2 outdoor pools, pool cabanas (surcharge), pool loungers

Reviews of Paséa Hotel & Spa

4.5 out of 5
Paséa Hotel & Spa
21080 Pacific Coast Highway, Huntington Beach, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 668 out of 1000 reviews" "
Rating 8 - Good. 149 out of 1000 reviews" "
Rating 6 - Okay. 89 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and stylish
Stayed 1 night in Apr 2024
Response from Kami- Director of Guest Experience on 18 Apr 2024
Dear Shawn,I am thrilled to hear that you enjoyed our property, thank you so much for your positive rating! I hope to welcome you back very soon.

8/10 Good

Monique Sherrie

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Kami- Director of Guest Experience on 18 Apr 2024
Hello Monique,Thank you for your rating of our hotel. We hope to welcome you back very soon to provide and even more positive experience! We look forward to your next stay with us here at Pasea Hotel & Spa.

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and overall property quality excellent
Stayed 1 night in Apr 2024
Response from Kami Louis- Director of Guest Experience on 16 Apr 2024
Dear Arthur,My name is Kami Louis, and I am the Director of Guest Experience here at Pasea Hotel & Spa. Thank you so much for the wonderful review of our hotel! I am delighted to hear that you enjoyed your stay and hope to welcome you back very soon. We look forward to your next stay with us!

8/10 Good

Lori

Travelled with pets
Liked: Cleanliness, property conditions & facilities
Room service in the evening is terrible. They want you to see app which doesn’t have a complete menu.
Stayed 2 nights in Apr 2024
Response from Kami- Director of Guest Experience on 16 Apr 2024
Hello Lori,My name is Kami, I am the Director of Guest Experience here at Pasea Hotel & Spa, I am sorry to hear that our in-room dining was not up to our standards during your stay. We strive to provide exceptional service and amenities to all our guests; therefore, I am sorry that we have let you down. You are welcome to contact me if you are willing to share more details of your experience. I hope to welcome you again in the future to provide a more positive experience for you.

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Views are spectacular. Lots of dining and recreational options within a 5 minute walk.
Stayed 3 nights in Apr 2024
Response from Kami Louis- Director of Guest Experience on 12 Apr 2024
Hello Bradley!Thank you for your wonderful review of our hotel! I am so happy to hear that you enjoyed your time with us. We hope to welcome you back very soon!

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Pasea is a beautiful property next door to shopping and across from the beach. Just unfortunate timing that restaurant was being remodeled and no pool side service (during spring break too).
Stayed 4 nights in Mar 2024
Response from Kami Louis- Director of Guest Experience on 11 Apr 2024
Hello Ashley,Thank you so much for your positive review of our property. I hope you enjoyed your stay! We are finishing up renovations of our beautiful new restaurant, Lorea, and hope to see you there very soon! I am sorry to hear that you were not able to receive the full poolside experience during your spring break, however, our pool servers are now serving meals and drinks as we are diving into spring and summer. We hope to welcome you back for some fun in the sun so we can provide an even more positive experience for you!

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and quiet! Has a lot of activities on the premises and surrounding areas.
Stayed 1 night in Apr 2024
Response from Kami- Director of Guest Experience on 8 Apr 2024
Dear Ronald,My name is Kami Louis-Karch, and I am the Director of Guest Experience here at Pasea Hotel & Spa. I am thrilled to hear that you enjoyed our property and your stay with us. We look forward to welcoming you back very soon!

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kami Louis- Director of Guest Experience on 8 Apr 2024
Dear Cesar,Thank you for rating our hotel with 5 stars! We're thrilled to see that you enjoyed your stay with us. We hope to welcome you back very soon!

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was nice
Stayed 2 nights in Mar 2024
Response from Kami- Director of Guest Experience on 8 Apr 2024
Dear Pam,Thank you for your review of our property! My name is Kami Louis-Karch, and I am the Director of Guest Experience here at Pasea Hotel & Spa. I am delighted to hear you enjoyed your time with us! We strive to provide exceptional service and amenities to all our guests, and we are so pleased that we could do so for you. We look forward to welcoming you back very soon.

10/10 Excellent

Xiomara

Liked: Cleanliness, property conditions & facilities
Just restaurant I wanted just steak not the pasta and added steak
Stayed 1 night in Mar 2024
Response from Kami Louis- Director of Guest Experience on 8 Apr 2024
Dear Xiomara, Thank you for rating our property at a 5! We appreciate you for taking the time to do so, and hope to welcome you again soon!

10/10 Excellent

Madalyn

Travelled with group
Liked: Amenities
Hotel staff have been absolutely wonderful!
Stayed 1 night in Mar 2024
Response from Liza on 31 Mar 2024
Dear Madalyn,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

Parker

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great staff. A bit misleading though, as there is no place for you to self-park. Overnight parking via valet was $50/night.
Stayed 1 night in Mar 2024
Response from Kami- Director of Guest Experience on 8 Apr 2024
Dear Parker,My name is Kami Louis-Karch, and I am the Director of Guest Experience here at Pasea Hotel & Spa. I would like to thank you for taking the time to review our property, your feedback is greatly appreciated, and we will be sure to pass this along. I am so happy to hear that you enjoyed our lovely team and property! I hope to welcome you again very soon!

6/10 Okay

Benjamin, Las Vegas

Travelled with partner
Liked: Cleanliness
Property was not as nice as expected
Stayed 2 nights in Dec 2023
Response from Kami- Director of Guest Experience on 10 Apr 2024
Dear Benjamin,My name is Kami Louis- Karch, I am the Director of Guest Experience here at Pasea Hotel & Spa. I am very sorry to hear that we did not exceed your expectations. You are more than welcome to contact the front desk and speak with me directly to discuss your past stay in more detail. Any feedback you are willing to provide is greatly appreciated. I look forward to hearing from you soon and appreciate your time.

8/10 Good

Suann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kami- Director of Guest Experience on 8 Apr 2024
Dear Madalyn,My name is Kami Louis-Karch, and I am the Director of Guest Experience here at Pasea Hotel & Spa. Thank you for your rating on our hotel! I hope to welcome you in the future to provide an even more positive experience!

10/10 Excellent

Anahid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place
Stayed 1 night in Mar 2024
Response from Liza on 31 Mar 2024
Dear Anahid,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 Excellent

Miracle

Business traveller, Travelled with partner
Room was ok. Valet was a little slow.
Stayed 1 night in Mar 2024
Response from Kami- Director of Guest Experience on 8 Apr 2024
Dear Miracle,Thank you for taking the time to rate our hotel 5 stars! We strive to provide exceptional service and amenities to all our guests and your feedback is greatly appreciated. We hope to welcome you back to the Pasea Hotel & Spa very soon to provide a more positive experience!

10/10 Excellent

Darin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time will return
Stayed 3 nights in Mar 2024
Response from Liza on 19 Mar 2024
Dear Darin,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - will stay again!
Stayed 3 nights in Mar 2024
Response from Jerry on 17 Mar 2024
I truly appreciate your positive review.

10/10 Excellent

Maryann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great staff
Stayed 1 night in Mar 2024
Response from Liza on 11 Mar 2024
Dear Maryann,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

Paola, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Music too loud at night during weekends. Valet parking too expensive. Staff very nice and friendly, great location. Excellent dining options and steps to the beach. Hotel facilities excellent, heated pool and hot tub. Room spacious and very clean.
Stayed 3 nights in Mar 2024
Response from Jerry on 17 Mar 2024
I truly apologize that your stay was affected by the loud music. I appreciate your feedback and will work with our team on ways to improve this issue.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well maintained hotel in a perfect location. Room was clean and comfortable and the amenities were outstanding. Highly recommended. Will come back.
Stayed 3 nights in Mar 2024
Response from Liza on 8 Mar 2024
Dear Michael,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful! We really enjoyed staying there! We will be back!
Stayed 1 night in Mar 2024
Response from Liza on 7 Mar 2024
Dear Brad,My name is Liza Cheseborough, and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jerry on 29 Feb 2024
Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4/10 Poor

Hernando

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kami- Director of Guest Experience on 10 Apr 2024
Dear Hernando,My name is Kami Louis- Karch, I am the Director of Guest Experience here at Pasea Hotel & Spa. I am very sorry to hear that we did not exceed your expectations. You are more than welcome to contact the front desk and speak with me directly to discuss your past stay in more detail. Any feedback you are willing to provide is greatly appreciated. I look forward to hearing from you soon and appreciate your time.

2/10 Terrible

Mike

Stayed 1 night in Feb 2024
Response from Kami- Director of Guest Experience on 10 Apr 2024
Dear Mike, My name is Kami Louis- Karch, I am the Director of Guest Experience here at Pasea Hotel & Spa. I am very sorry to hear that we did not exceed your expectations. You are more than welcome to contact the front desk and speak with me directly to discuss your past stay in more detail. Any feedback you are willing to provide is greatly appreciated. I look forward to hearing from you soon and appreciate your time.

10/10 Excellent

Jamie, Lakewood

Stayed 1 night in Feb 2024
Response from Liza on 31 Mar 2024
Dear Jamie,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

8/10 Good

Janice

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 1 night in Feb 2024
Response from Jerry on 26 Feb 2024
Dear Janice,My name is Jerry Garcia, and I am the Assistant Front Office Manager here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Olivia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun hotel to stay at. Staff was very nice. Really appreciated the restock on the 2 bottles of water in the fridge daily. Bottle of wine at check in was a nice touch, the charcuterie plate is thoughtful but the crackers were stale, the cheese was warm and the honey had sort of melted all over everything. Great idea but should have been fresh.
Stayed 1 night in Jan 2024
Response from Jerry on 26 Feb 2024
Dear Olivia,My name is Jerry Garcia, and I am the Assistant Front Office Manager here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Natnael

Stayed 2 nights in Jan 2024
Response from Liza on 31 Mar 2024
Dear Natneal,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Liza on 31 Mar 2024
Dear Suzanne,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Perfect spot while visiting Huntington, will definitely be back
Stayed 2 nights in Jan 2024
Response from Jerry on 26 Feb 2024
Dear Ryan,My name is Jerry Garcia, and I am the Assistant Front Office Manager here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Jerry on 29 Feb 2024
Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jerry on 26 Feb 2024
Dear Jennifer,My name is Jerry Garcia, and I am the Assistant Front Office Manager here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Okay

Brittany

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
stayed here for 2 nights, 3 days. staff is great and friendly and deserves high praise, but hardly any amenities are included for your stay and as we all know, it’s pricy. parking is not included in your stay and is $50 overnight, yes even if you are actively staying at the hotel. no, there is no parking in the hotel surrounding areas you can leave your car at overnight without being in a tow zone past 12am. Bikes are available for guests again at another cost. I paid for an ocean view room with a balcony and they are very good at phrasing their room views and not describing at all that it is a divided room meaning there is a door between rooms that is locked but leaving you to be able to hear the people next to your room. ocean view room you’d expect to face the ocean directly, but upon entering the room, you will see you are on the side of the hotel and can see the ocean on the side, not the front where the ocean is. the room is nice but is dated. it includes a bottle of wine and 2 waters. upon entering the room, one of the bedside lamp lights went out as well. it’s nice but for the price you pay, you expect much better with more included amenities like free overnight parking for your stay. If i needed to stay in HB again, i’d probably go with the Hyatt or the Hilton next door that i’ve been to before. I wanted to give this one a chance but after my stay here, i can say i have definitely been to better, at a much better price with the same great customer service.
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jerry on 26 Feb 2024
Dear Michael,My name is Jerry Garcia, and I am the Assistant Front Office Manager here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Okay

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We had a great time except for the service we received at the bar one night. Her name was Jenn. She was rude and unfriendly. We ate at the bar and it was terrible experience. I spoke with the manager and they comped a few things but I feel like something more could have been done. We enjoy coming to this hotel and would like to in the future but not if jenn is going to be serving us.
Stayed 2 nights in Dec 2023
Response from Jerry on 26 Feb 2024
Dear Mike, I am very sorry that we did not exceed your expectations. I would love to further discuss any opportunities regarding your stay with you. Would you mind emailing me directly to jerry.garcia@paseahotel.com I look forward to hearing from you soon and appreciate your time.

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2023
Response from Jerry on 26 Feb 2024
Dear Kathryn,My name is Jerry Garcia, and I am the Assistant Front Office Manager here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Nancy

Stayed 3 nights in Dec 2023
Response from Jerry on 29 Feb 2024
Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Okay

Joanne

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Hotel review Paséa
Could be better if hotel staff don’t chase us out at 11ish sharp.
Stayed 1 night in Dec 2023
Response from Eddy on 25 Dec 2023
Hello Joanne,I will follow up with my team regarding this.

6/10 Okay

Steve

Travelled with partner
Liked: Amenities, property conditions & facilities
Expedia said my room has an ocean view ( not partial view) but the only way I could see the Ocean is going out on the balcony and leaning over the railing I feel i was totally misled.
Stayed 1 night in Dec 2023
Response from Eddy on 25 Dec 2023
Hello Steve,All ocean view rooms at the Hotel are on the side which would require you to see water from balcony. Ocean Front is the view above that which allows you to view the ocean from inside of the room. It is an unfortunate misconception.Eddy,

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Eddy on 19 Dec 2023
Hello Alexis,My name is Ediyani and I am the Director of Guest Service here at the Pasea Resort & Spa. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eddy

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean staff was fantastic def will be coming back
Stayed 1 night in Dec 2023
Response from Eddy on 10 Dec 2023
Hello Brandi,Thank you for your amazing review. We look forward to welcoming you back soon.Sincerely,Eddy

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Eddy on 10 Dec 2023
Thank you for your amazing review. We look forward to welcoming you back soon.Sincerely,Eddy

10/10 Excellent

Ashiana

Stayed 3 nights in Nov 2023
Response from Eddy on 19 Dec 2023
Hello Ashiana,My name is Ediyani and I am the Director of Guest Service here at the Pasea Resort & Spa. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eddy

10/10 Excellent

Melissa, Gilroy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and close to everything in Huntington Beach. I would definitely stay here again.
Stayed 2 nights in Nov 2023
Response from Eddy on 30 Nov 2023
Hello Melissa,My name is Ediyani and I am the Director of Guest Service here at the Pasea Resort & Spa. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eddy

10/10 Excellent

Seung Hwa

Stayed 1 night in Nov 2023
Response from Eddy on 19 Dec 2023
Hello Mrs. Hwa,My name is Ediyani and I am the Director of Guest Service here at the Pasea Resort & Spa. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eddy

10/10 Excellent

Jennine, Temecula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a Huntington Beach concert festival. Easy access walking to venue only 10 minutes.
Stayed 2 nights in Nov 2023
Response from Eddy on 22 Nov 2023
Hello Jennine,My name is Ediyani and I am the Director of Guest Service here at the Pasea Resort & Spa. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eddy

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was amazing!
Stayed 1 night in Nov 2023
Response from Eddy on 17 Nov 2023
Hi Natalie,My name is Ediyani and I am the Director of Guest Service here at the Pasea Resort & Spa. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eddy

10/10 Excellent

meri, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As per the last time I stayed there, the baked goods sold at coffee shop were stale.
Stayed 2 nights in Nov 2023
Response from Eddy on 17 Nov 2023
Hello Meri,My name is Ediyani and I am the Director of Guest Service here at the Pasea Resort & Spa. Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I will also be sure the Blend team is checking the freshness of the pastries daily.Sincerely,Eddy

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and very well maintained property. Beach access is excellent.
Stayed 2 nights in Nov 2023
Response from Eddy on 17 Nov 2023
Hello Patrick,My name is Ediyani and I am the Director of Guest Service here at the Pasea Resort & Spa. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eddy