Deluxe Twin Room, Ensuite

Reviews of Sugarbeat Eating House

3.5 out of 5
Sugarbeat Eating House
Norwich road, Norwich, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 140 reviews" "
Rating 8 - Good. 51 out of 140 reviews" "
Rating 6 - Okay. 11 out of 140 reviews" "
Rating 4 - Poor. 4 out of 140 reviews" "
Rating 2 - Terrible. 1 out of 140 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Freddie

Travelled with partner
The room was pretty decent however the main issue was the noise from the road. It’s really strange how they have done nothing about it, I’ve stayed in other roadside hotels and there’s been secondary double glazing to keep the noise out and it works. Also the curtains were terrible so when you inevitably got woken up by the traffic noise the room was flooded with early morning light so there was no way you were hearing back to sleep. Hoped breakfast would make up for it, as it was included in the rate and you could choose anything from their menu. However, we ended up waiting about 40 mins for the food to arrive and it wasn’t really worth it. Sorry but that’s really unacceptable for a hotel. People want to start their days quickly. Also I was given my fruit juice in a filthy glass.
Stayed 1 night in Mar 2024

6/10 Okay

Jagdish

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Service in the evening was top notch
Stayed 1 night in Mar 2024

8/10 Good

Naresh Saralkumar

Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Unfortunately this was my 3rd stay and was not good compared to my previous stays, there was a lot of noise from the room above, I believe staff accommodation twice I asked for if it could be sorted and it wasn't. The A/C then stopped working meaning I had to sleep with the window open and try to sleep with the constant road noise.
Stayed 1 night in Nov 2023

8/10 Good

Barbie

Liked: Cleanliness, staff & service, property conditions & facilities
Mixed feelings
Too noisy by busy road, not the best of sleep. No milk in room. Food very good including breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever
Could not fault it, people food and rooms excellent.
Stayed 3 nights in Oct 2023

10/10 Excellent

ELAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful place, brilliant care and service
Stayed 1 night in Oct 2023

10/10 Excellent

Bernard

Travelled with partner
Everything was excellent brilliant accommodation and good food.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

barbara

Liked: Cleanliness, property conditions & facilities, room comfort
One night stop over.
Excelent food and great breakfast. Great value for money Accomadation downside a bit noisy as on the main road and our room at front of property. But would certainty stay again
Stayed 1 night in Aug 2023

10/10 Excellent

Nicky

Stayed 1 night in Aug 2023

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy, very welcoming and a toom with air con!!!!😊
Stayed 1 night in Aug 2023

2/10 Terrible

Pauline

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was comfortable, the wine and meals were good, and the staff was friendly, helpful, and informative.
Stayed 2 nights in May 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, great food
We really enjoyed our stay - staff were very friendly, room was comfortable and having a fridge and fresh milk was a nice touch. The breakfast was fantastic, as was our evening meal. There is quite a bit of traffic noise from the road but the windows blocked it out well.
Stayed 1 night in Apr 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, room comfort
Great stay!
Great stay in a no frills but comfortable and friendly 'Auberge'. A couple of minor maintenance issues but they did not detract from our stay. Lovely staff and super breakfast with a full menu choice.
Stayed 1 night in Apr 2023

10/10 Excellent

clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not on the menu they assembled a lovely vegan cooked breakfast for me. Staff were lovely and helpful. Bed was really very comfy. The only thing I'd like different was the room was too warm, even though it was -5 outside and we had the window open and the heating off
Stayed 1 night in Mar 2023

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place let down
Great beef eater esc hotel. Good menu. Good prices. Staff all brilliant. Only issue- no breakfast until 9am , so useless for business travelers.
Stayed 1 night in Feb 2023

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and service.
Great food and great service. Had to leave before breakfast was served, so they provided this the night before! Main road outside can be a little noisy though.
Stayed 1 night in Feb 2023

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was fine except that the included breakfast only started at 0900 am. Alternative was supplied but not the same as a cooked one.
Stayed 1 night in Dec 2022

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class stay
We've stayed in many B&B's in Norwich but this one was certainly one of the best.Accomodation was spotlessly clean ,bed was so comfortable,very impressed as I have back issues so find most beds uncomfortable.Breakfast ,such a choice available and it tasted delicious too.We ate in the restaurant in the evening too and couldn't fault the food.We will stay again ,without any doubt .
Stayed 1 night in Dec 2022

10/10 Excellent

Steve

Stayed 1 night in Nov 2022

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good venue, good food. Cleanliness excellent. Just beware of sloping ceilings in certain rooms!
Stayed 1 night in Nov 2022

10/10 Excellent

Charles

Stayed 1 night in Nov 2022

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay with lovely staff, good amenities and an excellent breakfast
Stayed 1 night in Oct 2022

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, staff & service
Room was fine, apart from a very noisy kitchen extraction system which, along with the road noise, meant a poor night's sleep. Nice touch with the fresh milk in the fridge, much nicer cup of tea for it. Dinner was very nice.
Stayed 1 night in Oct 2022

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient staff. Choice of eating indoor or outdoor. Food was tasty and reasonably priced. Room was clean and comfortable.
Stayed 1 night in Sep 2022

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed a very comfortable one night stay at sugarbeet, bed was huge and the sheets were certainly not cheap! Breakfast was huge, with a very good menu to choose from. Staff were polite and courteous, and we would definitely recommend this guest house.
Stayed 1 night in Sep 2022

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to amenities
Fantastic chilled rooms with air con, road noise reduced by triple glazing. Great food offering for all day meals
Stayed 3 nights in Aug 2022

8/10 Good

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff, convenient location near our family.
Stayed 3 nights in May 2022

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Lovely stay even better with air conditioning in room now as rooms get very hot and due to traffic .Staff warm and helpful.Rooms clean Food very good breakfast lots of choices .The only little moan was a wedding on the Saturday that was not the problem it was the idiots in the room next door swearing shouting and making as much noise as they could till 1 o clock in the morning not staff fault as you can’t help the people that book in but next time I will check if anything going on .We have stayed here many times before and hopefully again
Stayed 3 nights in May 2022

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our over night stay. An excellent choice for breakfast and room was comfortable and cosy.
Stayed 1 night in Apr 2022

10/10 Excellent

maxine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean & spacious. The restaurant food was lovely, big portions and very tasty. The breakfast included in the room rate was excellent for content & flavour. I’d highly recommend
Stayed 1 night in Mar 2022

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general very comfortably bed and room okay . Evening meal okay . Very Noisy people in the other Room till about 11:00 p.m. noisy rooms in gen Shame breakfast doesn't start servicing till 9:00 a.m. But was given the night before A bowl cereal and natural yoghurt and a sandwich. Stair carpet in need of z good clean.
Stayed 1 night in Feb 2022

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really exceptional
What a beautiful place room was really big very clean and beautiful decorated. The staff so polite friendly and helpful. Breakfast was enormous and beautifully cooked. I couldn’t fault it in anyway .
Stayed 1 night in Jan 2022

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pleasant, the bed was large and very comfortable.
Stayed 2 nights in Oct 2021

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and en-suite excellent, very clean. Restaurant also excellent, good range of choices for dinner and breakfast with gluten free options too!
Stayed 2 nights in Oct 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little B&B/ restaurant and bar. Excellent value got money and breakfast exceptional.
Stayed 1 night in Sep 2021

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
After cycling the tour de broads this was a great place to come to. The staff were all great from the moment we arrived. Lovely clean room and a good shower. Only slight issue with the room was that it was really hot, however that was partly down to me as i didn't see the aircon unit till the next morning. The Sunday roast i had was lovely. Probably not the place to stay if you are looking to explore the city but i would highly recommend a stay here.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great service and food
We stayed as we were on route to a wedding, so arrived just as dinner was due to stop serving and check in was quick efficient and we had time to eat in the restaurant. Food was great and prices were fairly good for the wine too. Room was clean and had everything you needed, was starting to look a little tired so nothing major, the only down side was there were no black out blinds so we woke up really early. The bed was not as comfortable as we are used too so maybe needed a new topper. For 1/2 nights its perfectly fine.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, room clean, comfortable bed, great size en-suite, tea / coffee facilities in room, mini fridge with fresh milk & water. Breakfast choices excellent.
Stayed 2 nights in Jul 2021

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really pleasant stay at sugar beet. Had room on front ,overlooking main road ,take your ear plugs ! Room and bed very comfortable. Breakfast good but really miss self service buffet style for cereals etc.
Stayed 2 nights in Jul 2021

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay. Bright clean rooms with aircon if needed. Slight Rd noise but didn't bother us. Food was limited menu but good and staff and service were fantastic. Breakfast was included and very tasty. Definitely will be returning.
Stayed 1 night in May 2021