Front of property – evening/night

Reviews of Hotel Nice Riviera

4 out of 5
Hotel Nice Riviera
45 Rue Pastorelli, Nice, Alpes-Maritimes

Reviews

7.8

Good

Rating 10 - Excellent. 261 out of 977 reviews" "
Rating 8 - Good. 440 out of 977 reviews" "
Rating 6 - Okay. 180 out of 977 reviews" "
Rating 4 - Poor. 63 out of 977 reviews" "
Rating 2 - Terrible. 33 out of 977 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel with the best, friendliest and most helpful staff. It's right in the heart of the city in walking distance to all the main sites. The rooms are very clean, roomy and with excitement facilities. Highly recommended!
Stayed 4 nights in Sep 2023
Response from Audrey on 30 Sept 2023
We thank you for your very kind comment which will please our team.I'm looking forward to seeing you again !The Nice Riviera team.

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Staff friendly
Stayed 2 nights in Jul 2023

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is very convenient and within walkable distance to many attractions around Nice. In general the hotel service was very pleasing and we enjoyed our stay.

2/10 Terrible

Prathy

Stayed 1 night in Jun 2023

4/10 Poor

Gayane

Liked: Cleanliness
Hotel was center of the city ,
Stayed 5 nights in Jun 2023

6/10 Okay

Fred

Stayed 1 night in May 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly and helpful staff. Fantastic place to visit and the locals were very friendly.
Stayed 4 nights in Apr 2023
Response from Nice Riviera's team on 12 Apr 2023
Many thansk for your comment.We wish you a pleasant way back home.Take care.Best regards,

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
A really good 5 night stay. There was plenty of space in our double room and the bathroom was very modern in design. The location was really excellent and are glad we had the option of indoor pool and sauna.
Stayed 5 nights in Apr 2023
Response from Nice Riviera's team on 12 Apr 2023
Thank you for your feedback.Best regards,

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise Contruction works!!! Do not book this place
Stayed 3 nights in Mar 2023
Response from Nice Riviera's team on 12 Apr 2023
Good morning,We understand your concern about the noise during the demolition process of a building across the block.We cannot be held responsible for construction in the area and regret to inform you that we have no influence on the works on site.Although we have been on several occasions asking the workers daily to reorganize their working days to start as late as possible, we have never been successful or only temporarily.Best regards,

4/10 Poor

Amit

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked as it was central location and had an indoor pool. Been marketed as a 4 star but probably the standard of a travelodge UK. Very good location however dated and the bar was very small - right next to the pool so smelled of chlorine. Pool is tiny and you have to pay extra to use it. Not really a gym, a tiny box room with a treadmill and a few weight - which doubled up as a changing room for the swimming pool! Was slightly concerned when we had a grown man changing on the pool side when my 12 year daughter was in the pool. Would be a ok 3 star but I think 4 star is a push.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very excellent and the greeting and support from Audrey was above excellent. Thank you for a very pleasant stay!
Stayed 6 nights in Jan 2023
Response from Audrey on 22 Jan 2023
Thank you very much Peter for this kind review !I definitely hope to see you back in Nice !Best regards,AudreyHOTEL NICE RIVIERA

10/10 Excellent

Nerissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very friendly, knowledgeable and helpful.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service. The front desk clerk, Clemont helped us and was very efficient and kind.
Stayed 2 nights in Jun 2022

10/10 Excellent

Vicky

Stayed 1 night in Apr 2022

10/10 Excellent

amer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in excellent location but the breakfast buffet needs improvement.
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Glyn

Travelled with family
Liked: Staff & service
Beautiful location but the hotel and rooms are very tired and dated. Bit of a musty smell in the corridors, but bearable for one night.
Stayed 1 night in Mar 2020

8/10 Good

jie

Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terror hotel
Horrendous stay and experience. Stay away from the place at all costs.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Swimming pool Good transport links Near the centre Nice breaded Nice staff
Stayed 1 night in Dec 2019

8/10 Good

MAZEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Very good stay
Stayed 2 nights in Dec 2019

10/10 Excellent

ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located for all amenities. Only point I would make is that 19 Euro for the breakfast was a bit steep for what you recieved. Can’t comment on quality. I opted to eat out. Saying this I will be booking to return next year
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 227. No internet access. We had to go into the hall to access the internet. Other than this one problem the hotel was excellent - convenient location, well maintained, helpful staff.
Stayed 2 nights in Aug 2019

6/10 Okay

Con, Australia

Heart of Nice but ageing hotel. No view at all in fact our view was the roof tops of the shops next door. No assistance with luggage or parking bay to unload. When we asked to park our car we were told no room and were directed two blocks away in city that you need to be satellite to navigate definitely not 5 star maybe 3
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like anything at this property - No way is it a 4 star hotel... More like 2* The room we were allocated on arrival was awful, we got moved straightaway after an argument with the unhelpful manager. The air conditioning does not even work, the shower no-one can fit in if you are 6foot or over... The cleanliness was awful, I left wrappers on the floor and they were still there when we checked out! The tv did not work at all, towels were rock hard, doors were so old they did not shut properly, and when we checked out they even tried to get us to pay for breakfast, when we were room only... We would NEVER return to this hotel
Stayed 3 nights in Jun 2019

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!
Excellent staff. Very clean room. Great location!
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location within walking distance of main old town and train station in opposite direction.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Only blocks from everything important.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and welcoming and really wanted to help us. The property has a small bar area and you can smell chlorine in the reception area at times but it did not spoil our time at the hotel. The room was clean, modern with an excellent shower in the bathroom. The hotels position is great a short walk from the town centre and a short walk from the station. I would definitely stay here again
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Stayed 5 nights in May 2019

4/10 Poor

Lesly

Liked: Cleanliness
Disliked: Staff & service
No AC and pool have an extra fee
We are a family of 4 coming from Denmark for the Easter break and we have never been treated so rudely in our 10 years traveling . The ad is misleading, it says it has AC , but it’s only seasonal, we arrived almost at the end of the “winter “ season Around 21 degrees and after walking a lot we arrived to a room with no ventilation, they could have just offered me a fan right away and I would have taken it but instead they yelled at me , treat me like stupid and fight between them in French in front of me. Some of the things said was: - if you are hot open the window or walk outside ( window was very close to the bed and we were worried our little one could jump out of it and we just came form walking 3 hours ) - I have told you this before on the phone , so “open your ears “ because I’m going to repeat for you ...(when staying on the ad they said AC available on the hotel ) - what are you going to do about this , leave ? Good luck with that ....( when I said I was not happy with their answer) - what do you know about what is a 4 star hotel ( when I mentioned this is not acceptable) - I don’t care about your family or what you have on the ad ( when mentioned that for Danish standards 21 degrees is hot and the ad stated AC ) At the end they gave me a fan and told me on a sarcastic way “you are welcome “. I never lost my temper or got angry at them , which is why I believe they believed it was ok to treat us like that .
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting. Room was a nice size. Hotel staff very friendly and helpful. Would recommend a stay here if visiting Nice.
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

James

Liked: Staff & service, room comfort
Great location. Very friendly staff. Beds were comfortable and large for European standards but rooms are outdated and need a little more TLC.
Stayed 1 night in Apr 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Top notch
Stayed 1 night in Apr 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Could not be happier with the place
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to access different areas of NIce and for public transport. The staff were very helpful and welcoming. The rooms had been refurbished since we last stayed there and are bright and fresh with welcome additions such as tea and coffee making facilities, They have retained the e excellent Fragonard toiletries. I would recommend tis hotel which is excellent value.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was nice, modern and very clean. All the the staff was very helpful and very pleasant.The location as great near the old city, shops and restaurants. The only thing that I could rate less than excellent was that my room was very hot, as there is no AC.. I had to leave the door open, which also allowed street noises in, so I found it very difficult to sleep.
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Breakfast was just ok. We didn’t get extra soap for 3 days. Room was just average
Stayed 1 night in Mar 2019

6/10 Okay

Lina

The hotel is not a 4 star 🌟 and no way near it .by the look of the hotel is was a 4 star in the early 90’s. I was in the room for 5 mins when I arrived , came back at 4am - slept till 10am and I checked out . The bathroom was nice , bed 🛏 was comfortable enough. Corridors were dirty , lift wasn’t working so we had the use stairs 😞. For £80 in nice I won’t complain . The bottom line is you get what you pay for .
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. close to beach, shops and restaurANTS
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Very good location easy to walk everywhere. Breakfast not the best as constantly running out of things and for €18 I would expect better.
Stayed 1 night in Oct 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was excellent
Stayed 4 nights in Sep 2018

2/10 Terrible

Tim

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
This hotel is extremely dirty. Pictures are very misleading and I would not recommend this hotel to anyone. We have staying in many different hotels all over Europe for two weeks and this was by far the worst. Viable dist , unfinished construction and over all very dingy feel and look. There are so many other options in nice for the same or lower price point. Do not waste your money here.
Stayed 1 night in Sep 2018

4/10 Poor

Khalid

Disliked: Property conditions & facilities, room comfort
Don’t book it!
The hotel should not be a 4* more like 2/3* totally disappointing hotel from the inside the room etc
Stayed 2 nights in Sep 2018