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The Palace of the Lost City at Sun City Resort

5.0 star property
Luxury hotel with 3 restaurants and full-service spa
VIP Access

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Palace of the Lost City at Sun City Resort

Photo gallery for The Palace of the Lost City at Sun City Resort

Property grounds
Children’s play area – indoor
Paraplegic Room
3 restaurants, breakfast, dinner served; international cuisine
0B | Bathroom

Overview of The Palace of the Lost City at Sun City Resort

Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
The price is €298
Price available on 15/5/2024

Check out the area

Map
Sun City Resort, Moses Kotane, North West, 0316
  • Popular LocationTusk Bar1 min walk
  • Popular LocationCrystal Court1 min walk
  • Popular LocationThe Valley of Waves15 min walk
  • Popular LocationThe Gary Player Golf Course5 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Superior Luxury Pool Facing Room

Minibar, in-room safe, desk, blackout curtains

Superior Luxury Pool Facing Room

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Room

Minibar, in-room safe, desk, blackout curtains

Superior Luxury Room

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Family Room

Minibar, in-room safe, desk, blackout curtains

Superior Luxury Family Room

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room

Minibar, in-room safe, desk, blackout curtains

Luxury Twin Room

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Moses Kotane

The Palace of the Lost City at Sun City Resort is located in Moses Kotane. The Valley of Waves and Waterworld are local attractions and The Gary Player Golf Course is worth checking out if an activity is on the agenda.
Visit our Moses Kotane travel guideOpens in a new window

What's nearby

  • The Valley of Waves - 15 min walk
  • The Gary Player Golf Course - 5 min drive
  • Sun City Casino - 5 min drive
  • Waterworld - 7 min drive
  • Pilanesberg National Park - 14 min drive

Restaurants

  • Acacia Terrace Cafe - 12 min drive
  • The Jungle Bar & Lounge - 13 min drive
  • Shebeen - 5 min drive
  • Tusk Bar - 1 min walk
  • Cabanas Pool Bar - 4 min drive

About this property

The Palace of the Lost City at Sun City Resort

Luxury family-friendly hotel
At The Palace of the Lost City at Sun City Resort, you can look forward to 18 holes of golf, a casino and free water park access. For those looking to try their luck, this hotel boasts 2 casino VIP rooms, 51 casino gaming tables and 700 slot machines. Treat yourself to a manicure/pedicure, a facial or aromatherapy at The Royal Salon, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and garden views. Enjoy the gym, as well as activities, such as motor boating, hiking/biking and waterskiing. In addition to a nightclub and game and wildlife viewing, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide and sunloungers
  • Free self-parking and valet parking
  • A free local area shuttle, a safari and 2 outdoor tennis courts
  • A local area shuttle, supervised childcare (surcharge) and multilingual staff
Room features
All 335 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • TVs with cable channels
  • Childcare services, coffee/tea makers and ceiling fans

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free casino shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bocado
  • Crystal Court
  • Plume
  • The Grill Room
  • Tusk Bar & Lounge

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • 51 gaming tables
  • 700 slot machines
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's club
  • Children's pool
  • Ecotours
  • Free water park
  • Full-service spa
  • Game drive
  • Game viewing
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Mini golf
  • Motor boating
  • Mountain biking
  • Nightclub
  • Outdoor pool
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Safari
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Water skiing
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Building
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property provides return airport shuttle service from Pilanesberg International Airport (NYT) only.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 May to 23 June:
  • Water park

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

LOST CITY PALACE
LOST PALACE
PALACE LOST
PALACE LOST CITY
PALACE LOST Hotel
PALACE LOST Hotel CITY
Palace Lost City Hotel Sun City
Palace Lost City Hotel
Palace Lost City Sun City
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Palace Lost City Sun City Resort
Palace Lost Resort
The Palace of the Lost City
The Palace of the Lost City at Sun City Resort Hotel
The Palace of the Lost City at Sun City Resort Moses Kotane

Frequently asked questions

Does The Palace of the Lost City at Sun City Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Palace of the Lost City at Sun City Resort?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at The Palace of the Lost City at Sun City Resort on 15 May 2024 start from €297.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palace of the Lost City at Sun City Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palace of the Lost City at Sun City Resort?

Self-parking and valet parking are free at this property.

What time is check-in at The Palace of the Lost City at Sun City Resort?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Palace of the Lost City at Sun City Resort?

Checkout is at 11 AM. Late checkout is available for a fee.

Where is The Palace of the Lost City at Sun City Resort located?

This family-friendly Moses Kotane hotel is within 1 mi (2 km) of The Valley of Waves, The Gary Player Golf Course and Sun City Casino. Waterworld is 1.4 mi (2.2 km) away.

The Palace of the Lost City at Sun City Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 329 out of 563 reviews" "
Rating 8 - Good. 148 out of 563 reviews" "
Rating 6 - Okay. 45 out of 563 reviews" "
Rating 4 - Poor. 28 out of 563 reviews" "
Rating 2 - Terrible. 13 out of 563 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nazafarin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel I’ve ever been to
Stayed 3 nights in Apr 2024

10/10 Excellent

Kirstine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 7 nights in Feb 2024

8/10 Good

Vuk

Travelled with family
Liked: Staff & service, amenities
Sun City is nestled in an absolutely beautiful area and truly offers a luxurious escape. We stayed at The Palace which we were really looking forward to. The resort itself offers plenty to do and see, or just relax by the pool, at very affordable prices. The negatives is that our bedding and the linen used in the main restaurant had stains on them each of the days we were there. The Palace itself needs touching up as paint is peeling and umbrellas and such have holes in them. Lastly, the staff kept coming into our room multiple times throughout the day for reasons we couldn't quite figure out. Sometimes it was to clean our room, other times to ask if our room has been cleaned, and a few times a staff member walked in, saw us there and simply walked out. We would definitely visit again but there is definitely room for imporovement.
Stayed 2 nights in Feb 2024

10/10 Excellent

Elsabe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax in comfort and style.
Excellent service and great food. All staff very friendly and informstive.Will definately call again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Oren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unbelievable hotel!! If I could give it 10 stars I would. Great customer service, the hotel is a real palace, amazing architecture and decorations. The place also Sun city is a must go with great activities for a couple with or without kids. We did Quad, zip line, safari, pools, spa you name it!!!! Love this place and will definitely come back!!!
Stayed 3 nights in Jan 2024

8/10 Good

Hanna

Stayed 2 nights in Dec 2023

10/10 Excellent

randell

Liked: Cleanliness, staff & service, amenities

10/10 Excellent

Manesh

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Beautiful and will be back!
Stayed 2 nights in Nov 2023

10/10 Excellent

Anita

Travelled with partner
Liked: Amenities, property conditions & facilities
The resort itself was mind blowing, character filled, it is the biggest and best breakfast we have ever eaten in the world in all our years of travel, the room was filled with South African decor and had everything you needed including a shower and bath and separate toilet, having access to the Valley of the Waves (water slides and wave pool and lazy river) included was an added bonus, having a courtesy bus also included to drop you off at various Sun city locations was amazing including being able to get access to a Spar Supermarket near the entrance to Sun city where we topped up on supplies for our room. The internet was super strong as well. We thoroughly recommend this hotel to anyone and everyone it is one of the best places we gave ever stayed at in the world.
Stayed 4 nights in Nov 2023

10/10 Excellent

J E

Stayed 1 night in Nov 2023