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Great location esp. if you book a riverfront room beautiful view. Room was very clean but outdoor hallways old and dirty. No one seems to check pool area daily (tables dirty, few if any towels). Staff all we encountered very nice!
Diane
Stayed 2 nights in Mar 2024
10/10 Excellent
Stephen
5 Mar 2024
Stephen
Stayed 3 nights in Mar 2024
10/10 Excellent
Amy
Travelled with family
2 Mar 2024
Liked: Cleanliness, staff & service
The Restaurant staff,was completely upside down,and backwards,like they where so off, everyone in the restaurant complained while we were there It was officially bad.Wait staff needs to be better,and timely,and know what's going on at all times!!! Other than hotel was great. I wouldn't recommend the restaurant though!
Amy
Stayed 1 night in Feb 2024
10/10 Excellent
Suzan
Travelled with family
1 Mar 2024
Beautiful, albeit older property that is well maintained. We got one of about four rooms that has an obstructed view and lighting.
We were by the ice machine, and there is zero sound proofing. You can hear everything outdoors as if it’s in your room. At least it’s a quiet area from 12-6 a.m.
The Riverfront Location and Views are excellent. The property looks somewhat dated but clean and well-kept. Definitely a good value for the money if no-frills is what you are looking for in a hotel stay.
It was a nice area and would've been better if the building was more up to date. They need to get rid of all the mold and ants. The roof had mold and around the windows, which it definitely isn't good for our health. Also, the sheets had stains on them and found hair all over the bathroom.
Don't eat at the Hotel restaurant "Beef O'Brady's"
The Hotel itself was adequate. Lots of room and everything worked. The view East onto the St Johns River was probably the best feature. The worst feature by far was the "Eating establishment" called "Beef O'Brady's" which is located inside the Hotel. This is our experience: We were seated about 4:45PM. My Son and I ordered the "boneless" chicken wings and my Wife, the sauteed shrimp with steamed veggies. While we ordered at the same time, my Sons came about 10 minutes after mine. I could only eat about half the order before I began to feel I had enough (not because it was plentiful, but because the taste and the luke warm temp). My Wife began to feel queasy about 5 minutes into her meal and suspected the shrimp was rancid. I have to mention here that there were only 3 other "parties" seated in the establishment - so no obvious reason for the long wait, or inadequately prepared meal other than possible laziness or lack of proper training of the kitchen staff.
The staff was friendly and polite. The room was clean and had a great view of the river. What ever it lacked in the newness of the building it more than made up for in hospitality. Older yet still clean is still a good thing in my book.
Everything was okay, except we did not get a non-smoking room as reserved. I do not know if this is the fault of the hotel or Expedia. Luckily the room wasn't smelling, otherwise we would have had a big problem.
All of the employees we interacted with were extremely friendly and helpful. You can tell that both Charles and the woman who checked us in enjoy their jobs. I don't recall her name but she's from Jamaica and has only been there about a week. She'll be a great asset to the company.
Our room was just what we needed after attending a festival across the street during the day. Simple and comfortable. We appreciated the screens in the breezeways to keep the bugs down, being so close to the water. The view was still beautiful!
Location is great
Property is very worn. Needs deep cleaning freshening and all new linens and drapes
Food is restaurant was great staff were extremely nice