Exterior

Reviews of Best Western Plus Rama Inn & Suites

2.5 out of 5
Best Western Plus Rama Inn & Suites
1450 E F Street, Oakdale, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 818 reviews" "
Rating 8 - Good. 258 out of 818 reviews" "
Rating 6 - Okay. 73 out of 818 reviews" "
Rating 4 - Poor. 30 out of 818 reviews" "
Rating 2 - Terrible. 23 out of 818 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cynthia, KIRKLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Older hotel, staff was nice, would stay again.
Stayed 2 nights in Feb 2024
Response from Jocelyn on 19 Apr 2024
Thank you for taking the time to review your recent stay with us. It would be our pleasure to welcome you back to our hotel in the future.

2/10 Terrible

Scott, Lena

Stayed 1 night in Apr 2024
Response from Jocelyn on 4 Apr 2024
We are sorry that you did not have a pleasurable experience at our hotel and hope you were able to speak with someone at the property regarding your stay. In the future, I hope you will give us another shot.

4/10 Poor

Chris

Travelled with family
Liked: Amenities
Disliked: Staff & service
Convenient! There are a lot of dining options and fast food restaurants around the area. The only thing we didn’t like is that the staff blamed our kids for something they didn’t do. The front desk called twice, saying my kids were loud, even though we told them our kids were just in bed watching. But then they still knocked on our door telling us we were the only ones with kids. How rude! They still insisted it was our kids. My wife told them to check the camera to verify. This is the first time this has happened to us! I guess it's not recommended for families with kids if you don’t want your kids to get blamed.
Stayed 2 nights in Mar 2024
Response from General Manager on 3 Apr 2024
We apologize for the inconvenience you experienced during your stay at our hotel. Your feedback is valuable to us, and we are committed to addressing your concerns as soon as possible. Rest assured, we will be thoroughly investigating the issues you encountered with our front desk staff. Providing friendly service and maintaining clean facilities are our top priorities, and we regret any lapse in meeting these standards.To assist us in our investigation, could you please provide the date and time when you interacted with our staff? This information will greatly aid us in identifying the root cause of the problem and ensuring it does not recur. Thank you for bringing this matter to our attention, and we appreciate your patience and understanding.

10/10 Excellent

JESICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to check in.Pool and hot tub area very clean. Room was super clean.
Stayed 1 night in Mar 2024
Response from Morgan on 27 Mar 2024
So glad you enjoyed the hotel & thank you for your feedback regarding your most recent stay. We hope to have you back soon.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was fantastic, delicious free breakfast, restaurants close by , the pool & hot tub was perfect. Five Stars ! Best hotel in Oakdale
Stayed 4 nights in Mar 2024
Response from Carla on 13 Mar 2024
Thank you for taking your time to leave a review about your recent stay here with us.

8/10 Good

Lorna

Stayed 1 night in Mar 2024
Response from Jocelyn on 1 Apr 2024
Thank you for taking the time to rate your stay with us. We are glad to see that it was enjoyable for you and hope to welcome you back the next time you are in Oakdale.

10/10 Excellent

Ramona

Stayed 1 night in Mar 2024
Response from Jocelyn on 31 Mar 2024
We appreciate your business!

2/10 Terrible

Marcia

Stayed 1 night in Mar 2024
Response from Front Desk Staff on 12 Mar 2024
Dear Marcia,Thank you for taking the time to share your reviews. We sincerely regret any inconveniences you may have experienced during your stay at our facilities.We are dedicated to ensuring a unique experience for all our guests. We focus on complimentary breakfasts, well-maintained rooms, friendly staff, and fully operational amenities. Your feedback is invaluable to us, and we genuinely appreciate your input.Thank you, Front Desk Staff

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jocelyn on 6 Mar 2024
Thank you for your business and taking the time to rate your stay at our hotel. We hope you will choose the Best Western again the next time you are in the Oakdale area.

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2024
Response from Jocelyn on 29 Feb 2024
Thank you for taking the time to rate your stay with us!

2/10 Terrible

Tiffany De

Stayed 1 night in Feb 2024
Response from Jocelyn on 3 Mar 2024
We are sorry that it seems you did not have a pleasurable stay with us - I hope you were able to bring your concerns to the staff while on the property so a resolution could be found. In the future, I hope you provide us the opportunity to host you again.

8/10 Good

korance

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jocelyn on 26 Feb 2024
We appreciate your willingness to rate your stay with us. Thank you for your business.

8/10 Good

Favian

Stayed 2 nights in Jan 2024
Response from Jocelyn on 9 Feb 2024
Thank you for taking the time to rate your recent stay with us!

8/10 Good

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jocelyn on 15 Jan 2024
Thank you for taking the time to rate your recent stay with us.

6/10 Okay

Celeste

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Jocelyn on 12 Jan 2024
Thank you for taking the time to leave a review of your stay with us!

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Jocelyn on 12 Jan 2024
We appreciate you taking the time to rate your experience at our hotel!

10/10 Excellent

Celia

Travelled with family
Liked: Amenities
Recommend
Stayed 3 nights in Dec 2023
Response from Jocelyn on 12 Jan 2024
Thank you for your business!

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday visit
Very nice facility from check-in to rooms, pool & jacuzzi, breakfast, to checkout we had a good 2 day stay
Stayed 2 nights in Dec 2023
Response from cathyt on 30 Dec 2023
Thank you very much for the great review. We are so happy you had a good 2 day stay.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jocelyn on 12 Jan 2024
We appreciate you! Thank you for taking the time to rate your recent stay with us.

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, the staff was excellent and very helpful.
Response from Jocelyn on 17 Dec 2023
Thank you for taking the time to leave such kind words about our staff. We appreciate your business.

10/10 Excellent

Jessica

Stayed 1 night in Dec 2023
Response from Cathy on 30 Dec 2023
Thank you for your great review.

10/10 Excellent

fabiola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jocelyn on 5 Dec 2023
Thank you for taking the time to rate your recent stay at our hotel!

10/10 Excellent

Kristin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome for breakfast even though they endured rude guest!!!
Stayed 1 night in Nov 2023
Response from Carla on 30 Nov 2023
Thanking you for taking your time to leave us a review about your recent stay here with us. Happy Holidays!!

10/10 Excellent

Gabriel Barragan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property all around!!!
Stayed 2 nights in Nov 2023
Response from Carla on 30 Nov 2023
Thanking you for taking your time to leave us a review about your recent stay here with us. Happy Holidays!!

10/10 Excellent

Chris

Business traveller
Liked: Amenities
The room was comfortable and clean. It was quiet, and everything was conveniently placed relative to my room even at the far back corner of the building. It was easy to get in and out, as well as to reach comfort features like ice, and vending machines. The only thing I would have asked to be different is the access hours to the pool/spa/hot tub. As it was already closed by the time I got off work so I wasn’t able to use that feature. Besides that it was a perfect hotel stay experience.
Stayed 1 night in Nov 2023
Response from Jocelyn on 28 Nov 2023
Thank you for taking the time to write us a review of your recent stay with us. Unfortunately with the close proximity of the sleeping rooms to the pool area, 10pm is the latest we can keep it open. However,t he sauna and gym are 24 hours for guest use. We appreciate your business and hope you will stay with us again if you are working in the area.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jocelyn on 28 Nov 2023
Thank you for your business!

2/10 Terrible

Cherri

Stayed 1 night in Nov 2023
Response from Cathy on 20 Nov 2023
To respond correctly would like the details of why the lowrating.

10/10 Excellent

Yolanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are very thin , you can hear others
Stayed 2 nights in Nov 2023
Response from cathy on 18 Nov 2023
Thank you for your recent stay at the Best Western Rama Inn and Suites and your rating.

10/10 Excellent

Felicita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wedding get away
we had an amazing time everything was cleaned friendly staff I was able to relax in the jacuzzi while my kiddos enjoyed the pool the town is quiet and peaceful just what we were looking for the location is just perfect everything is around you walking and car distance
Stayed 2 nights in Nov 2023
Response from Carla on 17 Nov 2023
I am happy to hear you enjoyed your stay here at our establishment. Thank you for leaving us a review and we look forward to seeing you and the kids again soon.

6/10 Okay

James

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Not the best night at BWP
The heater/air conditioner fan could not be set on constant and have just the fan work. There was a loud humming noise like the motor was frozen but wanted to turn. The bathroom fan was loud and making a rattling noise.There was toothpaste on the wall from a previous tenant. I could hear the tenants in 318 jumping on the floor at 1:30 AM. Sounds like they were dancing or jumping on the floor
Stayed 2 nights in Nov 2023
Response from Jocelyn on 6 Nov 2023
We are sorry to hear about the issues you experienced while staying with us. I hope you were able to report these issues to the front desk staff so that maintenance can check out the AC and Bathroom Fan. I sure hope they were able to quiet down the guests in the above room for you as well. In the future, should you stay with us again, we hope to be able to provide you with a better experience.

10/10 Excellent

Jim

Stayed 1 night in Oct 2023
Response from Carla on 31 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to the golf course and has restaurants and stores close by
Stayed 1 night in Oct 2023
Response from Jocelyn on 24 Oct 2023
We appreciate your business! Thank you for taking the time to leave us a review.

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like carpet in the rooms. Travel a lot and stay in many hotels, most hotels are ditching the carpets, bc hard wood floors are much cleaner than carpets
Stayed 1 night in Oct 2023
Response from Cathy on 23 Oct 2023
I am sorry you did not like the carpet. It is what we currently have. When it is time to change out the carpet hard wood floors might be an option.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful!
Stayed 2 nights in Oct 2023
Response from Jocelyn on 22 Oct 2023
We appreciate you taking the time to recognize our staff - thank you!

10/10 Excellent

Theresa

Stayed 2 nights in Oct 2023
Response from Jocelyn on 22 Oct 2023
Thank you for taking the time to rate your stay with us.

8/10 Good

Jacqueline

Travelled with group
The air conditioner was extremely noisy. There were electrical outlets that didn’t work. The location is on a very busy, noisy street. It was hard to get to sleep because of the noise.
Stayed 1 night in Oct 2023
Response from Carla on 20 Oct 2023
I'm sorry you had an unpleasant stay with us and I hope you were able to address your concerns while at the property. In the future, we hope you will give us another chance to provide you with a better experience.

8/10 Good

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jocelyn on 16 Oct 2023
We appreciate you taking the time to rate your recent stay at our hotel. If you are in the area again, we hope you and your family will choose us again.

8/10 Good

Jacqueline

The staff are very nice. My main complaint is the air conditioner works but is very loud. The fan in the bathroom also too loud. The electrical outlets don’t all work. It’s on a very busy street, too, so overall a very noisy experience.
Stayed 1 night in Oct 2023
Response from Cathy on 15 Oct 2023
I am sorry the air conditioner was loud for you. Some of the outlets work with the light coming in the front door We are on the street so sometimes the street noise can be loud. The further back you are in the hotel helps

10/10 Excellent

Johnson

Stayed 1 night in Oct 2023
Response from Carla on 2 Nov 2023
Thank you for your business!

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m like
Stayed 1 night in Oct 2023
Response from Cathy on 28 Oct 2023
Thank you for your recent stay and rating for the Best Western Rama Inn and Suites in Oakdal

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jocelyn on 8 Oct 2023
Thank you for taking the time to rate your recent stay with us!

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa is great!
Stayed 2 nights in Sep 2023
Response from Cathy on 2 Oct 2023
Thank you for your recent stay and positive comments about the pool and spa

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping does an excellent set
Stayed 3 nights in Sep 2023
Response from Cathy on 1 Oct 2023
Thank you so much for your recent stay and will pass on the compliment for the housekeepers.

10/10 Excellent

GEORGINA

Stayed 4 nights in Sep 2023
Response from Cathy on 28 Oct 2023
Thank you for your recent stay and rating at the Best Western Rama Inn and Suites in Oakdale ca

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Katydid on 24 Sept 2023
Thank you so much for your recent stay and we appreciate your review. Hope to see you again.

6/10 Okay

Bridgette

Travelled with family
Liked: Cleanliness, staff & service
The beds were too hard for our liking. One of our reservations were lost, so we had to settle on a more expensive room. Breakfast was good. The staff was really nice and helpful!!
Stayed 2 nights in Sep 2023
Response from Jocelyn on 23 Sept 2023
We are sorry to hear that you did not get a restful sleep in our beds. We will be upgrading in the next year if you do plan to pass through our area again. Thank you for taking the time to acknowledge our staff, we appreciate your kind words.

8/10 Good

Joshua

Stayed 4 nights in Sep 2023
Response from Jocelyn on 10 Oct 2023
Thank you for you business and taking the time to rate our hotel.

6/10 Okay

Bridgette

Stayed 1 night in Sep 2023
Response from Jocelyn on 21 Sept 2023
We are sorry that you were not pleased with your stay and hope that you were able to discuss your issues with the staff while on property. In the future, we hope we will have another chance to provide you with a superior experience.

10/10 Excellent

Ana luisa avalós

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent ! Expedia is a rip off , when using the app once date is chosen the app gives you a different date , that way you have to adjust the date and they charge more even thought the property doesn't
Stayed 1 night in Sep 2023
Response from Jocelyn on 19 Sept 2023
We are sorry that you did not have a goof experience booking with Expedia but we are pleased to hear that your stay with us at our hotel was enjoyable. The next time you are in the area, call us directly so we can guarantee you a smooth booking process and the lowest available rate.

10/10 Excellent

Adile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jocelyn on 9 Sept 2023
Thank you for staying with us on your recent trip to Oakdale! We appreciate you taking the time to rate your stay and hope you will visit us again in the future.