Dear Mrs. Sunny Allen, Thank you very much for your comment, which after the analysis we saw that the amount that you spent refers to 2 different moments meals from the room service menu. We apologize that the meals did not satisfy you. We invite you for a next time with us, to a different and relaxing experience in our COBALT Bar or in our fine dinning restaurant - COBALT Restaurant, to try our local products and dishes designed and prepared by our Chef. Best regards, Com os melhores cumprimentos, Duarte Cardim F&B Manager

Dear Sir. Thank your for your email. We are doing our best, as well, to contact Expedia due to our guests bookings. We inform you that the hotel has not charge any amount. We are are trying to contact all of our guests and the expedia in order to cancel/confirm their reservations and giving you the money back. With our best regards, Dept. Reservas

Dear Guest, Thank you for choosing to stay in our Hotel and thank you for your review, we are very pleased to know that you liked your Hotel. We hope to welcome you again. With our best regards Sofia Nunes Reservations Manager

Dear Mr. Norman Greetings from Evolutee Hotel. We would like to thank you for taking the time to send us your review. We are very pleased to know that you liked your stay and our Hotel and we do hope to welcome you again. We will share this with our team, it is very rewarding for us to know that we were up to our guests expectations. Thank you for your preference and time. With our best regards

Dear Mrs. Vivi, Greetings from Evolutee Hotel. We would like to thank you for taking the time to give us your feed back, we took good note of your remark regarding the router and we will make the necessary to amend this situation, thank you for sharing that with us. . Nevertheless, we are pleased to know that you still liked your stay in our Hotel and we do hope to welcome you in the future. Thank you for your preference. With our best regards Sofia Nunes Revenue & Reservations Manager

Dear Mr. Craig, Greetings from Evolutee Hotel. We would like to thank you for taking the time to give us your feed back, we took good note of your remark regarding cleanning. We are in the process of reinforcing our team and we are making all the necessary efforts to improve our service. Thank you for sharing that with us. . Nevertheless, We are pleased to know that you still liked your stay in our Hotel and we do hope to welcome you in the future. Thank you for your preference. With our best regards Sofia Nunes Revenue & Reservations Manager

Dear Mrs. Annette Greetings from Evolutee otel. Thank you for taking the time to give your review. We hope you had a nice stay and we thank you for your comment. We do trust that the Hotel Residences will be an add value to our Resort, it's part of the success and growth and we will all benefit from it in the near future. We hope to welcome you again and we thank you for having chosen to stay in our Hotel. With our best regards

Dear Guest, Thank you very much for your kind words and wonderful review. We are pleased to know that you have enjoyed your stay in our Hotel and we hope to welcome you again in the future. Thank you for your preference. Kind regards

Dear Guest, Greetings from Evolutee Hotel. Thank you for your review, we understsand that not all was as per your expectations. If we can be of any further assistance, please do not hesitate to contact us. We do hope to welcome you again in the future. With our best regards

Dear Guest, We would like to thank you for your review and we are very pleased to know that you've enjoyed your stay in our Hotel. Thank you for your preference and we hope to welcome you again in our Hotel. Kind regards

Dear Guest, Greetings from Evolutee Hotel at Royal Óbidos Spa & Golf Resort and hope this mail finds you well. First of all we would like to thank you for your review and the time spent with it and apologize for the late reply. Regarding the constructions, all of our booking engines, including Expedia, has the information about the works that are happening until 2020. We really apologize, in the name of the Hotel for not having this information through Expedia but the information, from our part is passed to all of our partners and also to all of our guests that reserve directly with us. We send an e-mail to all of them. As Expedia don't provide us your contact and of whom reserve with them, we cannot reinforce the information. We don't want our guests to feel deceived and for that reason we allways inform about the Hotel Residences Construction but we believe that this project is a major improvement of services that we will provide to all of our guests in the near future. The constructions are outside the Hotel perimeter but it is true that could damage a little bit of you view but we still have a wonderful view to the ocean and the golf courses that surrond the hotel. We hope that you can understand our business development and can book again with us, maybe when the constructions are finished so you can change your mindset about our hotel. Looking forward to hearing from you. Regards, Duarte Aguiar Hotel Manager

Dear Guest, Greetings from Evolutee Hotel. We would like to thank you for your review and we are very glad to know that you've enjoyed your stay in our Resort. We will share your kind words with the team. We hope to welcome you again in another opportunity and next time if you have the opportunity to contact us, we will gladly see for a nice package for yuor stay, with golf and some suggestions for the SPA. Thank you for choosing our Resort for your stay and we hope to hear from you in the future. With our best regards

Dear Guest, Greetings from Evolutee Hotel. We would like to thank you for your review and we are very glad to know that you've enjoyed your stay in our Resort. We hope to welcome you again in another opportunity. With our best regards