Full-sized fridge, microwave, stovetop, dishwasher

Reviews of Ocean Florida Villas

Ocean Florida Villas
8320 Champions Gate Blvd, Kissimmee, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 376 out of 789 reviews" "
Rating 8 - Good. 223 out of 789 reviews" "
Rating 6 - Okay. 90 out of 789 reviews" "
Rating 4 - Poor. 56 out of 789 reviews" "
Rating 2 - Terrible. 44 out of 789 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rosalinda

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice gated community clean nice pool
Stayed 7 nights in Sep 2022

2/10 Terrible

Aaron

Disliked: Cleanliness, property conditions & facilities
Stayed 14 nights in Jul 2022

6/10 Okay

Paul

Travelled with family
Disliked: Property conditions & facilities
This property is very outdated I have booked an executive plus Home I think it was a nice home at one point all furnishings are very outdated and well used a very small pool area that was very dirty and that we had to clean our self and purchase stuff also to be able to clean it was very disappointed in this property
Stayed 14 nights in Apr 2022
Response from Ocean Florida on 9 May 2022
Thank you for your feedback, we will ensure your comments are passed on the the management company of the home allocated to your party. We look forward to welcoming your party again very soon.

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property was located in a very central location to Disney World & Universal and in a quiet neighborhood …that was about the only good things! Just so you know that this STANDARD HOME DOESN’T provide toilet paper past the two half rolls when we got there! Also no paper towels, Kleenex, liquid dish soap, hand soap or a working phone. When I called about the TP (that we ran out of in the middle of the night) they said that the home is a self supply home - which would have been nice to know that toilet paper was NOT included. The house AC couldn’t be turned down past a certain point because it might freeze up. All the furniture in the house is second hand which isn’t a problem but when it’s missing pieces or almost falling apart it was bad. The cleaning was ok, the house needs updated doors that don’t stick and that lock properly. Pool was good but no hot tub like pictured. Overall I would never recommend this house in the Sunridge Woods Neighborhood due to lack of care to house, squeaky/uncomfortable beds, just ok cleaning and no extras that even cheap hotels provide! Plus this is a UK company that seems to not have any minimum standards! NEVER AGAIN!!
Stayed 7 nights in Apr 2022
Response from Ocean Florida on 5 May 2022
Hi Jennifer, thank you for your feedback, we are very sorry that the home allocated to your party did not meet your expectations. I have ensured your feedback has been shared with our inspection team and the management company of the home to ensure similar feedback is not received. I hope despite the issues raised your party were able to enjoy your time in Florida.

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The house was very date, the carpet and furniture were dingy, the beds were very uncomfortable. The nicest thing about this property was the pool.
Stayed 7 nights in Apr 2022
Response from Ocean Florida on 29 Apr 2022
Hi Michael, I`m very sorry to hear that your stay with us fell below what your party expected. We are more than happy to look into this matter further and request that you contact us directly so we can fully review the issues your party encountered. We hope despite this matter your party were able to enjoy your time in the US.

8/10 Good

Alan Dale

Liked: Property conditions & facilities
Disliked: Amenities
Stayed 7 nights in Jan 2022

2/10 Terrible

Gina

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
refused to refund us for internet when we had to be moved to a whole new property not run by them .. due to pool heater broken and not working .. very rude customer service don't book with them ! roaches rat poop piles everywhere in kitchen drawers inside baby items huge piles
Stayed 9 nights in Jan 2022
Response from Ocean Florida on 30 Jan 2022
Thank you for your feedback, your booking is currently under review and we will respond to your party shortly.

2/10 Terrible

cheteria

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property location is a gimmick, they list it under Champions Gate, which is only the business office location. But instead when you get the final details before your trip its at another location. All my family and friends rented a house at Champions Gate and I was under the impression that i did to but once i got my final details i was at Calabay parc at towers lake which was further away from family, the airport, and places we was supposed to visit. As a result had to pay more in gas and travel time was very long especially during rush hour. The house itself was overall a nice size but some parts was dirtier than others. When we first arrived we wiped down everything with lysol and disinfectant. The bathroom and kitchen was the dirtiest. The dishes that was in the cabinet was fithty and the electric can opener so we literally bought paper cups, plates, and silverware and anything we need not to use their stuff. The blinds was missing a palet here and there throughout the house which is crazy because the entire unit is cheap at Walmart and could replace it. This made the stay very uncomfortable not knowing if anyone was just watching you specifically at night. Its a privacy and safety issue. I understand that there was a 35 dollar fee per day for pool heating, but we was given only one option to pay the fee for the entire stay which is not reasonable. We did not come to Florida to just be at the house we came to have an adventure, and only needed pool heat for 2 or 3 days
Stayed 8 nights in Jan 2022
Response from Ocean Florida on 30 Jan 2022
Thank you for your feedback, your booking is currently under review and we will respond to your party shortly.

10/10 Excellent

Chhourath

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time at the villa and it was convenience to everything.
Stayed 8 nights in Dec 2021
Response from Ocean Florida on 7 Jan 2022
Thank you for your feedback, we look forward to your next visit.

4/10 Poor

Brenda, Rochester

Travelled with family
Disliked: Amenities, property conditions & facilities
I’ve stayed at homes booked through ocean villas before but this one was very dated to the point they tried scotch taping the blinds up on all the blinds on all three sliding doors to the pool . Paid for heat in the pool and not even one day was the pool heated we left a message on the fourth day which was a pool day no parks and they came and said here to fill the pool we said we already did that there’s NO HEAT and he just left another guy came 5 minutes later tested pool chemicals and dumped a ton in and said please do ME a favor and don’t go in for an hour ! On the peak heat of the day with already NO heat we now can’t even dip our feet in the pool ? No one even got back to me about the no heat issue that I paid a lot of money for and didn’t have ! Very disappointed in this stay !
Stayed 8 nights in Nov 2021
Response from Ocean Florida on 6 Dec 2021
Hi Brenda, I'm very sorry to hear about the issues your party have encountered. Are you able to confirm your booking reference and lead passenger name so we can look into the issues raised further? I can be contacted directly on david.rose@ocean-holidays.co.uk

10/10 Excellent

Fernando

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
nice place i will recommended to all people kids and adult i love it
Stayed 7 nights in Nov 2021
Response from Ocean Florida on 6 Dec 2021
Thank you for your feedback, we look forward to seeing your party again soon.

4/10 Poor

Brian

Travelled with family and small children
Disliked: Amenities
The property itself was adequate, butmuch more outeated than any online photos. Very frustated that nearly no items were provided for our 9 day stay - only 1 roll of toilet paper per bathroom, no trash bags, no handsoap, no dish soap. We were expected to start laundry of towels prior to departure but not provided any laundry soap. No net for cleaning the debris off the top of the pool and no life ring or other safety equipment at pool. Thermostat had siganage posted that the air conditioner couldnt be set below 78 or we risked damaging the unit and incurring a fee. Additionally, had to pay more than $30 per day for pool heat, which shoukd have been provided if a pool is advertised as a key feature. Kids loved the vacation so we minimized the frustration on trup, but would not stay with this c9mpany again and recommend looking elsewhere.
Stayed 8 nights in Nov 2021
Response from Ocean Florida on 14 Nov 2021
Hi Brian, thank you for your feedback. We are sorry to hear that you were not entirely satisfied with the villa received and the facilities available. I can detail that all homes contain the basics, but we do not provide toilet roll, soap and trash bags for the full duration of your stay. Had you contacted our team in resort we would have been happy to assist with the cleaning of the pool, further we request that before you leave you assist us with laundry, but this is not compulsory. In terms of the of the air con, it is common for units to become frozen by guests setting them a slow as the unit will permit, to avoid this issue we provide signage to guide our guests. Lastly, pool hearing is an additional extra that has to be paid for, we have no record to show your party were advised pool heat was included free of charge. Once again, thank you for your valuable feedback.

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Oct 2021

10/10 Excellent

Michael Don

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Overall the place layout was perfect, four bedrooms, three bathrooms, nice pool, home fully furnished including the kitchen and laundry room. This home met our traveling needs and privacy. We will definitely consider staying on this rental property on our next trip to Florida.
Stayed 7 nights in Oct 2021
Response from Ocean Florida on 31 Oct 2021
Thank you for your feedback, we are glad you enjoyed your stay with us, we look forward to your next visit.

10/10 Excellent

Carlos

Stayed 7 nights in Oct 2021

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay . We really appreciate it how quiet the community was the house had plenty of amenities we will definitely be staying again. The only improvement I would suggest washing the walls a little more frequent they are starting to show dirt beside one of the twin beds it looked as if someone had spilled something that was not cleaned up very well it was on base board.
Stayed 7 nights in Sep 2021
Response from Ocean Florida on 13 Sept 2021
Thank you for your feedback, we look for forward to assisting you with your next booking.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The package was a 3 bedroom and when I arrived it was a 4 bedroom with jacuzzi and pool table!
Stayed 13 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent. Good neighborhood. Clean place. Secured area. You are yourself and that is what I love
Stayed 10 nights in Jun 2021
Response from Ocean Florida on 8 Jul 2021
Thank you for your feedback, we look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with. Had a beautiful place to stay and enjoyed our time.
Stayed 16 nights in Jun 2021
Response from Ocean Florida on 8 Jul 2021
Thank you for your feedback, we look forward to welcoming your party again soon.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
The private pool and gated community. Cleanliness around the home and matinenece with pool
Stayed 7 nights in Jun 2021
Response from Ocean Florida on 6 Jul 2021
Thank you for your feedback, we look forward to welcoming your party to Florida again very soon.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay my next stay I’ll get the pool heater because the whirlpool was freezing.
Stayed 7 nights in Jun 2021
Response from Ocean Florida on 5 Jul 2021
Thank you for your feedback, we will be more than happy to assist your party with pool heating next time. We look forward to welcoming your party to Florida again very soon.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lots of space. Clean. Beautiful property. Quite neighborhood. Everything we needed was there. The only thing we had to buy was more toilet paper and trash bags. Much better then staying at a hotel.
Stayed 7 nights in Jun 2021
Response from Ocean Florida on 2 Jul 2021
Thank you for your feedback, we look forward to your party visiting us again soon.

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The pool was nice and the house has multiple bathrooms however almost EVERYTHING is old in the kitchen and not all functional. Did see a roach but overall the place was pretty clean. The place smelled like smoke when we got here and had to air it out and the garbage was overflowing outside next to the house . The neighborhood is ok.
Stayed 7 nights in Jun 2021
Response from Ocean Florida on 1 Jul 2021
Thank you for your feedback following your stay with us. We are sorry to hear that you encountered some issues during your stay and we will ensure these matters are followed up with the management company of the home. We look forward to welcoming your party to Florida soon.

8/10 Good

ANITA

Travelled with family
Liked: Cleanliness, room comfort
Nice
Overall our stay was nice. The property and furniture was wore down and could use updating. King mattress in master was not comfortable at all, only 1 roll of toilet paper per bathroom, had to buy everything to make it fill like home (cleaning supplies, and toiletries). Kids had fun in the pool and game area even though the pool sticks didn't have tips.
Stayed 9 nights in Jun 2021
Response from Ocean Florida on 30 Jun 2021
Thank you for your feedback, we have passed your comments on to the management company of the home to ensure the issues raised are resolved.

8/10 Good

Aramaris

Travelled with group
Liked: Cleanliness, room comfort
Wi fi should be free ,the ac wasn’t cold enough and there should be TVs on all rooms . I have rented from other villas and these have all of the above .
Stayed 9 nights in Jun 2021
Response from Ocean Florida on 28 Jun 2021
Thank you for your feedback, we look forward to seeing you again soon.

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2021
Response from Ocean Florida on 27 Jun 2021
Thank you for your feedback, we look forward to assisting your party with your next booking.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet,good space, nice pool and not far from Disney and other attractions.
Stayed 11 nights in Jun 2021
Response from Ocean Florida on 25 Jun 2021
Thank you for your feedback, we look forward to assisting your party with your next booking

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful home, but the tiles and carpet need clean, by the end of the day you had black feet from the dirty floors.
Stayed 7 nights in Jun 2021
Response from Ocean Florida on 24 Jun 2021
Thank you for your feedback, we will ensure your comments are followed up. We look forward to assisting your party with your next booking with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me and family loved staying here nice and spacious rooms nice and clean awesome private pool we diffently be staying here again on my next vacation I give it 5stars for sure
Stayed 7 nights in Jun 2021
Response from Ocean Florida on 24 Jun 2021
Thank you for your feedback, we look forward to assisting your party with your next booking with us.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, room comfort
B+
This was amazing and very convenient, however i was a bit disappointed that it was not updated. Second bathroom toilet would barely flush, the pool had mold and some other minor furniture/appliances cosmetics. Also, the neighbors on the back across the pool, were rude.
Stayed 7 nights in Jun 2021
Response from Ocean Florida on 20 Jun 2021
Thank you for your comments, we look forward to welcoming your party to Florida again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2021
Response from Ocean Florida on 29 Jun 2021
Thank you for your feedback, we look forward to welcoming your party to Florida again soon.

6/10 Okay

Verified traveller

Travelled with family and small children
Stayed 7 nights in Jun 2021
Response from Ocean Florida on 15 Jun 2021
Thank you for your feedback, we look forward to assisting you with your next booking.

2/10 Terrible

Verified traveller

Stayed 10 nights in May 2021
Response from Ocean Florida on 24 Jun 2021
Thank you for you feedback, to review your booking can you please send further details about your stay with us.

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
There were no wash rags or hand towels in the house, the spare bathroom toilet was dirty, the air conditioning didn’t work for two days, and the 76 degrees the rest of the time was entirely too hot. Temp should be set at 68. The pool was dirty. Everything else was good.
Stayed 7 nights in May 2021
Response from Ocean Florida on 9 Jun 2021
Thank you for your comments, to look into the issues you have raised can you email feedback@ocean-holidays.co.uk quoting your arrival date, lead passenger name and booking reference.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious plenty of room for the whole family.
Stayed 7 nights in May 2021
Response from Ocean Florida on 5 Jun 2021
Thank you for your comments, we hope you enjoy your time in Florida.

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, room comfort
Everything was good except master bedroom bed need to change
Stayed 7 nights in May 2021
Response from Ocean Florida on 31 May 2021
Thank you for your feedback, we look forward to assisting you with you next booking.

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness
This property was absolutely disgusting. Their was semen on the master bed and blankets. Nothing was cleaned except possibly the toilets. The garbage disposal in the kitchen sink was infested with ants (in which i had to take care of myself because we couldn’t make a meal with out it being overrun by ants). I know they didn’t clean due to the fact we found other peoples belongings in the floor of the bedroom. This is all during covid by the way. When i reached out to ocean villa/sovereign vacation rantals,they were rude and he tried blaming me for all of the above. I have time stamped pics to prove it as well. Only good thing was the pool. Go to a Hotel first.
Stayed 7 nights in Apr 2021
Response from Ocean Florida on 23 May 2021
Thank you for your feedback, we are sorry to hear your stay with us did not meet your expectations. If you would like to provide further feedback to us please email feedback@ocean-holidays.co.uk.

10/10 Excellent

Verified traveller

Stayed 7 nights in Apr 2021
Response from Ocean Florida on 23 May 2021
Thank you for your feedback, we look forward to your next stay with us.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I loved everything about it!
Stayed 7 nights in Apr 2021
Response from Ocean Florida on 5 May 2021
Thank you for your feedback, we look forward to your next stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La casa es súper espaciosa y hermosa nos encanto volveremos
Stayed 12 nights in Apr 2021
Response from Simon on 29 Apr 2021
Thank you for your kind comments, we look forward to welcoming you for your next booking.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
House was very nice but pool or jacuzzi had no heat. We were freezing
Stayed 7 nights in Apr 2021
Response from Ocean Florida on 29 Apr 2021
Thank you for your feedback, can I ask if your booking included pool heat, as this is not included as standard. We look forward to assisting you with your next Ocean Florida booking.

4/10 Poor

Verified traveller

Stayed 8 nights in Apr 2021
Response from Ocean Florida on 23 May 2021
Thank you for your feedback, if you would like to provide further feedback to us please email feedback@ocean-holidays.co.uk.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the pool!!!
Stayed 7 nights in Apr 2021
Response from Ocean Florida on 26 Apr 2021
Thank you for your feedback, we look forward to seeing you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
I really liked the homey feel I had when I was there. It was a home away from Home .
Stayed 8 nights in Apr 2021
Response from Ocean Florida on 25 Apr 2021
Thank you for your kind comments, we look forward to assisting you with your next booking,

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Apr 2021
Response from Ocean Florida on 25 Apr 2021
Thank you for your kind comments, we look forward to assisting you with your next booking,

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and the owner was very responsive. The only complaint was the WIFI was down during our stay so we didn't have internet and cellphone service was spotty.
Stayed 7 nights in Mar 2021
Response from Ocean Florida on 6 Apr 2021
Thank you for your feedback, we are sorry that you had issues with the Wi-Fi, we will ensure this matter is rectified prior to our next arrival

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Mar 2021
Response from Ocean Florida on 6 Apr 2021
Thank you for your feedback, we look forward to assisting you with your next booking.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Amenities
Overall the house was very nice it was perfect for my son, daughter in law, grandson 8 and grandson 11 and my husband and myself. It was a little outdated but that was very well explained and I knew what to expect. The boys loved the pool had a problem with the heating but luckily we were home when the pool attendant was there and he fixed it right up. It was close enough to Disney and minutes from the grocery store and restaurants.
Stayed 7 nights in Mar 2021
Response from Simon on 26 Mar 2021
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
we were in the pool once because it was dirty black particals in the water
Stayed 8 nights in Mar 2021
Response from Ocean Florida on 23 Mar 2021
Thank you you for your comments, can you provide your booking reference so we can look into this matter further for your party.