of it all, close to the markets, the old town, the Promenade. Breakfast was also quite nice, was able to get coffee, pastries, fruits and other breakfast items. Overall it was a wonderful location, I highly recommend.
Stayed 4 nights in Aug 2023

8/10 Good

M A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Vasiliy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything, direct access to the beach
Stayed 2 nights in Aug 2023

10/10 Excellent

eytan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
1. The staff were amazing. English spoken extremely well 2. Location brilliant. Across the road from the beach and near lots of superb restaurants and cafes 3. Hotel room very clean and replenished every day with towels etc.
Stayed 2 nights in Aug 2023

2/10 Terrible

Agnes

Disliked: Cleanliness, staff & service, property conditions & facilities
bad
Stayed 1 night in Jul 2023

2/10 Terrible

Valentin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
This hotel is not what is pictured in the add or hotels.com. This is a chain and I am sure they use other locations for their pictures, or the reported quality. I suggest this is one of the worst hotels I have stayed in, not comparable to even the quality of Motel 6. The facilities were in poor shape, walls and doors with damage, bathtubs rusted, furniture with rips, tiles falling off the ceiling. Furthermore, the room has no fire exits and is about 500 feet from elevator or stairs. Circuitry exposed in multiple locations. How they can claim a 4 star rating is fraudulent and should be reported. Upon checkin and inspection of the room which by the way we paid to upgrade to the DELUXE ROOM WITH A CITY VIEW (which is again misleading as it pointed at a building wall across a back alleyway), we have requested cancelation of the stay in order to move, and were completely refused with no amendments offered. The hallways smelled of tobacco smoke and the room smelled of mildew. I showed concerns as my wife is 6 month pregnant, and they refused to discuss or provide any accommodations. Buyer beware - reviews are also misleading - likely paid for considering that only positive reviews are one word. DO NOT RECOMMEND.
Stayed 2 nights in Jul 2023

8/10 Good

Bidywati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located but ordinary in comparison. Ordinary lobby. There was an unpleasant smell in the hallway. Staff was ok. Checking was easy and the guy was helpful. I know what to expect now and I will stay there just for the convenience.
Stayed 7 nights in Jul 2023

10/10 Excellent

Billy, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and amazing view from our room.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on the beach front
This was in an amazing location!! Great stay and staff was so friendly. The room was pretty big and nice view from the balcony. My only comment is the AC, It didn’t get as cold as I liked It.
Stayed 3 nights in Jul 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2023

6/10 Okay

Maria

The location was fantastic. Very close to the water and in a vibrant area with many shops and restaurants within easy walking distance. However, the hotel itself is in need of updates to the reception, elevators, hallways and rooms, which all seem a bit dated and worn and devoid of any special touches like even artwork on the walls. In addition, carpet is not usually the best option with hotels that are so close to the water. The room pictured on expedia's website is nothing like what we experienced at this hotel. Overall, the hotel was overpriced and is at best a 3 star and I would definitely not rate it as a 4 star.
Stayed 4 nights in Jul 2023

10/10 Excellent

M MAHER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic choice .Location and service
Stayed 6 nights in Jul 2023

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service
Very good location
Stayed 4 nights in Jul 2023

4/10 Poor

Rachel

Stayed 7 nights in Jul 2023

10/10 Excellent

Paolo

Travelled with family
Liked: Property conditions & facilities
Clean! Staff was super helpful! Location was excellent! Right on the Promenade des Anglais! Close to everything!
Stayed 3 nights in Jul 2023

10/10 Excellent

Siddarth

Stayed 5 nights in Jun 2023

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is the best part of this hotel. Rooms are pretty small and simple, but if you are hanging out in your room instead of being out in Nice, then thats your fault. Close to all sorts of shops and restaurants. Across the street from the beach. Very close to some casinos as well.
Stayed 5 nights in Jun 2023

10/10 Excellent

Lourdes, Davie

Travelled with partner
Excellent location! Very friendly staff. The room was clean and spacious.
Stayed 4 nights in Jun 2023

2/10 Terrible

Ian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible, terrible, terrible.
Stayed 7 nights in Jun 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Magnifique!
Stayed 2 nights in May 2023

8/10 Good

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities
No car parking space avalanche to unload luggage.
Stayed 3 nights in May 2023

8/10 Good

Gilbert, Lachute

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place better than the Meridien Close to restaurants A bit dirty around the hotel on the streets
Stayed 4 nights in May 2023

8/10 Good

diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Nice room.. spacious. Staff at front desk was very nice.
Stayed 1 night in May 2023