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Reviews of Cannery Hotel & Casino

3.5 out of 5
Cannery Hotel & Casino
2121 E Craig Rd, North Las Vegas, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 725 out of 1340 reviews" "
Rating 8 - Good. 367 out of 1340 reviews" "
Rating 6 - Okay. 136 out of 1340 reviews" "
Rating 4 - Poor. 64 out of 1340 reviews" "
Rating 2 - Terrible. 48 out of 1340 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David, Fullerton

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We regularly stay here when we are racing at the Strip at LVMS
Stayed 1 night in Apr 2024
Response from Cannery Hotel & Casino on 17 Apr 2024
Thank you for rating us five stars, David! We are delighted to see you enjoyed your experience and we look forward to your next visit.

8/10 Good

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
I love the buffalo chicken sandwich I ate that every night of my stay , it was delicious, highly recommended it 🙌
Stayed 3 nights in Apr 2024
Response from Cannery Hotel & Casino on 17 Apr 2024
We appreciate your review and feedback, and we are looking forward to the opportunity to serve you again. Thank you, Clinton!

10/10 Excellent

Cliff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely nothing bad to say loved the place will stay many more times in the future. A
Stayed 4 nights in Apr 2024
Response from Cannery Hotel & Casino on 16 Apr 2024
We appreciate you taking the time to share your positive experience with us, Cliff. We value your patronage and hope to have the pleasure of serving you again in the near future with our guest service.

10/10 Excellent

Susan Le

Liked: Cleanliness
Awesome
Stayed 5 nights in Apr 2024
Response from Cannery Hotel & Casino on 16 Apr 2024
Thanks so much for sharing your feedback about our service, Susan. We're glad to hear that our team's performance exceeded your expectations.

8/10 Good

Stanley

Business traveller
Liked: Cleanliness, staff & service
need more dining options, the Victory has seemed to go downhill since my last visit.
Stayed 3 nights in Apr 2024
Response from Cannery Hotel & Casino on 16 Apr 2024
Thanks for your feedback and for taking the time to leave us a rating, Stanley. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

10/10 Excellent

warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cannery Hotel & Casino on 16 Apr 2024
Thank you so much for the five-star rating, Warren! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

8/10 Good

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Nellis Air Force Base. Several restaurants on-site and tons more in walking distance.
Stayed 1 night in Apr 2024
Response from Nick G. on 13 Apr 2024
Hi Jen,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

4/10 Poor

Mayra Jeanette

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I gave it this rating because to start off my room was located in the first floor and it smelled a lot like smoke and penetrated the rooms. I stayed there with my children and I didn’t feel it was safe for my children including my infant baby to breathe that smell. Our nose and throat were really bothering us. I asked to be moved to another room. I was moved to the second floor one in which the smoke smell wasn’t as bad but it still had a light smell like it. When I opened the second room I was moved to, it also had a bad odor like humidity, dirty, old. I asked to be moved once again and by now the receptionist gave like a sarcastic smile when I told her that room also had a bad different type of odor. She moved us to another room and the smell was better but not what I expected. I also feel like the rooms need a little upgrade specially the bath tubs in which they still use curtains. Upon our check out, my total came out to be higher than the Total I was given on Expedia for the stay. That took me by surprise. I asked about these charges but they just had an answer for everything and said Expedia did not charge the hotel fees and taxes in which the Expedia transaction said it included these fees. I will have to follow up and go over these charges one more time.
Stayed 2 nights in Apr 2024
Response from Nick G. on 8 Apr 2024
Hi Mayra,Air quality is important to us, as some guests may be sensitive to smoke. We will inform our team of your feedback. Please contact us directly through our official property website for us to learn more.

10/10 Excellent

Diane, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
The Cannery Hotel and Casino is kept up nicely. The Club is a great place to watch bands too. Nice stage and sound system. We went to see a band and then stayed for the night. Rooms are comfortable and clean
Stayed 1 night in Apr 2024
Response from Nick G. on 8 Apr 2024
Hi Diane,Thank you for sharing your wonderful experience with us! We eagerly look forward to seeing you again soon to provide more excellent service!

4/10 Poor

Shumeka

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We are locals and this was our first time staying here. We decided to stay here for 1 quiet night away from the kids. The casino smelled way too much of cigarette smoke, which we overlooked considering it is a casino. We were on the 1st floor and the hallways smelled like a sewage. Not a good impression for our first stay. Luckily, our room did not smell of sewage or smoke. It was a decent room. Nice size and clean. The bed was fairly comfortable, but the sheets were thin. The room was very cold when we entered and took a while to heat up. There are just a few restaurant options available within the hotel, but there are better options a short drive away. The best attraction here would be the connected movie theatre. We actually decided to leave early as we just couldn’t get comfortable. The room isn’t well insulated and we kept getting awoken by the slamming of doors and loud people in the hallway. Despite our gripes, it’s an ok hotel to stay. However, we probably won’t.
Stayed 1 night in Apr 2024
Response from Nick G. on 8 Apr 2024
Hi Shumeka,Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly Staff--Front Desk, Victory Cafe, Carve, and Security--Loved seeing the visibility of the Security Staff 24/7
Stayed 5 nights in Mar 2024
Response from Nick G. on 7 Apr 2024
Hi Charles,Thank you for sharing your wonderful experience with us! We eagerly look forward to seeing you again soon to provide more excellent service!

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Not being a gambler I can’t rate this in that regard necessarily. I stayed here because it was near a venue for an event. A moderate sized casino area with a couple of good restaurants, one definitely fancier and more expensive. But there are numerous food options nearby. The walls of the hotel are on the thin side so it can be noisy. But overall for the price I could recommend it.
Stayed 2 nights in Apr 2024
Response from Nick G. on 7 Apr 2024
Hi James,Thank you for your positive feedback from your recent visit. We look forward to your next trip!

8/10 Good

Chet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is huge and has a good size casino
Stayed 1 night in Apr 2024
Response from Nick G. on 7 Apr 2024
Hi Chet,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

10/10 Excellent

Shelley

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nick G. on 7 Apr 2024
Hi Shelley,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Nick G. on 4 Apr 2024
Hi Philip,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 Excellent

Reina

Liked: Property conditions & facilities
Love it here
Stayed 2 nights in Mar 2024
Response from Nick G. on 13 Apr 2024
Hi Reina,We're so grateful for your wonderful feedback! Your support means the world to us, and we can't wait to welcome you back with top-notch service.

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't like is to check in at 4:00 pm I think we should be able to check in at least at 2:00 pm that will be nice. But I like the is nice and quiet inside the room.
Stayed 1 night in Mar 2024
Response from Nick G. on 1 Apr 2024
Hi Gregorio,Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

10/10 Excellent

Samuel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place will stay again
Stayed 3 nights in Mar 2024
Response from Nick G. on 1 Apr 2024
Hi Samuel,Thank you for taking the time to share your wonderful experience with others! We hope to welcome you again soon for more five-star guest service.

10/10 Excellent

Tatiana, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s conveniently located in the outside of Vegas, making it easier to get in and out of the city. Only negative is the strong smoking smell all over the facilities, including the restaurants. Other than that, it was a fine place to spend the night.
Stayed 1 night in Mar 2024
Response from Nick G. on 1 Apr 2024
Hi Tatiana,Thanks for sharing your great experience! Hope to see you soon for more outstanding service.

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 1 night in Mar 2024
Response from Nick G. on 30 Mar 2024
Hi Edgar,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

8/10 Good

Jill

Stayed 1 night in Mar 2024
Response from Cannery Hotel & Casino on 17 Apr 2024
Thank you for taking the time to leave us a rating, Jill. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The ladies at the front desk are so nice!! Excellent customer service!! Would stay here again.
Stayed 3 nights in Mar 2024
Response from Nick G. on 28 Mar 2024
Hi Kimberly,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

4/10 Poor

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nick G. on 30 Mar 2024
Hi Alexis,We sincerely apologize that your experience did not meet your expectations. We would like to make things right and learn from your feedback. Please don't hesitate to contact us directly through our official website so we can assist you further.

2/10 Terrible

Ashley

Stayed 1 night in Mar 2024
Response from Cannery Hotel & Casino on 16 Apr 2024
Thank you for taking the time to leave us a rating, Ashley. We work very hard to make every experience memorable and exceptional, and we're disappointed to see we didn't achieve that during your visit. Please contact us directly through our official property website so we can help.

10/10 Excellent

SOBHANBABU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall like the stay and room service is good. It's quite area and away from lights. Coming to see around the places and not strip, it is a good choice.
Stayed 4 nights in Mar 2024
Response from Nick G. on 28 Mar 2024
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

10/10 Excellent

Amy, Reno

Stayed 3 nights in Mar 2024
Response from Nick G. on 28 Mar 2024
Hi Amy,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 Excellent

Karalee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nick G. on 28 Mar 2024
Hi Karalee,We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Nick G. on 28 Mar 2024
Hi Mark,Thank you for taking the time to share your wonderful experience with others! We hope to welcome you again soon for more five-star guest service.

10/10 Excellent

Martha

Stayed 2 nights in Mar 2024
Response from Nick G. on 13 Apr 2024
Hi Martha,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 Excellent

Braden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice
Stayed 1 night in Mar 2024
Response from Nick G. on 25 Mar 2024
Hi Braden,Thank you for taking the time to share your wonderful experience with others! We hope to see you again soon for more five-star guest service

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to I15
Stayed 1 night in Mar 2024
Response from Nick G. on 25 Mar 2024
Hi Marlon,Thank you for rating us five stars! We are delighted to see you enjoyed your experience and we look forward to your next visit.

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is super convenient and the cafe inside is has pretty good food.
Stayed 3 nights in Mar 2024
Response from Nick G. on 19 Mar 2024
Hi Shawn,Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another amazing experience.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff very friendly, 4 or 5 restaurants to choose from. A movie theater if you want to catch a movie. A nice little grift shop to browse.
Stayed 3 nights in Mar 2024
Response from Nick G. on 19 Mar 2024
Hi John,We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk check in was very smooth
Stayed 1 night in Mar 2024
Response from Nick G. on 15 Mar 2024
Hi William,Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

10/10 Excellent

MELISSA

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, okay for price, lots of sdnning options
Stayed 1 night in Mar 2024
Response from Nick G. on 15 Mar 2024
Hi Melissa,We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok
Stayed 1 night in Mar 2024
Response from Nick G. on 12 Mar 2024
Hi Marco,We appreciate you taking the time to share your positive experience with us. We value your patronage and hope to have the pleasure of serving you again in the near future with our guest service.

6/10 Okay

norman W

Stayed 1 night in Mar 2024
Response from Nick G. on 15 Mar 2024
Hi Norman,Thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit and guest feedback is very much appreciated.

8/10 Good

Jason, Bayonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good place for a good price during the 24’ Super Bowl weekend
Stayed 2 nights in Feb 2024
Response from Nick G. on 11 Mar 2024
Hi Jason,Thank you for the rating. It's always our goal to provide five-star experiences in every interaction during our guests' visits. If you have feedback on how we can improve, please reach out to us directly through our property website.

6/10 Okay

Mark

Stayed 1 night in Mar 2024
Response from Nick G. on 11 Mar 2024
Hi Mark,Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

8/10 Good

John

Stayed 2 nights in Mar 2024
Response from Nick G. on 28 Mar 2024
Hi John,Thank you for taking the time to share your feedback. Your review is important to us and we are eager to have the opportunity to serve you again in the future.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal for the price. It’s located in North Las Vegas which is very beautiful and not crowded like the strip. I would stay here again.
Stayed 2 nights in Feb 2024
Response from Nick G. on 7 Mar 2024
Hi Wendy,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

4/10 Poor

Tony

Stayed 2 nights in Feb 2024
Response from Nick G. on 25 Mar 2024
Hi Tony,Thank you for the rating. It's always our goal to provide five-star experiences in every interaction during our guests' visits. If you have feedback on how we can improve, please reach out to us directly through our property website.

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel and affordable.
Stayed 1 night in Feb 2024
Response from Nick G. on 7 Mar 2024
Hi Jeffrey,We appreciate you taking the time to provide positive feedback from your recent visit and we're already looking forward to your next trip!

10/10 Excellent

Joy

Travelled with partner
Liked: Amenities
The staff in all areas of this Casino and Hotel are very friendly and accommodating. We thoroughly enjoyed our stay and will return if able to do so
Stayed 3 nights in Mar 2024
Response from Nick G. on 7 Mar 2024
Hi Joy,We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again!!
Stayed 1 night in Feb 2024
Response from Nick G. on 4 Mar 2024
Hi Joshua,Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

8/10 Good

randy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from Chris J on 29 Feb 2024
Randy - Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can hear the plumbing (flushing toilets) & people walking up & down stairs.
Stayed 2 nights in Feb 2024
Response from Chris J on 28 Feb 2024
Richard - Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

4/10 Poor

Tzafrir and michal

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old facility, bare to the bones with amenities. The price, however is high. Extra resort fees were added. For what is unclear
Stayed 1 night in Feb 2024
Response from Chris J on 27 Feb 2024
We strive to provide a five-star experience to our guests on every visit and we're disappointed that we did not achieve that for you. Please get in touch with us directly through our official property website so we can help.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nick G. on 1 Mar 2024
Hi Amber,Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parkinh
Stayed 1 night in Feb 2024
Response from Chris J on 26 Feb 2024
Sophia - Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.