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Reviews of Knights Inn - Fredericksburg

1.5 out of 5
Knights Inn - Fredericksburg
5324 Jefferson Davis Highway, Fredericksburg, VA

Reviews

4.8
Rating 10 - Excellent. 12 out of 133 reviews" "
Rating 8 - Good. 18 out of 133 reviews" "
Rating 6 - Okay. 22 out of 133 reviews" "
Rating 4 - Poor. 29 out of 133 reviews" "
Rating 2 - Terrible. 52 out of 133 reviews" "

4.8/10

Cleanliness

5.4/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

dee, York, pa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Went to rent and when I called to tell them I would be arriving late told me they had no room and that they called expedia to tell then when I asked for a refund they are still fighting me about it.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unorganized; most disgusting place I've stayed
First of all, we got to this hotel and they didn't even know we had made a reservation. In fact, the guy tells me they don't "do reservations". I stood there and waited for over 10 minutes while the man at the front desk checked and re-checked his CLIPBOARD OF PAPERS, then call another Knight's Inn in another part of town to see if we had just come to the wrong building (we had not.. I am from Fredericksburg, I know where I'm going). He finally shuffles through some papers and finds what he needs that shows we are, in fact, registered to stay there. The hotel itself was a joke. The main "lobby" smelled like an ashtray. We were given a "non-smoking room" that also smelled like an ashtray. There was a questionable splatter of some dried liquid on the wall just inside the door (we were almost certain it was vomit). The sheets on the one bed had cigarette burns in them and my husband found animal fur on the sheets also. The carpet felt sticky, so we refused to walk around barefoot during our stay. Our hotel room keys stopped working on the second day and we had to kick the door in just to get it to open, even when the keys did work. This is a place where junkies and deadbeats stay long term. There are plenty of other much nicer hotels within the vicinity, you're right off the highway, there's plenty of shopping and places to eat nearby. This is a great area to stay if you're just travelling through, just DO NOT pick this nasty crack den.

4/10 Poor

jeff, south carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't stay here!!
crackheads and crack dealers everywhere

2/10 Terrible

R. Carper, NH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area in need of renovation
This hotel had a nice price at just over $30, but there was multiple issues. Firstly, the room I was given (only 12 rooms away from the main office had poor WiFi), room was moldy, the exterior had chipped paint, and looked run down. Staff was not very fluent in English except for one employee. Room had no alarm clock, towels were stained, and toiletries were not resupplied in standard fashion.

4/10 Poor

Emma, Bolton

Disliked: Staff & service, property conditions & facilities, room comfort
Out of date, a tad dingy
This hotel is in need of a renovation. The reception staff seem weary and the rooms, although clean, are due for some new fixings,etc. Not an awful place but the reception area is like something from the shining.

6/10 Okay

jOHN wITTMAN, fAIRFAX sTATION,va

Liked: Cleanliness, staff & service, room comfort
thE HOTEL IS AN OLD hOLIDAY INN sPA TYPE HOTEL LIKE ONE WE STAYED IN TWENTY YEARS AGO IN pa.WHEN OUR KIDS NOW 30 WERE 10 AND 6. wE LOVED IT THEN- SWIMMING, HOT TUB, SLIDE TUB- FOOD- PERFECT FOR A wASHINGTON BIRTHEDAY NEAR THE SKI LODGES. tHIS TI ME FOR TWO ADULTS--QUIET, ATE OUT BECAUSE NO FOOD- (ALRUIGHT HOWEVER BECAUSE fREDERICKSBURG HAS MANY GOOD RESTAURANTS- mIMI'S cAFE AND pERKINS TO NAME THE ONES WE WENT TO- DISAPPOINTED THE HOE TUB WAS FILLED WITH ROCKS AND YET THE COUPLE AND THE YOUNG n ,EW BRIDE WERE VERY KIND AND WORKED HARD TO KEEP EVERY THING NEAT AND SPOTLESS IN ROOMS. mY HUSBAND AND i WOULD LIKE TO GO BACK FOR ITS PEACEFULNESS.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad to See What Ramada Means Now
Ramada, in my mind, has always meant clean, comfortable hotels that are well-kept and maintained. Sadly, this one is a fallen star. A solitary ice machine that doesn't work. A pool that no one swims in. I gave it two stars because the check-in clerk was very nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

2/10 Terrible

Vicki, Spotsylvania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not clean.
The room was dirty and a roach crawled across the counter.

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here.....
First, my reservation was at the wrong hotel. Not Expedia's fault, by the hotel. Showed the clerk my reservation was for this hotel, she said according to the picture, it's for the knight's inn. (even though my reservation said ramada inn. Finally got my room after an hour of phone calls and faxes. Asked for a non smoking room and the room still smelled like somebody had been smoking in it for years. There was no microwave in the room and was notified that it would be extra to move to a room with a microwave. The toilet had no running water at first. Non of the electronic doors on the outside worked, they were all broken. Woke up to sheriffs cars around the building. Nothing about my stay there was good. DO NOT STAY HERE!!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Greg, Virginia

Liked: Staff & service
Disliked: Property conditions & facilities
Past its prime
Like me (sadly), this hotel is past its prime. Once a grand place, as witnessed by the lobby, this Ramada has seen better days. It seems to have fallen victim to the declining neighbourhood, as well as price competition from local discount chains. Still, the hotel is convenient to I-95 and the city of Fredericksburg. And the front desk staff were most helpful. To be frank, however, on my next trip to Fredericksburg I will choose one of the newer hotels.

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Louise, Buffalo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
The front desk person raised the price late at night so w booked online. He told us we'd need to wait three hours for our online reservation to show up in their system. Over all a bad ! Experience . Though we finally did get a bed to sleep in.

2/10 Terrible

tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross!!
There was mold in the room. The coffee maker was broken. The place was a dump. We were scared to sleep in the sheets so we slept on top the comforter....

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
I would not stay here again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

tina, florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK for overnight stay when tired
This is a really a dump of a hotel. I stayed there because I was driving for 14 hours. If I'd know there were other hotels near I would've selected them.

10/10 Excellent

Ron, fredericksburg,va

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no knights inn
The hotel is not there, it's the Ramada inn instead of knights inn

2/10 Terrible

David, Fredericksburg, Virginia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
out of pocket fifty eight dollars
address given was a Ramada Inn. Called hotel main number, they gave me a local number with no one answering the phone. I slept in my car that night. unable to locate hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go near it!
The room was filthy - there was a one inch wide strip between the wall and headboard of human hair and crumbs, at least 1/4" deep. The walls were stained, as were the sheets and the towels were threadbare. The room still smelled like smoke even though it was a smoke-free room. The WI-FI and guest laundry were both broken. Hotel staff were surly and difficult when asked for help - they even argued with and rebuked me when I commented on the room's cleanliness. I checked out two days early and fought to get a refund - Expedia was phenomenal. The plywood cabins with saran wrap windows I stayed in in Nepal were cleaner than this!

10/10 Excellent

Randy and Anita, Upstate NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
E Z to Find
Very easy to locate. Local restaurants close by, but did not overcrowd the hotel's location. Daughter loved the indoor pool! Beds were comfortable. Only comment about the room was on the wall nearest the bathroom, next to the bed. It looked like it needed repair to the wall and wallpaper. Otherwise, the room was just what we needed for our stay. In room hairdryer, fridge, and coffee maker were a plus!

4/10 Poor

Scott D., Michigan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty 70's decor, same carpet, drapes, and wallpaper since it was built. Stayed for 5 nights (family of five), no room service after night # 1?? I asked front desk and she said "we don't have room service after the first night on extended stays". I asked if we were supposed to re-use the towels and she said you can get more here (front desk). Don't waste your time or money here, I sure won't. We asked for non-smoking, room definitely smelled like a bar. The exterior doors had electronic key entry, didn't work. Anyone could have entered. Very dissatisfied.

4/10 Poor

bss, fredericksburg

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Did not like it at all.I have stayed at even a less expensive motel and liked it much more. There was a small coffee maker and hairdryer,why I don't know, the outlet to them did not work. No microwave,some lights did not work,phone barely worked.

6/10 Okay

Dutch travelors, MN

Liked: Staff & service, property conditions & facilities
older hotel
I was glad we were there for only one night. The TV was the old huge set and they did not have a listing of which channels were what. The 'safe' for valuable sat on a permanent pedistal which meant housecleaning could not manuver a vacuum around it so the dust was extremely visible. The indoor pool was out of service (would not have used it anyway) but it was in the center courtyard and our rooom was right off this courtyard. Breakfast consisted of tiny blueberry muffins and a thermos of coffee on a table. I felt we paid too much considering other hotels we have been to.

4/10 Poor

a, fredricksburg, va

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel looks nice when you walk inside the lobby however there was water damage in my rooms, smell of mold in room, the pool closed, exercise bike broken, Jacuzzi filled with rocks, pool table and games machines didn't work or took our money,also no breakfast <they have coffee and bite size muffins coffee had a bad taste.>

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room appearance
Just because the rates are low doesn't mean the room appearance should be low. There were holes in the walls, some of the outlets didn't work, the knobs in the shower are broken, hole in the ceiling in the bathroom. More attention to the appearance is needed. We stay there because of price and location but we still would like a nice looking room. I don't have holes in my walls at home or broken bathroom knobs. I expect when we stay in hotel to be like my home. A little TLC is needed

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aged and Weary
Hotel is old, moldy, and filthy. Chocolate on the duvet. Hotel got reservations wrong. Amenities were not as proimised.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
convenient stay
stay was ok...I am very surprised this hotel still is under the Ramada flag. It is a very poor quality hotel. The manager or whomever he was, was very rude to the poor girl at the desk. He does not know how to speak to his employees...that may be the way he talks, but he does it in front of guests and it is a big turn off. For the price the place was ok.

4/10 Poor

Jessika

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

mylilfriend

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty Rooms
I would not stay again

4/10 Poor

Ramanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel needs a major overhaul in facilities
Hotel was dirty. The toilet had not been cleaned. There was someone's hair on toilet and in bath tub. A used soap bar was left in the shower. THe towels were stained. There was a black hair in the sheets! There was a half roll of toilet paper & I had to go to the front desk to get toilet paper at 10 pm b/c they were too short staff then when I got to the front desk I had to wait 10 minutes for staff to hand me the toilet paper. They advertise a work out room and the one tread mill was broken and there were brown stains on one of the two excersie bikes. This visit was an epic fail.

6/10 Okay

Ronnie, Petersburg, Va

Room Service
Room was clean, no problems. Very well kept. Went there to sleep, not to lounge in room, very acceptable for price. Would recommend.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty nasty moldy
Place used to be nice place it's dirty now. Black mold in bath room have to beg to get pillows. Auto repair in the parking lot and the girl next door had SEVERAL visitors and was very loud throughout the night. Never ever again

2/10 Terrible

Roy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel stey
It was the worst hotel stay ever for us. It was clean But: We found the room to be in great need of renovation. The wall in the bathroom was badly stained from a prior leak. The drapes had three pieces of duct tape on on them to cover holes in them. The room had a noisy heater. The carpet was wavy due to apparent over washing.The TV was very old and the remote didn't work correctly. The TV channels didn't reveal the correct actual channel that was on. The Coffee in the office was not marked Decaf or regular. Just a very bad stay. Never again.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good value for the price
I wanted a place that was clean enough and cheap enough for my 5-day business stay. They had open rooms at the higher rates, and without my asking, they upgraded me without charging more.They provided all the services I needed. I've stayed here before and am very satisfied with it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
covenient to several restaurants and stores.
The price was more reasonable than I was expecting.

6/10 Okay

W.J. Harper

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ok

2/10 Terrible

Cheryl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not Our Best Stay
Check in was quick and easy. Desk clerk friendly. Room was a pet friendly one, as we have a small dog. It was like most pet friendly rooms. A bit on the worn side, with a stained carpet. Not a huge problem, as we have come to expect this, traveling with a pet. We had booked 2 nights, and the 2nd day became the real problem. We had slept in a bit the 1st night, and were still in the room about 9:00 am, when the maid knocked on our door. My husband told her we would leave shortly, and were out by 9:30. When we returned about 6:00 pm, we found the room had not been touched. The bed still unmade, no biggie, but NO clean towels. That was a problem. I called the office to ask for clean towels, and was told to come down and pick up a couple. My husband went to get them, and that's exactly what he got. 2 clean bath towels. NO washcloths or hand towels. Office said they were out of the washcloths and hand towels. What? How does a hotel run out of linens? Especially in a hotel that is barely 1/3 full? Office also told him that if the maid knocked and we were still there, she Would NOT return later. What's up with that? Not good service, in my opinion. I will definately not choose this hotel in the future.

2/10 Terrible

Frank and Anna

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not a great experience
We had stayed here before several years ago and things have gone downhill. There is an indoor pool, but the area the pool is in is kept at 63 degrees. The workout room no longer had resistance equipment, just cardio, and none of the machines worked anyway. There used to be a jacuzzi, but now there are just rocks. The restaurant was not open for breakfast as advertised. There were two hangars to put clothing on, and when we asked for more the initial answer was no, but the manager or owner did get us some. The room was clean, and the shower was great. Be warned to check the shower head direction before turning on the water - everything in the bathroom ended up soaked after the first shower. The staff was courteous if difficult to find. Bring your own pillows if you don't want to wake up with a sore neck. It must have been a lovely place once.

4/10 Poor

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Questionable safety and cleanliness
First, no one was at the front desk when I arrived. Another employee yelled for the front desk clerk that she had two customers at the desk. When she arrived, there was no apology for her absence. Shortly after that, a policeman entered the building and ran past the desk. I and the other guest waiting to check in were told not to pay any attention to them, and that someone had broken into the game room. I checked in and went outside where I encountered more police running into the building and 7-8 police cars with lights flashing. I drove around the building to my room expecting to see someone running to get away from the police. My safety was questioned. I moved everything of value in my car into my room. Second, the room was in poor condition. The heating unit was dirty and noisy. The carpet was rippled. The bathroom showed apparent water damage flowing to the floor from a square vent. Plaster was missing. The sunlamp did not work. This called to question the cleanliness of the room. Third, the plugs at the sink were very loose and worn, but seemed to work. Overall, I did not rest well due to the noisy heater and my safety concern. On the positive side, my car was safe through the night, no one broke in, it was quiet during the night and the heater worked. I know this because I checked these things every time I woke up during the night. I would not choose to stay here again.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled like a ashtray and their was no ashtrays in the room. The pillows had stains on them. Their looked like mildew in the bathroom walls. The heater never turned off it just ran and ran so i had to sleep with the on. I guess you get what you pay for. I do know i will be going back to the holiday In.

2/10 Terrible

Carrie, Kennewick, WA, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappoint and frustrating
We had a terrible experience at the Fredericksburg, VA Ramada Inn. When we arrived the staff was not very friendly. When we called the front desk to request another pillow and blanket the clerk said, with a sigh, "I'll see what I can do," and then we never heard from her again. The state of the room was unclean. The blanket was clearly dirty and there was someone else's hair on the sheets. Wallpaper was peeling off the walls and there were rust stains in the bathtub. We ended up leaving the hotel earlier than planned because the baby that we were in town to adopt came a few days early, so we would be staying at the hospital instead. The Ramada refused to give us a refund, and, in fact, when I asked the clerk about it she said, 'Well, you know you're not getting your money back, right?" We even talked to the manager but they wouldn't budge. I had hoped that given our extraordinary circumstance of having our adoptive baby boy arrive early they would make an exception to their "no refunds" rule, but instead we had to pay for 3 days that were never used. We were at the hotel for a total of about 6 hours out of the 4 days we reserved. In my opinion that's very poor business, and we will NEVER stay at a Ramada Inn again, and advise everyone we know to do the same!

4/10 Poor

l.hanna

Disliked: Staff & service, property conditions & facilities
close to key Civil War sites
PREVIOUS rAMADA STAYS HAD BEEN MUCH HIGHER QUALITY, ESP. better breakfasts, and much cleaner floors. This facility had the feeling of a dilapidated building with dirty floors in the lobbies, run down unused equipment, vacant commercial offices, and the surrounding area was quite similar in tone. Rates were not commensurate with value received.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay there
Deplorable!!, there isn't any more I can say. The overall appear was filthy, the were stains on the carpets, the bed linens were very old and worn, the towels need to be replace they were very tattered. The maid service left there hair everywhere the cleaned. As I said deplorable

2/10 Terrible

Tim F.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again!
I'll never stay at that dump again. I tried to save some money but I sure did pick a loser. Fredericksburg was great but the Ramada Inn needs to be torn down. I highly recommend you stay elsewhere!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
At first the room was filthy and absolutely disgusting. Went to front desk and asked for a different room and was given an inside room which was much better! There was no hassle in switching rooms which mad it more pleasurable. Would not stay there again

6/10 Okay

Gus

Liked: Room comfort
Disliked: Cleanliness
Sheets not clean
hotel location good across the street from Denny's . well priced but wont stay for more than one night . the first room giving had dirty sheets , I'm not a clean freak but don't like to lay on someone elses hair ....you know what I mean ....second room ok bathroom looks like was under repair need it paint ...

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort