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Hotel Crown Hills Okaya

3.0 star property
Hotel with free parking, near Lake Suwa

Choose dates to view prices

Photo gallery for Hotel Crown Hills Okaya

Modern building with a grid-patterned facade and rectangular windows.
Savor a diverse selection of international cuisine at our hotel's dining area.
Relax in the hotel lobby, where comfortable seating areas invite you to unwind, and a bookshelf offers a selection of books to enjoy.
Welcome to our hotel lobby, featuring a spacious reception area with seating and a large painting on the wall.
Conference room with a large table and chairs, wooden paneling, and a window with sheer curtains.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Breakfast available
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant

Room options

View all photos for Standard Single Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Pillow menu
Shower/bath combination
Bidet
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Pillow menu
Shower/bath combination
Bidet
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Pillow menu
Shower/bath combination
Bidet
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Double Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Pillow menu
Shower/bath combination
Bidet
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
Heating
Fridge
TV
Pillow menu
Shower/bath combination
Bidet
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed
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About the area

Map
1-7-13 Chuocho, Okaya, Nagano, 394-0027

What's nearby

  • Lake Suwa - 14 min walk - 1.2 km
  • Kamaguchi Water Gate - 14 min walk - 1.2 km
  • Suwa Taisha - 6 min drive - 5.2 km
  • Tirol no Mori - 8 min drive - 7.2 km
  • Takabotchi Highlands - 19 min drive - 12.4 km

Getting around

  • Okaya Station - 7 min walk

Restaurants

  • ‪中村屋 - ‬7 min walk
  • ‪テンホウ 岡谷丸山橋店 - ‬8 min walk
  • ‪村さ来岡谷店 - ‬3 min walk
  • ‪さんれーく 岡谷店 - ‬6 min walk
  • ‪グラッチェガーデンズ 岡谷中央店 - ‬4 min walk

About this property

Hotel Crown Hills Okaya

Hotel near Lake Suwa
Hotel Crown Hills Okaya provides amenities, such as laundry facilities and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), luggage storage and a vending machine
  • A lift, a TV in reception and 1 meeting room
Room features
All 100 rooms boast comforts such as pillow menus and air conditioning, as well as perks such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Fridges, electric kettles and heating

Languages

Japanese

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  • Free WiFi
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7.8 out of 10, Good, 143 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:00 AM for a fee: JPY 600 per person
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 1:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 600 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property

Property is also known as

Crown Hills Okaya
Hotel Crown Hills
Hotel Crown Hills Okaya Hotel
Hotel Crown Hills Okaya Okaya
Hotel Crown Hills Okaya Hotel Okaya

Frequently asked questions

Is Hotel Crown Hills Okaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Crown Hills Okaya?

Self-parking is free at this property.

What time is check-in at Hotel Crown Hills Okaya?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Crown Hills Okaya?

Checkout is at 11 AM.

Where is Hotel Crown Hills Okaya located?

Located in the heart of Okaya, this hotel is within 1 mi (2 km) of Irufu Doga Museum and Lake Suwa. Hayashi Family Residence and Okaya Silk Factory Museum are also within 1 mile (2 km). Okaya Station is 7 minutes by foot.

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Hotel Crown Hills Okaya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 45 reviews
Rating 8 - Good. 22 out of 45 reviews
Rating 6 - Okay. 9 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

Stayed 1 night in Jul 2021

6/10

Stayed 1 night in Feb 2021

10/10

Stayed 1 night in Jan 2021

4/10

部屋、浴室、エアコンの臭いが気になった。 スタッフの方々は皆さん、とても親切でした！
Stayed 1 night in Sep 2020

8/10

Stayed 1 night in Jul 2020

6/10

複数部屋利用。内、一部屋が加齢臭の様な臭いが満ちていてとても臭かった。室内着やリネン類もきれいに洗濯されてはいるものの同じ臭いがして難儀した。またその部屋のドライヤーの柄が壊れており、湯沸かしポットは酷い汚れで使えなかった。他の部屋は快適だったようだ。スタッフの方の感じが良いだけに残念だった。
Stayed 1 night in Dec 2019

6/10

Stayed 1 night in Nov 2019

10/10

全体に綺麗で、気持ち良く過ごせました。又、入浴剤があったのも嬉しい事でした。
Stayed 1 night in Nov 2019

8/10

朝食のコスパが良かった。
Stayed 1 night in Sep 2019

10/10

Stayed 1 night in Sep 2019

10/10

まず良かった点。 部屋の鍵はカードキーだったが、よくある部屋内でカードキーを差し込まなければ電気がこないというタイプでは無く、純粋に鍵を開けるだけのものだったので、要冷蔵のお土産など安心して冷蔵庫をフル活用できた。 朝食は品数そこそこだったが、味噌汁とご飯が旨かった。これだけでも満足なレベル。 僅か600円なのでお勧め。 悪い点は、少し分かりにくい立地だという事。 似たような細い路地が複雑に入り組んでる中にあり、少し迷った。 周辺を地図で見て頭に入れておいた方がいいと思う。 あと、鳩が多い。 朝チェックアウトして駐車場へ向かうと愛車が鳩の糞まみれになってた(笑) バイクを停める場所に木があり、その木から沢山の鳩の鳴き声がしてたのでバイクの方は要注意！
Stayed 1 night in Aug 2019

10/10

立地もよく部屋も綺麗
Stayed 1 night in Aug 2019

8/10

問題なしです。
Stayed 1 night in Aug 2019

6/10

岡谷駅から行くのには、少し道が入り組んでいる。商店街の近くだが、ショッピングセンターも含めて午後七時にはほぼ閉まるので、夜の買い物はコンビニだけになる。
Stayed 1 night in Jul 2019

8/10

Stayed 1 night in Jun 2019

8/10

Stayed 1 night in May 2019

8/10

The hotel is dated and has a pretty uncomfortable bed and bedding.... But the location is great and the service was wonderful! I would stay again for the good price!
Stayed 1 night in May 2019

8/10

松本の親戚訪問が目的だが、連休中で松本、塩尻のホテルが取れず、ここに宿泊。岡谷インターが近く、松本まで高速ならすぐ。建物は古いが、客室はリフォームされ快適だが、ロビーが少し臭う。ロビーに漫画の本が置いてあり、時間つぶしができる。周辺においしい飲食店が多かったのは予想外。連休中だが、リーズナブルな価格。朝食は和食中心のビュッフェで、この価格なら満足。
Stayed 2 nights in Apr 2019

10/10

Stayed 2 nights in Apr 2019

10/10

朝食バイキングも美味しく頂き、部屋も清潔で快適でした。
Stayed 1 night in Apr 2019

10/10

Stayed 1 night in Apr 2019

10/10

Hotel is good place in okaya. near staion. and easy to go around.
Stayed 1 night in Apr 2019

10/10

お部屋も広く快適でした。 空調が個別ではないらしく、少々暑かったですが、満足しました。
Stayed 1 night in Apr 2019

8/10

従業員の方の対応はとても気持ちよかったです。連泊の方はシーツの交換、浴室の清掃がない場合はミネラルウォーターを1ついただけるということでした。蛇口に泡が付いてしまったので、流すとびっくりするぐらいの垢？汚れの塊が溢れてきて流石に気持ち悪かったです。自分たちでそこまで汚すこともなかったので、清掃不要にしましたが、客が変わる際の清掃はしっかりとした方がいいと感じました。
Stayed 2 nights in Mar 2019

8/10

駅から徒歩圏内であることに加え部屋の快適性、朝食の内容等を総合的にみるとコストパフォーマンスが良いホテルと言えると思います。
Stayed 2 nights in Feb 2019